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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Microsoft Access

    Score7.5 out of 10
    N/AMicrosoft Access is a database management system from Microsoft that combines the relational Microsoft Jet Database Engine with a graphical user interface and software-development tools.

    $139.99

    per PC

    Salesforce CRM Analytics

    Score8.5 out of 10
    N/ASalesforce CRM Analytics (formerly Tableau CRM) is a cloud-based business intelligence solutions and analytics software. It provides users with automated data discovery, CRM-connected analytics, top-down views of data, augmented analytics, predictive insights, and customizable data visualization tools.

    $125

    per month

    Pricing
    Microsoft AccessSalesforce CRM Analytics
    Editions & Modules
    Microsoft Access
    $139.99
    per PC
    No answers on this topic
    Offerings
    Pricing Offerings
    Microsoft AccessSalesforce CRM Analytics
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Microsoft AccessSalesforce CRM Analytics
    Considered Both Products
    Microsoft
    No answer on this topic
    Salesforce
    No answer on this topic
    Key User Insights
    Would buy again
    97%
    Would buy again
    29 Answers
    73%
    Would buy again
    8 Answers
    Delivers good value for the price
    97%
    Delivers good value for the price
    29 Answers
    89%
    Delivers good value for the price
    8 Answers
    Happy with the feature set
    93%
    Happy with the feature set
    28 Answers
    91%
    Happy with the feature set
    10 Answers
    Lived up to sales and marketing promises
    86%
    Lived up to sales and marketing promises
    19 Answers
    100%
    Lived up to sales and marketing promises
    11 Answers
    Implementation went as expected
    91%
    Implementation went as expected
    21 Answers
    90%
    Implementation went as expected
    9 Answers
    Features
    Microsoft AccessSalesforce CRM Analytics
    Relational Databases
    Comparison of Relational Databases features of Microsoft Access and Salesforce CRM Analytics
    Feature
    Microsoft Access
    7.7
    3 Ratings
    5% below category average
    Salesforce CRM Analytics
    -
    Ratings
    ACID compliance7.02 Ratings00 Ratings
    Database monitoring8.02 Ratings00 Ratings
    Database locking8.03 Ratings00 Ratings
    Encryption7.02 Ratings00 Ratings
    Disaster recovery7.73 Ratings00 Ratings
    Flexible deployment8.02 Ratings00 Ratings
    Multiple datatypes8.03 Ratings00 Ratings
    BI Standard Reporting
    Comparison of BI Standard Reporting features of Microsoft Access and Salesforce CRM Analytics
    Feature
    Microsoft Access
    -
    Ratings
    Salesforce CRM Analytics
    7.8
    48 Ratings
    5% below category average
    Pixel Perfect reports00 Ratings7.541 Ratings
    Customizable dashboards00 Ratings8.548 Ratings
    Report Formatting Templates00 Ratings7.546 Ratings
    Ad-hoc Reporting
    Comparison of Ad-hoc Reporting features of Microsoft Access and Salesforce CRM Analytics
    Feature
    Microsoft Access
    -
    Ratings
    Salesforce CRM Analytics
    7.8
    49 Ratings
    3% below category average
    Drill-down analysis00 Ratings8.548 Ratings
    Formatting capabilities00 Ratings7.548 Ratings
    Integration with R or other statistical packages00 Ratings7.537 Ratings
    Report sharing and collaboration00 Ratings7.546 Ratings
    Report Output and Scheduling
    Comparison of Report Output and Scheduling features of Microsoft Access and Salesforce CRM Analytics
    Feature
    Microsoft Access
    -
    Ratings
    Salesforce CRM Analytics
    8.1
    47 Ratings
    1% below category average
    Publish to Web00 Ratings9.037 Ratings
    Publish to PDF00 Ratings7.044 Ratings
    Report Versioning00 Ratings8.543 Ratings
    Report Delivery Scheduling00 Ratings8.540 Ratings
    Delivery to Remote Servers00 Ratings7.534 Ratings
    Data Discovery and Visualization
    Comparison of Data Discovery and Visualization features of Microsoft Access and Salesforce CRM Analytics
    Feature
    Microsoft Access
    -
    Ratings
    Salesforce CRM Analytics
    7.4
    45 Ratings
    8% below category average
    Pre-built visualization formats (heatmaps, scatter plots etc.)00 Ratings8.042 Ratings
    Location Analytics / Geographic Visualization00 Ratings6.540 Ratings
    Predictive Analytics00 Ratings7.042 Ratings
    Pattern Recognition and Data Mining00 Ratings8.02 Ratings
    Access Control and Security
    Comparison of Access Control and Security features of Microsoft Access and Salesforce CRM Analytics
    Feature
    Microsoft Access
    -
    Ratings
    Salesforce CRM Analytics
    9.0
    48 Ratings
    6% above category average
    Multi-User Support (named login)00 Ratings9.046 Ratings
    Role-Based Security Model00 Ratings8.546 Ratings
    Multiple Access Permission Levels (Create, Read, Delete)00 Ratings9.042 Ratings
    Report-Level Access Control00 Ratings9.02 Ratings
    Single Sign-On (SSO)00 Ratings9.541 Ratings
    Mobile Capabilities
    Comparison of Mobile Capabilities features of Microsoft Access and Salesforce CRM Analytics
    Feature
    Microsoft Access
    -
    Ratings
    Salesforce CRM Analytics
    6.7
    45 Ratings
    14% below category average
    Responsive Design for Web Access00 Ratings7.543 Ratings
    Mobile Application00 Ratings7.034 Ratings
