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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    MethodCRM

    Score9.1 out of 10
    N/AMethod:crm is a QuickBooks-integrated, cloud-based CRM platform.

    $35

    per month per user

    Microsoft Dynamics SL

    Score5.1 out of 10
    N/AMicrosoft Dynamics SL is one of the ERP products in the Dynamics family. This product was acquired from Solomon 2000. The product is typically used by SMBs, particularly in project-based businesses (e.g. construction). It has strong accounting and project management capabilities.N/A
    Pricing
    MethodCRMMicrosoft Dynamics SL
    Editions & Modules
    CRM Quick Start
    $35
    per month per user
    CRM Pro
    $59
    per month per user
    CRM Enterprise
    $97
    per month per user
    CRM Multi-Entity
    Custom Quote
    No answers on this topic
    Offerings
    Pricing Offerings
    MethodCRMMicrosoft Dynamics SL
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsDiscount available for annual billing.—
    More Pricing Information
    Community Pulse
    MethodCRMMicrosoft Dynamics SL
    Considered Both Products
    Method Integration Inc.
    No answer on this topic
    Microsoft
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    19 Answers
    No answers on this topic
    Delivers good value for the price
    100%
    Delivers good value for the price
    17 Answers
    No answers on this topic
    Happy with the feature set
    100%
    Happy with the feature set
    19 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    15 Answers
    No answers on this topic
    Implementation went as expected
    100%
    Implementation went as expected
    16 Answers
    No answers on this topic
    Features
    MethodCRMMicrosoft Dynamics SL
    Sales Force Automation
    Comparison of Sales Force Automation features of MethodCRM and Microsoft Dynamics SL
    Feature
    MethodCRM
    8.0
    22 Ratings
    2% above category average
    Microsoft Dynamics SL
    -
    Ratings
    Customer data management / contact management8.322 Ratings00 Ratings
    Workflow management8.320 Ratings00 Ratings
    Territory management1.81 Ratings00 Ratings
    Opportunity management8.320 Ratings00 Ratings
    Integration with email client (e.g., Outlook or Gmail)8.920 Ratings00 Ratings
    Contract management8.711 Ratings00 Ratings
    Quote & order management9.118 Ratings00 Ratings
    Interaction tracking9.019 Ratings00 Ratings
    Channel / partner relationship management10.012 Ratings00 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of MethodCRM and Microsoft Dynamics SL
    Feature
    MethodCRM
    10.0
    2 Ratings
    26% above category average
    Microsoft Dynamics SL
    -
    Ratings
    Case management10.01 Ratings00 Ratings
    Call center management9.92 Ratings00 Ratings
    Help desk management10.01 Ratings00 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of MethodCRM and Microsoft Dynamics SL
    Feature
    MethodCRM
    8.9
    19 Ratings
    14% above category average
    Microsoft Dynamics SL
    -
    Ratings
    Lead management8.817 Ratings00 Ratings
    Email marketing9.014 Ratings00 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of MethodCRM and Microsoft Dynamics SL
    Feature
    MethodCRM
    7.5
    20 Ratings
    3% below category average
    Microsoft Dynamics SL
    -
    Ratings
    Task management9.118 Ratings00 Ratings
    Billing and invoicing management10.015 Ratings00 Ratings
    Reporting3.417 Ratings00 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of MethodCRM and Microsoft Dynamics SL
    Feature
    MethodCRM
    7.7
    18 Ratings
    1% above category average
    Microsoft Dynamics SL
    -
    Ratings
    Forecasting8.09 Ratings00 Ratings
    Pipeline visualization9.017 Ratings00 Ratings
    Customizable reports6.017 Ratings00 Ratings
    Customization
    Comparison of Customization features of MethodCRM and Microsoft Dynamics SL
    Feature
    MethodCRM
    7.5
    19 Ratings
    2% below category average
    Microsoft Dynamics SL
    6.0
    6 Ratings
    23% below category average
    Custom fields6.419 Ratings00 Ratings
    Custom objects6.418 Ratings00 Ratings
    Scripting environment9.212 Ratings00 Ratings
    API for custom integration8.014 Ratings6.06 Ratings
    Plug-ins00 Ratings6.04 Ratings
    Security
    Comparison of Security features of MethodCRM and Microsoft Dynamics SL
    Feature
    MethodCRM
    8.2
    19 Ratings
    2% below category average
    Microsoft Dynamics SL
    8.7
    10 Ratings
    3% above category average
    Single sign-on capability8.117 Ratings7.49 Ratings
    Role-based user permissions8.319 Ratings10.09 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of MethodCRM and Microsoft Dynamics SL
    Feature
    MethodCRM
    10.0
    2 Ratings
    28% above category average
    Microsoft Dynamics SL
    -
