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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Microsoft 365 Copilot

    Score8.1 out of 10
    N/AFor enterprises, Microsoft 365 Copilot (or just Microsoft Copilot) is a generative AI operating as an intelligent virtual assistant for work. Through a chat interface, business users can use it to solve a variety of complex tasks.

    $31.50

    per month per user

    WRITER (Palmyra LLM)

    Score5.8 out of 10
    N/AWRITER is an enterprise-grade platform designed for the development, deployment, and supervision of AI Agents. The solution unifies proprietary Palmyra LLMs with a RAG-based Knowledge Graph to automate complex business workflows and support data-driven decision-making across the enterprise.

    $39

    per month per user

    Pricing
    Microsoft 365 CopilotWRITER (Palmyra LLM)
    Editions & Modules
    Microsoft Copilot
    $31.50
    per month per user
    Starter
    $39
    per month per user
    Enterprise
    Custom
    Offerings
    Pricing Offerings
    Microsoft 365 CopilotWRITER (Palmyra LLM)
    Free Trial
    NoYes
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsPricing shown is based on an annual commitment. Discount available for annual payment.—
    More Pricing Information
    Community Pulse
    Microsoft 365 CopilotWRITER (Palmyra LLM)
    Considered Both Products
    Microsoft
    No answer on this topic
    WRITER
    Chose WRITER (Palmyra LLM)
    I use both. CoPilot does a great job of sources content but lacks good outputs. Writer can import that content and make the deliverable understandable and useful.
    Incentivized
    Key User Insights
    Would buy again
    89%
    Would buy again
    16 Answers
    95%
    Would buy again
    18 Answers
    Delivers good value for the price
    94%
    Delivers good value for the price
    15 Answers
    95%
    Delivers good value for the price
    18 Answers
    Happy with the feature set
    94%
    Happy with the feature set
    17 Answers
    89%
    Happy with the feature set
    17 Answers
    Lived up to sales and marketing promises
    70%
    Lived up to sales and marketing promises
    7 Answers
    94%
    Lived up to sales and marketing promises
    16 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    12 Answers
    93%
    Implementation went as expected
    14 Answers
    Best Alternatives
    Microsoft 365 CopilotWRITER (Palmyra LLM)
    Small Businesses
    No answers on this topic
    No answers on this topic
    Medium-sized Companies
    No answers on this topic
    Cortana (discontinued)
    Score7.5 out of 10
    Enterprises
    No answers on this topic
    Cortana (discontinued)
    Score7.5 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Microsoft 365 CopilotWRITER (Palmyra LLM)
    Likelihood to Recommend
    8.2
    (18 ratings)
    5.8
    (19 ratings)
    Likelihood to Renew
    9.5
    (2 ratings)
    -
    (0 ratings)
    Usability
    7.9
    (15 ratings)
    -
    (0 ratings)
    User Testimonials
    Microsoft 365 CopilotWRITER (Palmyra LLM)
    Likelihood to Recommend
    Microsoft
    I highly recommend its usage in Teams meetings to prepare a session transcript, meeting minutes,
    next steps and recognize speech by person. Also within the meeting recording, there is separation between the people talking at the time. The Copilot image creation is very accurate and useful to
    customize my PowerPoint presentations and other documents
    Incentivized
    Read full review
    WRITER
    It is very easy to navigate, build, and contextually meld your agent into whatever you like. As long as you know how their back-end no-coding platform works, it becomes a breeze to create bespoke content that actually matters, and makes sense. We've done this with multiple agents and as I call it, "sub-functions". There's a lot more potential the agents can do, all you need to know is to just learn the process.
    Incentivized
    Read full review
    Pros
    Microsoft
    • Good analysis of the ticket system at the service desk, so that this can be anticipated properly
    • For the management of IT environments, quick examples of scripting for desired solutions
    • For consultants and managers, they co-pilot a technical report into language understandable to a non-technical client, including a visual summary.
    Incentivized
    Read full review
    WRITER
    • Writer applies our writing style to copy I'm working on in browser tabs, ensuring I stay true to our voice.
    • Writer is able to quickly skim full blogs via a single link to use them as source material for drafting marketing copy I need.
    • Writer is my own business version of ChatGPT that keeps our sessions secure within the business.
    Incentivized
    Read full review
    Cons
    Microsoft
    • The quality of image generation in Microsoft Copilot could be improved. Compared to other AI platforms, Copilot's images often fall short in quality and frequently contain typos.
    • When generating agents and chatbots, Microsoft Copilot currently doesn't appear to support file download functionality.
    • The email reply function is useful, but the responses can sometimes be overly elaborate. It would be helpful to have more options for adjusting the tone.
    Incentivized
    Read full review
    WRITER
    • i do find the organisation a bit confusing, like the functions available in 'ask Writer' being separate to the main window. there were lots of functions i wasn't able to find intuitively that we needed a support call for
    • asking for a summary of key points doesn't always pick up the main points
    Incentivized
    Read full review
    Likelihood to Renew
    Microsoft
    Absolutely!!! I have a high regard for the product and will use it for years to come.
    Incentivized
    Read full review
    WRITER
    No answers on this topic
    Usability
    Microsoft
    I give this rating because of the utilization I do with the product and the level security it provides which is very good. In our organization it is best suited as we have all other Microsoft tools with us. The offering made by Microsoft is great, I gave 9 out of 10 as sometimes it hallucinates as well.
    Incentivized
    Read full review
    WRITER
    No answers on this topic
    Alternatives Considered
    Microsoft
    We needed a tool where secure data was not submitted to servers to process as we have some health care related data to keep private. We also needed to be able to test this tool without committing first to see if it is a fit and Microsoft provided this easily to us.
    Read full review
    WRITER
    WordPress is not very clear about the tools that are available with some themes over others. Instead, Write has multiple functions and makes the work complete in its entirety. It's easy to navigate and it also allows me to use multiple accounts. It has database links and at the same time it is compatible with MS office in all versions
    Incentivized
    Read full review
    Return on Investment
    Microsoft
    • It is too early to tell at the moment but I can see it as a positive moving forward
    • The amount of time saved in creating content will be a huge asset for faculty
    • The same holds true for students as they to will be able to safe a lot of time
    Incentivized
    Read full review
    WRITER
    • Developing a styleguide to consolidate message, phrasing, writing style, and brand voice requirements.
    • I'd like to see a Firefox addition at some time, but for now, the Chrome and Google Docs extensions suffice.
    • Processes for producing, revising, optimizing, and publishing material have been streamlined.
    Incentivized
    Read full review
    ScreenShots

    WRITER (Palmyra LLM) Screenshots

    Screenshot of the shared development environment where IT tackles technical complexity and business defines logic.Screenshot of an example high-impact agent, used to accelerate adoption and minimizing change management.Screenshot of the centralized command center designed to offer everything IT needs to govern a secure, healthy ecosystem of high-performing agents.