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Microsoft Dynamics 365 vs. Qlik Cloud Analytics (Qlik Sense)

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Microsoft Dynamics 365

    Score8 out of 10
    N/AMicrosoft Dynamics 365 is a CRM providing sales, marketing, and service functionality. It is offered as SaaS and on-premise. Dynamics 365 is part of the larger Dynamics suite of business intelligence and ERP products.

    $44

    per month

    Qlik Cloud Analytics (Qlik Sense)

    Score8.1 out of 10
    N/AQlik Sense® is a self-service BI platform for data discovery and visualization. It supports a full range of analytics use cases—data governance, pixel-perfect reporting, and collaboration. Its Associative Engine indexes and connects relationships between data points for creating actionable insights.

    $200

    per month

    Pricing
    Microsoft Dynamics 365Qlik Cloud Analytics (Qlik Sense)
    Editions & Modules
    No answers on this topic
    Starter
    $200
    per month
    Standard
    $825
    per month
    Premium
    $2750
    per month
    Qlik Sense (On-Premise)
    Contact Sales
    Offerings
    Pricing Offerings
    Microsoft Dynamics 365Qlik Cloud Analytics (Qlik Sense)
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Microsoft Dynamics 365Qlik Cloud Analytics (Qlik Sense)
    Considered Both Products
    Microsoft
    Chose Microsoft Dynamics 365
    CRM is similar to Salesforce in features. SFDC has much better marketing but Microsoft gets the job done.
    Incentivized
    Qlik
    Chose Qlik Cloud Analytics (Qlik Sense)
    Easy to use and understand.
    Incentivized
    Chose Qlik Cloud Analytics (Qlik Sense)
    In terms of reporting, demonstration abilities, Qlik sense is definitely leader.
    Incentivized
    Chose Qlik Cloud Analytics (Qlik Sense)
    As said before, Qlik Sense is an in-memory tool and one of top leaders in Gartner Magic Quadrant.
    Incentivized
    Chose Qlik Cloud Analytics (Qlik Sense)
    Power BI (Excel frontend) has slicker graphs than Qlik. Qlik is much better at drilldown and interactivly presenting a report. But when Powerpoint is used, the output of Excel is much, much more attractive than the standard boring graphs of Qlik.
    Incentivized
    Chose Qlik Cloud Analytics (Qlik Sense)
    Low threshold implementation traject. Low starting cost. Experience of the project team in former companies with Qlik also contributed to the decision.
    Incentivized
    Chose Qlik Cloud Analytics (Qlik Sense)
    Qlik Sense have the most flexibility of this products.
    Incentivized
    Chose Qlik Cloud Analytics (Qlik Sense)
    No other products so far. We heavily use Qlik Sense to create dashboards and some predictive analytics. We will be planning to use n-print.
    Incentivized
    Chose Qlik Cloud Analytics (Qlik Sense)
    Qlik Sense is more mature and has more capabilities that currently lack in power BI.
    Incentivized
    Chose Qlik Cloud Analytics (Qlik Sense)
    I personally think that Qlik Sense is a lot more user-friendly than QlikView, and I have also noticed that it loads the data a lot faster.
    Incentivized
    Key User Insights
    Would buy again
    88%
    Would buy again
    23 Answers
    89%
    Would buy again
    73 Answers
    Delivers good value for the price
    87%
    Delivers good value for the price
    20 Answers
    89%
    Delivers good value for the price
    57 Answers
    Happy with the feature set
    88%
    Happy with the feature set
    23 Answers
    89%
    Happy with the feature set
    74 Answers
    Lived up to sales and marketing promises
    86%
    Lived up to sales and marketing promises
    12 Answers
    91%
    Lived up to sales and marketing promises
    48 Answers
    Implementation went as expected
    82%
    Implementation went as expected
    18 Answers
    85%
    Implementation went as expected
    52 Answers
    Features
    Microsoft Dynamics 365Qlik Cloud Analytics (Qlik Sense)
    Sales Force Automation
    Comparison of Sales Force Automation features of Microsoft Dynamics 365 and Qlik Cloud Analytics (Qlik Sense)
    Feature
    Microsoft Dynamics 365
    7.7
    84 Ratings
    2% below category average
    Qlik Cloud Analytics (Qlik Sense)
    -
    Ratings
    Customer data management / contact management7.981 Ratings00 Ratings
    Workflow management7.980 Ratings00 Ratings
    Territory management7.160 Ratings00 Ratings
    Opportunity management7.672 Ratings00 Ratings
    Integration with email client (e.g., Outlook or Gmail)7.879 Ratings00 Ratings
    Contract management7.961 Ratings00 Ratings
    Quote & order management7.258 Ratings00 Ratings
    Interaction tracking8.171 Ratings00 Ratings
