ManageEngine Site24x7 vs. Pulseway

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
ManageEngine Site24x7
Score 9.3 out of 10
N/A
Site24x7 from ManageEngine is a full-stack application, website, server, cloud and network monitoring tool. Site24x7 offers code-level diagnostics and customizable error thresholds, end-to-end monitoring with topology visualization tools, and mobile accessibility.
$9
10 monitors
Pulseway
Score 9.0 out of 10
Mid-Size Companies (51-1,000 employees)
Pulseway is an IT monitoring and management solution that enables users to monitor, manage and control all systems and servers from a smartphone, tablet or browser. For system administrators, Pulseway sends a notification, so they can see an issue and sort it in seconds. Pulseway features: Automation: Auto-remediation workflows, so that IT issues are fixed before users even notice them. Mobile Access: Customers can monitor, manage, connect with…
$0.80
per month per installation
Pricing
ManageEngine Site24x7Pulseway
Editions & Modules
Starter
$9.00
10 monitors
Pro
$35.00
40 Monitors
Classic
$89.00
100 Monitors
Elite
$225.00
250 Monitors
Enterprise
$449.00
500 Monitors
Enterprise Plus Web
$899.00
2500 Monitors
Enterprise
$0.80
per month per installation
Offerings
Pricing Offerings
ManageEngine Site24x7Pulseway
Free Trial
YesYes
Free/Freemium Version
YesYes
Premium Consulting/Integration Services
YesYes
Entry-level Setup Fee$1 monitorsNo setup fee
Additional DetailsEach Pack will also support additional benefits such as Network interfaces, Applogs, Alert credits etc. You can also, purchase add-ons to create custom pricing options. Please visit the vendor's pricing page, for more information.No hidden fees or contracts. Term-based discounts.
More Pricing Information
Community Pulse
ManageEngine Site24x7Pulseway
Top Pros
Top Cons
Features
ManageEngine Site24x7Pulseway
Monitoring Tasks
Comparison of Monitoring Tasks features of Product A and Product B
ManageEngine Site24x7
8.4
11 Ratings
6% above category average
Pulseway
-
Ratings
Remote monitoring9.111 Ratings00 Ratings
Network device monitoring7.58 Ratings00 Ratings
Multiple Server Monitoring8.610 Ratings00 Ratings
Multi-device monitoring8.08 Ratings00 Ratings
Automated alerts and notifications9.011 Ratings00 Ratings
Management Tasks
Comparison of Management Tasks features of Product A and Product B
ManageEngine Site24x7
7.4
9 Ratings
0% above category average
Pulseway
-
Ratings
Policy-based automation7.49 Ratings00 Ratings
Reporting
Comparison of Reporting features of Product A and Product B
ManageEngine Site24x7
8.5
10 Ratings
11% above category average
Pulseway
-
Ratings
Performance data reports8.110 Ratings00 Ratings
Customizable reporting8.410 Ratings00 Ratings
Data visualization8.88 Ratings00 Ratings
Risk analysis8.67 Ratings00 Ratings
Security
Comparison of Security features of Product A and Product B
ManageEngine Site24x7
6.6
2 Ratings
0% above category average
Pulseway
-
Ratings
Antivirus and malware management6.62 Ratings00 Ratings
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User Ratings
ManageEngine Site24x7Pulseway
Likelihood to Recommend
8.6
(13 ratings)
8.0
(12 ratings)
Usability
-
(0 ratings)
10.0
(2 ratings)
Support Rating
8.0
(2 ratings)
9.6
(2 ratings)
User Testimonials
ManageEngine Site24x7Pulseway
Likelihood to Recommend
ManageEngine, A Div of Zoho Corporation Pvt Ltd
[Site24x7 All-in-One Monitoring is] well suited in website monitoring where especially for uptime and availability of the website. Due to its cloud nature, the company has servers distributed globally that allow to check site availability from anywhere in the world.
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Pulseway
If you have to manage a large number of computers, especially spread over multiple clients or a large physical area. This is one of the main products that allows us to act as a Managed Service Provider (MSP) and actually manage our clients devices and not just react to issues as clients call them in. Clients really love the proactive approach it allows us to take.
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Pros
ManageEngine, A Div of Zoho Corporation Pvt Ltd
  • Very clean website UI. Tests are well categorized and navigation is very simple.
  • The accompanying mobile app is very useful when on the go as it can also notify you of any issues.
  • The cost of the platform is very cheap and the cost also scales at a low amount.
  • No on-premise footprint. All cloud-based.
Read full review
Pulseway
  • It monitors computers and notifies us of any issues with any computer.
  • It allows remote control of computers, such as requesting a computer to reboot itself.
  • It is very highly configurable to monitor exactly what we need to monitor. For example, on server, we can have it notify us any time the server is shutdown or rebooted. On the other hand, for a desktop computer, we don't have to be bothered with notifications when a user decides to reboot his computer.
