TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Meta Business Suite

    Score7.4 out of 10
    N/AFormerly known as Facebook Business Suite or Facebook for Business, a solution for small businesses used to manage all business activity on Facebook, Messenger and Instagram from one place. It is presented as a one-stop shop where business owners can manage all marketing and advertising activities on Facebook and Instagram. It centralizes tools that help the user to connect with customers on all apps and get better business results.N/A

    Wix

    Score8.1 out of 10
    N/AWix is a website builder used to grown an online presence. The platform allows users to build their website from scratch, choose from designer-made templates, or use an AI website builder to add sections, images, and text.

    $17

    per month

    Pricing
    Meta Business SuiteWix
    Editions & Modules
    No answers on this topic
    Free
    $0
    Light
    $17
    per month
    Core
    $29
    per month
    Business
    $39
    per month
    Business Elite
    $159
    per month
    Offerings
    Pricing Offerings
    Meta Business SuiteWix
    Free Trial
    NoNo
    Free/Freemium Version
    YesYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Meta Business SuiteWix
    Considered Both Products
    Meta Platforms Inc
    No answer on this topic
    Wix
    Chose Wix
    Wix is definitely more user-friendly for beginners and way more affordable than the competition. Even our less computer savvy employees are able to edit the website without too much trouble. We actually use a couple of different website platforms for different sectors of our …
    Incentivized
    Chose Wix
    Squarespace felt more advanced when I first began my comparison research. It seemed like it could potentially make the best looking websites but required a little more base knowledge or a higher learning curve for someone new to web design. Weebly seemed like a very worthy …
    Incentivized
    Key User Insights
    Would buy again
    65%
    Would buy again
    15 Answers
    87%
    Would buy again
    27 Answers
    Delivers good value for the price
    85%
    Delivers good value for the price
    17 Answers
    93%
    Delivers good value for the price
    28 Answers
    Happy with the feature set
    70%
    Happy with the feature set
    16 Answers
    84%
    Happy with the feature set
    26 Answers
    Lived up to sales and marketing promises
    70%
    Lived up to sales and marketing promises
    14 Answers
    89%
    Lived up to sales and marketing promises
    24 Answers
    Implementation went as expected
    85%
    Implementation went as expected
    17 Answers
    93%
    Implementation went as expected
    28 Answers
    Features
    Meta Business SuiteWix
    Listening/monitoring
    Comparison of Listening/monitoring features of Meta Business Suite and Wix
    Feature
    Meta Business Suite
    6.6
    13 Ratings
    15% below category average
    Wix
    -
    Ratings
    Boolean keyword searches7.08 Ratings00 Ratings
    Filtering out noise/spam6.510 Ratings00 Ratings
    Sentiment analysis6.810 Ratings00 Ratings
    Broad channel coverage6.312 Ratings00 Ratings
    Publishing
    Comparison of Publishing features of Meta Business Suite and Wix
    Feature
    Meta Business Suite
    7.3
    15 Ratings
    11% below category average
    Wix
    -
    Ratings
    Content planning and scheduling8.015 Ratings00 Ratings
    Audience targeting8.015 Ratings00 Ratings
    Content optimization7.212 Ratings00 Ratings
    Workflow management6.310 Ratings00 Ratings
    Engagement
    Comparison of Engagement features of Meta Business Suite and Wix
    Feature
    Meta Business Suite
    7.1
    12 Ratings
    14% below category average
    Wix
    -
    Ratings
    Automated routing and prioritization7.28 Ratings00 Ratings
    Customer interaction histories7.011 Ratings00 Ratings
    Bulk actions7.110 Ratings00 Ratings
    Marketing
    Comparison of Marketing features of Meta Business Suite and Wix
    Feature
    Meta Business Suite
    7.4
    15 Ratings
    4% below category average
    Wix
    -
    Ratings
    Lead generation7.614 Ratings00 Ratings
    Content marketing7.013 Ratings00 Ratings
    Paid media management7.714 Ratings00 Ratings
    Campaigns and promotions7.212 Ratings00 Ratings
    Channel coverage/integration
    Comparison of Channel coverage/integration features of Meta Business Suite and Wix
    Feature
    Meta Business Suite
    8.5
    13 Ratings
    2% above category average
    Wix
    -
    Ratings
    Twitter8.73 Ratings00 Ratings
    Facebook8.812 Ratings00 Ratings
    LinkedIn8.54 Ratings00 Ratings
    Google+8.54 Ratings00 Ratings
    Instagram8.413 Ratings00 Ratings
    Pinterest9.04 Ratings00 Ratings
    YouTube7.54 Ratings00 Ratings
    Reporting/analytics
    Comparison of Reporting/analytics features of Meta Business Suite and Wix
    Feature
    Meta Business Suite
    8.1
    15 Ratings
    5% above category average
    Wix
    -
    Ratings
    Campaign success analytics8.315 Ratings00 Ratings
    Real-time tracking8.015 Ratings00 Ratings
    Competitor analysis7.99 Ratings00 Ratings
    Account management
    Comparison of Account management features of Meta Business Suite and Wix
    Feature
    Meta Business Suite
    8.1
    13 Ratings
    2% above category average
    Wix
    -
    Ratings
    Role-based user permissions & privileges8.113 Ratings00 Ratings
    Mobile access8.012 Ratings00 Ratings
    Best Alternatives
    Meta Business SuiteWix
    Small Businesses
    Sendible
    Score7.2 out of 10
    WebWave
    Score9.5 out of 10
    Medium-sized Companies
    Emplifi
    Score8.9 out of 10
    10Web
    Score7.7 out of 10
    Enterprises