    Channel / partner relationship management7.362 Ratings00 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Microsoft Dynamics 365 and Qlik Cloud Analytics (Qlik Sense)
    Feature
    Microsoft Dynamics 365
    8.0
    68 Ratings
    4% above category average
    Qlik Cloud Analytics (Qlik Sense)
    -
    Ratings
    Case management7.863 Ratings00 Ratings
    Call center management7.950 Ratings00 Ratings
    Help desk management8.557 Ratings00 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Microsoft Dynamics 365 and Qlik Cloud Analytics (Qlik Sense)
    Feature
    Microsoft Dynamics 365
    7.9
    78 Ratings
    2% above category average
    Qlik Cloud Analytics (Qlik Sense)
    -
    Ratings
    Lead management7.672 Ratings00 Ratings
    Email marketing8.171 Ratings00 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Microsoft Dynamics 365 and Qlik Cloud Analytics (Qlik Sense)
    Feature
    Microsoft Dynamics 365
    8.0
    76 Ratings
    4% above category average
    Qlik Cloud Analytics (Qlik Sense)
    -
    Ratings
    Task management8.171 Ratings00 Ratings
    Billing and invoicing management8.054 Ratings00 Ratings
    Reporting8.065 Ratings00 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Microsoft Dynamics 365 and Qlik Cloud Analytics (Qlik Sense)
    Feature
    Microsoft Dynamics 365
    7.6
    77 Ratings
    1% below category average
    Qlik Cloud Analytics (Qlik Sense)
    -
    Ratings
    Forecasting7.667 Ratings00 Ratings
    Pipeline visualization7.873 Ratings00 Ratings
    Customizable reports7.476 Ratings00 Ratings
    Customization
    Comparison of Customization features of Microsoft Dynamics 365 and Qlik Cloud Analytics (Qlik Sense)
    Feature
    Microsoft Dynamics 365
    7.7
    80 Ratings
    1% above category average
    Qlik Cloud Analytics (Qlik Sense)
    -
    Ratings
    Custom fields7.678 Ratings00 Ratings
    Custom objects7.572 Ratings00 Ratings
    Scripting environment7.956 Ratings00 Ratings
    API for custom integration7.861 Ratings00 Ratings
    Security
    Comparison of Security features of Microsoft Dynamics 365 and Qlik Cloud Analytics (Qlik Sense)
    Feature
    Microsoft Dynamics 365
    8.8
    75 Ratings
    5% above category average
    Qlik Cloud Analytics (Qlik Sense)
    -
    Ratings
    Single sign-on capability8.869 Ratings00 Ratings
    Role-based user permissions8.770 Ratings00 Ratings
    Social CRM
    Comparison of Social CRM features of Microsoft Dynamics 365 and Qlik Cloud Analytics (Qlik Sense)
    Feature
    Microsoft Dynamics 365
    7.7
    44 Ratings
    2% above category average
    Qlik Cloud Analytics (Qlik Sense)
    -
    Ratings
    Social data7.843 Ratings00 Ratings
    Social engagement7.643 Ratings00 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of Microsoft Dynamics 365 and Qlik Cloud Analytics (Qlik Sense)
    Feature
    Microsoft Dynamics 365
    7.2
    65 Ratings
    5% below category average
    Qlik Cloud Analytics (Qlik Sense)
    -
    Ratings
    Marketing automation7.665 Ratings00 Ratings
    Compensation management6.834 Ratings00 Ratings
    Platform
    Comparison of Platform features of Microsoft Dynamics 365 and Qlik Cloud Analytics (Qlik Sense)
    Feature
    Microsoft Dynamics 365
    6.8
    56 Ratings
    11% below category average
    Qlik Cloud Analytics (Qlik Sense)
    -
    Ratings
    Mobile access6.856 Ratings00 Ratings
    BI Standard Reporting
    Comparison of BI Standard Reporting features of Microsoft Dynamics 365 and Qlik Cloud Analytics (Qlik Sense)
    Feature
    Microsoft Dynamics 365
    -
    Ratings
    Qlik Cloud Analytics (Qlik Sense)
    7.8
    315 Ratings
    5% below category average
    Pixel Perfect reports00 Ratings8.3216 Ratings
    Customizable dashboards00 Ratings7.8313 Ratings
    Report Formatting Templates00 Ratings7.5228 Ratings
    Ad-hoc Reporting
    Comparison of Ad-hoc Reporting features of Microsoft Dynamics 365 and Qlik Cloud Analytics (Qlik Sense)
    Feature
    Microsoft Dynamics 365
    -
    Ratings
    Qlik Cloud Analytics (Qlik Sense)
    7.0
    326 Ratings
    13% below category average
    Drill-down analysis00 Ratings8.0322 Ratings
    Formatting capabilities00 Ratings6.2315 Ratings
    Integration with R or other statistical packages00 Ratings6.3154 Ratings
    Report sharing and collaboration00 Ratings7.6299 Ratings
    Report Output and Scheduling
    Comparison of Report Output and Scheduling features of Microsoft Dynamics 365 and Qlik Cloud Analytics (Qlik Sense)
    Feature
    Microsoft Dynamics 365
    -
    Ratings
    Qlik Cloud Analytics (Qlik Sense)
    7.5
    278 Ratings
    9% below category average
    Publish to Web00 Ratings5.9210 Ratings
    Publish to PDF00 Ratings6.9257 Ratings
    Report Versioning00 Ratings7.8176 Ratings
