TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Contact about Mattermost

Please fill out the form below to get in touch.

Mattermost

Connect with Mattermost

What are you interested in?

Already have an account?

You hereby consent to have TrustRadius share the information supplied on this form with Mattermost so that Mattermost and TrustRadius may contact you in regard to the information requested.

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Mattermost

    Score8.7 out of 10
    Enterprise companies (1,001+ employees)
    Mattermost from the company of the same name in Palo Alto is a messaging, collaboration and communication platform providing high security and compliance for the businesses that need it.

    $0

    per month per user

    Podio

    Score8.8 out of 10
    N/APodio is a cloud-based platform for organizing team communication, business processes, and reporting in project management workspaces; also it may be used as a light CRM platform. It enables workflow automation and integrations. It includes a free version and paid packages with additional features.

    $14

    per month per user

    Pricing
    MattermostPodio
    Editions & Modules
    Free Self-Hosted
    $0
    per month per user
    Professional
    $10
    per month per user
    Enterprise
    Contact Us
    per month per user
    Plus
    $14
    per month per user
    Premium
    $24
    per month per user
    Offerings
    Pricing Offerings
    MattermostPodio
    Free Trial
    YesNo
    Free/Freemium Version
    YesYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional Details—A discount is available for annual pricing.
    More Pricing Information
    Community Pulse
    MattermostPodio
    Considered Both Products
    Mattermost
    No answer on this topic
    Progress ShareFile
    No answer on this topic
    Key User Insights
    Would buy again
    94%
    Would buy again
    46 Answers
    89%
    Would buy again
    8 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    44 Answers
    86%
    Delivers good value for the price
    6 Answers
    Happy with the feature set
    98%
    Happy with the feature set
    48 Answers
    89%
    Happy with the feature set
    8 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    21 Answers
    86%
    Lived up to sales and marketing promises
    6 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    34 Answers
    75%
    Implementation went as expected
    6 Answers
    Features
    MattermostPodio
    Project Management
    Comparison of Project Management features of Mattermost and Podio
    Feature
    Mattermost
    8.4
    49 Ratings
    8% above category average
    Podio
    7.7
    28 Ratings
    0% above category average
    Task Management8.637 Ratings8.026 Ratings
    Gantt Charts7.59 Ratings2.09 Ratings
    Scheduling7.69 Ratings6.523 Ratings
    Workflow Automation8.929 Ratings10.026 Ratings
    Mobile Access8.745 Ratings6.523 Ratings
    Search8.824 Ratings00 Ratings
    Visual planning tools8.511 Ratings00 Ratings
    Resource Management00 Ratings9.522 Ratings
    Team Collaboration00 Ratings7.528 Ratings
    Support for Agile Methodology00 Ratings9.016 Ratings
    Support for Waterfall Methodology00 Ratings9.012 Ratings
    Document Management00 Ratings8.524 Ratings
    Email integration00 Ratings6.022 Ratings
    Timesheet Tracking00 Ratings7.014 Ratings
    Change request and Case Management00 Ratings9.019 Ratings
    Budget and Expense Management00 Ratings9.017 Ratings
    Communication
    Comparison of Communication features of Mattermost and Podio
    Feature
    Mattermost
    8.4
    52 Ratings
    5% above category average
    Podio
    -
    Ratings
    Chat8.752 Ratings00 Ratings
    Notifications8.352 Ratings00 Ratings
    Discussions8.749 Ratings00 Ratings
    Surveys9.032 Ratings00 Ratings
    Internal knowledgebase9.335 Ratings00 Ratings
    Integrates with GoToMeeting7.78 Ratings00 Ratings
    Integrates with Gmail and Google Hangouts8.012 Ratings00 Ratings
    Integrates with Outlook7.58 Ratings00 Ratings
    File Sharing & Management
    Comparison of File Sharing & Management features of Mattermost and Podio
    Feature
    Mattermost
    8.9
    28 Ratings
    10% above category average
    Podio
    -
    Ratings
    Versioning7.911 Ratings00 Ratings
    Video files9.322 Ratings00 Ratings
    Audio files9.322 Ratings00 Ratings
    Document collaboration7.918 Ratings00 Ratings
    Access control9.922 Ratings00 Ratings
    Advanced security features9.019 Ratings00 Ratings
    Integrates with Google Drive8.212 Ratings00 Ratings
    Device sync10.016 Ratings00 Ratings
    Professional Services Automation
    Comparison of Professional Services Automation features of Mattermost and Podio
    Feature
    Mattermost
    -
    Ratings
    Podio
    6.3
    14 Ratings
    20% below category average
