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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Microsoft Dynamics AX (discontinued)

    Score4.8 out of 10
    N/AMicrosoft Dynamics 365 for Finance and Operations (or Dynamics AX) was an ERP product in the Dynamics family. It has been split into separate Dynamics 365 products and is no longer available.N/A

    Nimble

    Score7.5 out of 10
    N/ANimble is a social customer relationship management (CRM) system with features such as contact management and data-driven analytics.

    $15

    per month

    Pricing
    Microsoft Dynamics AX (discontinued)Nimble
    Editions & Modules
    No answers on this topic
    Business
    $19.00
    Per User Per Month
    Offerings
    Pricing Offerings
    Microsoft Dynamics AX (discontinued)Nimble
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Microsoft Dynamics AX (discontinued)Nimble
    Considered Both Products
    Discontinued Products
    No answer on this topic
    Nimble
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    89%
    Would buy again
    16 Answers
    Delivers good value for the price
    No answers on this topic
    88%
    Delivers good value for the price
    15 Answers
    Happy with the feature set
    No answers on this topic
    89%
    Happy with the feature set
    16 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    94%
    Lived up to sales and marketing promises
    16 Answers
    Implementation went as expected
    No answers on this topic
    94%
    Implementation went as expected
    17 Answers
    Features
    Microsoft Dynamics AX (discontinued)Nimble
    Payroll Management
    Comparison of Payroll Management features of Microsoft Dynamics AX (discontinued) and Nimble
    Feature
    Microsoft Dynamics AX (discontinued)
    8.8
    8 Ratings
    16% above category average
    Nimble
    -
    Ratings
    Pay calculation9.07 Ratings00 Ratings
    Benefit plan administration9.05 Ratings00 Ratings
    Direct deposit files8.05 Ratings00 Ratings
    Customization
    Comparison of Customization features of Microsoft Dynamics AX (discontinued) and Nimble
    Feature
    Microsoft Dynamics AX (discontinued)
    7.0
    13 Ratings
    8% below category average
    Nimble
    8.6
    29 Ratings
    12% above category average
    API for custom integration5.013 Ratings8.820 Ratings
    Plug-ins8.912 Ratings00 Ratings
    Custom fields00 Ratings9.029 Ratings
    Custom objects00 Ratings8.322 Ratings
    Scripting environment00 Ratings8.518 Ratings
    Security
    Comparison of Security features of Microsoft Dynamics AX (discontinued) and Nimble
    Feature
    Microsoft Dynamics AX (discontinued)
    6.0
    14 Ratings
    34% below category average
    Nimble
    9.3
    26 Ratings
    10% above category average
    Single sign-on capability5.013 Ratings9.424 Ratings
    Role-based user permissions7.014 Ratings9.324 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of Microsoft Dynamics AX (discontinued) and Nimble
    Feature
    Microsoft Dynamics AX (discontinued)
    8.3
    14 Ratings
    9% above category average
    Nimble
    -
    Ratings
    Dashboards9.012 Ratings00 Ratings
    Standard reports7.014 Ratings00 Ratings
    Custom reports9.014 Ratings00 Ratings
    General Ledger and Configurable Accounting
    Comparison of General Ledger and Configurable Accounting features of Microsoft Dynamics AX (discontinued) and Nimble
    Feature
    Microsoft Dynamics AX (discontinued)
    8.2
    15 Ratings
    6% above category average
    Nimble
    -
    Ratings
    Accounts payable7.015 Ratings00 Ratings
    Accounts receivable7.014 Ratings00 Ratings
    Global Financial Support8.06 Ratings00 Ratings
    Primary and Secondary Ledgers9.07 Ratings00 Ratings
    Journals and Reconciliations7.010 Ratings00 Ratings
    Configurable Accounting9.08 Ratings00 Ratings
    Standardized Processes8.99 Ratings00 Ratings
    Inventory Management
    Comparison of Inventory Management features of Microsoft Dynamics AX (discontinued) and Nimble
    Feature
    Microsoft Dynamics AX (discontinued)
    8.7
    13 Ratings
    9% above category average
    Nimble
    -
    Ratings
