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MasterControl Quality Excellence vs. Zelta

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    MasterControl Quality Excellence

    Score8.4 out of 10
    N/AMasterControl Quality Excellence is a Quality Management System (QMS) for the life sciences. It enables life-sciences companies to enable flexible quality event management, simplified document management, and automated training management that work together to close the loop on quality.

    $25,000

    per year

    Zelta

    Score8 out of 10
    N/AZelta is a cloud-based unified clinical data management and acquisition platform with customizable modules, that can be tailored to the meet the needs of clinical trials and accelerate outcomes.N/A
    Pricing
    MasterControl Quality ExcellenceZelta
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    MasterControl Quality ExcellenceZelta
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeOptional
    Additional DetailsSubscription - For larger organizations and those who need a predictable budget. Most modules included without incurring additional fees. Eligible for volume discounts. Pay per use - For organizations that need flexibility without a long term contractual commitment. Transparent a la carte pricing, no minimums. Fees start when trial goes live.
    More Pricing Information
    Community Pulse
    MasterControl Quality ExcellenceZelta
    Considered Both Products
    MasterControl
    No answer on this topic
    Merative
    No answer on this topic
    Key User Insights
    Would buy again
    96%
    Would buy again
    158 Answers
    100%
    Would buy again
    20 Answers
    Delivers good value for the price
    95%
    Delivers good value for the price
    123 Answers
    100%
    Delivers good value for the price
    16 Answers
    Happy with the feature set
    96%
    Happy with the feature set
    157 Answers
    95%
    Happy with the feature set
    19 Answers
    Lived up to sales and marketing promises
    90%
    Lived up to sales and marketing promises
    72 Answers
    100%
    Lived up to sales and marketing promises
    6 Answers
    Implementation went as expected
    75%
    Implementation went as expected
    80 Answers
    92%
    Implementation went as expected
    11 Answers
    User Ratings
    MasterControl Quality ExcellenceZelta
    Likelihood to Recommend
    7.9
    (166 ratings)
    8.0
    (20 ratings)
    Likelihood to Renew
    8.2
    (11 ratings)
    9.1
    (2 ratings)
    Usability
    7.2
    (161 ratings)
    8.0
    (19 ratings)
    Availability
    9.1
    (1 ratings)
    8.2
    (1 ratings)
    Performance
    7.3
    (1 ratings)
    7.3
    (1 ratings)
    Support Rating
    6.3
    (6 ratings)
    9.0
    (20 ratings)
    In-Person Training
    9.1
    (1 ratings)
    -
    (0 ratings)
    Online Training
    9.1
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    7.3
    (1 ratings)
    8.2
    (2 ratings)
    Configurability
    9.1
    (1 ratings)
    8.2
    (1 ratings)
    Contract Terms and Pricing Model
    9.1
    (1 ratings)
    -
    (0 ratings)
    Ease of integration
    9.1
    (1 ratings)
    7.3
    (1 ratings)
    Product Scalability
    9.1
    (1 ratings)
    7.3
    (1 ratings)
    Professional Services
    9.1
    (1 ratings)
    -
    (0 ratings)
    Vendor post-sale
    9.1
    (1 ratings)
    7.3
    (1 ratings)
    Vendor pre-sale
    9.1
    (1 ratings)
    7.3
    (1 ratings)
    User Testimonials
    MasterControl Quality ExcellenceZelta
    Likelihood to Recommend
    MasterControl
    The MasterControl Quality Excellence suite is well suited for the life sciences and biotechnology as well as manufacturing companies that could benefit from the regulatory compliance that this suite of products offer. This product is highly recommended for industries that want to reduce paper overhead and digitally transform their QMS into a singular location
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    Merative
    Zelta is a good tool for companies currently utilizing multiple software platforms to create and monitor clinical trial information. Due to the price, it is best suited for large pharmaceutical manufacturers with active pipelines and high R&D spend. Zelta's value is more limited to smaller, more focused companies.
    Incentivized
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    Pros
    MasterControl
    • Organization - the layout and idea behind how the website is displayed and functions.
    • Compliance - ensuring our documents are kept up to date and accurate.
    • Quality - by having a platform with all documents with all standards set out at once, quality standards are easily accessed.
    Incentivized
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    Merative
    • It is highly customizable and easy to program.
    • There is a wide variety of data that can be collected from IRB/site information to clinical data.
    • Zelta provides comprehensive edit language to program for accurate results.
    • Page dynamics are very useful when including or hiding certain data questions.
    Incentivized
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    Cons
    MasterControl
    • License model can become very expensive for small startup businesses.
    • More development with validation and more transparent information on how the improvements and or fixes may impact the current configuration. Currently, everything is listed, but it is not tailored to my system.
    • More information regarding the transition of previous processes to new processes. i.e., FBS to AQEM. I am currently working on the ADV/FBS forms and will eventually transition to AQEM/ADAPT. Still, I would like more information regarding the transition to inform current stakeholders about the improvements on the horizon.
    Incentivized
    Read full review
    Merative
    • We cannot have multiple study accesses for a study in the studies supported by Zelta. eg. Coder and Data manager.
    • Though all the study-build related errors are flagged on the study-build page, some errors like incorrect dynamics applied, which eventually affects the subject PDF extraction, reports, etc.
    • When the study is imported from another Zelta studies, certain attributes remain running in the background even if it seems to be disabled.
    Incentivized
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    Likelihood to Renew
    MasterControl
    would rate MasterControl Quality Excellence a 7 out of 10 because, while it offers strong compliance tools, centralized document control, and effective audit readiness features, there are still areas that could be improved to enhance the overall user experience. The platform can sometimes feel complex and unintuitive, especially for new users, and customizing workflows to fit specific organizational needs can be challenging. Additionally, integration with other enterprise systems isn't always seamless, which can slow down processes. Despite these drawbacks, the system remains a reliable and valuable tool for maintaining quality and regulatory compliance.
    Incentivized
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    Merative
    We are satisfied from our experience with Zelta by Merative, the close collaboration we have with the Zelta team is also something we value. We plan to use Zelta for a long time
    Incentivized
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    Usability
