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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Maitre'D

    Score7.9 out of 10
    N/AMaitre'D point of sale (POS) from Posera headquartered in Montreal is a retail POS solution quick serve or table service restaurants, hotels, bars or nightclubs, and other venues. It consists of both hardware and software. Additionally, Maitre'D can be extended to provide restaurants with back office functions such as workforce and inventory management, cash management, events management, and sales forecasting.N/A

    Shopify Plus

    Score8.9 out of 10
    N/AShopify Plus is an eCommerce solution built for enterprise-level companies that enables them to sell online and offline across social channels like Facebook , Pinterest, and marketplaces like Amazon and eBay.

    $2,300

    per month with a 3-year commitment

    Pricing
    Maitre'DShopify Plus
    Editions & Modules
    No answers on this topic
    3-year term
    $2300
    per month
    1-year term
    $2500
    per month
    Offerings
    Pricing Offerings
    Maitre'DShopify Plus
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Maitre'DShopify Plus
    Considered Both Products
    PayFacto Payments Inc.
    No answer on this topic
    Shopify
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    96%
    Would buy again
    25 Answers
    Delivers good value for the price
    No answers on this topic
    96%
    Delivers good value for the price
    25 Answers
    Happy with the feature set
    No answers on this topic
    96%
    Happy with the feature set
    25 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    96%
    Lived up to sales and marketing promises
    22 Answers
    Implementation went as expected
    No answers on this topic
    96%
    Implementation went as expected
    22 Answers
    Features
    Maitre'DShopify Plus
    Online Storefront
    Comparison of Online Storefront features of Maitre'D and Shopify Plus
    Feature
    Maitre'D
    -
    Ratings
    Shopify Plus
    8.4
    45 Ratings
    7% above category average
    Product catalog & listings00 Ratings8.743 Ratings
    Product management00 Ratings8.644 Ratings
    Bulk product upload00 Ratings8.540 Ratings
    Branding00 Ratings8.442 Ratings
    Mobile storefront00 Ratings8.643 Ratings
    Product variations00 Ratings7.443 Ratings
    Website integration00 Ratings8.339 Ratings
    Visual customization00 Ratings8.343 Ratings
    CMS00 Ratings8.940 Ratings
    Online Shopping Cart
    Comparison of Online Shopping Cart features of Maitre'D and Shopify Plus
    Feature
    Maitre'D
    -
    Ratings
    Shopify Plus
    8.8
    44 Ratings
    14% above category average
    Abandoned cart recovery00 Ratings8.842 Ratings
    Checkout user experience00 Ratings8.743 Ratings
    Online Payment System
    Comparison of Online Payment System features of Maitre'D and Shopify Plus
    Feature
    Maitre'D
    -
    Ratings
    Shopify Plus
    8.6
    42 Ratings
    3% above category average
    eCommerce security00 Ratings8.642 Ratings
    eCommerce Marketing
    Comparison of eCommerce Marketing features of Maitre'D and Shopify Plus
    Feature
    Maitre'D
    -
    Ratings
    Shopify Plus
    8.6
    44 Ratings
    11% above category average
    Promotions & discounts00 Ratings8.743 Ratings
    Personalized recommendations00 Ratings8.638 Ratings
    SEO00 Ratings8.643 Ratings
    eCommerce Business Management
    Comparison of eCommerce Business Management features of Maitre'D and Shopify Plus
    Feature
    Maitre'D
    -
    Ratings
    Shopify Plus
    8.2
    43 Ratings
    2% above category average
    Order processing00 Ratings8.743 Ratings
    Inventory management00 Ratings8.242 Ratings
    Shipping00 Ratings8.042 Ratings
    Custom functionality00 Ratings8.142 Ratings
    Best Alternatives
    Maitre'DShopify Plus
    Small Businesses
    Lightspeed Restaurant
    Score9.9 out of 10
    Ecwid by Lightspeed
    Score10 out of 10
    Medium-sized Companies
    Toast Point of Sale
    Score8 out of 10
    Shopify
    Score8.7 out of 10
    Enterprises
    No answers on this topic
    IBM Digital Commerce
    Score9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Maitre'DShopify Plus
    Likelihood to Recommend
    7.9
    (2 ratings)
    8.8
    (45 ratings)
    Usability
    -
    (0 ratings)
    8.8
    (12 ratings)
    Support Rating
    -
    (0 ratings)
    10.0
    (1 ratings)
    User Testimonials
    Maitre'DShopify Plus
    Likelihood to Recommend
    PayFacto Payments Inc.
    Maitre'D is great in a shop where multiple terminals are needed. Servers and Bartenders can use any terminal they are near (there are some exceptions, but that is up to the location to make terminals tied to people or not).