    Inventory tracking8.013 Ratings00 Ratings
    Automatic reordering9.011 Ratings00 Ratings
    Location management9.011 Ratings00 Ratings
    Order Management
    Comparison of Order Management features of Microsoft Dynamics AX (discontinued) and Nimble
    Feature
    Microsoft Dynamics AX (discontinued)
    7.6
    13 Ratings
    4% below category average
    Nimble
    -
    Ratings
    Pricing8.012 Ratings00 Ratings
    Order entry9.011 Ratings00 Ratings
    Credit card processing3.09 Ratings00 Ratings
    Cost of goods sold8.010 Ratings00 Ratings
    Order Orchestration9.05 Ratings00 Ratings
    Subledger and Financial Process
    Comparison of Subledger and Financial Process features of Microsoft Dynamics AX (discontinued) and Nimble
    Feature
    Microsoft Dynamics AX (discontinued)
    8.7
    10 Ratings
    14% above category average
    Nimble
    -
    Ratings
    Billing Management8.99 Ratings00 Ratings
    Cash and Asset Management8.010 Ratings00 Ratings
    Travel & Expense Management8.97 Ratings00 Ratings
    Budgetary Control & Encumbrance Accounting8.97 Ratings00 Ratings
    Period Close8.07 Ratings00 Ratings
    Project Financial Management
    Comparison of Project Financial Management features of Microsoft Dynamics AX (discontinued) and Nimble
    Feature
    Microsoft Dynamics AX (discontinued)
    8.9
    7 Ratings
    16% above category average
    Nimble
    -
    Ratings
    Budgeting and Forecasting9.06 Ratings00 Ratings
    Project Costing8.06 Ratings00 Ratings
    Cost Capture8.05 Ratings00 Ratings
    Capital Project Management9.05 Ratings00 Ratings
    Customer Contract Compliance9.03 Ratings00 Ratings
    Project Revenue Recognition8.95 Ratings00 Ratings
    Project Execution Management
    Comparison of Project Execution Management features of Microsoft Dynamics AX (discontinued) and Nimble
    Feature
    Microsoft Dynamics AX (discontinued)
    8.8
    5 Ratings
    22% above category average
    Nimble
    -
    Ratings
    Project Planning and Scheduling8.95 Ratings00 Ratings
    Task Insight for Project Managers9.04 Ratings00 Ratings
    Project Mobile Functionality6.04 Ratings00 Ratings
    Definable Resource Pools9.04 Ratings00 Ratings
    Grants Management
    Comparison of Grants Management features of Microsoft Dynamics AX (discontinued) and Nimble
    Feature
    Microsoft Dynamics AX (discontinued)
    8.7
    4 Ratings
    15% above category average
    Nimble
    -
    Ratings
    Award Lifecycle Management9.04 Ratings00 Ratings
    Procurement
    Comparison of Procurement features of Microsoft Dynamics AX (discontinued) and Nimble
    Feature
    Microsoft Dynamics AX (discontinued)
    8.7
    7 Ratings
    20% above category average
    Nimble
    -
    Ratings
    Bids Analyzed and Compared9.05 Ratings00 Ratings
    Contract Authoring9.03 Ratings00 Ratings
    Contract Repository9.04 Ratings00 Ratings
    Requisitions-to-Purchase Orders Integrated8.05 Ratings00 Ratings
    Supplier Management8.06 Ratings00 Ratings
    Risk Management
    Comparison of Risk Management features of Microsoft Dynamics AX (discontinued) and Nimble
    Feature
    Microsoft Dynamics AX (discontinued)
    8.8
    2 Ratings
    26% above category average
    Nimble
    -
    Ratings
    Risk Repository9.02 Ratings00 Ratings
    Control Management9.02 Ratings00 Ratings
    Control Efficiency Assessments9.02 Ratings00 Ratings
    Issue Detection9.02 Ratings00 Ratings
    Remediation and Certification9.02 Ratings00 Ratings
    Logistics
    Comparison of Logistics features of Microsoft Dynamics AX (discontinued) and Nimble
    Feature
    Microsoft Dynamics AX (discontinued)
    8.5
    6 Ratings
    19% above category average
    Nimble
    -
    Ratings
    Transportation Planning and Optimization8.06 Ratings00 Ratings
    Transportation Execution Management8.05 Ratings00 Ratings
    Trade and Customs Management8.95 Ratings00 Ratings
    Fulfillment Management8.04 Ratings00 Ratings
    Warehouse Workforce Management10.05 Ratings00 Ratings
    Manufacturing
    Comparison of Manufacturing features of Microsoft Dynamics AX (discontinued) and Nimble
    Feature
    Microsoft Dynamics AX (discontinued)
    7.7
    6 Ratings
