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Memfault vs. Splunk IT Service Intelligence (ITSI) vs. IBM Turbonomic

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Memfault

    Score8 out of 10
    N/AMemfault is a cloud-based observability platform for connected device debugging, monitoring, and updating, as well as provides solutions for firmware delivery and diagnostics to consumer electronics businesses. Memfault's infrastructure upgrades can be used to reduce risk, decrease shipping times, and resolve issues proactively. Memfault’s SDK works with existing hardware to monitor and deploy a firmware to low level devices via Bluetooth, Wi-Fi, USB, or proprietary protocol. The company does…N/A

    Splunk IT Service Intelligence (ITSI)

    Score10 out of 10
    N/ASplunk supports IT operations analytics with the Splunk IT Service Intelligence premium offering, a software application available to subscribers to Splunk Cloud or Splunk Enterprise log analytics and SIEM platforms.N/A

    IBM Turbonomic

    Score8.5 out of 10
    Enterprise companies (1,001+ employees)
    IBM Turbonomic, now part of the Concert platform, is a performance and cost optimization platform for public, private, and hybrid clouds used by cloud, infrastructure operations, and architecture to assure application performance while eliminating inefficiencies by dynamically resourcing applications through automated actions. One of the key features of IBM Turbonomic is its ability to continuously adjust…N/A
    Pricing
    MemfaultSplunk IT Service Intelligence (ITSI)IBM Turbonomic
    Editions & Modules
    No answers on this topic
    No answers on this topic
    IBM® Turbonomic On-Prem
    Varies - Request a Quote
    per month IBM Turbonomic On-prem optimizes data center resources in real time, ensuring app performance at the lowest cost by aligning infrastructure supply with dynamic application demand.
    IBM® Turbonomic Cloud Standard
    Varies - Request a Quote
    per month For customers with more than USD 1.6 million in annual cloud spend or 50 Managed Virtual Servers (MVS) or greater
    IBM® Turbonomic Hybrid Standard
    Varies - Request a Quote
    per month Advanced hybrid cloud optimization capabilities for customers with 200 managed virtual servers (MVS) or more
    Offerings
    Pricing Offerings
    MemfaultSplunk IT Service Intelligence (ITSI)IBM Turbonomic
    Free Trial
    NoNoYes
    Free/Freemium Version
    NoNoNo
    Premium Consulting/Integration Services
    NoYesYes
    Entry-level Setup FeeNo setup feeNo setup feeOptional
    Additional DetailsVolume discounting available.
    More Pricing Information
    Community Pulse
    MemfaultSplunk IT Service Intelligence (ITSI)IBM Turbonomic
    Considered Multiple Products
    Memfault
    No answer on this topic
    Cisco
    No answer on this topic
    IBM
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    100%
    Would buy again
    24 Answers
    95%
    Would buy again
    53 Answers
    Delivers good value for the price
    No answers on this topic
    100%
    Delivers good value for the price
    19 Answers
    96%
    Delivers good value for the price
    53 Answers
    Happy with the feature set
    No answers on this topic
    100%
    Happy with the feature set
    24 Answers
    96%
    Happy with the feature set
    54 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    83%
    Lived up to sales and marketing promises
    15 Answers
    98%
    Lived up to sales and marketing promises
    42 Answers
    Implementation went as expected
    No answers on this topic
    100%
    Implementation went as expected
    20 Answers
    89%
    Implementation went as expected
    42 Answers
    Features
    MemfaultSplunk IT Service Intelligence (ITSI)IBM Turbonomic
    Cloud Management
    Comparison of Cloud Management features of Memfault and Splunk IT Service Intelligence (ITSI) and IBM Turbonomic
    Feature
    Memfault
    -
    Ratings
    Splunk IT Service Intelligence (ITSI)
    -
    Ratings
    IBM Turbonomic
    8.1
    24 Ratings
    8% below category average
    Cloud Management Security00 Ratings00 Ratings7.818 Ratings
    Automation and Orchestration00 Ratings00 Ratings8.725 Ratings
    Cost Management00 Ratings00 Ratings7.926 Ratings
    Cloud Management Performance Monitoring00 Ratings00 Ratings8.426 Ratings
    Governance and Compliance00 Ratings00 Ratings7.624 Ratings
    Resource Management00 Ratings00 Ratings9.325 Ratings
    Systems Integration00 Ratings00 Ratings6.725 Ratings
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    Logz.io
    Score8.3 out of 10
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    Cisco Intersight
    Score8.9 out of 10
    Enterprises
    NetBrain Technologies
    Score8.8 out of 10
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    User Ratings
    MemfaultSplunk IT Service Intelligence (ITSI)IBM Turbonomic
    Likelihood to Recommend
    10.0
    (1 ratings)
    10.0
    (28 ratings)
    8.6
    (156 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    8.2
    (2 ratings)
    9.0
    (24 ratings)
    Usability
    -
    (0 ratings)
    10.0
    (1 ratings)
    7.7
    (21 ratings)
    Availability
    -
    (0 ratings)
    -
    (0 ratings)
    10.0
    (3 ratings)
    Performance
    -
    (0 ratings)
    -
    (0 ratings)
    8.0
    (6 ratings)
    Support Rating
    -
    (0 ratings)
    8.9
    (2 ratings)
    8.0
    (25 ratings)
    In-Person Training
    -
    (0 ratings)
    -
    (0 ratings)
    8.2
    (3 ratings)
    Online Training
    -
    (0 ratings)
    -
    (0 ratings)
    10.0
    (3 ratings)
    Implementation Rating
    -
    (0 ratings)
    -
    (0 ratings)
    9.7
    (18 ratings)
    Configurability
    -
    (0 ratings)
    -
    (0 ratings)
    10.0
    (3 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    -
    (0 ratings)
    9.1
    (2 ratings)
    Ease of integration
    -
    (0 ratings)
    -
    (0 ratings)
    7.3
    (5 ratings)
    Product Scalability
    -
    (0 ratings)
    -
    (0 ratings)
    7.3