    MasterControl
    Some tasks require the users and SysAdmin to access multiple modules at a time. For example: to create a training course and an exam for a document in the system, the user needs to finish creating the document in the doc module, then go to the training module to create a course and an exam separately. Ideally, from the document page we should be able to access the training course, which could have some fields auto-populated. And from there, also create and link an exam, all without leaving the document page.
    Incentivized
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    Merative
    Zelta has many different functionalities as well as modules that can be used depending on what the sponsor wants. I like that they are optional so that when building a study, you can give the sponsor options if they want them or not. Many of the optional models I like to use (Training Tracking for example) as they make tracking Site training so much easier than sending training forms out.
    Incentivized
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    Reliability and Availability
    MasterControl
    they are good about keeping it running
    Incentivized
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    Merative
    available when needed
    Incentivized
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    Performance
    MasterControl
    some reports take time to filter and to get them to give the correct information. This is usually because of inputs.
    Incentivized
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    Merative
    some audit reports are difficult to download and take time subject pdf also takes some time to download
    Incentivized
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    Support Rating
    MasterControl
    The Technical Support team has grown exponentially over the last couple years. Some front line support staff are new to the system and so know less than the clients do. Back line staff are more seasoned and provide immediate assistance to the front line staff. They have an extensive knowledge bank to assist them as well as client access to most KB articles. Annual user group conference gives us chance to meet the support staff an also to resolve any outstanding issues. Any critical vendor notices are emailed immediately when found and a patch offered at the same time. These are rare, but quickly resolved.
    Incentivized
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    Merative
    Our organization has been using both Zelta and in-house applications. The main considerations on which one to use for a particular study is time to get the databases running, cost, and ease of use. For some studies, the time and cost of using Zelta are negative factors, and an in-house system is selected.
    Read full review
    In-Person Training
    MasterControl
    I rated the MasterControl in-person training a 10 because it was clear, practical, and well-paced. The trainer explained concepts thoroughly and answered questions effectively. I appreciated the hands-on walkthroughs, which made it easier to understand how to apply the system in real scenarios. Overall, it was a valuable learning experience that boosted my confidence in using MasterControl.
    Incentivized
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    Merative
    No answers on this topic
    Online Training
    MasterControl
    transparent and immediate when the documents are updated. Easy to check on training and customizable to the company's expectations. Allows easy exam creation with GXP assist and the correlation between job codes and courses has proven reliable. What i would advocate is that you see who has trained on the course in the Course Infocard, to the document infocard
    Incentivized
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    Merative
    very efficient self training
    Incentivized
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    Implementation Rating
    MasterControl
    The implementation of MasterControl Quality Excellence was largely successful, earning an 8 out of 10. The project was well-structured, and the implementation team provided solid guidance throughout the process. Key milestones were met on time, and the system was configured to meet most of our core requirements. One of the most valuable aspects was the hands-on training and support during go-live, which helped ensure user adoption. However, there were some challenges around data migration and aligning the system’s capabilities with our existing workflows, which required more time and effort than anticipated. Overall, the experience was positive, and the lessons learned have positioned us well for future system enhancements.
    Incentivized
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    Merative
    again not sure about it, I wasn't part of our organization yet
    Incentivized
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    Alternatives Considered
    MasterControl
    The products we evaluated were considered as potential replacements for MasterControl Quality Excellence. At this time, we continue using MasterControl Quality Excellence primarily due to the significant volume of data in our system and the operational impact of a platform transition. Intellect QMS emerged as a strong alternative, offering extensive, intuitive business process development tools and a wide range of built-in QMS processes out of the box. MasterControl Quality Excellence currently maintains the advantage solely because of the logistical and business burden associated with migrating to a new system.
    Incentivized
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    Merative
    It was easier to understand the usability of the software [Zelta]. For our engineers [it] was easier to migrate our data, and fully set up everything. We found out that comparing other software[s], this one is safe, easy to use, has more functionalities, [and it's] easier to work with team members everywhere making clinical trials more efficient.
    Incentivized
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    Scalability
    MasterControl
    there are many updates
    Incentivized
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    Merative
    No answers on this topic
    Professional Services
    MasterControl
    they are excellent
    Incentivized
    Read full review
    Merative
    No answers on this topic
    Return on Investment
    MasterControl
    • Helped me keep up to date on any knowledge pertaining to my workflow.
    • Sometimes, using it for lesson plans with minor adjustments to review it again can be repetitive.
    • Helped with scheduling classes and keeping up to date with when they occur.
    Incentivized
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    Merative
    • Time savings regarding how long it takes to make an EDC Live.
    • Reduced EDC Go Live time by at least half (from 60 days to 30).
    • Was able to take an EDC live in 14 days on a few occasions.
    • Seamless RTSM IRT integration without adding time to Go Live.
    Incentivized
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    ScreenShots

    Zelta Screenshots

    Screenshot of the ePRO DiaryScreenshot of Local LabsScreenshot of Medical Coding with AIScreenshot of Site user data entryScreenshot of the Study Connect DashboardScreenshot of the Study Designer Logic Editor