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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Meltwater

    Score7.6 out of 10
    N/AMeltwater Media Intelligence platform is a set of public relations software tools for media monitoring, social media monitoring, and collecting brand insights. The four areas of functionality are Monitor, Analyze, Distribute, and Engage. (Note that this product combines features from the vendor Meltwater's former Buzz, Press, and News products.)N/A

    RightCapital

    Score10 out of 10
    N/AAccording to the vendor, RightCapital's financial planning solution allows financial advisors to: •Differentiate their value for more clients. •Create a simple plan in as little as 10 minutes. •Empower themselves to evolve with planning needs.

    $124.95

    per month

    Pricing
    MeltwaterRightCapital
    Editions & Modules
    No answers on this topic
    Basic
    $124.95
    per month per user
    Premium
    $149.95
    per month per user
    Platinum
    Call RightCapital
    per month
    Offerings
    Pricing Offerings
    MeltwaterRightCapital
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    MeltwaterRightCapital
    Considered Both Products
    Meltwater
    No answer on this topic
    RightCapital
    No answer on this topic
    Key User Insights
    Would buy again
    63%
    Would buy again
    20 Answers
    No answers on this topic
    Delivers good value for the price
    62%
    Delivers good value for the price
    16 Answers
    No answers on this topic
    Happy with the feature set
    69%
    Happy with the feature set
    22 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    63%
    Lived up to sales and marketing promises
    15 Answers
    No answers on this topic
    Implementation went as expected
    81%
    Implementation went as expected
    22 Answers
    No answers on this topic
    Best Alternatives
    MeltwaterRightCapital
    Small Businesses
    Help a Reporter Out (HARO)
    Score5 out of 10
    No answers on this topic
    Medium-sized Companies
    Cision Communications Cloud
    Score8 out of 10
    No answers on this topic
    Enterprises
    Cision Communications Cloud
    Score8 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    MeltwaterRightCapital
    Likelihood to Recommend
    7.2
    (73 ratings)
    9.0
    (1 ratings)
    Likelihood to Renew
    10.0
    (10 ratings)
    -
    (0 ratings)
    Usability
    5.6
    (5 ratings)
    -
    (0 ratings)
    Availability
    10.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    10.0
    (29 ratings)
    -
    (0 ratings)
    In-Person Training
    8.0
    (1 ratings)
    -
    (0 ratings)
    Online Training
    8.0
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    6.1
    (2 ratings)
    -
    (0 ratings)
    Vendor post-sale
    1.0
    (1 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    9.1
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    MeltwaterRightCapital
    Likelihood to Recommend
    Meltwater
    Meltwater is well-suited for agencies that have an engagement team who is looking to service a variety of client needs such as social media reporting, public relations outreach, and community management. If you're looking to have a platform serve just one need, you can still use Meltwater but will get more bang for your buck if you are needing a variety of tools.
    Incentivized
    Read full review
    RightCapital
    I think it is well suited for planners that are just starting out and have an appreciation for cash flow analysis for their clients. I think it is more bang for your buck in that regard. The cash flow analysis can be a helpful addition when discussing client finances because it's easy to say that goals will be reached, but it's better to describe, year by year, how a client's cash flow will look.
    Incentivized
    Read full review
    Pros
    Meltwater
    • Media research - you can search for relevant publications and journalists to add to your media list.
    • Earned media coverage - you can search for coverage of your brand and find news stories that also include data that may be useful (how many people did the story reach for example).
    • Building media lists - if you have no current existing list, you can build and export one in Excel for example.
    Incentivized
    Read full review
    RightCapital
    • User friendly
    • Easy client access
    • Capability to embed code into our website
    • Customizable colors for the reports
    • Weekly meetups to educate us more on how the platform is used
    Incentivized
    Read full review
    Cons
    Meltwater
    • The dashboards are not user-friendly, customizable (color, font size, etc.), or worthy of presenting to a client. All of the insights from a dashboard get pulled from the platform and placed into a more client-friendly presentation.
    • Paywalls for certain publications connected to who-knows-what. DowJones racket limits media monitoring capabilities and results in manual searches for a growing number of publications.
    • TVeyes, the broadcast monitoring arm of the media monitoring capabilities, just needs TLC and to become more client-facing. Currently, the links produced to share clips look sketchy, and they have a relatively short shelf life.
    Incentivized
    Read full review
    RightCapital
    • Customize the colors on the main platform
    • Continue to build tutorial videos as the platform expands
    • Allow us to manually input budget data for budget tracking purposes
    Incentivized
    Read full review
    Likelihood to Renew
    Meltwater
    Meltwater works well for our organization and has allowed us to meet our internal goals. We are always open to new products and services that may be able to provide similar or better features; however, our experience has been that many of Meltwater's competitors are not up to the task.
    Incentivized
    Read full review
    RightCapital
    No answers on this topic
    Usability
    Meltwater
    Once you get some basic training it's pretty easy to use. I would like to see training manuals, or instructional videos to help me explore features I'm not currently using.
    Read full review
    RightCapital
    No answers on this topic
    Support Rating
    Meltwater
    Our account rep at Meltwater went dark for a long time. Then, a couple of weeks ago, our new account manager reached out to set up a meeting. Apparently, they had a big shakeup in the company, and there were some personnel changes. Our new account rep was great in discussing the platform's capabilities that were available to us and even offered to schedule a follow-up meeting with his technical team to introduce our new social media team members to the platform and how it could help them with their jobs.
    Incentivized
    Read full review
    RightCapital
    No answers on this topic
    In-Person Training
    Meltwater
    Again, really in-depth and helpful for a program that is really easy to use.
    Read full review
    RightCapital
    No answers on this topic
    Online Training
    Meltwater
    Walked step by step through program. Very informative on a program that doesn't require much training.
    Read full review
    RightCapital
    No answers on this topic
    Implementation Rating
    Meltwater
    You are only allowed 15 users, so make sure you've identified who will have access to use the tool.
    Read full review
    RightCapital
    No answers on this topic
    Alternatives Considered
    Meltwater
    I was looking for a full-service option. I did some research. What really sold me was the presentation. They offered products that were helpful, and I wasn’t even aware of them. It is more expensive than the other products that are out there, but you get more. The other companies are good, but Meltwater Media Intelligence is more full service.
    Incentivized
    Read full review
    RightCapital
    Again, as I mentioned before, RightCapital seems to be much more user-friendly for people starting out because of how intuitive the platform is. In addition, it beats on cost and flexibility, in my opinion. I think the cost per advisor with eMoney can be around $3600, and RightCapital is half that. Now there may be services that I will need as I grow that will compel me to switch, but I am not there yet and am unwilling to lose the features that RightCapital provides.
    Incentivized
    Read full review
    Return on Investment
    Meltwater
    • As a PR firm, we rely on the media databases that [Meltwater Media Intelligence Platform] supplies to deliver the media exposure that they expect from us.
    • We utilize their tracking of media hits for our overall reporting to our clients.
    • Both of these are advantageous in helping us to not only keep our existing clients happy but also to gain new clients (and, in turn - revenue), as well.
    Incentivized
    Read full review
    RightCapital
    • It has been a huge closing tool for new clients when we can present current and proposed strategies. The illustration is compelling.
    • We use the reports feature to help compose financial plans which is a service offering
    • The Vault is used as a risk management control for legal and regulatory purposes.
    Incentivized
    Read full review
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