    (4 ratings)
    Professional Services
    -
    (0 ratings)
    -
    (0 ratings)
    10.0
    (1 ratings)
    Vendor post-sale
    -
    (0 ratings)
    -
    (0 ratings)
    10.0
    (3 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    -
    (0 ratings)
    10.0
    (3 ratings)
    User Testimonials
    MemfaultSplunk IT Service Intelligence (ITSI)IBM Turbonomic
    Likelihood to Recommend
    Memfault
    If you're running a fleet of embedded devices that has a tight RAM, CPU, & power footprint, Memfault is a must-have. From managing firmware deployments to monitoring every facet of the device lifecycle and performance, this is a solution that is built with a founding team that are the absolute best in the industry. They know your chipset and OS extraordinarily well and in some cases have been able to work directly with the chip vendors to provide support for their SDKs. With Memfault's help, our chip vendor diagnosed an issue in their BLE SDK and dramatically decreased the number of crash events on our devices.
    Incentivized
    Read full review
    Cisco
    Splunk ITSI is a great tool (and toolbox) for combining together numerous and varied monitoring regimes to bring more holistic analysis and reduce alert fatigue. By leveraging the Splunk ITSI service and KPI modeling regime, ecosystem telemetry can be turned into a more reliable, clearer, high-level perspective on the current state of your components and services.
    Read full review
    IBM
    Datacenter Consolidation and Hardware Optimization: This scenario is relevant to you as a hardware manager. It applies when you have physical servers (like Power or System z) and want to maximize virtual machine density. Why it works: IBM Turbonomic analyzes the peak usage times of each VM. If VM "A" is active during the day and VM "B" at night, it places them on the same physical host. Ideal scenario: Data migration projects or when you're told, "[...], there's no budget for more servers this year, make everything fit on what we have." Consolidación de Datacenters y Optimización de Hardware,Este escenario te toca de cerca como encargado de Hardware. Cuando tienes servidores físicos (como los Power o System z) y quieres maximizar la densidad de máquinas virtuales.Por qué funciona: IBM Turbonomic analiza las horas pico de cada VM. Si la VM "A" es activa de día y la VM "B" de noche, las coloca en el mismo host físico.Escenario ideal: Proyectos de migración de datos o cuando te dicen: "[...], no hay presupuesto para más servidores este año, haz que quepa todo en lo que tenemos". This review was originally written in Spanish and has been translated into English using a third-party translation tool. While we strive for accuracy, some nuances or meanings may not be perfectly captured.
    Incentivized
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    Pros
    Memfault
    No answers on this topic
    Cisco
    • Monitor hundreds of IT services by continuously tracking thousands of KPIs in a scalable way.
    • Quickly identify problem areas by a combination of default visualizations and ability to create custom dashboards.
    • Extremely configurable to effectively monitor nearly any KPI imaginable from Splunk.
    Incentivized
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    IBM
    • Presentation is nice. Its easy to understand what your looking at and the data that is being presented to you.
    • Properly identify resource utilization and recommendations for action on how VMs can be improved and resources can be better utilized.
    • It was also able to tell us the same information and analysis for cloud resources. I was not expecting that.
    Incentivized
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    Cons
    Memfault
    No answers on this topic
    Cisco
    • ITSI really needs a robust splunk log ingestion infrastructure at its core
    • ITSI requires a great engineering team to build out the automated discovery and topology
    • Unless you use an API to build the topology, the view can quickly become static
    Incentivized
    Read full review
    IBM
    • It would be nice if the UI included a break-down of features that are both licensed as well as un-licensed. That way, you could not only see what you have, but what you don't.
    • The right-sizing recommendations are great, but very little info is given about why the recommendation is being made. More info would not only increase understanding, but would also help drive decision-making.
    Incentivized
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    Likelihood to Renew
    Memfault
    No answers on this topic
    Cisco
    We have replaced our monitoring platform with Splunk & ITSI, and with the success, it's seen at our organization thus far we would be hard-pressed to pivot to another tool. Frankly, our business partners and application teams love Splunk & ITSI.
    Read full review
    IBM
    We are certainly happy with Turbonomic as a whole and have invested quite a bit of time and effort into learning the ins and outs of the product. We have our reporting setup the way we want it and have gained definite value from these features. I will say though that many products nowadays are offering more native monitoring, reporting, and alerting features which may eventually steer us away from this product
    Incentivized
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    Usability
    Memfault
    No answers on this topic
    Cisco
    Splunk IT Service Intelligence (ITSI) is a platform with extended functionality and provides various functionalities which can be utilized to improve the efficiency and accuracy in analyzing the data and detecting the attacks.
    Read full review
    IBM
    Excellent approach to larger VM organizational management. They have an very clean integrated dashboard that allows us to see everything in our environment and what that is doing in real-time. It works on multiple hyper-visors really well and integrates capacity planning on my local site as well as my cloud locations.
    Incentivized
