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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Microsoft Dynamics 365

    Score8 out of 10
    N/AMicrosoft Dynamics 365 is a CRM providing sales, marketing, and service functionality. It is offered as SaaS and on-premise. Dynamics 365 is part of the larger Dynamics suite of business intelligence and ERP products.

    $44

    per month

    Namely

    Score7.7 out of 10
    N/ANamely is an end-to-end HR, benefits, and payroll solution for mid-sized businesses. The cloud-based platform can be used to manage the entire HR process.N/A
    Pricing
    Microsoft Dynamics 365Namely
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Microsoft Dynamics 365Namely
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeRequired
    Additional Details——
    More Pricing Information
    Community Pulse
    Microsoft Dynamics 365Namely
    Considered Both Products
    Microsoft
    No answer on this topic
    Vensure Employer Services
    No answer on this topic
    Key User Insights
    Would buy again
    88%
    Would buy again
    23 Answers
    66%
    Would buy again
    59 Answers
    Delivers good value for the price
    87%
    Delivers good value for the price
    20 Answers
    72%
    Delivers good value for the price
    51 Answers
    Happy with the feature set
    88%
    Happy with the feature set
    23 Answers
    70%
    Happy with the feature set
    62 Answers
    Lived up to sales and marketing promises
    86%
    Lived up to sales and marketing promises
    12 Answers
    54%
    Lived up to sales and marketing promises
    31 Answers
    Implementation went as expected
    82%
    Implementation went as expected
    18 Answers
    62%
    Implementation went as expected
    37 Answers
    Features
    Microsoft Dynamics 365Namely
    Sales Force Automation
    Comparison of Sales Force Automation features of Microsoft Dynamics 365 and Namely
    Feature
    Microsoft Dynamics 365
    7.7
    84 Ratings
    2% below category average
    Namely
    -
    Ratings
    Customer data management / contact management7.981 Ratings00 Ratings
    Workflow management7.980 Ratings00 Ratings
    Territory management7.160 Ratings00 Ratings
    Opportunity management7.672 Ratings00 Ratings
    Integration with email client (e.g., Outlook or Gmail)7.879 Ratings00 Ratings
    Contract management7.961 Ratings00 Ratings
    Quote & order management7.258 Ratings00 Ratings
    Interaction tracking8.171 Ratings00 Ratings
    Channel / partner relationship management7.362 Ratings00 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Microsoft Dynamics 365 and Namely
    Feature
    Microsoft Dynamics 365
    8.0
    68 Ratings
    4% above category average
    Namely
    -
    Ratings
    Case management7.863 Ratings00 Ratings
    Call center management7.950 Ratings00 Ratings
    Help desk management8.557 Ratings00 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Microsoft Dynamics 365 and Namely
    Feature
    Microsoft Dynamics 365
    7.9
    78 Ratings
    2% above category average
    Namely
    -
    Ratings
    Lead management7.672 Ratings00 Ratings
    Email marketing8.171 Ratings00 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Microsoft Dynamics 365 and Namely
    Feature
    Microsoft Dynamics 365
    8.0
    76 Ratings
    4% above category average
    Namely
    -
    Ratings
    Task management8.171 Ratings00 Ratings
    Billing and invoicing management8.054 Ratings00 Ratings
    Reporting8.065 Ratings00 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Microsoft Dynamics 365 and Namely
    Feature
    Microsoft Dynamics 365
    7.6
    77 Ratings
    1% below category average
    Namely
    -
    Ratings
    Forecasting7.667 Ratings00 Ratings
    Pipeline visualization7.773 Ratings00 Ratings
    Customizable reports7.476 Ratings00 Ratings
    Customization
    Comparison of Customization features of Microsoft Dynamics 365 and Namely
    Feature
    Microsoft Dynamics 365
    7.7
    80 Ratings
    1% above category average
    Namely
    -
    Ratings
    Custom fields7.678 Ratings00 Ratings
