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Microsoft BizTalk Server vs. Salesforce Partner Management

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Microsoft BizTalk

    Score8 out of 10
    N/AN/AN/A

    Salesforce Partner Management

    Score10 out of 10
    N/ASalesforce Partner Management is a partner relationship management (PRM) software solution offered by Salesforce.

    $25

    per month per user

    Pricing
    Microsoft BizTalkSalesforce Partner Management
    Editions & Modules
    No answers on this topic
    Essentials
    $25
    per month per user
    Professional
    $75
    per month per user
    Enterprise
    $150
    per month per user
    Unlimited
    $300
    per month per user
    Offerings
    Pricing Offerings
    Microsoft BizTalkSalesforce Partner Management
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—All plans are billed annually.
    More Pricing Information
    Community Pulse
    Microsoft BizTalkSalesforce Partner Management
    Considered Both Products
    Microsoft
    No answer on this topic
    Salesforce
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    100%
    Would buy again
    11 Answers
    Delivers good value for the price
    No answers on this topic
    100%
    Delivers good value for the price
    10 Answers
    Happy with the feature set
    No answers on this topic
    100%
    Happy with the feature set
    11 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    90%
    Lived up to sales and marketing promises
    9 Answers
    Implementation went as expected
    No answers on this topic
    100%
    Implementation went as expected
    8 Answers
    Best Alternatives
    Microsoft BizTalkSalesforce Partner Management
    Small Businesses
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    Medium-sized Companies
    Apache Camel
    Score7.4 out of 10
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    Enterprises
    TIBCO B2B Integration Solution
    Score8 out of 10
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    All AlternativesView all alternativesView all alternatives
    User Ratings
    Microsoft BizTalkSalesforce Partner Management
    Likelihood to Recommend
    8.0
    (7 ratings)
    8.5
    (13 ratings)
    Likelihood to Renew
    9.0
    (1 ratings)
    8.2
    (1 ratings)
    Usability
    7.0
    (2 ratings)
    7.3
    (1 ratings)
    Support Rating
    5.0
    (3 ratings)
    -
    (0 ratings)
    Implementation Rating
    9.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Microsoft BizTalkSalesforce Partner Management
    Likelihood to Recommend
    Microsoft
    BizTalk is well suited as middleware. Where you wish to translate an input file into an output file and send it to some endpoint. In our case, we used it to convert and send files to SAP. In many ways, it very flexible, and you can do almost anything you want with it. In many ways, it's a better solution than your SAP XI or PI as middleware, since it's much less expensive, and allows you do interface with non-SAP systems.
    Incentivized
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    Salesforce
    Salesforce Partner Management is a great tool for scenarios where a partner portal needs to be created in a quick and cost-efficient manner by teams that do not necessarily have a broad technical knowledge and when the time to market is key. In the situations where the use case is more advanced and cannot be covered by the out-of-the-box functionalities of SPM, then the tool is less effective.
    Incentivized
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    Pros
    Microsoft
    • It is very user friendly. Users can change rules during run time and change workflow.
    • Huge capacity for queueing messages. It supports all types of adapters like Oracle, Salesforce, SMTP, FTP, etc. Also users can built custom adaptors.
    • If users want to dynamically deploy their solution without any downtime, this is a perfect solution. BizTalk will be a good fit, especially for public-facing websites.
    • Well-proven in the market. I used it when developing a website for Virgin Trains, catering more than 800K user requests per day.
    • Helps in load balancing.
    Incentivized
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    Salesforce
    • Clear, concise user interface.
    • Organizes calls & notes & client info into one uniform platform.
    • Allows knowledge to be shared across the organization & account teams.
    Incentivized
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    Cons
    Microsoft
    • Microsoft BizTalk is over engineered for some situtations
    • Microsoft BizTalk can be frustrating to use as it forces you to use the GUI as opposed to code
    • Microsoft BizTalk is very resource intensive to create integrations
    Incentivized
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    Salesforce
    • One thing is, you have to put the time you took on the case if you edited it. I would like to change the name or a note and not have to go back and put how long it took.
    • Reports can sometimes be hard to create.
    Incentivized
    Read full review
    Likelihood to Renew
    Microsoft
    BizTalk will always be required at this hospital.
    Incentivized
    Read full review
    Salesforce
    We are definitely going to renew as we created and developed a very functional and complete solution that we won't want to lose. and the reason we achieved that is by continuously evolving and enhancing. That would not be possible without the qualified technical support we have at our disposal internally.
    Incentivized
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    Usability
    Microsoft
    I gave a 7 because this product BizTalk does need time and training to get familiar with the usability and features, it is not that easy to use.
    Incentivized
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    Salesforce
    Salesforce Partner Management is complete and has great usability. Just as a Salesforce full CRM does. However, when you have to deploy the initial implementation and/or create the infrastructure for your Salesforce Partner Management it might require, as expected, a very good support and development team and resources
    Incentivized
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    Support Rating
    Microsoft
    BizTalk Server has been supported for more than 15 years. It is well proven in the market. Microsoft has provided excellent support with technical issues.
    Incentivized
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    Salesforce
    No answers on this topic
    Implementation Rating
    Microsoft
    Make sure you have everybody and all depts. On board during testing on test server.
    Incentivized
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    Salesforce
    No answers on this topic
    Alternatives Considered
    Microsoft
    BizTalk was selected here mainly because it is easy to integrate to a .NET application (most of them are Web Service, WCF SOAP, WCF REST and Web API) and many backend databases are Microsoft SQL Server. Another benefit is that the monitoring job is easy to set up and centralize with other .NET application monitoring jobs.
    Incentivized
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    Salesforce
    Tune provides great on-boarding experience for new users, but the functionality of the product itself is limited. For example if you multiple partners worldwide who sell your product, Salesforce CRM integration is a must to achieve business goals. Salesforce ecosystems helps to avoid having multiple tools and licenses. One big differentiator is that Salesforce Partner Managements allows for personalization that is user-friendly, while with Tune user is expected to do some coding
    Incentivized
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    Return on Investment
    Microsoft
    • A positive impact has been the quicker turnaround time of a part request and that part showing up in SAP using Biztalk as middleware.
    • A somewhat negative impact has been the somewhat insufficient error logging/message capture settings that Biztalk provide. This has caused occasional delays when attempted to create parts for the business.
    • A somewhat negative impact has been the need to have a specialized developer who understands Biztalk to troubleshoot issues with the Biztalk and SAP interaction when creating parts, and when adding new fields to the parts.
    Incentivized
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    Salesforce
    • Single integrated lead management system- positive.
    • Partner information and communication - positive.
    • One system for all partner needs like assigning deal registration or MDF- positive.
    • Trainings required internally- negative.
    • Too expensive- negative.
    Incentivized
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    ScreenShots