    On the other hand, a small single terminal shop would be a good fit for Maitre'D, there are much less expensive options for the smaller need.
    Incentivized
    Read full review
    Shopify
    Shopify Plus makes order management simple and less error prone. Connecting our ERP allows us to seamlessly manage our product listings, fulfill orders, and sync customer data. Limitations to the number of product variants requires attention from our staff to make sure our products sync without issue. Other than being arbitrary, there's really no need to limit the number of product variants.
    Incentivized
    Read full review
    Pros
    PayFacto Payments Inc.
    • Maitre'd allows us to use their Broadcaster module to push product and pricing updates to all five of our regions, simplifying product rollout and updates.
    • The program is versatile and allows for integration with loyalty and online ordering systems, however that does require some advanced technical knowledge to properly execute.
    • The program is easy to learn from a cashier and management standpoint, new hires can get up to speed quickly which helps minimize required training time and ultimately labor hours.
    Incentivized
    Read full review
    Shopify
    • Syncs directly with ShipBob WMS.
    • Shopify Scripts and the Script Editors allows us to tailor our checkout screen.
    • Gives us advanced sales reporting, showing trends, performance, year to year, and even projections.
    • Scalable for high volume, handles spikes in traffic without downtime.
    Incentivized
    Read full review
    Cons
    PayFacto Payments Inc.
    • Maitre'D could make better use of pick lists, especially when it comes to the delivery and take-out orders. The interface is out-dated and feels awkward and needlessly cumbersome.
    • When a problem (bug) is discovered, I would like to see better and more rapid response from the company.
    • Major improvements are slow to happen. I am on the same major version as I started with 7 years ago and I believe there are customers still using the prior version. This seems like too long for a company to allow old versions to live and must force them to support too many different variations. This situation has to detract from the company to develop new and better capabilities.
    • Access to raw data is not possible, custom reports are not available. I consider this a major drawback. Entering a lot of new items, or changing a lot of item information is painful. Changes are made item by item, no bulk edits. For example, let's say I want to increase the price of beer by $1 and I have 50 types of beers, I will need to modify 50 individual items, that is easily more than an hour's work.
    Incentivized
    Read full review
    Shopify
    • When linking to our communication service some customers have several emails with orders and only one email generates orders. It would be nice if we could combine all of this information into one account.
    • If a customer has multiple accounts you are also unable to edit the email address as it is already used, another reason merging accounts would be helpful.
    • Some of the processes in Shopify are too easy to complete. I’m certain scenarios a peony of “are you sure you would like to complete(this action)” would be extremely helpful and avoid mistakes that are not reversible.
    Incentivized
    Read full review
    Usability
    PayFacto Payments Inc.
    No answers on this topic
    Shopify
    It is extremely easy for merchants to get to know how Shopify Plus works. Comparitive to other platforms such as Magento and WooCommerce it is extremely lean and easy to operate, meaning clients who migrate over to it find it very intuitive to use. There is also a lot of guides and up to date information online
    Incentivized
    Read full review
    Support Rating
    PayFacto Payments Inc.
    No answers on this topic
    Shopify
    Always are quick to answer our questions and help us find a solution
    Incentivized
    Read full review
    Alternatives Considered
    PayFacto Payments Inc.
    We have been on various versions of Maitre'd for about ten years now and came from conventional cash registers. Maitre'd obviously added tremendous value in that situation. As far as looking to the future goes, we have compared Maitre'd to various competitors and found our biggest knock on it is they haven't moved to a cloud model yet.
    Incentivized
    Read full review
    Shopify
    Shopify had the quickest go-to-market and most robust API among the products we compared. CommerceCloud required a VERY LONG integration phase that we just didn't have time for. BigCommerce fell short on the number of features and API coverage that we needed. Overall Shopify gave us the most bang for the buck.
    Incentivized
    Read full review
    Return on Investment
    PayFacto Payments Inc.
    • My shop needs a POS to operate efficiently. We are too large to go manual, there would be way too many mistakes. Maitre'D is a good choice for our need.
    • The Berg liquor pouring control system has a native interface into Maitre'D and our return on investment was 4 or 5 months.
    Incentivized
    Read full review
    Shopify
    • The pricing of Shopify Plus over the regular Shopify Account solution is about 10x if not 20x the cost. But with this cost comes the increased reliability and trust you have in your eCommerce Software solution/website. We still have a great ROI with the Shopify Plus Pricing.
    • With Shopify Plus, we have been able to drill deeper into a more robust eCommerce experience for our customers
    • With Shopify Plus, we have been able to customize our Website further with recommended apps, features, and customizations based on our Dedicated Account Reps expertise.
    Incentivized
    Read full review
    ScreenShots

    Shopify Plus Screenshots

    Screenshot of The home screen of your Shopify admin, including proactive home cards and reporting and live view insights.Screenshot of Your Shopify Plus store is ready for mobile commerce. Customers can browse and buy from your store with an optimized experience on device.Screenshot of Editing products across sales channels.Screenshot of Easily edit colours, typography, settings, and drag and drop sections for each of your store's templates with the theme editor.