    Custom objects7.572 Ratings00 Ratings
    Scripting environment7.956 Ratings00 Ratings
    API for custom integration7.861 Ratings00 Ratings
    Security
    Comparison of Security features of Microsoft Dynamics 365 and Namely
    Feature
    Microsoft Dynamics 365
    8.8
    75 Ratings
    5% above category average
    Namely
    -
    Ratings
    Single sign-on capability8.869 Ratings00 Ratings
    Role-based user permissions8.770 Ratings00 Ratings
    Social CRM
    Comparison of Social CRM features of Microsoft Dynamics 365 and Namely
    Feature
    Microsoft Dynamics 365
    7.7
    44 Ratings
    2% above category average
    Namely
    -
    Ratings
    Social data7.843 Ratings00 Ratings
    Social engagement7.643 Ratings00 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of Microsoft Dynamics 365 and Namely
    Feature
    Microsoft Dynamics 365
    7.2
    65 Ratings
    5% below category average
    Namely
    -
    Ratings
    Marketing automation7.665 Ratings00 Ratings
    Compensation management6.834 Ratings00 Ratings
    Platform
    Comparison of Platform features of Microsoft Dynamics 365 and Namely
    Feature
    Microsoft Dynamics 365
    6.8
    56 Ratings
    11% below category average
    Namely
    -
    Ratings
    Mobile access6.856 Ratings00 Ratings
    Human Resource Management
    Comparison of Human Resource Management features of Microsoft Dynamics 365 and Namely
    Feature
    Microsoft Dynamics 365
    -
    Ratings
    Namely
    9.7
    144 Ratings
    17% above category average
    Employee demographic data00 Ratings8.0133 Ratings
    Employment history00 Ratings10.0139 Ratings
    Job profiles and administration00 Ratings10.031 Ratings
    Workflow for transfers, promotions, pay raises, etc.00 Ratings10.0133 Ratings
    Organizational charting00 Ratings10.0135 Ratings
    Organization and location management00 Ratings10.0130 Ratings
    Compliance data (COBRA, OSHA, etc.)00 Ratings10.083 Ratings
    Payroll Management
    Comparison of Payroll Management features of Microsoft Dynamics 365 and Namely
    Feature
    Microsoft Dynamics 365
    -
    Ratings
    Namely
    9.2
    128 Ratings
    12% above category average
    Pay calculation00 Ratings10.0112 Ratings
    Support for external payroll vendors00 Ratings10.054 Ratings
    Off-cycle/On-Demand payment00 Ratings10.058 Ratings
    Benefit plan administration00 Ratings8.0110 Ratings
    Direct deposit files00 Ratings10.0114 Ratings
    Salary revision and increment management00 Ratings10.0101 Ratings
    Reimbursement management00 Ratings6.657 Ratings
    Leave and Attendance Management
    Comparison of Leave and Attendance Management features of Microsoft Dynamics 365 and Namely
    Feature
    Microsoft Dynamics 365
    -
    Ratings
    Namely
    10.0
    125 Ratings
    19% above category average
    Approval workflow00 Ratings10.0122 Ratings
    Balance details00 Ratings10.0117 Ratings
    Annual carry-forward and encashment00 Ratings10.096 Ratings
    Employee Self Service
    Comparison of Employee Self Service features of Microsoft Dynamics 365 and Namely
    Feature
    Microsoft Dynamics 365
    -
    Ratings
    Namely
    7.2
    142 Ratings
    14% below category average
    View and generate pay and benefit information00 Ratings10.0130 Ratings
    Update personal information00 Ratings10.0141 Ratings
    View company policy documentation00 Ratings7.0128 Ratings
    Employee recognition00 Ratings2.1117 Ratings
    View job history00 Ratings7.0135 Ratings
    Asset Management
    Comparison of Asset Management features of Microsoft Dynamics 365 and Namely
    Feature
    Microsoft Dynamics 365
    -
    Ratings
    Namely
    5.9
    53 Ratings
    31% below category average
    Tracking of all physical assets00 Ratings5.953 Ratings
    HR Reporting
    Comparison of HR Reporting features of Microsoft Dynamics 365 and Namely
    Feature
    Microsoft Dynamics 365
    -
    Ratings
    Namely
    7.8
    122 Ratings
    3% above category average
    Report builder00 Ratings8.0118 Ratings
    Pre-built reports00 Ratings8.0113 Ratings
