Microsoft Dynamics 365 vs. Oracle PeopleSoft HCM

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Microsoft Dynamics 365
Score 8.0 out of 10
N/A
Microsoft Dynamics 365 is a CRM providing sales, marketing, and service functionality. It is offered as SaaS and on-premise. Dynamics 365 is part of the larger Dynamics suite of business intelligence and ERP products.
$44
per month
Oracle PeopleSoft HCM
Score 6.8 out of 10
N/A
Oracle's PeopleSoft HCM is a complete, customizable suite including Global Core Human Capital Management, Workforce Management, Workforce Service Delivery, and Talent Management. PeopleSoft can be integrated to run on the Oracle Cloud.
$85
Per User Per Month
Pricing
Microsoft Dynamics 365Oracle PeopleSoft HCM
Editions & Modules
No answers on this topic
Benefits
$85.00
Per User Per Month
Pension Administration
$85.00
Per User Per Month
Human Resources
$185.00
Per User Per Month
Payroll
$225.00
Per User Per Month
Offerings
Pricing Offerings
Microsoft Dynamics 365Oracle PeopleSoft HCM
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Microsoft Dynamics 365Oracle PeopleSoft HCM
Considered Both Products
Microsoft Dynamics 365

No answer on this topic

Oracle PeopleSoft HCM
Chose Oracle PeopleSoft HCM
We reviewed a number of comparable software solutions and ended up choosing Peoplesoft HCM due to its features, solid platform, and the backing of Oracle. The product outshined others with its integrated portal, flexibility with user group access, and the ability to use the …
Features
Microsoft Dynamics 365Oracle PeopleSoft HCM
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
Microsoft Dynamics 365
7.7
84 Ratings
2% below category average
Oracle PeopleSoft HCM
-
Ratings
Customer data management / contact management7.981 Ratings00 Ratings
Workflow management7.980 Ratings00 Ratings
Territory management7.160 Ratings00 Ratings
Opportunity management7.572 Ratings00 Ratings
Integration with email client (e.g., Outlook or Gmail)8.079 Ratings00 Ratings
Contract management7.961 Ratings00 Ratings
Quote & order management7.458 Ratings00 Ratings
Interaction tracking8.171 Ratings00 Ratings
Channel / partner relationship management7.362 Ratings00 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
Microsoft Dynamics 365
8.0
68 Ratings
4% above category average
Oracle PeopleSoft HCM
-
Ratings
Case management7.863 Ratings00 Ratings
Call center management7.850 Ratings00 Ratings
Help desk management8.457 Ratings00 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
Microsoft Dynamics 365
7.8
78 Ratings
0% above category average
Oracle PeopleSoft HCM
-
Ratings
Lead management7.672 Ratings00 Ratings
Email marketing8.171 Ratings00 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
Microsoft Dynamics 365
8.0
76 Ratings
4% above category average
Oracle PeopleSoft HCM
-
Ratings
Task management8.171 Ratings00 Ratings
Billing and invoicing management8.054 Ratings00 Ratings
Reporting8.065 Ratings00 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
Microsoft Dynamics 365
7.6
77 Ratings
1% below category average
Oracle PeopleSoft HCM
-
Ratings
Forecasting7.667 Ratings00 Ratings
Pipeline visualization7.773 Ratings00 Ratings
Customizable reports7.476 Ratings00 Ratings
Customization
Comparison of Customization features of Product A and Product B
Microsoft Dynamics 365
7.7
80 Ratings
0% above category average
Oracle PeopleSoft HCM
-
Ratings
Custom fields7.678 Ratings00 Ratings
Custom objects7.572 Ratings00 Ratings
Scripting environment7.956 Ratings00 Ratings
API for custom integration7.861 Ratings00 Ratings
Security
Comparison of Security features of Product A and Product B
Microsoft Dynamics 365
8.8
75 Ratings
4% above category average
Oracle PeopleSoft HCM
-
Ratings
Single sign-on capability8.869 Ratings00 Ratings
Role-based user permissions8.770 Ratings00 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
Microsoft Dynamics 365
7.7
44 Ratings
3% above category average
Oracle PeopleSoft HCM
-
Ratings
Social data7.843 Ratings00 Ratings
