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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Marchex

    Score8 out of 10
    N/AMarchex harnesses AI and conversational intelligence to provide actionable insights aligned with prescriptive vertical market data analytics. Marchex enables executive, sales, and marketing teams to optimize customer journey experiences across communications channels. Through a prescriptive analytics solutions, it enables the alignment of enterprise strategy while supporting informed decision-making and strategic execution. Marchex provides conversational intelligence solutions for companies in…N/A

    Oracle Analytics

    Score7.9 out of 10
    N/AOracle Analytics is a solution used to visually explore data to create and share compelling stories. Oracle Analytics Cloud is a cloud native service, and Oracle Analytics Server is the on-premise option.N/A
    Pricing
    MarchexOracle Analytics
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    MarchexOracle Analytics
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—Must contact sales team for pricing.
    More Pricing Information
    Community Pulse
    MarchexOracle Analytics
    Considered Both Products
    Marchex
    No answer on this topic
    Oracle
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    94%
    Would buy again
    15 Answers
    Delivers good value for the price
    No answers on this topic
    100%
    Delivers good value for the price
    14 Answers
    Happy with the feature set
    No answers on this topic
    100%
    Happy with the feature set
    16 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    100%
    Lived up to sales and marketing promises
    12 Answers
    Implementation went as expected
    No answers on this topic
    100%
    Implementation went as expected
    12 Answers
    Features
    MarchexOracle Analytics
    BI Standard Reporting
    Comparison of BI Standard Reporting features of Marchex and Oracle Analytics
    Feature
    Marchex
    -
    Ratings
    Oracle Analytics
    8.1
    62 Ratings
    1% below category average
    Pixel Perfect reports00 Ratings8.055 Ratings
    Customizable dashboards00 Ratings8.161 Ratings
    Report Formatting Templates00 Ratings8.361 Ratings
    Ad-hoc Reporting
    Comparison of Ad-hoc Reporting features of Marchex and Oracle Analytics
    Feature
    Marchex
    -
    Ratings
    Oracle Analytics
    8.0
    66 Ratings
    0% below category average
    Drill-down analysis00 Ratings8.464 Ratings
    Formatting capabilities00 Ratings8.265 Ratings
    Integration with R or other statistical packages00 Ratings7.145 Ratings
    Report sharing and collaboration00 Ratings8.162 Ratings
    Report Output and Scheduling
    Comparison of Report Output and Scheduling features of Marchex and Oracle Analytics
    Feature
    Marchex
    -
    Ratings
    Oracle Analytics
    7.8
    63 Ratings
    5% below category average
    Publish to Web00 Ratings7.755 Ratings
    Publish to PDF00 Ratings7.762 Ratings
    Report Versioning00 Ratings7.753 Ratings
    Report Delivery Scheduling00 Ratings7.958 Ratings
    Delivery to Remote Servers00 Ratings7.938 Ratings
    Data Discovery and Visualization
    Comparison of Data Discovery and Visualization features of Marchex and Oracle Analytics
    Feature
    Marchex
    -
    Ratings
    Oracle Analytics
    7.8
    61 Ratings
    2% below category average
    Pre-built visualization formats (heatmaps, scatter plots etc.)00 Ratings7.559 Ratings
    Location Analytics / Geographic Visualization00 Ratings7.552 Ratings
    Predictive Analytics00 Ratings7.747 Ratings
    Pattern Recognition and Data Mining00 Ratings8.63 Ratings
    Access Control and Security
    Comparison of Access Control and Security features of Marchex and Oracle Analytics
    Feature
    Marchex
    -
    Ratings
    Oracle Analytics
    8.4
    61 Ratings
    1% below category average
    Multi-User Support (named login)00 Ratings8.160 Ratings
    Role-Based Security Model00 Ratings8.160 Ratings
    Multiple Access Permission Levels (Create, Read, Delete)00 Ratings8.560 Ratings
    Report-Level Access Control00 Ratings8.54 Ratings
    Single Sign-On (SSO)00 Ratings8.641 Ratings
    Mobile Capabilities
    Comparison of Mobile Capabilities features of Marchex and Oracle Analytics
    Feature
    Marchex