    Report Delivery Scheduling00 Ratings8.7183 Ratings
    Delivery to Remote Servers00 Ratings8.1108 Ratings
    Data Discovery and Visualization
    Comparison of Data Discovery and Visualization features of Microsoft Dynamics 365 and Qlik Cloud Analytics (Qlik Sense)
    Feature
    Microsoft Dynamics 365
    -
    Ratings
    Qlik Cloud Analytics (Qlik Sense)
    6.7
    314 Ratings
    18% below category average
    Pre-built visualization formats (heatmaps, scatter plots etc.)00 Ratings6.7307 Ratings
    Location Analytics / Geographic Visualization00 Ratings8.1283 Ratings
    Predictive Analytics00 Ratings6.3195 Ratings
    Pattern Recognition and Data Mining00 Ratings5.92 Ratings
    Access Control and Security
    Comparison of Access Control and Security features of Microsoft Dynamics 365 and Qlik Cloud Analytics (Qlik Sense)
    Feature
    Microsoft Dynamics 365
    -
    Ratings
    Qlik Cloud Analytics (Qlik Sense)
    7.7
    297 Ratings
    10% below category average
    Multi-User Support (named login)00 Ratings6.6276 Ratings
    Role-Based Security Model00 Ratings8.4272 Ratings
    Multiple Access Permission Levels (Create, Read, Delete)00 Ratings7.4275 Ratings
    Report-Level Access Control00 Ratings7.42 Ratings
    Single Sign-On (SSO)00 Ratings8.7218 Ratings
    Mobile Capabilities
    Comparison of Mobile Capabilities features of Microsoft Dynamics 365 and Qlik Cloud Analytics (Qlik Sense)
    Feature
    Microsoft Dynamics 365
    -
    Ratings
    Qlik Cloud Analytics (Qlik Sense)
    7.5
    221 Ratings
    3% below category average
    Responsive Design for Web Access00 Ratings8.0215 Ratings
    Mobile Application00 Ratings8.0133 Ratings
    Dashboard / Report / Visualization Interactivity on Mobile00 Ratings9.0185 Ratings
    Application Program Interfaces (APIs) / Embedding
    Comparison of Application Program Interfaces (APIs) / Embedding features of Microsoft Dynamics 365 and Qlik Cloud Analytics (Qlik Sense)
    Feature
    Microsoft Dynamics 365
    -
    Ratings
    Qlik Cloud Analytics (Qlik Sense)
    8.3
    145 Ratings
    7% above category average
    REST API00 Ratings8.0125 Ratings
    Javascript API00 Ratings8.494 Ratings
    iFrames00 Ratings8.094 Ratings
    Java API00 Ratings8.471 Ratings
    Themeable User Interface (UI)00 Ratings8.497 Ratings
    Customizable Platform (Open Source)00 Ratings8.784 Ratings
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    Score8.1 out of 10
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    User Ratings
    Microsoft Dynamics 365Qlik Cloud Analytics (Qlik Sense)
    Likelihood to Recommend
    7.9
    (104 ratings)
    8.3
    (332 ratings)
    Likelihood to Renew
    8.0
    (20 ratings)
    8.4
    (7 ratings)
    Usability
    7.8
    (34 ratings)
    8.3
    (14 ratings)
    Support Rating
    8.0
    (11 ratings)
    7.3
    (9 ratings)
    In-Person Training
    -
    (0 ratings)
    9.1
    (1 ratings)
    Online Training
    7.5
    (2 ratings)
    9.1
    (1 ratings)
    Implementation Rating
    9.2
    (4 ratings)
    7.3
    (5 ratings)
    Contract Terms and Pricing Model
    3.8
    (3 ratings)
    -
    (0 ratings)
    Data Sharing and Collaboration
    -
    (0 ratings)
    3.4
    (36 ratings)
    Data Sources
    -
    (0 ratings)
    7.5
    (37 ratings)
    Professional Services
    9.0
    (1 ratings)
    -
    (0 ratings)
    Vendor post-sale
    -
    (0 ratings)
    9.1
    (1 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    9.1
    (1 ratings)
    User Testimonials
    Microsoft Dynamics 365Qlik Cloud Analytics (Qlik Sense)
    Likelihood to Recommend
    Microsoft
    Provides our company access to manage and customize the folds tailored to our needs. We needed to have certain paragraphs on certain paperwork per customer. MD 365 has those options to customize where needed and remove when not. The system is easy to navigate, and training can be done in a matter of days, even without prior knowledge of the system or similar systems.
    Incentivized
    Read full review
    Qlik
    Qlik Sense is a program whose purpose is to greatly improve all your operations and use of all data in an organic way. The mission will always be to increase the economic and commercial processes of the company in a short time. I recommended it for its high technology, which was Created for this area, the results are successful. We have noticed how it has increased relationships with our clients thanks to the credibility and security that we provide.
    Incentivized
    Read full review
    Pros
    Microsoft
    • Best to use for AP - like in our organization, there are plenty of AP bills, so with Dynamics, we can quickly enter the same into the Excel utility, which means CSV-based upload, and then we can easily upload the same to the software. It's a time saver.
