ManageEngine OpManager vs. Moogsoft

OpManager offers a set of advantages that allow it to adapt to the needs of the company, guaranteeing effective monitoring of the application networks used in our organization. It has an intuitive and easy-to-use interface. The initial setup went smoothly and in a decent amount of time.

Incentivized

Moogsoft is well suited in below scenarios - 1. If you are looking for a Event Management layer tools. 2. If you are looking for event correlations, suppression and enhancement feature before opening a ticket in ITSM layer tool. 3. If you are looking for enabling corrective actions even before opening a ticket at MOM layer and AI-ML capabilities in monitoring world.

Incentivized

• 3D NOC Dashboard gives granular visibility on Port in error, which saves Technician time prior to Onsite troubleshooting.
• Separate modules such as Network Bandwidth, IPAM/SPM, APM, Server Monitoring can be opt-out Individually, huge cost saving for clients.
• MSP version gives flexibility for Service providers, to offer Uninterrupted Infrastructure services across to their wide clientele.

Incentivized

• Event Management Tools
• Event Enrichment
• AIOps and ML features
• Entropy based prediction

Incentivized

• Adding devices to existing groups and applying a group-wide parameter.
• Email alerts can be a bit challenging depending on how email is managed within a company, sometimes adding ManageEngine OpManager to the allowed relay list for Exchange is necessary to receive any alerts

Incentivized

• Automation
• Config files
• Ansible

Incentivized

This product works very well for our organization, and it would be hard to not have a tool like this going forward

All in one solution, easy to deploy and use. Web and mobile access.

Incentivized

The support is generally good with options of live chat, e-mail, or call-in support. Support inquires via e-mail are responded to quickly and they are good about remoting in to assist if it should come to this without having to jump through hoops

ManageEngine OPManager has already made its place in the market as compared to other tools available due to following reasons - 1. Monitoring capabilities for almost every infrastructure types such as Network, Servers, Virtualization etc 2. Medium Licensing Cost and not that aggressively increasing every year. 3. Good Support and steady pace of growth and marketing.

Incentivized

Moogsoft has the similar capabilities as of SPLUNK, MuleSoft and ServiceNow however it's a unique product in terms of its internal functioning and application framework. While ServiceNow is a SaaS application Moogsoft on the other side comes with On-Prem as well as SaaS offering which gives pretty much flexibility in choosing the right solution as per the customer requirement.

Incentivized

• Better visibility of the network
• Better visibility of server performance which helps us to take calls on increasing or exact utilization of server
• Report of ISP link helps us to calculate the exact bandwidth used by location which helps to take a call on fixing the requirements of each site

Incentivized

• Unique Event Handling and Management
• Situation-based event grouping
• Auto Remediation of issues using tight integration options

Incentivized