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    Reliability and Availability
    Memfault
    No answers on this topic
    Cisco
    No answers on this topic
    IBM
    VMTurbo has not caused any outages by not doing what we expect it to do.
    Incentivized
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    Performance
    Memfault
    No answers on this topic
    Cisco
    No answers on this topic
    IBM
    It allocates resources among applications by showing more on the cost breakdown by cloud service, with metrics on cloud provider information like Azure Management, Identity, Networking, Storage with costs per day, and total services costs. This then could facilitate and show the corresponding actions thereafter upon scaling.
    Incentivized
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    Support Rating
    Memfault
    No answers on this topic
    Cisco
    During POC, pre-planning, and implementation, we have had interactions with numerous folks at Splunk. Everyone from sales & engineering to markets analysts to specific IT component SMEs, and a small professional services engagement to get started. They have all been exceptionally helpful and go above and beyond the call of duty. They actively reach out to ensure success is being realized and find ways to help proactively, instead of having to simply open support cases with the vendor.
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    IBM
    When I contact support I get a quick response and they are able to solve my problem quickly. I also get a sense that they want to make sure that we are getting value from the product and walk me through whatever steps are needed to accomplish my goals.
    Incentivized
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    In-Person Training
    Memfault
    No answers on this topic
    Cisco
    No answers on this topic
    IBM
    Alex (from VMTurbo) has worked with the product for years and helped develop the product. He was very knowledgeable and was able to provide our support team with details knowledge on how to get our deployment configured correctly as well as help with another VMTurbo POC within another customers environment.
    Incentivized
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    Online Training
    Memfault
    No answers on this topic
    Cisco
    No answers on this topic
    IBM
    After buying VMTurbo Operations Manager, I was invited to an online user training event. I felt this training was effective and dug just deep enough to be informative yet still keep my attention. Additionally, the webinar was free.
    Incentivized
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    Implementation Rating
    Memfault
    No answers on this topic
    Cisco
    No answers on this topic
    IBM
    The implementation was very simple. Just upload an OVA file and power on the VM. Once it comes up enter some networking information and you can then access the web interface. From there, just begin configuring the system for your environment by adding you license and the various virtual environments and storage through the inventory tab
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    Alternatives Considered
    Memfault
    No answers on this topic
    Cisco
    Splunk has raised itself as a platform not just as a tool unlike other products in the market. If I talk about Moogsoft it also has similar capabilities but Splunk ITSI has more visibility and its GUI is making a different impact on the users. ServiceNow and Splunk are equally capable products however Splunk seems to have more tech-savvy people tools than ServiceNow.
    Incentivized
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    IBM
    As the organization had experience of years in using IBM products, we had the confidence that they will provide us with great support. And we needed a reliable solution as a financial institute to ensure continuous operations. Even though the price was very high, we made the correct decision to go ahead with IBM Turbonomic as the feedback from existing users in the region was very positive. We needed a solution which was capable of handling our automation requirements. All these were green in IBM Turbonomic.
    Incentivized
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    Scalability
    Memfault
    No answers on this topic
    Cisco
    No answers on this topic
    IBM
    It’s very scalable.
    Incentivized
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    Professional Services
    Memfault
    No answers on this topic
    Cisco
    No answers on this topic
    IBM
    Professional services were always there to guide us in our transformation to the cloud. They understood our business model and then were able to provide guidance on what we needed from the tool.
    Incentivized
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    Return on Investment
    Memfault
    No answers on this topic
    Cisco
    • Splunk ITSI has reduced the number of alerts exposed to our Network Operations Center by 100x while increasing the context around outages.
    • Splunk ITSI has increased the accuracy of our incident detection by leveraging the Event Analytics system to weigh the behavior of the many characteristics of each component together instead of independently.
    • Splunk ITSI has reduced our incident MTTR (mean time to restore) by detecting issues faster, presenting them more clearly, and surfacing the salient details about the underlying issue.
    Read full review
    IBM
    • Application performance has been a big one. With Turbonomic keeping everything running at top performance, it can make changes when extra resources are need, quicker than somebody being notified and then making the necessary changes.
    • Turbonomic has been a great cost savings for us on multiple occasions. We use it every time we are improving servers.
    • With the planning feature we get the best performance form new hardware purchases
    Incentivized
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    ScreenShots

