PeopleSoft HCM

Overall Satisfaction with Oracle PeopleSoft HCM
Pros
- Thoroughly Tested and developed to adhere to industry needs in the US.
- Great technical support staff that can be contacted to help by filing service requests.
- Helpful manuals in the form of PeopleBooks with loads of useful content to gain technical and functional knowledge about PeopleSoft.
- Great way to not only customize a particular solution but also provides a great way to integrate with third-party solutions.
Cons
- Some modules need in-depth functional knowledge to work as configured. This can lead to some issues if set up is not configured properly.
- Hard to recruit, train and retain technical and functional staff. Employers are always on the lookout for new people interested in PeopleSoft.
- Customizations made by clients can also cause a hindrance to what Oracle can deliver. This is the major reason why it isn't able to catch up to the level of some of its other competitors.
- As a long time PeopleSoft user, my institution has found great advantages of being involved in the HCM realm such as first-hand information, a complete suite of solutions as well as regular updates to stay up with federal and state regulations.
- Ease of use of development, customization, maintenance and usage perspectives can lead to a better management of financial resources, that minimizes expenditure while providing all necessary resources.
- Opportunities to provide better customer service and meet organizational policies have to lead to a positive outlook on the tool and its features.
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