    Ability to combine HR data with external data00 Ratings7.574 Ratings
    Onboarding
    Comparison of Onboarding features of Microsoft Dynamics 365 and Namely
    Feature
    Microsoft Dynamics 365
    -
    Ratings
    Namely
    6.5
    117 Ratings
    21% below category average
    New hire portal00 Ratings8.0111 Ratings
    Manager tracking tools00 Ratings5.086 Ratings
    Performance and Goals
    Comparison of Performance and Goals features of Microsoft Dynamics 365 and Namely
    Feature
    Microsoft Dynamics 365
    -
    Ratings
    Namely
    6.3
    97 Ratings
    25% below category average
    Corporate goal setting00 Ratings5.087 Ratings
    Individual goal setting00 Ratings3.194 Ratings
    Line-of sight-visibility00 Ratings10.073 Ratings
    Performance tracking00 Ratings7.090 Ratings
    Performance Management
    Comparison of Performance Management features of Microsoft Dynamics 365 and Namely
    Feature
    Microsoft Dynamics 365
    -
    Ratings
    Namely
    6.3
    108 Ratings
    24% below category average
    Performance plans00 Ratings5.097 Ratings
    Performance improvement plans00 Ratings5.069 Ratings
    Review status tracking00 Ratings7.096 Ratings
    Review reminders00 Ratings7.099 Ratings
    Multiple review frequency00 Ratings7.485 Ratings
    Succession Planning
    Comparison of Succession Planning features of Microsoft Dynamics 365 and Namely
    Feature
    Microsoft Dynamics 365
    -
    Ratings
    Namely
    5.9
    21 Ratings
    29% below category average
    Candidate search00 Ratings5.921 Ratings
    Recruiting / ATS
    Comparison of Recruiting / ATS features of Microsoft Dynamics 365 and Namely
    Feature
    Microsoft Dynamics 365
    -
    Ratings
    Namely
    8.8
    6 Ratings
    10% above category average
    Job Requisition Management00 Ratings8.95 Ratings
    Company Website Posting00 Ratings8.85 Ratings
    Publish to Social Media00 Ratings8.85 Ratings
    Job Search Site Posting00 Ratings8.95 Ratings
    Duplicate Candidate Prevention00 Ratings8.85 Ratings
    Applicant Tracking00 Ratings8.95 Ratings
    Notifications and Alerts00 Ratings8.66 Ratings
    Best Alternatives
    Microsoft Dynamics 365Namely
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    Salesflare
    Score10 out of 10
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    Score9.4 out of 10
    Medium-sized Companies
    Kintone
    Score9.7 out of 10
    Zoho People
    Score8.6 out of 10
    Enterprises
    Oracle Sales
    Score8.9 out of 10
    PeopleStrong
    Score10 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Microsoft Dynamics 365Namely
    Likelihood to Recommend
    7.9
    (104 ratings)
    7.6
    (146 ratings)
    Likelihood to Renew
    8.0
    (20 ratings)
    8.0
    (10 ratings)
    Usability
    7.8
    (34 ratings)
    8.0
    (72 ratings)
    Availability
    -
    (0 ratings)
    10.0
    (1 ratings)
    Performance
    -
    (0 ratings)
    10.0
    (1 ratings)
    Support Rating
    8.0
    (11 ratings)
    6.0
    (28 ratings)
    Online Training
    7.5
    (2 ratings)
    -
    (0 ratings)
    Implementation Rating
    9.2
    (4 ratings)
    5.5
    (85 ratings)
    Configurability
    -
    (0 ratings)
    9.0
    (1 ratings)
    Contract Terms and Pricing Model
    3.8
    (3 ratings)
    -
    (0 ratings)
    Ease of integration
    -
    (0 ratings)
    8.0
    (1 ratings)
    Product Scalability
    -
    (0 ratings)
    8.0
    (1 ratings)
    Professional Services
    9.0
    (1 ratings)
    -
    (0 ratings)
    Vendor post-sale
    -
    (0 ratings)
    9.0
    (1 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    9.0
    (1 ratings)
    User Testimonials
    Microsoft Dynamics 365Namely
    Likelihood to Recommend
    Microsoft
    Provides our company access to manage and customize the folds tailored to our needs. We needed to have certain paragraphs on certain paperwork per customer. MD 365 has those options to customize where needed and remove when not. The system is easy to navigate, and training can be done in a matter of days, even without prior knowledge of the system or similar systems.