    3% above category average
    Nimble
    -
    Ratings
    Production Process Design9.05 Ratings00 Ratings
    Production Management8.05 Ratings00 Ratings
    Configuration Management7.04 Ratings00 Ratings
    Work Execution8.05 Ratings00 Ratings
    Manufacturing Costs9.05 Ratings00 Ratings
    Supply Chain
    Comparison of Supply Chain features of Microsoft Dynamics AX (discontinued) and Nimble
    Feature
    Microsoft Dynamics AX (discontinued)
    9.2
    6 Ratings
    23% above category average
    Nimble
    -
    Ratings
    Forecasting9.95 Ratings00 Ratings
    Inventory Planning9.05 Ratings00 Ratings
    Performance Monitoring9.04 Ratings00 Ratings
    Product Lifecycle Management
    Comparison of Product Lifecycle Management features of Microsoft Dynamics AX (discontinued) and Nimble
    Feature
    Microsoft Dynamics AX (discontinued)
    9.0
    3 Ratings
    20% above category average
    Nimble
    -
    Ratings
    Proposal Management9.02 Ratings00 Ratings
    Product Master Data Management9.03 Ratings00 Ratings
    Sales Force Automation
    Comparison of Sales Force Automation features of Microsoft Dynamics AX (discontinued) and Nimble
    Feature
    Microsoft Dynamics AX (discontinued)
    -
    Ratings
    Nimble
    8.5
    30 Ratings
    8% above category average
    Customer data management / contact management00 Ratings9.529 Ratings
    Workflow management00 Ratings8.428 Ratings
    Territory management00 Ratings8.724 Ratings
    Opportunity management00 Ratings8.128 Ratings
    Integration with email client (e.g., Outlook or Gmail)00 Ratings9.429 Ratings
    Contract management00 Ratings8.523 Ratings
    Quote & order management00 Ratings6.621 Ratings
    Interaction tracking00 Ratings9.227 Ratings
    Channel / partner relationship management00 Ratings8.126 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Microsoft Dynamics AX (discontinued) and Nimble
    Feature
    Microsoft Dynamics AX (discontinued)
    -
    Ratings
    Nimble
    8.1
    22 Ratings
    5% above category average
    Case management00 Ratings7.922 Ratings
    Call center management00 Ratings8.220 Ratings
    Help desk management00 Ratings8.321 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Microsoft Dynamics AX (discontinued) and Nimble
    Feature
    Microsoft Dynamics AX (discontinued)
    -
    Ratings
    Nimble
    8.7
    27 Ratings
    12% above category average
    Lead management00 Ratings8.426 Ratings
    Email marketing00 Ratings9.026 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Microsoft Dynamics AX (discontinued) and Nimble
    Feature
    Microsoft Dynamics AX (discontinued)
    -
    Ratings
    Nimble
    8.2
    29 Ratings
    6% above category average
    Task management00 Ratings8.529 Ratings
    Billing and invoicing management00 Ratings8.418 Ratings
    Reporting00 Ratings7.725 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Microsoft Dynamics AX (discontinued) and Nimble
    Feature
    Microsoft Dynamics AX (discontinued)
    -
    Ratings
    Nimble
    8.9
    27 Ratings
    15% above category average
    Forecasting00 Ratings8.923 Ratings
    Pipeline visualization00 Ratings8.827 Ratings
    Customizable reports00 Ratings9.023 Ratings
    Social CRM
    Comparison of Social CRM features of Microsoft Dynamics AX (discontinued) and Nimble
    Feature
    Microsoft Dynamics AX (discontinued)
    -
    Ratings
    Nimble
    8.4
    29 Ratings
    11% above category average
    Social data00 Ratings8.429 Ratings
    Social engagement00 Ratings8.429 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of Microsoft Dynamics AX (discontinued) and Nimble
    Feature
    Microsoft Dynamics AX (discontinued)
    -
    Ratings
    Nimble
    8.8
    25 Ratings
    15% above category average
    Marketing automation00 Ratings8.725 Ratings
    Compensation management00 Ratings8.919 Ratings
    Platform
    Comparison of Platform features of Microsoft Dynamics AX (discontinued) and Nimble
    Feature
    Microsoft Dynamics AX (discontinued)
    -
    Ratings
    Nimble
    8.3
    27 Ratings
    9% above category average
    Mobile access00 Ratings8.327 Ratings
    Best Alternatives
    Microsoft Dynamics AX (discontinued)Nimble