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Cons
ManageEngine, A Div of Zoho Corporation Pvt Ltd
  • Ability to edit an existing maintenance schedule, vs creating a new one each time
  • Grouping of emails to SMS and non SMS alerts to save on false alerts
  • Setup of Realtime user monitor was not as functional as expected with regard to adding 3rd party scripts.
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Pulseway
  • It would be nice if they increased their scope of supported third-party apps.
  • It would be great if they would create an ios app for their ticket system.
  • If they could possibly build in a location service for tracking devices, that would be helpful.
  • If they had two-factor authentication, it would be nice.
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Usability
ManageEngine, A Div of Zoho Corporation Pvt Ltd
No answers on this topic
Pulseway
Pulseway is very user friendly. The system is labeled in terms and grouped together by function so that anyone can understand and locate the functions that they need. We use this system to monitor a file server that we have that can have an unstable power supply. This allows us to easily see that the system is offline and get it back to operational with minimal downtime.
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Support Rating
ManageEngine, A Div of Zoho Corporation Pvt Ltd
I have only had to use support once, so I can't go into much detail about their support team. The one time I did use it the response was fast but the resolution took some time.
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Pulseway
I haven't really needed much support for Pulseway, so I can't really say a whole lot about their support. Pulseway has been pretty much trouble-free for us. There are regular updates and new features. The updates never seem to break anything or cause problems. It just works.
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Alternatives Considered
ManageEngine, A Div of Zoho Corporation Pvt Ltd
The biggest difference between Site24x7 and products like PRTG, Nagios, or Icinga, is that Site24x7 is hosted off the network, completely externally. The others do a great job on network alerts-- and some can even be configured to send SMS or phone calls with the right equipment and plugins-- but they usually reside in the network or at least on-site. Hosting them in the cloud might be a way around that, in which case they would be pretty similar to Site24x7 in capability, but without the additional software costs in the case of Nagios and Icinga (both open source).
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Pulseway
Pulseway has the most features, the best looking app with the best design and better usability than any others we evaluated. We liked the uniformity of the app design across all platforms (Windows, Android, Apple) and the notifications displayed on each platform. The price was a major contributor to our selection of Pulseway compared to the competition.
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Return on Investment
ManageEngine, A Div of Zoho Corporation Pvt Ltd
  • Cost savings have been substantial at approximately 70%.
  • We do suffer delayed email notifications and regular locational failures from 24x7. However, this is easily overcome by extra locational checks.
  • Much quicker responses from out of hours teams with the benefit of the mobile app, which is user-friendly.
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Pulseway
  • Problems can be dealt with more rapidly because I have access to systems from anywhere. I don't have to carry a computer with me nor do I have to find a location with potentially non-secure wifi to gain access to my systems.
  • I can handle 99% of my system admin tasks using Pulseway and never have to touch a system or connect to the console.
  • Pulseway gives so much control over a system that I don't need to spend extra money on other software to perform management tasks.
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ScreenShots

ManageEngine Site24x7 Screenshots

Screenshot of Component wise metric breakdown in a Webpage Speed (Browser) monitorScreenshot of Summary page for a windows server monitorScreenshot of Response time and outages summary for a DNS server monitorScreenshot of Summary page for traces run on a Java applicationScreenshot of Desktop and mobile view of a Website monitorScreenshot of Homepage view

Pulseway Screenshots

Screenshot of Cross-device functionalityScreenshot of Auto-Remediate IT IssuesScreenshot of Visibility Across the Entire NetworkScreenshot of Remote Control to Any SystemScreenshot of Systems and Application patchingScreenshot of Detailed Custom Report