    Incentivized
    Read full review
    Vensure Employer Services
    Namely is aesthetically very pleasing and navigates like other social media platforms which can be appealing to potentially a remote workforce who interacts more online than in person. Unfortunately, it did not serve our population well as we are primarily manufacturing where people are not as interested in utilizing the HRIS for interactions when they would rather connect in person.
    Read full review
    Pros
    Microsoft
    • Best to use for AP - like in our organization, there are plenty of AP bills, so with Dynamics, we can quickly enter the same into the Excel utility, which means CSV-based upload, and then we can easily upload the same to the software. It's a time saver.
    • Best for Bank reconciliation - MS Dynamics makes Bank reconciliation easy. Banks can easily sync with software and easily get reconciled.
    • Generating invoices to customers and directly sending them to their inbox is easy with this software.
    Incentivized
    Read full review
    Vensure Employer Services
    • Namely has helped with our COVID sick leave response. It has made a major difference both with the weekly payroll and the 941 tax filing
    • Keeping track of our multiple PTO plans. Thank goodness for Namely, I have shredded my old PTO spreadsheets.
    • Employees like the convenience of the cell phone app. As a payroll administrator, I like the Geo Tracking tool where I can see where some are when the clock is in or out.
    • The flexibility inside of the payroll system both as you are finalizing an employee profile and when you are processing payroll is a major advantage.
    • The reports I get out of Namely in Excel format work well for me.
    Incentivized
    Read full review
    Cons
    Microsoft
    • Small learning curve, obviously. You won't figure this out in a day, a week, or even a month. But given time, you can learn to be an expert. Or you can always get a consultant or hire in somebody. But learning the tool isn't out of the questions by any means.
    • Licensing can be confusing at times and isn't cheap, but it is cheaper than Salesforce. Plus no additional fees for data calls to better integrate your D365 CE data with other systems.
    • The Classic user interface left a bit to be desired, but now with the much-improved Unified Interface, the web client and the mobile client look the same, much more modern, and have more flexibility and power behind them for customizers as well.
    Incentivized
    Read full review
    Vensure Employer Services
    • Limits to custom reporting
    • No direct feed for Ohio Workers Comp (now a manual process on our end)
    • No option to place an employee on Leave of Absence and exclude them from payroll while they are "inactive"
    • No option to suppress certain deductions for certain pay types (i.e. allow 401K for commissions but block remaining deductions - also now a manual process to uncheck the suppress box for 401K for each commission check)
    Incentivized
    Read full review
    Likelihood to Renew
    Microsoft
    CRM has allowed us to keep all of our data in one place that is easy for all users within the company to view. I came into the company after they had been using CRM for about 4 years. They have all said that since we have used this it has helped us control work processes better, it has allowed us to be able to track things so much better, and has been something that has helped unite many processes that used to be all over the place. We are currently using CRM 4.0 and are planning on upgrading in the next 18 months to the 2011 version. Support for 4.0 is almost all but dried up. Understandably so. Some of the customization we have done, and a plugins we use, are now contained within the 2011 version so we are looking forward to that upgrade. We use an email marketing company as well, and they primarily support the 2011 version, but their product connects and is integrated within CRM. This is a great benefit as well so that all of our marketing information can be contained in one location.
    Read full review
    Vensure Employer Services
    Administrators and employees love Namely. It is very easy to use and streamlined. Employees stay engaged with news feed updates and enjoy all the self service options. The time cards are very easy to access and clocking in and out for non-exempt employees is a breeze. Namely is part of our family.
    Read full review
    Usability
    Microsoft
    The usability is easily adopted for users familiar with other Microsoft products. Dynamics 365 has several interfaces that cross over browsers and tablets. These multiple interfaces will be phased out and updated to a single unified interface eventually to provide the same usability across all devices. The backend configurations is slowly improving with the introduction of PowerApps compared to pre-D365 Online versions
    Incentivized
    Read full review
    Vensure Employer Services
    It is very simple to use for myself, the HR team, and our employees. I find the payroll process very user-friendly. Reporting is simple to navigate and produce the required information requested. I know our employees enjoy the self-service feature and use it on a regular basis, which saves me time.
    Incentivized
    Read full review
    Support Rating
    Microsoft
    Our partner, Ledgeview Partners has been FANTASTIC to work with. They are always timely in their response and have taken time to understand our business and our specific needs. We've made a lot of advanced customizations and they have been a great help in making those updates.