    -
    Ratings
    Oracle Analytics
    8.0
    48 Ratings
    3% above category average
    Responsive Design for Web Access00 Ratings8.046 Ratings
    Mobile Application00 Ratings8.033 Ratings
    Dashboard / Report / Visualization Interactivity on Mobile00 Ratings8.044 Ratings
    Application Program Interfaces (APIs) / Embedding
    Comparison of Application Program Interfaces (APIs) / Embedding features of Marchex and Oracle Analytics
    Feature
    Marchex
    -
    Ratings
    Oracle Analytics
    7.9
    36 Ratings
    2% above category average
    REST API00 Ratings8.231 Ratings
    Javascript API00 Ratings7.930 Ratings
    iFrames00 Ratings8.223 Ratings
    Java API00 Ratings7.931 Ratings
    Themeable User Interface (UI)00 Ratings7.531 Ratings
    Customizable Platform (Open Source)00 Ratings7.924 Ratings
    Best Alternatives
    MarchexOracle Analytics
    Small Businesses
    Invoca
    Score9.9 out of 10
    Cyfe
    Score4 out of 10
    Medium-sized Companies
    CallRail
    Score9.1 out of 10
    Qlik Cloud Analytics (Qlik Sense)
    Score8.1 out of 10
    Enterprises
    Invoca
    Score9.9 out of 10
    Sisense
    Score6.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    MarchexOracle Analytics
    Likelihood to Recommend
    8.0
    (8 ratings)
    8.1
    (76 ratings)
    Likelihood to Renew
    1.0
    (4 ratings)
    9.1
    (8 ratings)
    Usability
    -
    (0 ratings)
    8.2
    (6 ratings)
    Availability
    -
    (0 ratings)
    9.1
    (1 ratings)
    Performance
    -
    (0 ratings)
    9.1
    (1 ratings)
    Support Rating
    -
    (0 ratings)
    9.1
    (4 ratings)
    In-Person Training
    -
    (0 ratings)
    9.0
    (1 ratings)
    Online Training
    -
    (0 ratings)
    9.1
    (1 ratings)
    Implementation Rating
    -
    (0 ratings)
    9.1
    (3 ratings)
    Configurability
    -
    (0 ratings)
    9.1
    (1 ratings)
    Data Sharing and Collaboration
    -
    (0 ratings)
    9.2
    (57 ratings)
    Data Sources
    -
    (0 ratings)
    8.1
    (57 ratings)
    Ease of integration
    -
    (0 ratings)
    8.2
    (1 ratings)
    Product Scalability
    -
    (0 ratings)
    9.1
    (1 ratings)
    User Testimonials
    MarchexOracle Analytics
    Likelihood to Recommend
    Marchex
    The Marchex platform is suitable for you to draw conclusions on how to approach your users. It also helps you with conversational improvements and data analysis. I recommend if you already have a large user base who buy your service and are always asking for explanations to hire Marchex for sure
    Incentivized
    Read full review
    Oracle
    Oracle Data Visualization is very effective if used in an enterprise context with huge volumes of data coming from different systems. It supports dashboard and reporting capabilities and is easy to scale. It also allows you to leverage machine learning capabilities to extract hidden data trends. Visualization capabilities are powerful but not so various if compared to other solutions on the market. If you want to present a dashboard to an executive audience and you want to make your dashboards beautiful you must adapt them through PowerPoint.
    Incentivized
    Read full review
    Pros
    Marchex
    • Marchex does exactly what you need it to do. It allows businesses to quickly and effectively create online and offline call-tracking numbers to measure marketing performance.
    • Marchex offers a variety of additional options, features, and capabilities outside of their core business model, which is call tracking. These business offerings appeal to smaller businesses, since they are primarily an enterprise-level call-tracking platform.
    • Marchex allows you to listen and mark phone calls based on whether or not they lead to a conversion, if you business has the time to manage this process, it is an effective way to determine which source/mediums are providing the highest inside-conversion rate.
    Incentivized
    Read full review
    Oracle
    • Available without of the box connectors for Salesforce and oracle Saas Cloud. This is a huge plus for our business since we don't need another middleware solution just for this sake.
    • We are able to connect to our on-prem SQL Server database where we have our RMA database and other applications seamlessly without writing custom APIs.