    • Best for Bank reconciliation - MS Dynamics makes Bank reconciliation easy. Banks can easily sync with software and easily get reconciled.
    • Generating invoices to customers and directly sending them to their inbox is easy with this software.
    Incentivized
    Read full review
    Qlik
    • Flexibility in data recording, from the app, as well as in handling them. Allowing you to view reports quickly and effectively.
    • Easy to generate dynamic graphics according to our needs.
    • It is very easy to use, intuitive, so it does not generate costs in the learning process compared to the tool with collaborators
    Incentivized
    Read full review
    Cons
    Microsoft
    • Small learning curve, obviously. You won't figure this out in a day, a week, or even a month. But given time, you can learn to be an expert. Or you can always get a consultant or hire in somebody. But learning the tool isn't out of the questions by any means.
    • Licensing can be confusing at times and isn't cheap, but it is cheaper than Salesforce. Plus no additional fees for data calls to better integrate your D365 CE data with other systems.
    • The Classic user interface left a bit to be desired, but now with the much-improved Unified Interface, the web client and the mobile client look the same, much more modern, and have more flexibility and power behind them for customizers as well.
    Incentivized
    Read full review
    Qlik
    • Scalability is RAM limited, all data is associative and in-memory so server's RAM is directly proportional to performance
    • Limitation on advanced analytics capabilities in the form of R integration to perform complex statistical and analytical calculations
    • Can have more intuitive interface
    Incentivized
    Read full review
    Likelihood to Renew
    Microsoft
    CRM has allowed us to keep all of our data in one place that is easy for all users within the company to view. I came into the company after they had been using CRM for about 4 years. They have all said that since we have used this it has helped us control work processes better, it has allowed us to be able to track things so much better, and has been something that has helped unite many processes that used to be all over the place. We are currently using CRM 4.0 and are planning on upgrading in the next 18 months to the 2011 version. Support for 4.0 is almost all but dried up. Understandably so. Some of the customization we have done, and a plugins we use, are now contained within the 2011 version so we are looking forward to that upgrade. We use an email marketing company as well, and they primarily support the 2011 version, but their product connects and is integrated within CRM. This is a great benefit as well so that all of our marketing information can be contained in one location.
    Read full review
    Qlik
    Qlik Sense is a constantly improving it's software and working with its' users to make it better. They are great at keeping their users informed of progress and care about delivering a quality product
    Incentivized
    Read full review
    Usability
    Microsoft
    The usability is easily adopted for users familiar with other Microsoft products. Dynamics 365 has several interfaces that cross over browsers and tablets. These multiple interfaces will be phased out and updated to a single unified interface eventually to provide the same usability across all devices. The backend configurations is slowly improving with the introduction of PowerApps compared to pre-D365 Online versions
    Incentivized
    Read full review
    Qlik
    Qlik Sense has a better and easy to learn user interface compared with other analytics tool which always help us to create regular and adhoc reports within the stipulated time frame and can be easily refreshed at a scheduled time and sent to multiple stakeholders for timely update regarding the Key metrics indicator.
    Incentivized
    Read full review
    Support Rating
    Microsoft
    Our partner, Ledgeview Partners has been FANTASTIC to work with. They are always timely in their response and have taken time to understand our business and our specific needs. We've made a lot of advanced customizations and they have been a great help in making those updates.
    Incentivized
    Read full review
    Qlik
    Qlik is great for companies with lots of business domains and departments because it scales well, especially if data that is reported is saved in SQL and similar structures. Its ease of use and good UI enables business units to create and manage their own reports. That removes a great burden of creating and managing/modifying these pages from the IT team. Overall, it's a win-win for both IT and business units.
