Maze vs. Solid User Tests

Maze

Solid User Tests

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Maze	Score 8.0 out of 10	N/A	Maze is a rapid user testing platform from Maze.design in Paris, designed to give users actionable user insights, in a matter of hours. The vendor states that with it, users can test remotely, autonomously, and collaboratively.	$75 per month
Solid User Tests	Score 10.0 out of 10	Enterprise companies (1,001+ employees)	Solid is a user testing solution featuring Anna, a virtual avatar, that moderates tests for the user. Solid allows researchers to run tests where testers don't behave unnaturally. They are not told to read scripts or think aloud in unusual sequences. This hurts their testing experience. Instead, Solid gives them space to go at their own pace, and to think aloud only when they become silent. Solid enables users to test prototypes, websites and native apps, or anything as long as a…	$252 one-time fee per study

Pricing

Maze

Solid User Tests

Editions & Modules

Professional: $75
per month 3+ seats
Organization: custom pricing

Single: $249
one-time fee per study
Pro: Starts at 99
per month per user
Enterprise: Price on request
per month per user

Offerings

Pricing Offerings
Maze	Solid User Tests
Free Trial
No	Yes
Free/Freemium Version
Yes	Yes
Premium Consulting/Integration Services
No	Yes

Entry-level Setup Fee

No setup fee

Additional Details

—

Solid offers two different payment plans: - per study: one-time fee - per user: monthly or yearly fee A per-user payment plan is scalable for up to 6 researchers (editors)

More Pricing Information

Community Pulse
	Maze	Solid User Tests

Best Alternatives
	Maze	Solid User Tests
Small Businesses	Smartlook Score 8.6 out of 10	Smartlook Score 8.6 out of 10
Medium-sized Companies	Optimal Score 9.1 out of 10	Optimal Score 9.1 out of 10
Enterprises	Optimal Score 9.1 out of 10	Optimal Score 9.1 out of 10
All Alternatives	View all alternatives	View all alternatives

User Ratings
	Maze	Solid User Tests
Likelihood to Recommend	6.8 (9 ratings)	- (0 ratings)
Usability	8.0 (1 ratings)	- (0 ratings)
Support Rating	10.0 (1 ratings)	- (0 ratings)

User Testimonials
	Maze	Solid User Tests
Likelihood to Recommend	Maze Maze User Testing is great if you're interested in doing user research from the comfort of your own desk. You can easily setup usability tests, surveys, card sorting and tree tests among other things to get a better understanding of how customers use your product. The only limitation at the moment with Maze that I can identify is only being able to do unmoderated tests, so if you'd like to be able to ask follow up questions in the moment, Maze is not the tool for you. Incentivized Milos Danilovic Lead Product Designer Read full review	Solid Technologies AG No answers on this topic
Pros	Maze Reporting is top-tier with filtration, heatmaps, user data, and public URLs for stakeholders Figma integration with user testing software is about as fast as it gets The experience for testers is practically seamless going from our site to a Maze. Loads of completed Mazes. Bryce Thompson Lead Experience Designer Read full review	Solid Technologies AG No answers on this topic
Cons	Maze Sometimes Maze breaks the responsiveness of our product Also the analytics is not very useful for us. We do manual walkthrough of products Few testers that we hire does not read the instructions very well and will abandon the flow Incentivized Rupesh Pamaihgari Staff Product Designer Read full review	Solid Technologies AG No answers on this topic
Usability	Maze Maze is easy to use most of the times. It is easy to integrate with Figma, It is easy to find testers worldwide with required filters. Maze gives recorded videos which are helpful in debugging and understanding the problem with flows. A/B testing is easy to add and test. Overall Maze is very easy to use Incentivized Rupesh Pamaihgari Staff Product Designer Read full review	Solid Technologies AG No answers on this topic
Support Rating	Maze Any issues that presented themselves were dealt with in a quick and efficient manner and fully rectified by the knowledgeable team over at Maze. Incentivized Verified User Anonymous Read full review	Solid Technologies AG No answers on this topic
Alternatives Considered	Maze A Lookback is an alternative option if you think Maze User Testing is quite expensive for you, but look back has a different approach to Maze User Testing. Lookback focuses on qualitative usability testing instead of quantitative UserTesting. And also, Maze User Testing has a free option but Lookback doesn't have it, but Lookback has a cheaper option at $19/month than Maze. Incentivized D Hendrik Mulyana Product Design lead Read full review	Solid Technologies AG No answers on this topic
Return on Investment	Maze Easy to run quant test Easy to test with large number of people on production Easy to run unmoderated competitor studies Incentivized Verified User Anonymous Read full review	Solid Technologies AG No answers on this topic
ScreenShots	Maze Screenshots	Solid User Tests Screenshots