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Microsoft Dynamics 365 Marketing vs. UiPath Process Mining

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Microsoft Dynamics 365 Marketing

    Score8.7 out of 10
    N/AMicrosoft Dynamics 365 Marketing is an integrated marketing management solution for marketing operation, planning, execution, and analytics across all channels—digital, social, and traditional. Capabilities include marketing resource management, multichannel campaign management, lead management, sales collaboration, social marketing, and marketing analytics. Microsoft acquired MarketingPilot, an SMB-focused marketing automation product, in 2012. MarketingPilot IMM (integrated marketing…

    $1,200

    per month

    UiPath Process Mining

    Score9.6 out of 10
    N/AUiPath Process Mining (based on the former ProcessGold Process Mining tool) provides visibility and understanding of business operations and performance. Process intelligence makes it possible to diagnose key risks and identify opportunities to drive better business performance. ProcessGold was acquired by UiPath (October 2019).N/A
    Pricing
    Microsoft Dynamics 365 MarketingUiPath Process Mining
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Microsoft Dynamics 365 MarketingUiPath Process Mining
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Microsoft Dynamics 365 MarketingUiPath Process Mining
    Considered Both Products
    Microsoft
    No answer on this topic
    UiPath
    No answer on this topic
    Key User Insights
    Would buy again
    86%
    Would buy again
    6 Answers
    92%
    Would buy again
    24 Answers
    Delivers good value for the price
    83%
    Delivers good value for the price
    5 Answers
    100%
    Delivers good value for the price
    22 Answers
    Happy with the feature set
    86%
    Happy with the feature set
    6 Answers
    96%
    Happy with the feature set
    25 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    5 Answers
    100%
    Lived up to sales and marketing promises
    19 Answers
    Implementation went as expected
    83%
    Implementation went as expected
    5 Answers
    96%
    Implementation went as expected
    22 Answers
    User Ratings
    Microsoft Dynamics 365 MarketingUiPath Process Mining
    Likelihood to Recommend
    8.7
    (8 ratings)
    8.6
    (26 ratings)
    Likelihood to Renew
    1.0
    (1 ratings)
    8.6
    (2 ratings)
    Usability
    8.7
    (5 ratings)
    9.0
    (1 ratings)
    Support Rating
    6.0
    (3 ratings)
    8.1
    (23 ratings)
    In-Person Training
    -
    (0 ratings)
    8.0
    (1 ratings)
    Online Training
    -
    (0 ratings)
    8.0
    (1 ratings)
    Implementation Rating
    -
    (0 ratings)
    8.0
    (1 ratings)
    User Testimonials
    Microsoft Dynamics 365 MarketingUiPath Process Mining
    Likelihood to Recommend
    Microsoft
    Having used both Salesforce and Microsoft Marketing, the integration is much tighter and the automation and workflow is much tighter using PowerAutomate. Reporting on tasks is better in Salesforce, but the ability to fully and quickly integrate into the Microsoft Azure stack is well worth the hassle of quickly generating reports.
    Incentivized
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    UiPath
    document understanding, which is a key aspect of process mining, has its strengths and weaknesses. Its capability with handwritten or scanned documents is not there yet - compared to its competitors such as Abbyy. However, the integration with Uipath orchestrator and the studio is fantastic, plus its ability to integrate seamlessly with other applications.
    Incentivized
    Read full review
    Pros
    Microsoft
    • Builds dynamic audiences using real-time CRM and behavioral data without manual list maintenance.
    • Triggers communications based on actions such as purchase, visit date, or post-visit timing.
    • Manages high-volume transactional and lifecycle emails with consistent governance and compliance.
    Incentivized
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    UiPath
    • UiPath can automate any application (Citrix, .NET, HTML, Java, and Office), and is also compatible with Mainframe, SAP, Oracle, and many more systems.
    • There are no design flaws.
    • Efficiently manage a large number of users.
    • Integrated with office desk.
    • Easy to navigate.
    • Uipath technicians always respond in a short time to any problem.
    • Little loss of information when saving information.
    • Reduces documentation management times.
    Read full review
    Cons
    Microsoft
    • Currently marketing is more contact centric, should add the flexibility of doing segmentation as well as customer journey on leads without associating with contact
    • Pricing is based on number of contact, even if you are not marketing all of them.
    • Cannot reuse the existing marketing lists created in CRM for marketing as seamlessly as in ClickDimensions, even though both uses the same Dataverse
    Incentivized
    Read full review
    UiPath
    • It seems to be offered as a stand-alone product by UiPath which tends to increase the number of dedicated platforms that in-house developers have to mind. Integration into one of its already existing platforms would have been the best. Nonetheless, this does not impact its performance in any way, but rather the productivity of the user in the long run.
    Incentivized
    Read full review
    Likelihood to Renew
    Microsoft
    I wouldn't even think of renewing our use of Marketing 365. It's worthless
    Read full review
    UiPath
    It's been such a helpful investment with a very good return on an investment. The amount of time alone we have been able to say by deploying UiPath Process Mining (formerly ProcessGold) has been worth it alone, not to mention the additional money we are able to generate through deploying these processes
    Read full review
    Usability
    Microsoft
    Microsoft Dynamics 365 Marketing is extremely usable in order to manage all of my organization's customer information across the organization. Further we use Microsoft Dynamics 365 Marketing to manage all of our marketing campaigns from beginning to end. Microsoft Dynamics 365 Marketing makes my organization more able to run a professional marketing strategy.
    Incentivized
    Read full review
    UiPath
    It's the best tool in the market.
    Read full review
    Support Rating
    Microsoft
    Like all Microsoft corporation products, Microsoft Dynamics 365 Marketing comes with the extremely high-quality customer support that Microsoft corporation has become well known for. Whether it is the availability of twenty-four/seven customer support or the highly-trained, very friendly customer support personnel, Microsoft Dynamics 365 Marketing has the support you are looking for.
    Incentivized
    Read full review
    UiPath
    It a good product. I would definitely keep using it in the near future. We have had good feedback within the team and also from our stakeholders on the other side of the table. Right now, there isn't any other tool out there better for doing the tasks that UiPath is doing.
    Read full review
    In-Person Training
    Microsoft
    No answers on this topic
    UiPath
    The trainer was well trained.
    Read full review
    Alternatives Considered
    Microsoft
    While the cost was significantly more than other vendors we looked at, the tools are similar to our previous tool so conversion would be (somewhat) easy. We chose it because it directly integrates with Microsoft Dynamics CRM - which we integrated at the same time.
    Incentivized
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    UiPath
    UiPath platform allows more flexibility when developing processes and has a great product road map. They are investing in developing new features and improving their products which will allow our clients to accomplish more using UiPath.
    Read full review
    Return on Investment
    Microsoft
    • It took a few months to get things in order and I believe I could’ve gotten started sooner, but I had to learn about it first
    Incentivized
    Read full review
    UiPath
    • From the perspective of a 15-man company, UiPath Process Mining enables us to forecast the long term performance needs of our human force, processes, infrastructure, and machinery.
    • Reusability stands out as one of our company's objectives. UiPath Process Mining offers performance data and analytics that guide us and act as benchmarking parameters while gauging the performance of our robots and processes.
    • A company that is intending or already scaled, the accuracy of the performance analytics of your RPA strategy is most vital to minimise resource wastage. UiPath Process Mining has enabled us to track the correlation of our productivity and performance with the resources at hand and then come to rather more accurate business decisions in this regard.
    Incentivized
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