    Salesforce Marketing Cloud Social Studio (discontinued)
    Score8.1 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Meta Business SuiteWix
    Likelihood to Recommend
    7.3
    (108 ratings)
    7.5
    (101 ratings)
    Likelihood to Renew
    10.0
    (7 ratings)
    7.0
    (4 ratings)
    Usability
    6.7
    (17 ratings)
    7.7
    (10 ratings)
    Availability
    -
    (0 ratings)
    10.0
    (2 ratings)
    Performance
    3.0
    (1 ratings)
    10.0
    (2 ratings)
    Support Rating
    10.0
    (4 ratings)
    6.0
    (1 ratings)
    Implementation Rating
    10.0
    (4 ratings)
    8.0
    (1 ratings)
    Configurability
    -
    (0 ratings)
    10.0
    (1 ratings)
    Ease of integration
    -
    (0 ratings)
    9.0
    (1 ratings)
    Product Scalability
    -
    (0 ratings)
    8.0
    (2 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    10.0
    (1 ratings)
    User Testimonials
    Meta Business SuiteWix
    Likelihood to Recommend
    Meta Platforms Inc
    Meta Business Suite has been highly effective in exposing our brand and our clients' brands to a large audience. It is also one of the most cost-effective ad platforms for B2B marketing campaigns. The issue is filtering out low-quality leads from a B2B lead generation process, as you often receive as many poor-quality leads as high-quality ones.
    Incentivized
    Read full review
    Wix
    I would recommend Wix if you're more website-savvy; it is more customizable than Squarespace. However, Squarespace's modules look more polished than Wix's, which you drag and drop onto the site. With Wix, you need to do a lot more work, and it allows for more customizations, but I am a lot quicker on Squarespace.
    Incentivized
    Read full review
    Pros
    Meta Platforms Inc
    • Segmentation is HUGE. You can segment by almost anything you want, be it demographic, sociological, behavioral... you name it. You can also create targets based on your visitors and their actions. Even custom lists.
    • They are very good at optimizing your campaigns automatically. This is so important because it will improve your ROI in several multiples otherwise
    • Managing ads in general works fine, and the data, even though is not exactly as accurate as Analytics, it's pretty decent.
    • Gives you placements and different ad types so you can get the most out of it.
    • Pixel and catalog integration are very powerful. You can almost instantly start tracking and catalog fetches your site daily for updates.
    Incentivized
    Read full review
    Wix
    • Easy to create and duplicate website, and web pages for similar products, services and campaigns, so you do not have to start from scratch
    • Find features such as video, image and button, and templates to customise your website's feel and look. For example, recently, I was able to add a countdown timer for the sale of tickets to our online conference.
    • Creating website Anchors - making it easy for you to take a visitor to a particular part of a page so that they do not need to scroll through the entire webpage making it more user-friendly.
    • The SEO part of Wix makes it easy for you to set up meta data, create fully functional social media shares that are on brand and looks professional in the Google search engine..
    Incentivized
    Read full review
    Cons
    Meta Platforms Inc
    • The planner enables timings of others' posts to be seen easily, but an easier view of that content (eg by hovering over it) would be preferable
    • Insights gives detailed information on the performance of posts, but could be more intuitive - and it would be helpful if it flagged particularly good performers or practices.
    • Sometimes using @ tags is a little slow - and it's not always easy to tell which ones you want without opening another window and testing them yourself.
    Incentivized
    Read full review
    Wix
    • In my opinion, with the removal of the ADI web-building tool in favor of editor, user-friendliness has suffered tremendously.
    • In my opinion, the removal of the ADI web-building tool in favor of editor makes that a big portion of a website has to be redesigned, as items are now linked to each other in a different way than before.
    • In my opinion, the removal of the ADI web-building tool in favor of editor makes Wix only usable for professional website builders and no longer for the general public.
    Read full review
    Likelihood to Renew
    Meta Platforms Inc
    We have to continue using this tool in order to be effective on this marketing platform. Though there are several changes I wish we could see, the fact is that we will still need to use this product to provide customers with the information they need.
    Incentivized
    Read full review
    Wix
    We will definitely renew Wix. The ability to completely control our website has been invaluable to us. We will maintain this service as long as we are an incorporated organization, we've tried several other software options and this has been the best solution by far for all of our needs.
    Incentivized
    Read full review
    Usability
    Meta Platforms Inc
    Meta Business Suite is a solid, centralized tool that covers the core needs of social media planning and publishing. However, some limitations — like inconsistent Reels functionality, clunky previews, and lack of creative asset organization — hold it back from being a seamless, end-to-end solution. There's a lot of potential with continued improvements.
    Incentivized
    Read full review
    Wix
    Great customization, but a pain to backtrack. They recently added the ability to set fonts etc as headings, title, body etc, but if you did not begin your build with these presets you are screwed if you ever try to change font/ colors/layout etc.