Social engagement7.643 Ratings00 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
Microsoft Dynamics 365
7.2
65 Ratings
4% below category average
Oracle PeopleSoft HCM
-
Ratings
Marketing automation7.665 Ratings00 Ratings
Compensation management6.834 Ratings00 Ratings
Platform
Comparison of Platform features of Product A and Product B
Microsoft Dynamics 365
6.8
56 Ratings
11% below category average
Oracle PeopleSoft HCM
-
Ratings
Mobile access6.856 Ratings00 Ratings
Human Resource Management
Comparison of Human Resource Management features of Product A and Product B
Microsoft Dynamics 365
-
Ratings
Oracle PeopleSoft HCM
7.7
75 Ratings
5% below category average
Employee demographic data00 Ratings8.271 Ratings
Employment history00 Ratings7.769 Ratings
Job profiles and administration00 Ratings7.371 Ratings
Workflow for transfers, promotions, pay raises, etc.00 Ratings7.569 Ratings
Organizational charting00 Ratings7.661 Ratings
Organization and location management00 Ratings8.066 Ratings
Compliance data (COBRA, OSHA, etc.)00 Ratings7.458 Ratings
Payroll Management
Comparison of Payroll Management features of Product A and Product B
Microsoft Dynamics 365
-
Ratings
Oracle PeopleSoft HCM
7.3
65 Ratings
11% below category average
Pay calculation00 Ratings7.561 Ratings
Support for external payroll vendors00 Ratings7.045 Ratings
Off-cycle/On-Demand payment00 Ratings7.28 Ratings
Benefit plan administration00 Ratings7.256 Ratings
Direct deposit files00 Ratings7.659 Ratings
Salary revision and increment management00 Ratings7.657 Ratings
Reimbursement management00 Ratings6.944 Ratings
Leave and Attendance Management
Comparison of Leave and Attendance Management features of Product A and Product B
Microsoft Dynamics 365
-
Ratings
Oracle PeopleSoft HCM
7.3
53 Ratings
11% below category average
Approval workflow00 Ratings7.545 Ratings
Balance details00 Ratings7.252 Ratings
Annual carry-forward and encashment00 Ratings7.141 Ratings
Employee Self Service
Comparison of Employee Self Service features of Product A and Product B
Microsoft Dynamics 365
-
Ratings
Oracle PeopleSoft HCM
7.3
74 Ratings
12% below category average
View and generate pay and benefit information00 Ratings7.864 Ratings
Update personal information00 Ratings8.472 Ratings
View company policy documentation00 Ratings6.650 Ratings
Employee recognition00 Ratings5.843 Ratings
View job history00 Ratings8.068 Ratings
Asset Management
Comparison of Asset Management features of Product A and Product B
Microsoft Dynamics 365
-
Ratings
Oracle PeopleSoft HCM
8.6
30 Ratings
7% above category average
Tracking of all physical assets00 Ratings8.630 Ratings
HR Reporting
Comparison of HR Reporting features of Product A and Product B
Microsoft Dynamics 365
-
Ratings
Oracle PeopleSoft HCM
7.0
70 Ratings
8% below category average
Report builder00 Ratings8.367 Ratings
Pre-built reports00 Ratings7.064 Ratings
Ability to combine HR data with external data00 Ratings5.759 Ratings
Onboarding
Comparison of Onboarding features of Product A and Product B
Microsoft Dynamics 365
-
Ratings
Oracle PeopleSoft HCM
7.7
49 Ratings
3% below category average
New hire portal00 Ratings7.649 Ratings
Manager tracking tools00 Ratings7.745 Ratings
Performance and Goals
Comparison of Performance and Goals features of Product A and Product B
Microsoft Dynamics 365
-
Ratings
Oracle PeopleSoft HCM
6.8
38 Ratings
17% below category average
Corporate goal setting00 Ratings6.736 Ratings
Individual goal setting00 Ratings7.338 Ratings
Line-of sight-visibility00 Ratings6.536 Ratings
Performance tracking00 Ratings6.538 Ratings
Performance Management
Comparison of Performance Management features of Product A and Product B
Microsoft Dynamics 365
-
Ratings
Oracle PeopleSoft HCM
5.7
43 Ratings
32% below category average
Performance plans00 Ratings6.042 Ratings
Performance improvement plans00 Ratings5.641 Ratings
Review status tracking00 Ratings5.741 Ratings
Review reminders00 Ratings5.736 Ratings