    Quotes/estimates00 Ratings6.010 Ratings
    Invoicing00 Ratings6.010 Ratings
    Project & financial reporting00 Ratings8.010 Ratings
    Integration with accounting software00 Ratings5.07 Ratings
    Best Alternatives
    MattermostPodio
    Small Businesses
    Flock
    Score9.5 out of 10
    Any.do
    Score8 out of 10
    Medium-sized Companies
    Troop Messenger
    Score9.8 out of 10
    KanbanFlow
    Score7.3 out of 10
    Enterprises
    Cisco Business Edition 7000 (discontinued)
    Score9 out of 10
    Microsoft To Do
    Score7.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    MattermostPodio
    Likelihood to Recommend
    8.6
    (54 ratings)
    2.7
    (42 ratings)
    Likelihood to Renew
    8.9
    (10 ratings)
    9.1
    (17 ratings)
    Usability
    7.1
    (8 ratings)
    8.0
    (3 ratings)
    Availability
    -
    (0 ratings)
    8.0
    (4 ratings)
    Performance
    -
    (0 ratings)
    8.0
    (2 ratings)
    Support Rating
    8.0
    (9 ratings)
    7.2
    (6 ratings)
    Implementation Rating
    8.0
    (1 ratings)
    7.0
    (1 ratings)
    Configurability
    -
    (0 ratings)
    7.0
    (1 ratings)
    Ease of integration
    8.6
    (39 ratings)
    8.0
    (1 ratings)
    Product Scalability
    -
    (0 ratings)
    10.0
    (2 ratings)
    Vendor post-sale
    -
    (0 ratings)
    8.0
    (1 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    7.0
    (1 ratings)
    User Testimonials
    MattermostPodio
    Likelihood to Recommend
    Mattermost
    I used Mattermost on a full remote company and it perfectly suited our collaboration and communication culture. The company dealt with privileged and personal information of a huge data base of users, so it was a significant advantage for our need to comply with industry regulations.
    Incentivized
    Read full review
    Progress ShareFile
    [Citrix Podios's] customer support is very quick and they provide you an option to convert your
    project into small tasks so that you can better assist your team and extract
    maximum work out of them hence I will totally recommend its usage. I could not think that keeping track of tasks could be this much easier and smart. It is a fully customizable tool that manages my tasks efficiently and deal with them effectively.
    Incentivized
    Read full review
    Pros
    Mattermost
    • Easy intergration to our main CRM (Monday.com)
    • I'm not techy myself but I have seen a lot of our previous integrations in Slack transferred over to Mattermost so that's fun
    • The desktop and phone app (android) works well enough. I haven't tried it on the Apple ecosystem yet.
    Incentivized
    Read full review
    Progress ShareFile
    • Very easy for people without coding or technical skills to set up and maintain information in "Apps".
    • Platform is very easy to learn and adopt--it's intuitive.
    • Project management potential is awesome--instead of having to fit your projects into a structure that is industry specific, you can build an app that tracks what you want, in the order you want it.
    • Has a "relationship" field that allows you to relate an individual item or record to a record in another app. It effectively gives some of the functionality of a relational database.
    • Very useful for information sharing when staff members are in different regions or places.
    Incentivized
    Read full review
    Cons
    Mattermost
    • Some of the features in paid plans could be free, however, they have much offered in free plan (self-hosted)
    • The Desktop App we use on windows has some bugs, like when Mattermost is down and comes back up, the app needs restart
    Incentivized
    Read full review
    Progress ShareFile
    • More filter options for calendars.
    • Customizable views for Relation fields.
    • Full featured Podio mobile App for iPad.
    • A customizable profile status – would love to work with Podio in silent mode (logged in while working, but "not available" for requests when in heavy work mode)
    Incentivized
    Read full review
    Likelihood to Renew
    Mattermost
    Mattermost has been an excellent tool for our business, allowing for a very cost-effective means of communicating, collaborating, and sharing project and business documentation and resources. The free community edition allows for simple installation on existing cloud server resources which results in significantly lower recurring costs compared to the competition
    Incentivized
    Read full review
    Progress ShareFile
    Podio customer service is great. The cloud and mobile service is fast (almost instant, continuous syncing). With a solid user base, and backed by Citrix, this is a serious business solution. They're also constantly working on improving and making it more powerful. I anticipate it only getting better
    Read full review
