TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Malwarebytes

    Score8.8 out of 10
    N/AMalwarebytes is a antimalware application for home and small businesses, which blocks viruses, malware, hackers, viruses, and malicious websites.

    $119.99

    per year 3 devices

    N-able N-sight RMM

    Score7.4 out of 10
    N/ASolarWinds Remote Monitoring & Management (RMM) is a cloud-based system monitoring offering for Managed Service Providers. It provides a full monitoring and management suite, including automation and threat detection capabilities, and can integrate with other SolarWinds products.N/A
    Pricing
    MalwarebytesN-able N-sight RMM
    Editions & Modules
    Teams - Sole proprietor
    $119.99
    per year 3 devices
    Teams - Boutique business
    $399.99
    per year 10 devices
    Teams - Small office
    $799.99
    per year 20 devices
    No answers on this topic
    Offerings
    Pricing Offerings
    MalwarebytesN-able N-sight RMM
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsAll plans include a 60-day money back guarantee. 1st year discount available for the Small office plan.—
    More Pricing Information
    Community Pulse
    MalwarebytesN-able N-sight RMM
    Considered Both Products
    Malwarebytes
    No answer on this topic
    N-able
    No answer on this topic
    Key User Insights
    Would buy again
    90%
    Would buy again
    18 Answers
    85%
    Would buy again
    11 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    19 Answers
    100%
    Delivers good value for the price
    9 Answers
    Happy with the feature set
    95%
    Happy with the feature set
    19 Answers
    100%
    Happy with the feature set
    13 Answers
    Lived up to sales and marketing promises
    95%
    Lived up to sales and marketing promises
    18 Answers
    82%
    Lived up to sales and marketing promises
    9 Answers
    Implementation went as expected
    95%
    Implementation went as expected
    19 Answers
    100%
    Implementation went as expected
    13 Answers
    Features
    MalwarebytesN-able N-sight RMM
    Monitoring Tasks
    Comparison of Monitoring Tasks features of Malwarebytes and N-able N-sight RMM
    Feature
    Malwarebytes
    -
    Ratings
    N-able N-sight RMM
    9.2
    19 Ratings
    26% above category average
    Remote monitoring00 Ratings9.319 Ratings
    Network device monitoring00 Ratings7.016 Ratings
    Management Tasks
    Comparison of Management Tasks features of Malwarebytes and N-able N-sight RMM
    Feature
    Malwarebytes
    -
    Ratings
    N-able N-sight RMM
    9.2
    19 Ratings
    31% above category average
    Patch Management00 Ratings8.019 Ratings
    Policy-based automation00 Ratings9.019 Ratings
    Best Alternatives
    MalwarebytesN-able N-sight RMM
    Small Businesses
    Norton 360
    Score7.8 out of 10
    Panda Systems Management
    Score7.2 out of 10
    Medium-sized Companies
    Norton Small Business
    Score6.1 out of 10
    ConnectWise Automate
    Score8.4 out of 10
    Enterprises
    AVG AntiVirus Business Edition
    Score8 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    MalwarebytesN-able N-sight RMM
    Likelihood to Recommend
    8.3
    (54 ratings)
    6.7
    (32 ratings)
    Likelihood to Renew
    10.0
    (2 ratings)
    -
    (0 ratings)
    Usability
    7.8
    (5 ratings)
    7.8
    (6 ratings)
    Support Rating
    8.9
    (9 ratings)
    7.4
    (2 ratings)
    User Testimonials
    MalwarebytesN-able N-sight RMM
    Likelihood to Recommend
    Malwarebytes
    Now, I gave it that rating because it's a handy tool for diagnosing issues. Quarantining them, and most of the time, it does fix the problem. Though with rootkits, it's been hit or miss, and sometimes perfectly valid software gets flagged erroneously. However, once you've run it, it tends to run continuously, consuming far too many resources and being a real pain to uninstall, sometimes even causing issues.
    Incentivized
    Read full review
    N-able
    It's great for the basics of device management for Windows PCs, I wouldn't recommend it for Mac other than asset management. The patch management and monitoring templates are helpful for the day-to-day, and the "Take Control" feature for remote assistance allows us to provide fast service to clients - we often are on a machine within 5 minutes of receiving a ticket.
    Incentivized
    Read full review
    Pros
    Malwarebytes
    • Low system resources, it does not slow down the whole computer when scanning or when real-time protection is enabled
    • Quick and frequent updates, usually people hate updating, but for malware/viruses, you want to be updated as possible. It takes less than 15 seconds and usually does it automatically. They usually send a few updates a day as they find more.
    • Protection features actually work when visiting known bad websites. The page will be blocked and nothing will be downloaded. It may not be what the user wants, but it's what the user needs (as the user can't know every bad website)
    Incentivized
    Read full review
    N-able
    • It provides fantastic remote access capabilities. The Take Control tool gives us a robust platform that is capable of remote controlling almost any endpoint we need to and the chat, file transfer, and screen recording tools are all exceptionally useful.