    IBM Turbonomic Screenshots

    Screenshot of IBM Turbonomic Action Center, where it shows the list of optimization actions across the global environment—on-prem and cloud—that should be taken to minimize cost while assuring performance.Screenshot of IBM Turbonomic Application, a view that shows the global environment across private and public infrastructure from the context of individual application components. Users can optimize one application at a time by viewing each app's pending actions. The Supply Chain at left shows all of the entities across applications and their interdependencies.Screenshot of The IBM Turbonomic Cloud Executive Dashboard, an out of the box dashboard that allow users to rapidly communicate value to executives. This view shows the cloud cost savings opportunities realized and not yet realized over any time period.Screenshot of The IBM Turbonomic On-prem Executive Dashboard, an out of the box dashboard that allow users to rapidly communicate value to executives. This view shows the savings opportunities realized and not yet realized over any time period.Screenshot of an IBM Turbonomic Cloud view, where the public cloud environment(s) and all of the pending actions required to bring them into an efficient, performant state. The Supply Chain at left shows all of the entities in the public cloud(s) and their interdependencies.Screenshot of The IBM Turbonomic On-Prem view that shows the user's private data center environment(s) and all of the pending actions required to bring them into an efficient, performant state. The Supply Chain at left shows all of the entities in data center(s) and the interdependencies between them.