Microsoft Application Server (deprecated) vs. PG Forsta HX Platform

Microsoft Application Server has been incredible this past year during COVID. Previously I would have said that we could go without it, but after this past season, I’m glad we have utilized it. Without having this software set up prior to COVID, we would have been in a tough situation. I mention COVID a lot because we were able to continue our work almost seamlessly this entire year.

They have done a good job at helping us maintain the integrity of the project while transitioning to a completely new platform. Our Voice of the Customer program happens to consist of multiple surveys within one "master" so I guess logistically it could be considered complex

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• Microsoft Application Server has proven to be highly reliable and effective at deploying to all of its clients.
• Application performance is surprisingly good and responsive even in bandwidth-constrained environments and generally very reliable.
• All software programs are manageable from a single location, even when bandwidth is limited.

• Confirmit has a fairly shallow learning curve allowing someone with no experience to be able to create a simple survey with not much time invested in training.
• Confirmit also has the flexibility to be used in very advanced ways. Whether modifying the display/page content's layout or modifying input types with jQuery, it is incredibly adaptable.
• Confirmit (with v. 18) now collects data in a true SQL database which is far more robust and easy to administrate than some other methods of data storage.

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• Some security hotfixes and general release updates require restarts.
• We wish it supported more applications out of the box.
• Thin client support would be great for MS Application Server.

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• Ensure correct data collection. This is Confirmit's main goal, and which sometimes fails to succeed.
• Integrated data back-up service. It would be great if we could look at the data from a couple days previous.
• Interactive layout creator. Current layout creator is really "squared" as we say, it needs more flexibility with all the incoming technologies such as HTML5 and CSS3.

From my point of view Confirmit has been a key tool in our organization. Without it we can't deliver what we do at this moment. Confirmit has proved that is a reliable, stable and easy to use tool. The few issues we found (as far as I know) were sent to Confirmit support team and fix them. Patching the product has been done faster and without large downtime of the product

I have found Microsoft Application Server to be incredibly easy to use. I have used dozens of similar programs and have always struggled to navigate through all the functions. So far I have been able to adapt and learn this software with ease. I rarely run into a problem that I wasn’t easily able to move forward on with a few tips.

Confirmit is a very technical tool, it takes time for someone to get used to the interface, even when it could definitely be more intuitive or user friendly, this is part of Confirmit's strenghts that makes it one of the most robust data collection technologies out there.

Stability is one of the first things we consider when evaluating software. MS Application Server has been rock solid and has reduced the time that our IT staff dedicates to maintaining our legacy applications.

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The support team is responsive and I can tell that they are actually trying to help get to the heart of the issues before making us try every possible solution available. They ask the right questions and test things before coming back to us with proposals. I like the support team at Confirmit.

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Should let the professionals handle implementation, don't have only the operations team at your company do it.

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It has a similar feature to what Microsoft Application Server has but at a greater cost and also having to deal with another vendor when we could use a full Microsoft Stack for better training and support.

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Forsta has a strong product functionality and performance. Integration capabilities are fantastic and it has strong customer focus. Pre-existing relationships also helped in cracking this deal. People at Forsta are helpful and customer centric. Although cost is not highly competitive but it comes close to value for money. Competitors have quite a few functionalities but there are additional charges levied for them.

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• Our ROI has been great since it has enabled our IT staff to have a central location to perform application updates which enables us to save time and money.
• Deployment is very easy since the internal applications that required constant updating are now updated in one central location.
• It's a lot easier to be within compliance protocols requirements.

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• I love Confirmit, the only negative is that my experience using any other program is always terrible in comparison.
• I had Confirmit rep come into the office and was disapointed that they didn't have much informaton on how to use it as a researcher in marking research, perhaps employing more internal marketing researchers would help that.

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A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info