    Dashboard / Report / Visualization Interactivity on Mobile00 Ratings6.539 Ratings
    Application Program Interfaces (APIs) / Embedding
    Comparison of Application Program Interfaces (APIs) / Embedding features of Microsoft Access and Salesforce CRM Analytics
    Feature
    Microsoft Access
    -
    Ratings
    Salesforce CRM Analytics
    8.2
    33 Ratings
    6% above category average
    REST API00 Ratings8.031 Ratings
    Javascript API00 Ratings8.529 Ratings
    iFrames00 Ratings8.525 Ratings
    Java API00 Ratings8.528 Ratings
    Themeable User Interface (UI)00 Ratings7.528 Ratings
    Customizable Platform (Open Source)00 Ratings8.527 Ratings
    Best Alternatives
    Microsoft AccessSalesforce CRM Analytics
    Small Businesses
    Amazon RDS
    Score8.1 out of 10
    Cyfe
    Score4 out of 10
    Medium-sized Companies
    SingleStore
    Score8.2 out of 10
    Qlik Cloud Analytics (Qlik Sense)
    Score8.1 out of 10
    Enterprises
    SAP IQ
    Score5.4 out of 10
    Sisense
    Score6.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Microsoft AccessSalesforce CRM Analytics
    Likelihood to Recommend
    7.4
    (102 ratings)
    9.1
    (51 ratings)
    Likelihood to Renew
    10.0
    (15 ratings)
    -
    (0 ratings)
    Usability
    7.6
    (8 ratings)
    8.5
    (10 ratings)
    Availability
    8.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    6.4
    (5 ratings)
    7.7
    (6 ratings)
    Implementation Rating
    10.0
    (1 ratings)
    6.0
    (1 ratings)
    Data Sharing and Collaboration
    -
    (0 ratings)
    8.1
    (41 ratings)
    Data Sources
    -
    (0 ratings)
    7.7
    (41 ratings)
    Ease of integration
    8.0
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    5.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Microsoft AccessSalesforce CRM Analytics
    Likelihood to Recommend
    Microsoft
    As a Material Purchasing/Planning/inventory tracking application, Microsoft Access serves its purpose well. It's presentation is clean, data entry is simple and the ability to customize search fields is welcome. It does, however, come with some caveats; namely, when setting search filters and the need arises to back up a step or two, with Microsoft Access you have to reset, or "clear all", adding extra steps/time to a query.
    Incentivized
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    Salesforce
    For us it really comes down to that book management and next best contact for our advisors. When we're thinking about a book of business that may range, depending on the advisor, from 400 clients to a thousand clients, how do they really optimize their time? Who do they call next? Who do they work with to make sure not only they're keeping those clients engaged, they're not leaving the firm going to other advisors who they haven't talked to in a while who might need their attention. That's really where that CRM analytics is really proven pretty powerful for us.
    Incentivized
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    Pros
    Microsoft
    • Very easy to create entity-relationship diagrams for various tables and designing mock layouts.
    • Really easy to navigate as it hold[s] the classic Microsoft UI. Another good thing is that it comes with the complete MS Office Suite.
    • It is really fast when joining multiple tables no matter what type of join.
    • Works on pretty much same SQL scripts so no need to learn a new language!
    Incentivized
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    Salesforce
    • Interactive Dashboards, it [consists] of wide variety of charts
    • Data from different sources can be easily integrated with it
    • Security, it provides easy way to secure and share the information with the users
    • Support actions like opening hyperlink etc
    • Almost everything can be done from configuration
    • Data can easily be managed from dataflow.
    Incentivized
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    Cons
    Microsoft
    • Microsoft Access has not really changed at all for several years. It might be nice to see some upgrades and changes.
    • The help info is often not helpful. Need more tutorials for Microsoft Access to show how to do specific things.
    • Be careful naming objects such as tables, forms, etc. Names that are too long can get cut off in dialog boxes to choose a table, form, report, etc. So, I wish they would have resizable dialog boxes to allow you to see objects with long names.
    • I wish it could show me objects that are not in use in the database for current queries, tables, reports, forms, and macros. That way unused objects can be deleted without worrying about losing a report or query because you deleted the underlying object.
    Incentivized
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    Salesforce
    • Implementation takes time and resources. It is a heavy lift to implement and at first, it can take a little bit of time to understand what you are looking at. But once it's implemented it's easy to get started.
    • Without any BI expertise or resources available to your organization, the implementation of this is difficult. If you aren't used to BI tools and don't have an expert in house, the terminology can be difficult to understand at first.
