ManageEngine Firewall Analyzer vs. NinjaOne

Offering enhanced network security, performance, and connectivity, it is well as used in a business setting. Features including application control, web content filtering, firewall, IP address, application control, VPN, and good advanced threat protection. With enhanced features and advanced threat protection you get an awesome performance cost effective firewall device.

Incentivized

Well suited for support and management of a large fleet of endpoints, particularly across multiple regions and locations. Its well suited for MSPs for this reason. Its also effective for managing patching and updates for server infrastructure, where some other products are unable to manage. Its useful being able to access these features across multiple networks and domains. There is an option to monitor network equipment such as switches, but it didn't provide any information that wasn't already provided in the switches cloud portal.

Incentivized

• Live traffic monitor: Firewall Analyzer lets us monitor traffic as it flows through the firewalls. It also breaks it down according to what type of traffic (e.g., web, mail, FTP, etc.) it is. It lists the tops hosts, the top users from traffic, and a lot of other useful statistics, all in a very visual format.
• Security Monitoring: Another good visual graph Firewall Analyzer provides is the security one, which shows us if we're being attacked, from where, by what, how many, etc. It will also send us alerts when there's an alarm of any kind on the firewall.
• Reporting: We can run all sorts of custom reports, and that helps us both with compliance and informing management as to what's going on. It would be difficult to describe all the various kinds of things we can include in these reports, but they are extensive.

Incentivized

• Remote connections: the NinjaRemote client is spectacular and very easy to use and navigate. It quickly connects to customer systems so my engineers are able to work. As a bonus, they also offer a really good mobile app to connect to client systems.
• Antivirus: Bitdefender Endpoint Protection is built directly into the NinjaOne portal. This makes deploying and maintaining AV very easy.
• OS Patching: NinjaOne makes it very easy to handle patching across multiple clients and locations. It is very easy to use and doesn't take long to set up.
• Support: NinjaOne support is always very prompt and helpful.
• Documentation: the NinjaOne Dojo is a one-stop shop for all of your FAQs, guides, and forum needs. You can find almost anything here to help you deploy and maintain NinjaOne.
• Automation Library: NinjaOne comes preloaded with a large number of ready-to-go automations. They also provide you with a scripting module to create your own.

Incentivized

• Configuration is easy and you can expect all the features and modules.
• Simple and intuitive dashboard.
• Firewall Analyzer helps us to gain insight into security threat and traffic.
• Analyze the user behavior.

Incentivized

• NinjaOne does support Mac, however I would like to have more options for automation and scheduled task on Mac devices.
• I would like it if NinjaOne also provided an MDM solution.
• It would be nice is NinjaOne could integrate a PAM solution as well.

Incentivized

We already did. After evaluating many platforms, we found the cybersecurity of the company, its development direction, and the performance of the platform to be far superior at its price point.

Incentivized

It is fast to
download the test software and implement. It takes some sometime to understand the
ways you have to on board your firewalls into it. It is nice to buy and just
activate the product that you have already installed. Maybe some wizards could
be improved in order to accelerate these tasks.

NinjaOne is easy to use, intuitive, and provides great value for our organization specifically with inventory tracking and patch management. There is also a wealth of control from an RMM perspective that we have over our fleet of hardware as well as customer websites. The communications with our account representative is outstanding as well. I'd highly recommend for organizations to engage with NinjaOne, and this is from a user who's used other RMM's and related software offerings at different MSP's. Go NinjaOne!

Incentivized

Availability is very good

Incentivized

The software loads quickly for the most part

Incentivized

Ninja support has always been top notch. They have always been responsive and efficient both in troubleshooting issues or talking to me at a high-level about on-going improvements or needed changes. Both sales and Technical support has been good and I've been very pleased with the Customer service we have received from Ninja

Incentivized

Easy to learn and all of the functions and features were easy to learn. Once I started learning all of the features and functions, it made my everyday tasks much easier and more productive. The user interface is very easy to use. If I did have any questions, the Ninja Dojo was a big help.

Incentivized

It was nice and self paced learning. The sections were easy to understand and the functionality was very worthwhile. The online training was very easy to learn and intuitive. I did not feel the need to ask for any clarification or assistance with any of the sections. I am still learning a lot of the functions but fined it very easy to use.

Incentivized

Use of Organizations and locations

Incentivized

ManageEngine was chosen over the use of AlgoSec as it slotted nicely with other Manage engine services we use for services such as active directory management. Other benefits include how lightweight and easy to install and set up it is. You can install it inside your network and start testing within 20 minutes.

Incentivized

NinjaOne has the most rounded set of features however I believe all of the programs have there own plus and minus points. We use a mixture of programs however NinjaOne is the most heavily used.

Incentivized

Overall the software is very reliable

Incentivized

• Firewall Analyzer has definitely freed up a lot of IT's time, by congregating logs and displaying them in a more useful, visual way.
• The cost for licenses and proactive alerting, compared to the man-hours spent reactively through data, paid for itself in a few months.
• There was no negative impact to users, and only some to IT staff who had to train on the software, which mostly consisted of videos and playing around with the software.

Incentivized

• Allowed us to use our full IT staff in remote offices to troubleshoot
• The quick site response times helps reduce the time spent trying to find, connect, and fix systems
• The ease of use creates confidence from our users that we can quickly fix their problems from anywhere in the world.

Incentivized