ManageEngine Patch Manager Plus vs. Watchguard Endpoint Security

If you are managing a very large number of computers, I would say 1000+, the standard patching tools provided by Microsoft will fail to do their job properly. This is where you will benefit from ManageEngine PATCH MANAGER Plus, being agent-based it is fast, easy to manage, and reliable. If you require functionality more than just patching, like security auditing, you have to look elsewhere.

Incentivized

I can only speak to WatchGuard Endpoint Security being well suited for us. Because we have over 350 devices (tablet, laptops, desktops, phones) on our network, this product has been a great fit, especially when paired wih our Firebox m390. Again, the protection is fast, low overhead, and virtually undetectable that it is running all the time.

Incentivized

• All the patches are tested before delivered to us.
• It's on cloud so we does not need to maintain Hardware and Network.
• It also upgrades the hardware drivers & BIOS. But for BIOS only we use monthly updates no automatic policy just push to target computers.

Incentivized

• Threat Detection.
• Evaluation times for unknown executables in the cloud.
• User-friendly and intuitive interface.
• Resource consumption on the endpoint.
• Simple and visual automatic reports.
• Easy-to-access cloud platform without local resources.
• Threat alert and ability to schedule automatic actions.
• Possibility of remotely blocking equipment and taking automatic or manual actions.

Incentivized

• If this tool can fetch serial numbers of the devices on which this is deployed
• This tool should collect all application installed at client machine which is not available as of now.
• Intergate more application which can be patch using this tool.

Incentivized

• White listing scripts are either all or none, not able to white list a particular script
• There is a delay occasionally from when an endpoint recognizes a potential threat to when that is reported in the cloud management tool
• Other than those two, Watchguard Endpoint Security has been great - easy to deploy, manage, support and great at protection

Incentivized

The ease of use, pricing, support, reliability, and quality of the product. Panda / WatchGuard products are highly rated, priced right and easy to maintain. All of this make it very easy to renew and purchase new licenses for us and our clients.

Incentivized

The overall usability for the application is great precisely for the ease of use the application provides, if i would go in a different organisation, i would suggest implementing ManageEngine Patch Manager Plus or Endpoint Central due to its features, and productivity.

Incentivized

Easy and intuitive MSP management portal to manage all of your clients from a single pane of glass. Policies can be pushed down globally or individually based on needs. The client portal allows access to their tenant information and installs only which is nice if you are working with clients who might have an internal person or an IT team that also wants access to things to manage themself.

Incentivized

The software is 100% managed on a cloud platform that can be managed via an account even if they are not present within the company network where the software is installed, I even always opened the control panel on the browser of my smartphone to monitor the situation.I have never experienced any abnormal software crashes

Incentivized

The only annoyance I complain, if we want to be picky, is the fact of the constant disconnections from the control panel.Every about 4 hours the account logs out even if I set the "remember this device" flag; having said that I have not noticed neither slowdowns nor conflicts with other software

Incentivized

The support team at Patch Manager Plus has been awesome. Very responsive and knowledgeable. There are times when there is confusion between different tickets but there is still good service.

Incentivized

I gave it a 10 because I compare it to air conditioning. I need it to work every day, 24/7. I need it to be reliable and not something that requires a ton of interaction from staff to make sure it works every day. In addition, I should be able to run other things at my house when the AC is on. Panda fits that description.

Trainer was excellent, knew this product in-depth.

Incentivized

The training was very helpful. It demonstrated how to configure the service for initial install, items to monitor, and how to set up for ongoing protection. Hands on training is more helpful but this is a good starting point

Incentivized

Implementation shouldn't present any problems in standard office environments. In environments with development teams, however, caution is needed. If zero trust is enabled, mechanisms must be in place to ensure that internal software isn't classified as a false positive (software certificate, exception folder, etc.)

Incentivized

We were talking to Action1 and Adaptiva about their solutions of patch management. The main factor of choosing ManageEngine was pricing, which was considerably lower compared to these tools. Also, for Action1, it didn't featured some important features (like Linux patching), and it looked like a solution that is getting started in the market, even being more expensive than Patch Manager Plus.

Incentivized

Despite offering great value for money, comparing Sophos' offering to WatchGuard Endpoint Security we find Sophos' offering is far superiour due to it's support system, the distributors it uses (apart from Arrow), it's management console, the resource-light application and, primarily, it's ability as an Endpoint Security program. Though the fact we offer both solution proves that WatchGuard Endpoint Security has it's place in an MSP's portfolio.

Incentivized

With the implementation of watchguard (at the beginning Panda Endpoint, but it is the same) I was able to insert in the control panel all the unauthorized software previously installed by colleagues without any authorization from the various department heads.Now any licensed software goes into lockdown and can be unlocked from the control panel

Incentivized

• It has saved engineers so much time when monitoring patching out of hours.
• We no longer need to log into each individual server to patch it if it's failed, it can all be done from inside ManageEngine Patch Manager Plus itself.

Incentivized

• It has allowed me to add clients without increasing IT staffing
• Its price point is very competitive for my company and my client's companies
• Its ability to prevent ALL successful attacks on my company and that of my clients over the last 23+ years has immeasurable value in both confidence and dollars

Incentivized