TrustRadius

MaritzCX vs. Quadient Inspire

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
MaritzCX
Score 7.0 out of 10
N/A
N/AN/A
Quadient Inspire
Score 9.3 out of 10
N/A
Quadient Inspire offers a customer experience management portfolio that provides human-centric communication solutions that span the entire customer lifecycle, to help organizations to create meaningful connections with their customers, wherever, whenever they prefer.N/A
Pricing
MaritzCXQuadient Inspire
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
MaritzCXQuadient Inspire
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeOptional
Additional Details—The solution is highly modular. Pricing may differ a lot depending on usage and configuration.
More Pricing Information
Community Pulse
MaritzCXQuadient Inspire
Features
MaritzCXQuadient Inspire
Survey Format & Appearance
Comparison of Survey Format & Appearance features of Product A and Product B
MaritzCX
6.0
1 Ratings
27% below category average
Quadient Inspire
-
Ratings
Survey templates7.01 Ratings00 Ratings
Themes6.01 Ratings00 Ratings
Custom logo/branding5.01 Ratings00 Ratings
Survey Content
Comparison of Survey Content features of Product A and Product B
MaritzCX
8.0
1 Ratings
5% below category average
Quadient Inspire
-
Ratings
Changes to live survey6.01 Ratings00 Ratings
Question design help9.01 Ratings00 Ratings
Multiple question types9.01 Ratings00 Ratings
Survey Logic
Comparison of Survey Logic features of Product A and Product B
MaritzCX
7.0
1 Ratings
15% below category average
Quadient Inspire
-
Ratings
Survey logic flexibility7.01 Ratings00 Ratings
Survey Reporting & Analytics
Comparison of Survey Reporting & Analytics features of Product A and Product B
MaritzCX
6.8
1 Ratings
16% below category average
Quadient Inspire
-
Ratings
Response tracking8.01 Ratings00 Ratings
Data export5.01 Ratings00 Ratings
Standard reports8.01 Ratings00 Ratings
Custom reports5.01 Ratings00 Ratings
Analytics8.01 Ratings00 Ratings
Survey Administration & Security
Comparison of Survey Administration & Security features of Product A and Product B
MaritzCX
7.0
1 Ratings
20% below category average
Quadient Inspire
-
Ratings
Access controls5.01 Ratings00 Ratings
Compliance9.01 Ratings00 Ratings
Survey Distribution
Comparison of Survey Distribution features of Product A and Product B
MaritzCX
5.0
1 Ratings
46% below category average
Quadient Inspire
-
Ratings
Respondent restrictions5.01 Ratings00 Ratings
Best Alternatives
MaritzCXQuadient Inspire
Small Businesses
Square 9 Softworks
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Score 9.7 out of 10
Front
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Score 9.0 out of 10
Medium-sized Companies
Square 9 Softworks
Square 9 Softworks
Score 9.7 out of 10
Front
Front
Score 9.0 out of 10
Enterprises
Verint Voice of the Customer
Verint Voice of the Customer
Score 9.4 out of 10
Front
Front
Score 9.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
MaritzCXQuadient Inspire
Likelihood to Recommend
8.0
(1 ratings)
9.0
(35 ratings)
Likelihood to Renew
-
(0 ratings)
9.1
(2 ratings)
Usability
-
(0 ratings)
9.0
(19 ratings)
Availability
-
(0 ratings)
9.1
(1 ratings)
Performance
-
(0 ratings)
8.2
(1 ratings)
Support Rating
-
(0 ratings)
7.9
(21 ratings)
In-Person Training
-
(0 ratings)
10.0
(1 ratings)
Online Training
-
(0 ratings)
9.1
(2 ratings)
Implementation Rating
-
(0 ratings)
9.1
(1 ratings)
Configurability
-
(0 ratings)
8.2
(1 ratings)
Contract Terms and Pricing Model
-
(0 ratings)
8.3
(5 ratings)
Ease of integration
-
(0 ratings)
1.0
(1 ratings)
Product Scalability
-
(0 ratings)
9.1
(1 ratings)
Professional Services
-
(0 ratings)
8.9
(5 ratings)
Vendor post-sale
-
(0 ratings)
9.1
(1 ratings)
Vendor pre-sale
-
(0 ratings)
9.1
(1 ratings)
User Testimonials
MaritzCXQuadient Inspire
Likelihood to Recommend
MaritzCX
I think MaritzCX was a great option for internal and external surveys. I used it for feedback from clients who attended events. It gave me a clean report to show executive leadership about anything from venue, parking, food, and entertainment. It worked for event registration to save money using only one software. I used it for clients to sign up for events. Less of a clean report but works.
Kate Burk | TrustRadius Reviewer
Kate Burk
Marketing Coordinator
Read full review
Quadient
No answers on this topic
Pros
MaritzCX
  • Easy to use format (not HTML coding knowledge required)
  • Detailed reports
  • Ability to save and re-use same themes and surveys
Kate Burk | TrustRadius Reviewer
Kate Burk
Marketing Coordinator
Read full review
Quadient
No answers on this topic
Cons
MaritzCX
  • Ability to customize look of survey limited
  • Some reports in CSV were a mess to fix up
  • Support seemed limited
Kate Burk | TrustRadius Reviewer
Kate Burk
Marketing Coordinator
Read full review
Quadient
No answers on this topic
Alternatives Considered
MaritzCX
MaritzCX was actually to only survey software I have used. No comparison to describe in this section
Kate Burk | TrustRadius Reviewer
Kate Burk
Marketing Coordinator
Read full review
Quadient
No answers on this topic
Return on Investment
MaritzCX
  • Saved our department from needing to purchase additional event software
  • I was not responsible for actual purchase of MaritzCX
Kate Burk | TrustRadius Reviewer
Kate Burk
Marketing Coordinator
Read full review
Quadient
No answers on this topic
ScreenShots

Quadient Inspire Screenshots

Screenshot of Inspire Interactive can be used to create ad hoc communications with pre-approved blocks of content.Screenshot of Additional personalization can be added leveraging customer data and variable content with Inspire Interactive.