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    Score9.2 out of 10
    Salesflare
    Score10 out of 10
    Medium-sized Companies
    Zoho One
    Score9.2 out of 10
    Kintone
    Score9.7 out of 10
    Enterprises
    SAP Cloud ERP (SAP S/4HANA Cloud)
    Score8.6 out of 10
    Oracle Sales
    Score8.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Microsoft Dynamics AX (discontinued)Nimble
    Likelihood to Recommend
    8.0
    (19 ratings)
    7.0
    (33 ratings)
    Likelihood to Renew
    8.0
    (4 ratings)
    7.0
    (3 ratings)
    Usability
    8.0
    (3 ratings)
    8.0
    (19 ratings)
    Availability
    7.0
    (1 ratings)
    -
    (0 ratings)
    Performance
    7.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    8.0
    (3 ratings)
    9.8
    (19 ratings)
    In-Person Training
    9.0
    (1 ratings)
    -
    (0 ratings)
    Online Training
    8.0
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    7.3
    (2 ratings)
    -
    (0 ratings)
    User Testimonials
    Microsoft Dynamics AX (discontinued)Nimble
    Likelihood to Recommend
    Discontinued Products
    It integrates fully with the other Microsoft software we use daily, and this coordination speeds up our work and gives us the agility to run easily. For example, in a purchase inquiry, the customer, after submitting a request, identifies the teams that should work on the project, and if they need further review by other people, they are added to the process, and everything is managed seamlessly rather than the sales process. Get the result as fast as possible.
    Incentivized
    Read full review
    Nimble
    This tool is suitable for all sizes of organizations since it has the capacity to manage customer relations in the best possible way. Its features like task management, reports, social collaboration, and forecasting are always considered important for CRM and they all work without causing any trouble. But its Reports need to be more elaborate and its interface should be made easier and less tricky.
    Incentivized
    Read full review
    Pros
    Discontinued Products
    • Microsoft Dynamics AX's scalability to meet our regional office needs provide flexibility to the team's requirements.
    • Combined with Citrix Xenapp, the application offers seamless access for users on high latency unreliable network connection to the application.
    • Application maintenance and updates are easy which makes it possible for us to manage remotely considering the servers are located in a remote Asia site.
    Incentivized
    Read full review
    Nimble
    • Importing contacts in the CRM is very much consist of easy steps.
    • It allows me to create, edit and view contacts records anywhere from the web.
    • It is helping me to stay organized in terms of marketing needs and providing real-time information automatically.
    • it is playing an excellent role in managing our all relations.
    Incentivized
    Read full review
    Cons
    Discontinued Products
    • MRP can be slow to adapt to changes in actual production or supply chain transactions.
    • Setting up number sequences seems a trivial matter, but these numbers ID transactions once they are in the ledger and are key--easy to miss this point in the implementation process.
    • Bank rec being easily automated and able to quickly plug into a bank back end to get data is not the best.
    • Payment processing can be 'clunky' based on checks, ACH, Wires...as some of these items are not triggered out of the box in AX, bur are easily added --talking ACH and Wires specifically.
    Incentivized
    Read full review
    Nimble
    • Nimble's storage space is very sparse, but we have found that it can be expanded at an additional cost.
    • Their mobile application is not as good as some of us expected, and we strongly recommend improving it to make it work effectively.
    Incentivized
    Read full review
    Likelihood to Renew
    Discontinued Products
    Microsoft Dynamics continues to evolve by bringing more functionality to the customer. Also there are several independent software providers that offer a wide range of solutions for vertical markets.