Multiple review frequency00 Ratings5.639 Ratings
Succession Planning
Comparison of Succession Planning features of Product A and Product B
Microsoft Dynamics 365
-
Ratings
Oracle PeopleSoft HCM
6.4
34 Ratings
20% below category average
Create succession plans/pools00 Ratings6.533 Ratings
Candidate ranking00 Ratings6.332 Ratings
Candidate search00 Ratings6.333 Ratings
Candidate development00 Ratings6.330 Ratings
Recruiting / ATS
Comparison of Recruiting / ATS features of Product A and Product B
Microsoft Dynamics 365
-
Ratings
Oracle PeopleSoft HCM
6.6
39 Ratings
16% below category average
Job Requisition Management00 Ratings6.037 Ratings
Company Website Posting00 Ratings6.535 Ratings
Publish to Social Media00 Ratings5.832 Ratings
Job Search Site Posting00 Ratings6.036 Ratings
Duplicate Candidate Prevention00 Ratings6.929 Ratings
Applicant Tracking00 Ratings7.438 Ratings
Notifications and Alerts00 Ratings7.437 Ratings
Best Alternatives
Microsoft Dynamics 365Oracle PeopleSoft HCM
Small Businesses
Salesmate
Salesmate
Score 10.0 out of 10
Dayforce Powerpay
Dayforce Powerpay
Score 9.3 out of 10
Medium-sized Companies
Creatio
Creatio
Score 9.0 out of 10
Paypro Workforce Management
Paypro Workforce Management
Score 9.1 out of 10
Enterprises
Creatio
Creatio
Score 9.0 out of 10
PeopleStrong
PeopleStrong
Score 10.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Microsoft Dynamics 365Oracle PeopleSoft HCM
Likelihood to Recommend
7.6
(103 ratings)
6.7
(82 ratings)
Likelihood to Renew
8.0
(20 ratings)
3.0
(11 ratings)
Usability
7.5
(33 ratings)
6.6
(10 ratings)
Availability
-
(0 ratings)
10.0
(2 ratings)
Performance
-
(0 ratings)
5.0
(2 ratings)
Support Rating
8.0
(11 ratings)
1.0
(5 ratings)
In-Person Training
-
(0 ratings)
5.0
(1 ratings)
Online Training
7.5
(2 ratings)
8.0
(2 ratings)
Implementation Rating
9.2
(4 ratings)
8.0
(3 ratings)
Configurability
-
(0 ratings)
2.0
(2 ratings)
Contract Terms and Pricing Model
3.8
(3 ratings)
-
(0 ratings)
Ease of integration
-
(0 ratings)
4.0
(1 ratings)
Product Scalability
-
(0 ratings)
10.0
(2 ratings)
Professional Services
9.0
(1 ratings)
-
(0 ratings)
Vendor post-sale
-
(0 ratings)
3.0
(2 ratings)
Vendor pre-sale
-
(0 ratings)
10.0
(2 ratings)
User Testimonials
Microsoft Dynamics 365Oracle PeopleSoft HCM
Likelihood to Recommend
Microsoft
Provides our company access to manage and customize the folds tailored to our needs. We needed to have certain paragraphs on certain paperwork per customer. MD 365 has those options to customize where needed and remove when not. The system is easy to navigate, and training can be done in a matter of days, even without prior knowledge of the system or similar systems.
Read full review
Oracle
Oracle PeopleSoft HCM is great for onboarding new hires. The process, including some newer direct entry features, has been streamlined and made more intuitive. However, there is a steep learning curve for those who are completely unfamiliar with enterprise systems as a whole. In my experience, Oracle PeopleSoft HCM's updates have historically failed to improve the intuitiveness of navigation and features even through a move to a SaaS configuration in the cloud. This makes it hard to train new HR staff because there may be five different ways to accomplish the same thing and none of them are intuitive enough to just "figure out". This has been a bone of contention for me for all Oracle products for my entire 20+ year career, and it has never been fully addressed.
Read full review
Pros
Microsoft
  • Best to use for AP - like in our organization, there are plenty of AP bills, so with Dynamics, we can quickly enter the same into the Excel utility, which means CSV-based upload, and then we can easily upload the same to the software. It's a time saver.
  • Best for Bank reconciliation - MS Dynamics makes Bank reconciliation easy. Banks can easily sync with software and easily get reconciled.
  • Generating invoices to customers and directly sending them to their inbox is easy with this software.