    Ratings
    Marketing automation10.02 Ratings00 Ratings
    Compensation management10.02 Ratings00 Ratings
    Platform
    Comparison of Platform features of MethodCRM and Microsoft Dynamics SL
    Feature
    MethodCRM
    7.4
    15 Ratings
    3% below category average
    Microsoft Dynamics SL
    -
    Ratings
    Mobile access7.415 Ratings00 Ratings
    Payroll Management
    Comparison of Payroll Management features of MethodCRM and Microsoft Dynamics SL
    Feature
    MethodCRM
    -
    Ratings
    Microsoft Dynamics SL
    8.5
    2 Ratings
    12% above category average
    Pay calculation00 Ratings9.62 Ratings
    Direct deposit files00 Ratings9.01 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of MethodCRM and Microsoft Dynamics SL
    Feature
    MethodCRM
    -
    Ratings
    Microsoft Dynamics SL
    8.0
    10 Ratings
    6% above category average
    Dashboards00 Ratings8.06 Ratings
    Standard reports00 Ratings8.010 Ratings
    Custom reports00 Ratings8.010 Ratings
    General Ledger and Configurable Accounting
    Comparison of General Ledger and Configurable Accounting features of MethodCRM and Microsoft Dynamics SL
    Feature
    MethodCRM
    -
    Ratings
    Microsoft Dynamics SL
    7.1
    11 Ratings
    8% below category average
    Accounts payable00 Ratings6.011 Ratings
    Accounts receivable00 Ratings6.08 Ratings
    Global Financial Support00 Ratings6.02 Ratings
    Primary and Secondary Ledgers00 Ratings6.63 Ratings
    Journals and Reconciliations00 Ratings3.04 Ratings
    Configurable Accounting00 Ratings8.03 Ratings
    Standardized Processes00 Ratings6.03 Ratings
    Inventory Management
    Comparison of Inventory Management features of MethodCRM and Microsoft Dynamics SL
    Feature
    MethodCRM
    -
    Ratings
    Microsoft Dynamics SL
    5.7
    6 Ratings
    33% below category average
    Inventory tracking00 Ratings5.06 Ratings
    Location management00 Ratings6.03 Ratings
    Order Management
    Comparison of Order Management features of MethodCRM and Microsoft Dynamics SL
    Feature
    MethodCRM
    -
    Ratings
    Microsoft Dynamics SL
    6.2
    4 Ratings
    25% below category average
    Pricing00 Ratings6.03 Ratings
    Order entry00 Ratings3.04 Ratings
    Credit card processing00 Ratings7.02 Ratings
    Cost of goods sold00 Ratings7.03 Ratings
    Subledger and Financial Process
    Comparison of Subledger and Financial Process features of MethodCRM and Microsoft Dynamics SL
    Feature
    MethodCRM
    -
    Ratings
    Microsoft Dynamics SL
    5.7
    4 Ratings
    28% below category average
    Billing Management00 Ratings6.02 Ratings
    Cash and Asset Management00 Ratings7.33 Ratings
    Travel & Expense Management00 Ratings5.01 Ratings
    Budgetary Control & Encumbrance Accounting00 Ratings6.32 Ratings
    Period Close00 Ratings6.04 Ratings
    Project Financial Management
    Comparison of Project Financial Management features of MethodCRM and Microsoft Dynamics SL
    Feature
    MethodCRM
    -
    Ratings
    Microsoft Dynamics SL
    4.7
    3 Ratings
    47% below category average
    Budgeting and Forecasting00 Ratings7.33 Ratings
    Project Costing00 Ratings6.33 Ratings
    Cost Capture00 Ratings2.12 Ratings
    Capital Project Management00 Ratings8.01 Ratings
    Project Revenue Recognition00 Ratings2.01 Ratings
    Grants Management
    Comparison of Grants Management features of MethodCRM and Microsoft Dynamics SL
    Feature
    MethodCRM
    -
    Ratings
    Microsoft Dynamics SL
    6.3
    1 Ratings
    18% below category average
    Award Lifecycle Management00 Ratings6.01 Ratings
    Manufacturing
    Comparison of Manufacturing features of MethodCRM and Microsoft Dynamics SL
    Feature
    MethodCRM
    -
    Ratings
    Microsoft Dynamics SL
    6.0
    1 Ratings
    22% below category average
    Production Management00 Ratings6.01 Ratings
    Supply Chain
    Comparison of Supply Chain features of MethodCRM and Microsoft Dynamics SL
    Feature
    MethodCRM
    -
    Ratings
    Microsoft Dynamics SL
    6.0
    1 Ratings
    20% below category average
    Inventory Planning00 Ratings6.01 Ratings
    Best Alternatives
    MethodCRMMicrosoft Dynamics SL
    Small Businesses
    Salesflare
    Score10 out of 10
    Zoho One
    Score9.2 out of 10
    Medium-sized Companies
    Kintone
    Score9.7 out of 10
    Zoho One
    Score9.2 out of 10
    Enterprises
    Oracle Sales
    Score8.9 out of 10
    Microsoft Dynamics AX (discontinued)
    Score4.8 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    MethodCRMMicrosoft Dynamics SL
    Likelihood to Recommend
    8.3
    (24 ratings)
    5.0
    (18 ratings)
    Likelihood to Renew
    10.0
    (3 ratings)
    5.4
    (8 ratings)
    Usability
    9.0
    (18 ratings)
    3.0
    (7 ratings)
    Availability
    -
    (0 ratings)
    9.9
    (2 ratings)