    • SolarWinds RMM is particularly useful as a single pane of glass solution that allows us to monitor and manage thousands of endpoints across dozens of different clients. It does a solid job of allowing us to sort, organize, and filter based off of who and what we want to see at any given time.
    • Due to its client based nature, the platform excels at in-depth monitoring of services, event logs, and the functionality of systems with custom script checks.
    Incentivized
    Read full review
    Cons
    Malwarebytes
    • One of the main things that malwarebytes is missing as a company, is phone support for its clients. All support questions has to go thru email only. This is not acceptable for issues that needs to be resolved quickly.
    • There is an issue when installing the client on a machine, it has a set amount of time where the software can register with the management server. The issue with this is, with machines that are over a wide area network, slow connection speeds can cause the software not to register. When that happens, it never re attempts to register in the future.
    Incentivized
    Read full review
    N-able
    • UI speed and threading across multiple windows (1 window refreshing, causes all refreshes to hang).
    • Load times in certain menus, regardless of server specs.
    • Integration with 3rd party applications.
    • Speed of dev team response in regards to existing features malfunctioning, or major bugs that Solarwinds does not consider major.
    Incentivized
    Read full review
    Likelihood to Renew
    Malwarebytes
    The last time we renewed Malwarebytes, we renewed for a 3 year renewal. That should describe the confidence we have in the product. Plus the cost savings impact year after year.
    Incentivized
    Read full review
    N-able
    No answers on this topic
    Usability
    Malwarebytes
    Usability-wise, it's pretty good, and it gets the job done. But once that's finished, the nags, the pop-ups, and the fact that it slows older systems down recklessly really cost it rating points. It becomes a clutter, and one of the first things we check when we receive reports that a PC is slow is whether it's running malware. Once we uninstall it, the PC is usually easily 40-50% faster. That's too much in the way of resources for something that wants to always run in the background.
    Incentivized
    Read full review
    N-able
    The interface is easy to navigate. Setting up policies is straight forward. The antivirus and web filter are simple and exceptions are easy to make. Upgrading the agent is made simple and creating scripts is made fool proof. (Well, almost)
    Incentivized
    Read full review
    Support Rating
    Malwarebytes
    The Malwarebytes customer support team is awesome! They really go above and beyond to help you with whatever issue you may experience. It is not that we need to contact their support team often, but the few times we did, we would speak to someone who knew what they were talking about and able to solve our problem. It is a comfort knowing that aside from a great product, you are getting a reliable support structure.
    Incentivized
    Read full review
    N-able
    The ease of use, full functionality, reliability and excellent support.[N-able RMM (formerly Solarwinds RMM)] gives users a full suite of tools with a single installable file. Unlike standard tools, you don't have to install several different executables to be able to have fully protected end points.
    Incentivized
    Read full review
    Alternatives Considered
    Malwarebytes
    Avast and Norton's products were part of the testing for us but the cost was very high for them and the products were not light on the machine. They took up a lot of memory and slowed the computers down. Malwarebytes although may lack some feature, is a very light software.
    Incentivized
    Read full review
    N-able
    Ultimately, we chose to stay with N-able N-sight due to their competitive pricing and billing system that we integrated into our accounting. The other competitors do offer better-made modules/new technology, but we were not ready to make this big move because of the cost. In the future, perhaps, we will still consider NinjaOne.
    Incentivized
    Read full review
    Return on Investment
    Malwarebytes
    • Positive Impact: Have not had to remediate malware/virus infections since installed.
    • Positive impact: As far as browsing goes, we can boldly go where no man has gone before. No, really, I am confident when I am clicking on search engine results that if something get past my trained eye, Malwarebytes will pick of the slack.
    Incentivized
    Read full review
    N-able
    • The ROI is immediate for us. The advanced alerting alone makes this product an ace in our bag. The confidence you have in your network is wonderful.
    • Another big ROI we get from the advanced alerting is the peace of mind that our engineers feel. We are a 24/7 shop, so being on-call goes from being hectic to extremely manageable.
    • The only negative I can honestly say is when the time comes to patch the product. Micro-patches are easy enough, but jumping versions can be a bit taxing.
    Incentivized
    Read full review
    ScreenShots

    N-able N-sight RMM Screenshots

    Screenshot of N-able RMM Dashboard