    • OAC writes directly into ADW which is another advantage for loading Excel files into ADW after dataflow transformations.
    • OAC allows replication of the database from fusion ERP and lets us create subject areas using the data modeler.
    Incentivized
    Read full review
    Cons
    Marchex
    • Although customer support is only a phone call away, trouble shooting was not their strongest area. There was usually only one person who could help with technical support and getting past the gate keepers to talk to that person was not easy.
    • Salesmen were difficult to get in touch with. You think it would be easy to negotiate a contract to add more services but this proved to be a difficult task as well.
    • Online reporting could use improvement. If you wanted to sift through data you had to download a spreadsheet to manipulate the data. Very little beyond simple reporting could be accomplished on their platform.
    Incentivized
    Read full review
    Oracle
    • More AI but with human back up.
    • Less mumbo jumbo so even IT guys/gals can more easily work.
    • More statistics (math) and orientation for those not familiar with it.
    • More live as well as virtual (live) show casing of real situations in business.
    Incentivized
    Read full review
    Likelihood to Renew
    Marchex
    We renew Marchex each year, we love it! It's a great investment. It's woven into a few of our products that we offer our clients so we wouldn't stop using it any time soon. The clients are big fans of it
    Read full review
    Oracle
    Scalability and rich integration capabilities. In the future, if we go with Hyperion for the Financial Consolidation and planning purposes -BI integration with Hyperion is going to be much simpler as it has native interface connectivity and even integration capabilities with well known CRM products (Siebel) and ERP Products (Oracle EBS, Peoplesoft, SAP) is going to be easy and straight forward.
    Read full review
    Usability
    Marchex
    No answers on this topic
    Oracle
    Great, if you are limited to using it along with other Oracle products; sadly, not if you are integrating with other products, which can be a challenge. It is a great product with tons of functionality and great integration with other in-house platforms. Great visuals and customization for data and analytics to provide decision-making data and analysis.
    Incentivized
    Read full review
    Reliability and Availability
    Marchex
    No answers on this topic
    Oracle
    No problems, it's that simple.
    Incentivized
    Read full review
    Performance
    Marchex
    No answers on this topic
    Oracle
    Other than anomalies or expected quirks, there were never any earth-shattering delays.
    Incentivized
    Read full review
    Support Rating
    Marchex
    No answers on this topic
    Oracle
    Oracle Analytics Support team is very proactive and I have never had a situation where I had to wait for more than a day or two to get my issues resolved. This is a very big help for us and we appreciate Oracle and its team for guaranteeing that experience.
    Incentivized
    Read full review
    In-Person Training
    Marchex
    No answers on this topic
    Oracle
    Oracle University offers very in-depth training.
    Read full review
    Online Training
    Marchex
    No answers on this topic
    Oracle
    It was a private training site.
    Incentivized
    Read full review
    Implementation Rating
    Marchex
    No answers on this topic
    Oracle
    A properly implemented Endeca solution performs extremely well on the largest of datasets and it positions your organization to immediately achieve your ROI.
    Read full review
    Alternatives Considered
    Marchex
    I love how easy it is to listen to calls, filter and export reports for clients. Super happy with the services that are provided for me!
    Incentivized
    Read full review
    Oracle
    Oracle Analytics Cloud, is one of the most agile and secure data analysis platforms that according to the budget and the amount of use, you can use the resources you need under the cloud. The Oracle brand is also very well known in this field and can meet all the needs of an organization or industry in any sector.
    Read full review
    Scalability
    Marchex
    No answers on this topic
    Oracle
    We have seen the results of this in our initial research and are not surprised that Oracle does this like it does soo many other things in this area, so well.
    Incentivized
    Read full review
    Return on Investment
    Marchex
    • Quick and easy distribution of phone numbers with city specific area codes
    • Easy to set up after business hours and alternative forwarding numbers
    • It has been very helpful in showing clients how their staff answers the phone and where there is opportunity for more training
    Incentivized
    Read full review
    Oracle
    • We've used OBIEE (or it's previous named product) for over 13 years and it's still the most used tool for BI by the business.
    • We moved our largest business system off of Business Object into OBI so we could gain improved performance, reliability, and easier management of metadata.
    Read full review
    ScreenShots