    Incentivized
    Read full review
    In-Person Training
    Microsoft
    No answers on this topic
    Qlik
    The instructor was very knowledgeable.
    Incentivized
    Read full review
    Online Training
    Microsoft
    No answers on this topic
    Qlik
    The online instructor was very knowledgeable.
    Incentivized
    Read full review
    Implementation Rating
    Microsoft
    We used a data warehouse to house our data, and our IT team and implementation vendor worked diligently ahead of time to construct idea implementation plans. Out of millions of records- we had less than a dozen errors, which is remarkable. My major insight is simply having a group of completely devoted individuals working towards your goal who fully understand the desired outcome. Focused resources for implementation season are critical to success.
    Read full review
    Qlik
    Hire Qlik consultants. It's better done by them or with their aid.
    Incentivized
    Read full review
    Alternatives Considered
    Microsoft
    Microsoft Dynamics was part of a system overhaul for a local school, and we looked at many products. If we had used it for a company with low turnover, then it might have been more feasible. They needed something a new person could learn quickly, someone who might also be learning marketing terms at the same time - especially if there is nobody to train the individual now expected to know the system. Similar issues occurred with all of these programs (we called it being too big for their britches), and one of the bigger things we liked was that it is more compatible with MS Office products in both technical and visual appeal. If you have a steady employees who use a CRM consistently, low turnover, and those who are very familiar with Office products, Dynamics would be the smartest option for you. Unfortunately, this was just not true for the school environment
    Incentivized
    Read full review
    Qlik
    The customization of the platform opens up plenty of other options depending on the use cases. The API layer is incredibly rich and makes integration of Qlik based visualization into web pages a simple and effective pattern. It's been very easy to use with a great community made up of professionals. Qlik Sense has introduces artificial Intelligence into my data visualization and reporting activity.
    Read full review
    Contract Terms and Pricing Model
    Microsoft
    On our purchase, I'd been interrogated about our usage. Our needs are met by Microsoft Dynamics 365, which is simple to use. With so much data and information available, we must ensure that it is presented correctly to managers. Due to a lack of use, we don't have to spend as much money on Salesforce.
    Read full review
    Qlik
    No answers on this topic
    Professional Services
    Microsoft
    My company's preferred program right now is Microsoft Dynamics 365. We use it to keep track of customers and important sales metrics in a streamlined manner. Anyone familiar with CRMs will find the tool extremely useful. Considering that we have a good turnover, this product will be used for its basic segments. As a result, there are few chances of error with Microsoft dynamics because it is so easy to use. Many options for recording data on these leads are available. It meets our needs and pays off.
    Read full review
    Qlik
    No answers on this topic
    Return on Investment
    Microsoft
    • For those without a centralized, all in one solution for major HR, Finance and other departments, Microsoft Dynamics 365 has vastly improved employee time utilization and profit.
    • Migrating clients from on-premise to the cloud has reaped benefits including better security, no unscheduled downtime and frequent updates to functionality.
    • Those transferring from cheaper solutions have lost money in the aim to be better integrated with other Microsoft products and AI they don't really utilize.
    Incentivized
    Read full review
    Qlik
    • Once an app is published and running good, we can quickly see the time we save to analyze data.
    • It's hard sometimes to realize the money we save by using this system.
    • People start understanding the power of data and asking more questions.
    Incentivized
    Read full review
    ScreenShots

    Qlik Cloud Analytics (Qlik Sense) Screenshots

    Screenshot of Qlik Sense Cash Flow DashboardScreenshot of Qlik Sense Global Smart SearchScreenshot of Qlik Sense Smart Data Compression - Get immediate insight on large dataScreenshot of Extend, mix and mash-up with our APIsScreenshot of Add "External data" with Qlik DataMarket - Data as a ServiceScreenshot of Visualization Bundle