    Performance
    -
    (0 ratings)
    1.0
    (1 ratings)
    Support Rating
    10.0
    (19 ratings)
    9.5
    (4 ratings)
    Online Training
    -
    (0 ratings)
    1.0
    (1 ratings)
    Implementation Rating
    9.0
    (1 ratings)
    9.0
    (4 ratings)
    Ease of integration
    9.0
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    -
    (0 ratings)
    1.4
    (2 ratings)
    User Testimonials
    MethodCRMMicrosoft Dynamics SL
    Likelihood to Recommend
    Method Integration Inc.
    Method[:CRM] is well suited when you have a large company that needs to keep track of customers. It also connects with Quickbooks and that has really been nice for our organization. Our company is small so this really helps us stay on track and build our data base of customers.
    Incentivized
    Read full review
    Microsoft
    For a small to mid-size business, MS Dynamics SL is effective. We are capable of managing our finances with a very low risk of error. We have worked with MS Dynamics for almost 15 years and have more than doubled the size of our business in that time with very few issues from the program. We have exponentially increased our revenue and reporting demands and have found SL to be very dependable and stable. The program does have the occasional glitch and those are sometimes outside of the realm of expertise of our IT department. SL support is excellent, but their timeliness is not as urgent as ours.
    Incentivized
    Read full review
    Pros
    Method Integration Inc.
    • The customization team is brilliant!
    • The various integrations, QBO & Gmail, help me keep track of all customer interactions.
    • The more organized I am, the more time I have to take care of my clients!
    • I have nothing but praise for the support team and the rest of the crew at Method.
    Incentivized
    Read full review
    Microsoft
    • Provides flexibility for complex project based cost accounting
    • Strong and flexible allocation processer for cost allocations, markups, and pricing
    • A "Flexible Billing" module under the project controller series that allows for multiple billing formats ranging from fixed price schedule of values, T&M or Cost Plus, and scheduled billing.
    • Flexible reporting with options using Crystal Reports, SSRS, a Quick Query tool, and ability to tie into MS Office tools such as MS Access and MS Excel
    • Tight integration with Financials, but also the ability to integrate with modules such as Sales Order, Inventory, and Field Service
    • Customization abilities ranging from a VBA (visual basic for application) foundation to allow customizing existing forms to the ability to use the SDK (Software Development Kit) to build more complex customizations that integrate with Dynamics SL.
    Incentivized
    Read full review
    Cons
    Method Integration Inc.
    • It would be great if we could attach files to a lead or account in general and not just in an activity or opportunity.
    • All custom fields do not show up as options for a view when searching for leads or customers within certain parameters.
    Read full review
    Microsoft
    • Reporting in the Project module is lacking functionality. I understand that most companies have specific needs when it comes to tracking project information but the standard reports are not good.
    • I would recommend a product like Management Reporter that is for Projects only. Project Reporter should allow users to pull in all Project related data into reports.
    • Fixing suspended batches. Obviously all of us users have experienced this mess. SL knows what needs to be corrected and there could be some step by step fixes in a separate repair module to do the steps we do in Query Analyzer.
    Incentivized
    Read full review
    Likelihood to Renew
    Method Integration Inc.
    The things Method does well - QuickBooks data integration and extreme customization - it does very, very well. If you are looking for a CRM product or any business process automation software that integrates with QuickBooks, you have to look at Method CRM
    Read full review
    Microsoft
    Unfortunately, Dynamics' lack of ability to smoothly integrate with our CRM system is causing us to look at other solutions. The efficiencies that we gain by using Dynamics for our day to day accounting are lost in the constant headaches of getting sales quotes to import properly into the system for invoicing. Another major issue for us has been budgeting and reporting. We currently do all of our budgeting and board reporting in Excel, which is too time consuming and inefficient, especially when a system as robust as Dynamics should easily be able to handle this relatively simple task.
    Incentivized
    Read full review
    Usability
    Method Integration Inc.
