ManageEngine OpManager vs. ManageEngine Application Manager

OpManager offers a set of advantages that allow it to adapt to the needs of the company, guaranteeing effective monitoring of the application networks used in our organization. It has an intuitive and easy-to-use interface. The initial setup went smoothly and in a decent amount of time.

Incentivized

It has strength in collecting information through SSH, WMI, Telnet, SNMP, http, https, MSSQL ports (several types of DB postgresql, db2, SAP MaxDB, HANA which we must monitor).The information it extracts is very useful to us since each type of monitor gives us visibility of what happens internally in them.The truth is that the needs that we have had during these years, ManageEngine Application Manager has been able to cover them especially with business core (ERP) with monitoring of SAP Server and SAP CCMS.

Incentivized

• 3D NOC Dashboard gives granular visibility on Port in error, which saves Technician time prior to Onsite troubleshooting.
• Separate modules such as Network Bandwidth, IPAM/SPM, APM, Server Monitoring can be opt-out Individually, huge cost saving for clients.
• MSP version gives flexibility for Service providers, to offer Uninterrupted Infrastructure services across to their wide clientele.

Incentivized

• Intuitive ease of the administration interface
• Improvements and security fixes that are quickly integrated with frequent updates
• Visibility into the status of our services and the end user experience (End to End)
• Reports associated with attributes of services, applications or containers that help us detect certain flaws in our services.

Incentivized

• Adding devices to existing groups and applying a group-wide parameter.
• Email alerts can be a bit challenging depending on how email is managed within a company, sometimes adding ManageEngine OpManager to the allowed relay list for Exchange is necessary to receive any alerts

Incentivized

• Plugin Quirks where it times out
• Navigation through some of the screen seems a bit confusing
• Consistency such as where license info is location between op and app manager are in different places. Better if it were consistent
• Maintenance schedules in different locations in both Op and App manger product, needs consistency. They are all Zoho products!!

Incentivized

This product works very well for our organization, and it would be hard to not have a tool like this going forward

For the the trust, security and support that ManageEngine Application Manager has given us, for 12 years as clients, has made us very satisfied and grateful for the response times to resolve doubts or needs that we have had.

Incentivized

All in one solution, easy to deploy and use. Web and mobile access.

Incentivized

The intuitive ease of the administration interface, the new features, improvements and security fixes that are quickly integrated with frequent updates. Tuning or more detailed reports associated with attributes of services, applications or containers that help us detect certain flaws in our services. The capacity for improvements that are implemented and the ease of integrating new monitors into the product, which we need, gives us the speed and ease of preventing interruptions or events that helps us avoid.

Incentivized

The support is generally good with options of live chat, e-mail, or call-in support. Support inquires via e-mail are responded to quickly and they are good about remoting in to assist if it should come to this without having to jump through hoops

The trust, security and support that ManageEngine Application Manager has given us, for 12 years as clients, has made us very satisfied and grateful for the response times to resolve doubts or needs that we have had.

Incentivized

ManageEngine OPManager has already made its place in the market as compared to other tools available due to following reasons - 1. Monitoring capabilities for almost every infrastructure types such as Network, Servers, Virtualization etc 2. Medium Licensing Cost and not that aggressively increasing every year. 3. Good Support and steady pace of growth and marketing.

Incentivized

Other solutions like Microsoft EM and SCCM can be interdependent and cause all sorts of issues and additional costs. I think software should be optionally integrated and work on its own as a standalone solution. I like that ManageEngine allows for specific use of its software and not forcing users into an unneeded license or contract.

Incentivized

• Better visibility of the network
• Better visibility of server performance which helps us to take calls on increasing or exact utilization of server
• Report of ISP link helps us to calculate the exact bandwidth used by location which helps to take a call on fixing the requirements of each site

Incentivized

• By providing valuable insights into application performance and resource utilization, it has contributed to better decision-making and resource allocation.
• It has helped us identify and resolve performance issues more quickly, minimizing the impact on business operations.
• ManageEngine Application Manager has improved our ability to monitor and manage critical applications, reducing downtime and improving overall productivity.

Incentivized