    Incentivized
    Read full review
    Nimble
    It's truly a great system if you get it for the right reasons. Don't expect it to do everything a mid market organization would require but for any small business or mid to large organizations which would like to integrate to it for the social insights capabilities this is a leading solution which can add value immediately
    Read full review
    Usability
    Discontinued Products
    Overall the product does what we need it to do in order for us to function as a company. While there are some concerns over ongoing costs, the belief is, once we have it fully acclimated to our business the cost should settle into alignment with our original expectations. The new features that are consistently being added do add value to the product as they are usually customer request directed.
    Incentivized
    Read full review
    Nimble
    The platform has more advantages and positives as compared to challenges or negatives in comparison to other comparable products and platforms available in the marketplace. It was extremely easy to get started with the initial deployment which makes the choice much clearer. Finally its tight integration not just with Microsoft O365 suite, but also with [the] most popular social media platforms available makes it a very favorable platform in its domain.
    Incentivized
    Read full review
    Reliability and Availability
    Discontinued Products
    Some integration and high volume ramping challenges, particularly with BizTalk and SQL Server, but getting sorted out. Outages over time appeared to be more dependent on integration complexity than AX MES.
    Read full review
    Nimble
    No answers on this topic
    Performance
    Discontinued Products
    Some integration and high volume ramping challenges, particularly with BizTalk and SQL Server, but getting sorted out. Outages over time appeared to be more dependent on integration complexity than AX MES.
    Read full review
    Nimble
    No answers on this topic
    Support Rating
    Discontinued Products
    We use a 3rd-party Microsoft Partner for the system. They are responsive and very knowledgeable. While costs have been mentioned several times in this review they are very aware of costs and have developers who are more economical they use to help offset the level of work required to meet our changes and fix our issues.
    Incentivized
    Read full review
    Nimble
    It was productive to be able to access remote support sessions from nimble employees, whom we decided to contact to have one of the features mentioned above explained to us. They were methodical and easy to explain solutions, so we recommend them for any kind of doubt.
    Incentivized
    Read full review
    In-Person Training
    Discontinued Products
    It took a lot of work, but Microsoft ultimately did a good job with in-person training, including being onsite in multiple global locations for extended periods.
    Read full review
    Nimble
    No answers on this topic
    Online Training
    Discontinued Products
    Our solution deviated from a number of key out-of-the-box standards that were included in Online training. We just used that for introduction to the general functionality.
    Read full review
    Nimble
    No answers on this topic
    Implementation Rating
    Discontinued Products
    Some rough spots, but ultimately worked out. The contract didn't appear to be structured to support the level of overlapping facility deployments required to meet timeline commitments. Merging cultures on the program was also challenging. Overall, not an easy implementation by any stretch. Everyone did the best they could.
    Read full review
    Nimble
    No answers on this topic
    Alternatives Considered
    Discontinued Products
    I was not part of the decision making process to select Microsoft Dynamics AX, however, I do know that an exhaustive search was done and many options were considered alongside Microsoft Dynamics AX and I feel that the right decision was made in choosing this solution.
    Incentivized
    Read full review
    Nimble
    Nimble has proven to be a positive and well-respected application within our company for setting us up for success at building personal and meaningful associations with decision makers. It has been a significant reason why we have gained acceptance and trust from those who we have introduced ourselves to over time. The ability to feel a true understanding of our prospects and customers as real human beings with unique interests and common aspirations opens up doors of valuable conversation. The other options that were reviewed and considered provided many of the common ways from the past that stored CRM information. This method was much more of a static representation of the real interactions made between a company or salesperson with the prospects and customers. Nimble has brought back what should never have been lost - being like neighbors who spoke to each other about more things than just business.
    Incentivized
    Read full review
    Return on Investment
    Discontinued Products
    • With the robust built-in reporting we were able to drop an external reporting platform that costed about $40,000.
    • API integrations have saved manual entry and reduced having to hire 2-3 people to manage data.
    • Several administrators and developers are required for this which costs about 200-300 thousand in employee costs.
    Incentivized
    Read full review
    Nimble
    • Time-Saving is one of the biggest ROIs for me. 30-60 minutes a day means I can focus on more marketing, sales, or client work.
    • A soft ROI is in better contact relationships. People are often impressed that I follow-up after meetings, and especially when they say to contact them in 6 months or next year.
    Incentivized
    Read full review
    ScreenShots