Read full review
Oracle
  • Oracle PeopleSoft HCM is one of the best product and has helped implement the complex Business functionalities in the Higher Education business in a very streamlined process.
  • Oracle PeopleSoft HCM helped in moving from 34 different legacy system to one centralized system which helps immensely in maintaining the data and reporting purpose.
  • Oracle PeopleSoft HCM also helps immensely in data analytics and trend analysis which helps immensely in preparing for the resourcing and planning for the peak season in advance and be better prepared to handle the quarterly on annual activities.
Read full review
Cons
Microsoft
  • Small learning curve, obviously. You won't figure this out in a day, a week, or even a month. But given time, you can learn to be an expert. Or you can always get a consultant or hire in somebody. But learning the tool isn't out of the questions by any means.
  • Licensing can be confusing at times and isn't cheap, but it is cheaper than Salesforce. Plus no additional fees for data calls to better integrate your D365 CE data with other systems.
  • The Classic user interface left a bit to be desired, but now with the much-improved Unified Interface, the web client and the mobile client look the same, much more modern, and have more flexibility and power behind them for customizers as well.
Read full review
Oracle
  • We have issues with students using Time & Labor for multiple jobs, where time is incorrectly calculated, including negative balances where none exist.
  • The application is complex and some areas, especially Time & Labor, are very difficult to troubleshoot. The overall level of complexity has increased over the years.
  • We also use Campus Solutions and had to split apart HCM and CS, significantly increasing our maintenance overhead and creating inter-system issues that aren't always resolvable.
  • Campus Solutions has developed a solution for managing preferred names and gender identity that is missing/ incompatible with the HCM product.
Read full review
Likelihood to Renew
Microsoft
CRM has allowed us to keep all of our data in one place that is easy for all users within the company to view. I came into the company after they had been using CRM for about 4 years. They have all said that since we have used this it has helped us control work processes better, it has allowed us to be able to track things so much better, and has been something that has helped unite many processes that used to be all over the place. We are currently using CRM 4.0 and are planning on upgrading in the next 18 months to the 2011 version. Support for 4.0 is almost all but dried up. Understandably so. Some of the customization we have done, and a plugins we use, are now contained within the 2011 version so we are looking forward to that upgrade. We use an email marketing company as well, and they primarily support the 2011 version, but their product connects and is integrated within CRM. This is a great benefit as well so that all of our marketing information can be contained in one location.
Read full review
Oracle
PeopleSoft HCM has provided a very flexible platform for our HR needs. The ability to add customizations to handle some of our unique business processes have been critical in the longevity of our PS HCM use. We've been able to handle a wide variety of business processes for multiple subsidiaries due to the ability to customize when needed.
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Usability
Microsoft
The usability is easily adopted for users familiar with other Microsoft products. Dynamics 365 has several interfaces that cross over browsers and tablets. These multiple interfaces will be phased out and updated to a single unified interface eventually to provide the same usability across all devices. The backend configurations is slowly improving with the introduction of PowerApps compared to pre-D365 Online versions
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Oracle
Oracle HCM has been around for more thab a decade and is a preferred package to use for Human capital management.Ease with which upgrades happen and how updates are pushed has come thru a long way of improvement and research over the years.Oracle has moved toward cloud based architecture which will help in its customers keep at par with current industry trends.
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Reliability and Availability
Microsoft
No answers on this topic
Oracle
I give this rating because we have had no issues in the area of the product's overall availability. In my opinion the resources are there when we need them and the features serve the purpose they are set to do. I feel things have gone really well as far as the availability of the product.
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Performance
Microsoft
No answers on this topic
Oracle
This is highly dependent on the server setup you implement. You need to make sure you've included enough hardware to support your users. Not enough power will quickly rear its ugly head. If you've got the correct setup, the product will operate quickly and provide a good user experience. Oracle is slowed down by certain realtime interfaces to other systems, but this can be addressed by your technical team relatively easily.
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Support Rating
Microsoft
Our partner, Ledgeview Partners has been FANTASTIC to work with. They are always timely in their response and have taken time to understand our business and our specific needs. We've made a lot of advanced customizations and they have been a great help in making those updates.
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Oracle
Overall support has been positive and Oracle has gladly sent out representatives to meet with our teams in person. Despite sometimes sow and inadequate fixes, their willingness to try and meet face to face helps give them a better name in our organization. Sometimes their people do not understand unique needs of the industry, and it can be a challenge to explain that one size does not fit all. Finding the appropriate IT support for our unique requests has been hit and miss.
