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<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>Score 9 out of 100
Based on 34 reviews and ratings
Likelihood to Recommend
Mailtrack is great for tracking emails if you do not want to pay for larger more complicated tools that do the same thing. If you already love your system but just want to add some convenient read tracking, that's exactly what this is for.If you have a system that doesn't work well, I would take the time to evaluate alternatives that also include read tracking (Salesforce for example). This also applies if you're trying to use this for large outbound sales emails - there are a lot of applications that have email tracking built in (Outreach.io is a great example) so it may just be worth switching your whole system.
It is well suited for anyone wanting to get your email data all in one place. See who is opening your emails, attachments, clicking on your banners, or signatures—everything is logged. Timestamps when people open your emails. Also, push out all your employee's signatures so you can manage them and the employees don't need to create their own.
- Daily Data - emails regarding how many emails sent, opened/unopened
- Immediate feedback knowing if the email was delivered
- Simple logos allowing for me to scroll through emails and know easily if there is one checkmark or two - one meaning received, two meaning opened
C-Level Executive in CorporateReal Estate Company, 1-10 employees
- I think all the features work as it should. I use the free version of Mailtrack so there's not much I can expect to go wrong.
- It's a hassle to always delete their marketing attempt in my emails.
- Make sure to reset your browser if you notice Mailtrack isn't active.
No answers on this topic
Based on 24 answers
Mailtrack is highly recommended if your business depends upon taking the right decision at the right time after understanding the customer preferences. Mailtrack helps us to focus on the interested clients and leave out the ones who are not interested. Mailtrack campaign functionality is awesome as it helps you to mailmerge your mailing list without any learning curve. You can send mails to a list as allowed by Gmail without the need to use BCC option.
Based on 1 answer
Overall all useability is great. The tool is dummy-proof, so anyone can use it and run it. No IT knowledge needed besides connecting it to your mail server which their team will walk you through. After that, you can have fun with the tools and create what you want to create for your teams.
Based on 28 answers
This rating is fully deserved for the reasons I mentioned earlier. Namely, firstly, ease of use. Secondly, the reliability and speed of the application. Thirdly, the unobtrusiveness of its functioning. Fourth, the positive effect that the application has on the process of management communication between company employees. Fifth, the overall usability of the application due to the minimum settings.
Paraprofessional in Research & DevelopmentEducation Management Company, 501-1000 employees
Based on 1 answer
Opensense customer service is by far the best! I have never had an issue once when calling in or submitting a ticket! They are very kind while working on the phone with them, and they explain everything to you! They will take the time with you to make sure everything gets solved.
My company uses Salesforce and it has an email tracking system. I found it to be unreliable and it seemed that some people were somehow able to get around it letting me know when it was opened. It just always should unopened, even after I had gotten a reply from my email.
Haven't used anything like this before; no tool has matched what they can do. They were the first ones we demoed, and we loved the platform and loved the team! There wasn't anything we didn't like, and even the price was perfect! I would go with them again at any time! I think they blow their competition out of the water.
Return on Investment
- It helps in terms of prompt follow up, more productivity.
- Email communications are done faster and more reliable through mail track.
- It helps to make sure that the mail is delivered on time and read properly, less rework is done in sending mail or calls.
Premium Consulting/Integration Services—
Entry-level set up fee?
Mailtrack Editions & Modules
Additional Pricing Details—
Premium Consulting/Integration Services
Entry-level set up fee?
Opensense Editions & Modules
- per month