    Incentivized
    Read full review
    Reliability and Availability
    Meta Platforms Inc
    I've only dealt with the API having issues a couple times, but as you can imagine an outage is not something an advertiser would find acceptable, especially during any ecommerce-heavy time of year. The overall platform could use some help with availability when it comes to authentication, as it struggles with consistency in authentication.
    Incentivized
    Read full review
    Wix
    I never had an outage issue per say. I would say it was very reliable of a website building platform and as a marketing source there was never any issues connecting it to the server. I don’t recall there being any editing tools or hosting issues. Nothing went down when using it.
    Incentivized
    Read full review
    Performance
    Meta Platforms Inc
    There are a lot of shortcomings when it comes to performance. There are pages that I do not expect to have much information to load on the page, yet it takes an incredibly long time (10+ secondes). I have not had experience with the integration slowing other platforms down too much.
    Incentivized
    Read full review
    Wix
    Not complex at all. It teaches you how to use their platform in a dynamic way. Each tutorial offers an explanation that can be reviewed later on. The connection speed of a web page has been smooth so far, with no major problems regarding this subject. Overall, Wix can manage 10+ pages with great connection speed.
    Incentivized
    Read full review
    Support Rating
    Meta Platforms Inc
    I've found the Facebook for Business support to be hit or miss. For billing questions they're timely and helpful. For complex questions about specific services I've often received a longer wait and a less helpful experience. I'm often redirected to their docs, which are often not particularly helpful.
    Read full review
    Wix
    As stated before I didn’t use the support as I did not have the feature and did not often enough need the help. I was able to figure it out mostly on my own by exploring the site. I’ve found exploring and playing on it told me how to do most things.
    Incentivized
    Read full review
    Implementation Rating
    Meta Platforms Inc
    Take all of the training offered through Facebook first before attempting to create a page on the platform. Learn all of the capabilities available to you. Learn about the different types of audiences who might be interested in seeing your page. Create short video clips as though they are viewed at a much higher rate than anything else. Offer free giveaways or raffles to further build to your list of prospects and drive traffic to your website
    Incentivized
    Read full review
    Wix
    Like I said I was a beginner so it was fun to navigate and teach myself how to implement the features when building and maintaining my site. It was a fairly easy place to host my domain, and creat something simple.
    Incentivized
    Read full review
    Alternatives Considered
    Meta Platforms Inc
    Compared to the other tools listed above, Meta Business Suite has good navigation, great interest audience-building tools, okay ad analytics, a great messaging system, and below-average customer support. We chose Meta Business Suite for its massive user base and for its industry-leading targeting functionality (which is a result of that massive user base!).
    Incentivized
    Read full review
    Wix
    Wix is a great starting platform for anyone looking to create a website. It definitely holds its own against any other all in one website creation platform. The one thing I would say is if your main focus is solely on eCommerce you may be better off using something like Squarespace which is specifically designed for that market.
    Incentivized
    Read full review
    Scalability
    Meta Platforms Inc
    This product is definitely able to run at scale, but it would be wise to have enough eyeballs to oversee it and the tools for keeping the campaigns, adsets, and ads organized could use some improvement. I can also see the UI interfering with usability at greater amounts of scale.
    Incentivized
    Read full review
    Wix
    I give this rating to Wix because it's a great content creator. It has a great platform and also offers great customer service. If you encounter any technical issues, with Wix you will find a solution. For premium members or domain holders, this is the same as for Trial members or non-domain holders.
    Incentivized
    Read full review
    Return on Investment
    Meta Platforms Inc
    • Overall positive ROI has been achieved using this platform. You must have a clear understanding of where your CPL maximums are to remain profitable and either optimize to success or pull the plug on campaigns that are bleeding spend.
    • This is a great platform to build new audiences or grow existing ones.
    • Building audience segments via pixel tracking is a huge win for this platform.
    Incentivized
    Read full review
    Wix
    • Wix has helped the companies I've worked with to promote their products and events. Without Wix, it would be extremely difficult to create landing pages for email campaigns or advertisements so, Wix has enabled us to save a lot of marketing and design labor.
    • As a marketer for a non-profit (and previously for a startup), Wix has helped the companies I've served to build marketing campaigns despite having little to no marketing budget. Because many of its features are free or affordable, small businesses and non-profits receive a huge ROI since there isn't much investment required.
    Incentivized
    Read full review
    ScreenShots