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In-Person Training
Microsoft
No answers on this topic
Oracle
In my opinion, training in Oracle PeopleSoft HCM is arduous at best. In my experience, there are numerous issues with creating training environments and that makes practice in a sandbox costly. I prefer asynchronous simulated environment training for this reason, but that costs even more due to the development and testing time needed to create that training. eLearning is always there with only the need to keep it up-to-date.
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Online Training
Microsoft
No answers on this topic
Oracle
It was a great training tool and provided all of the necessary information we needed to implement the sites for our clients. We were provided with a great deal of resources in regards to Oracle CRM. We didn't have any issues with the training at all. The only thing I would say would that there could be more FAQ's for users to read through
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Implementation Rating
Microsoft
We used a data warehouse to house our data, and our IT team and implementation vendor worked diligently ahead of time to construct idea implementation plans. Out of millions of records- we had less than a dozen errors, which is remarkable. My major insight is simply having a group of completely devoted individuals working towards your goal who fully understand the desired outcome. Focused resources for implementation season are critical to success.
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Oracle
When we implement Oracle and Taleo to different clients it typically goes pretty smoothly. When we do system upgrades we usually test the main issues the clients are having just to make sure there are not outstanding issues or errors. I don't have any examples where implementation went poorly. It typically goes well and clients are pleased with the final result. The only complaint would be the time it takes to implement
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Alternatives Considered
Microsoft
Microsoft Dynamics was part of a system overhaul for a local school, and we looked at many products. If we had used it for a company with low turnover, then it might have been more feasible. They needed something a new person could learn quickly, someone who might also be learning marketing terms at the same time - especially if there is nobody to train the individual now expected to know the system. Similar issues occurred with all of these programs (we called it being too big for their britches), and one of the bigger things we liked was that it is more compatible with MS Office products in both technical and visual appeal. If you have a steady employees who use a CRM consistently, low turnover, and those who are very familiar with Office products, Dynamics would be the smartest option for you. Unfortunately, this was just not true for the school environment
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Oracle
Oracle PeopleSoft HCM is not as good as SuccessFactors HCM. The look and feel of Oracle PeopleSoft HCM is still 'old school'. Cloud solutions can do more. SuccessFactors offers a great talent management, performance measurement, and employee development, while Oracle PeopleSoft HCM's core is employee records, benefits, and payroll.
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Contract Terms and Pricing Model
Microsoft
On our purchase, I'd been interrogated about our usage. Our needs are met by Microsoft Dynamics 365, which is simple to use. With so much data and information available, we must ensure that it is presented correctly to managers. Due to a lack of use, we don't have to spend as much money on Salesforce.
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Oracle
No answers on this topic
Scalability
Microsoft
No answers on this topic
Oracle
In my opinion I rate this high because we have had no issues in this area and so that is why I give it such a high rating. There is no issue with the product's overall scalability. In my opinion this has been a positive from my team and client's view.
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Professional Services
Microsoft
My company's preferred program right now is Microsoft Dynamics 365. We use it to keep track of customers and important sales metrics in a streamlined manner. Anyone familiar with CRMs will find the tool extremely useful. Considering that we have a good turnover, this product will be used for its basic segments. As a result, there are few chances of error with Microsoft dynamics because it is so easy to use. Many options for recording data on these leads are available. It meets our needs and pays off.
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Oracle
No answers on this topic
Return on Investment
Microsoft
  • For those without a centralized, all in one solution for major HR, Finance and other departments, Microsoft Dynamics 365 has vastly improved employee time utilization and profit.
  • Migrating clients from on-premise to the cloud has reaped benefits including better security, no unscheduled downtime and frequent updates to functionality.
  • Those transferring from cheaper solutions have lost money in the aim to be better integrated with other Microsoft products and AI they don't really utilize.
Read full review
Oracle
  • As a long time PeopleSoft user, my institution has found great advantages of being involved in the HCM realm such as first-hand information, a complete suite of solutions as well as regular updates to stay up with federal and state regulations.
  • Ease of use of development, customization, maintenance and usage perspectives can lead to a better management of financial resources, that minimizes expenditure while providing all necessary resources.
  • Opportunities to provide better customer service and meet organizational policies have to lead to a positive outlook on the tool and its features.
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ScreenShots