    Incentivized
    Read full review
    Vensure Employer Services
    Namely platform has pretty good support: knowledgeable and relatively fast response times. Namely Payroll and Namely Benefits are very much depending on the quality of the support agent or CSM: we have had knowledgeable and attentive ones, but also ones that have provided erroneous information or failed to respond to urgent asks in a timely manner
    Incentivized
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    Implementation Rating
    Microsoft
    We used a data warehouse to house our data, and our IT team and implementation vendor worked diligently ahead of time to construct idea implementation plans. Out of millions of records- we had less than a dozen errors, which is remarkable. My major insight is simply having a group of completely devoted individuals working towards your goal who fully understand the desired outcome. Focused resources for implementation season are critical to success.
    Read full review
    Vensure Employer Services
    Implementation was a bit complicated and our company had to carry most of the weight. It often felt like our implementation manager was giving us extra work that she did not want to do herself. It also took much longer than expected - I believe almost 2 months. I believe our company carried a bit too much of the weight.
    Incentivized
    Read full review
    Alternatives Considered
    Microsoft
    Microsoft Dynamics was part of a system overhaul for a local school, and we looked at many products. If we had used it for a company with low turnover, then it might have been more feasible. They needed something a new person could learn quickly, someone who might also be learning marketing terms at the same time - especially if there is nobody to train the individual now expected to know the system. Similar issues occurred with all of these programs (we called it being too big for their britches), and one of the bigger things we liked was that it is more compatible with MS Office products in both technical and visual appeal. If you have a steady employees who use a CRM consistently, low turnover, and those who are very familiar with Office products, Dynamics would be the smartest option for you. Unfortunately, this was just not true for the school environment
    Incentivized
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    Vensure Employer Services
    The reason I continued to choose Namely at multiple employers is due to the continuity of employee experience. And the features have continued to grow since I initially onboarded in 2014. Also, through the years, I have had terrific benefits teams. The customer service has been the worst part of the experience outside of the benefits team.
    Incentivized
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    Contract Terms and Pricing Model
    Microsoft
    On our purchase, I'd been interrogated about our usage. Our needs are met by Microsoft Dynamics 365, which is simple to use. With so much data and information available, we must ensure that it is presented correctly to managers. Due to a lack of use, we don't have to spend as much money on Salesforce.
    Read full review
    Vensure Employer Services
    No answers on this topic
    Professional Services
    Microsoft
    My company's preferred program right now is Microsoft Dynamics 365. We use it to keep track of customers and important sales metrics in a streamlined manner. Anyone familiar with CRMs will find the tool extremely useful. Considering that we have a good turnover, this product will be used for its basic segments. As a result, there are few chances of error with Microsoft dynamics because it is so easy to use. Many options for recording data on these leads are available. It meets our needs and pays off.
    Read full review
    Vensure Employer Services
    No answers on this topic
    Return on Investment
    Microsoft
    • For those without a centralized, all in one solution for major HR, Finance and other departments, Microsoft Dynamics 365 has vastly improved employee time utilization and profit.
    • Migrating clients from on-premise to the cloud has reaped benefits including better security, no unscheduled downtime and frequent updates to functionality.
    • Those transferring from cheaper solutions have lost money in the aim to be better integrated with other Microsoft products and AI they don't really utilize.
    Incentivized
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    Vensure Employer Services
    • We were able to transition to a fully digital onboarding process which saved us hours in time per new hire and made the process smoother for the new hire.
    • Namely is our first HRIS and has helped the HR department to find data and information quickly.
    • Namely helped us digitize our performance management process which the company undergoes on an annual basis.
    Incentivized
    Read full review
    ScreenShots

    Namely Screenshots

    Screenshot of the Namely employee dashboard. This creates a central hub to access payroll and benefits info, share announcements, celebrate milestones, and navigate everything HR, from a desk or on the go.Screenshot of Namely Payroll, which is backed by automation and built-in compliance.Screenshot of the Onboarding interface, for new hires.Screenshot of the Applicant Tracking interface, which supports processes from job posting to onboarding with tools for hiring teams and candidates.Screenshot of the Benefits Administration interface, which supports open enrollment, plan changes, and employee elections.Screenshot of the Workforce Management interface. From here, viewers can track time, manage schedules, and handle complex workforce needs.