    Usability
    Mattermost
    Since it helps track all the things at one place and the bots can be made which helps to automate many tasks. We use it in our security incident tracking in which there are pre defined tasks like adding people, creating groups, launching bots. All these things make the work easier and oraganized
    Incentivized
    Read full review
    Progress ShareFile
    It takes a while to understand how to wield the power of 'relationship' fields and unlocking the flow of data across Podio apps and workspaces. Once the lightbulb comes on, the options and builds are effortless and limitless. Because of the unrestrained customization, you truly start with a blank slate and must endure a potentially frustrating learning curve to crack to (no)code. But once you get it, all the power is readily at your fingertips.
    Incentivized
    Read full review
    Reliability and Availability
    Mattermost
    No answers on this topic
    Progress ShareFile
    I have not experienced any down time
    Read full review
    Performance
    Mattermost
    No answers on this topic
    Progress ShareFile
    It works all the time and if I have a question, support get back to me ASAP
    Read full review
    Support Rating
    Mattermost
    We have not had to contact support for Mattermost ever. All that we have needed has been available in the documentation or website. One of our DevOps team members set it up in a couple of hours. The whole team was using Mattermost that same day. No support needed.
    Incentivized
    Read full review
    Progress ShareFile
    Podio support was always responsive and very quick to provide answers and assistance during the history of using this product, their support team has always been top notch. There have been several cases where calling podio support a feature was not available and they provided either workaround solutions or added the features straight into their roadmap.
    Incentivized
    Read full review
    Implementation Rating
    Mattermost
    This went as expected. No surprises or major hurdles.
    Incentivized
    Read full review
    Progress ShareFile
    Could of got more help sooner and mapped out structure after the 1st month. Future planning
    Read full review
    Alternatives Considered
    Mattermost
    I feel slack is a bit more difficult to use overall than Mattermost. Mattermost makes the tasks of communicating across departments and team members easier, as well as giving the ability to share information via hyper links, attachments, and other forms of communication among every body here. Also, easier user interface
    Incentivized
    Read full review
    Progress ShareFile
    I have not yet found a permanent solution that meets all of our needs. We continue to use different tools across our different departments, and none of our tools really communicate with one another to our satisfaction. We remain optimistic, however, that a company will emerge that embraces an abstract, highly customizable interface and also provides exceptional customer service with an open-minded development team that does not simply say no to everything by default.
    Read full review
    Scalability
    Mattermost
    No answers on this topic
    Progress ShareFile
    As you business grows, so does Podio. There seems to be no limit to the workspace and apps you can create on the platform
    Read full review
    Return on Investment
    Mattermost
    • Improved Communication Efficiency by consolidating all the variety of messaging apps etc
    • real-time communication and collaboration has improved the orgs ability to address issues and implement changes rapidly.
    • Accelerated decision-making processes, reducing the time required for team approvals and discussions which used to be in back and forth emails.
    Incentivized
    Read full review
    Progress ShareFile
    • Podio is great for task assignment and tracking. The ability to enter and assign tasks from mobile and track their completion saves me several phone calls a day.
    • Podio outdoes email as my go to place to search for information. The ability to forward emails into the system, organize by projects and contacts, and search it all saves considerable time and confusion.
    • Podio has considerable potential to reduce overall admin time spent organizing information (filing, tracking, etc) The ability to keep a single record of a given piece of information without being tied to email vs file structure works very well.
    Read full review
    ScreenShots

    Mattermost Screenshots

    Screenshot of Channels: All team communications in one place.Screenshot of Playbooks: Orchestrates work across tools and teams.Screenshot of Boards: Project planning and milestones.Screenshot of Connections: Unites the entire technology stack through a single point of collaboration.