    Method has a great overall "usability". Once we started using the software; it did not take long before we were able to start editing our own web lead forms, email templates, etc. I think there is a learning curve however the learning curve is not bad. Anyone looking for a cloud CRM should start here
    Incentivized
    Read full review
    Microsoft
    I rate it a 10 because we have removed the fields we don't need so users can really crank the data into the system. The software was designed for the professional services firm in mind but does a tremendous job for construction firms and "blended" companies that are both distribution firms but project centric as well. Perhaps they drop ship inventory to a project where their employees or subs need to work on a project for example.
    Incentivized
    Read full review
    Reliability and Availability
    Method Integration Inc.
    No answers on this topic
    Microsoft
    We have had only one unplanned outage for 2 hours in the last 30 months. We shut down for 30 min to 1 hour once a month, but that is for Microsoft OS updates to the servers. Being a 24/7 world wide operation, the reliability is really important. We do get an 8 hour window on the weekend that we can be down for a short period to install Microsoft Dynamics SL updates, but we do not have many of those. On our last version upgrade, we shut the users out at 9:30 am and were fully operational in less than 6 hours. The upgrade was New SQL server, New SL server and 2 new Citrix servers.
    Incentivized
    Read full review
    Support Rating
    Method Integration Inc.
    The Customer Support of this app is fantastic. If you ever have any questions they are there to answer you or fix whatever issue that you are having. The FAQ pages are also extremely helpful when you want to learn about the more in-depth qualities this program has to offer.
    Incentivized
    Read full review
    Microsoft
    Support is only used when needed, so unfortunately ,they get all the odd issues. It's a difficult business, but Microsoft and our firm do a great job of meeting customer needs. We get routine feedback that our support services are very good.
    Incentivized
    Read full review
    Implementation Rating
    Method Integration Inc.
    Be available to learn! There is a huge learning curve to this program. You have to be willing to take it all in. Be available to the Method expert and be patient.
    Read full review
    Microsoft
    Just to let it take its course. The implementation for me once I became a part of my former organization was pretty seamless. Just get to know the basics and call the support team to ask questions if you need help on an issue, should they arise. They are ready, willing, and able to help!
    Incentivized
    Read full review
    Alternatives Considered
    Method Integration Inc.
    We chose Method:CRM for the QuickBooks integration. It was important for us to have integrations that allowed us to view payments, organize our contacts, and manage our sales force. There were some learning curves, however, such as creating activities, leads, customers and making sure our payments were being logged appropriately. I do wish that payments would be added to the calendar automatically so that the sales rep could view and make a phone call letting them know their invoice is due.
    Read full review
    Microsoft
    Of the comparable mid-range ERP systems, Dynamics SL competes at the lower end based on price, but also above the high-end based on flexibility, data, and reporting. Being able to stay with the same core accounting from a $100 million dollar company to a $3 billion dollar company shows the range of capabilities.
    Incentivized
    Read full review
    Scalability
    Method Integration Inc.
    No answers on this topic
    Microsoft
    Since the backbone of the database is MS SQLServer, the database can be easily scaled.
    Incentivized
    Read full review
    Return on Investment
    Method Integration Inc.
    • Method:CRM has probably saved me about 6-10 hours per week over the past few years.
    • It has likely saved our company several hundred hours in the last 10 years.
    • It has specifically saved us countless hours with better data management vs. having separate spreadsheets for keeping track of things.
    Incentivized
    Read full review
    Microsoft
    • More time is spent on manipulating reports which can and should be automated.
    • Lack of electronic invoicing process and other green technology features creates more cost on printing and storage costs.
    • The lack of a user friendly interface requires more training and a bigger learning curve for staff.
    Incentivized
    Read full review
    ScreenShots

    MethodCRM Screenshots

    Screenshot of a shared customer list.Screenshot of a customer profile.Screenshot of activity logging.Screenshot of a workflow visualization.Screenshot of the automated sales process.Screenshot of a testimonial.