    • Their support is not on hand to help you if you encounter any issues, at least not on all the plans or the basic plans. Real-time support service is an add-on, so you'll need to be patient if you require help or pay extra money.
    • More functionality for the tool is needed to compete with other heavyweights in the arena like Tableau, Qlik, and Microstrategy. Still lacks the robustness, functionality, and flexibility other competing products possess.
    Incentivized
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    Likelihood to Renew
    Microsoft
    I and the rest of my team will renew our Microsoft Access in the future because we use and maintain many different applications and databases created using Microsoft Access so we will need to maintain them in the future. Additionally, it is a standard at our place of work so it is at $0 cost to us to use. Another reason for renewing Microsoft Access is that we just don' t have the resources needed to extend into a network of users so we need to remain a single-desktop application at this time.
    Read full review
    Salesforce
    No answers on this topic
    Usability
    Microsoft
    Microsoft Access is easy to use. It is compatible with spreadsheets. It is a very good data management tool. There is scope to save a large amount of data in one place. For using this database, one does not need much training, can be shared among multiple users. This database has to sort and filtering features which seem to be very useful.
    Incentivized
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    Salesforce
    For someone who don't have coding background, this could be a useful tool and fairly easy to learn and use given the good support. However, if you know other open source tools, it would be much easier to use the other tools and the knowledge is more transferable in the future.
    Incentivized
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    Reliability and Availability
    Microsoft
    I don't think the program has ever failed me. It is one of those programs where there is always a solution if you know where to look.
    Incentivized
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    Salesforce
    No answers on this topic
    Support Rating
    Microsoft
    While I have never contacted Microsoft directly for product support, for some reason there's a real prejudice against MS Access among most IT support professionals. They are usually discouraging when it comes to using MS Access. Most of this is due to their lack of understanding of MS Access and how it can improve one's productivity. If Microsoft invested more resources towards enhancing and promoting the use of MS Access then maybe things would be different.
    Incentivized
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    Salesforce
    I was not able to be in interaction much with Salesforce support team since every feature works the way it should be working. So far I have not experienced any bug or major glitches that would delay the result of my work and performance. There is also a hotline in our company for Salesforce issue but so far I have not used it.
    Incentivized
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    Implementation Rating
    Microsoft
    there is no key idea, since it is easy to implement Microsoft Access
    Read full review
    Salesforce
    An implementation partner would certainly result in greater output in a more efficient amount of time. However, I have found implementation partners to be extremely expensive for the output received (at least working for a non-profit company they are frequently unaffordable). Internal implementation does help with usable output though since internal knowledge would better know the data architecture and business processes
    Incentivized
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    Alternatives Considered
    Microsoft
    Excel is a fantastic - robust application that can do so much so easily. Its easy to train and understand. However - excel does not provide a reporting function and that is typically where we will suggest a move to [Microsoft] Access. [Microsoft] Access requires a little more knowledge of data manipulation.
    Incentivized
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    Salesforce
    Tableau is the absolute top of the class when it comes to business intelligence, but it doesn't make sense for every business case. In our case, we needed a simple data visualization platform for our CRM platform and sales pipeline. Salesforce Analytics, while nowhere near as robust, did the job we needed it to do perfectly in a significantly more cost-effective manner.
    Incentivized
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    Return on Investment
    Microsoft
    • Not having to recreate queries or reports every time you want to use them.
    • Once an item is created and saved as part of the database, you save manpower by not having to recreate them.
    • ROI from a usability standpoint is great. Solid product with great functionality that requires low maintenance usually.
    Incentivized
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    Salesforce
    • I would say it's been positive just because as a company, anyone that has access to it can go in there and pull any company information and we're very up to date then on all of our client base. So I would say it's been a very positive impact.
    Incentivized
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