TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Microsoft Dynamics GP

    Score5.4 out of 10
    N/AMicrosoft Dynamics GP is an ERP software with accounting capabilities. It includes various packs for customizability and features tailored to specific industries’ needs. GP is offered as a perpetual license or subscription.N/A

    Restaurant365

    Score7.4 out of 10
    N/ARestaurant365 in Irvine, California offers what they describe as a complete restaurant management solution; it is back office oriented and so includes accounting and payroll, workforce management, scheduling, food costing and inventory controls, as well as analytics and reporting. Finally, the vendor boasts easy connections with external systems (e.g. POS systems).

    $435

    monthly (billed quarterly) per location

    Pricing
    Microsoft Dynamics GPRestaurant365
    Editions & Modules
    No answers on this topic
    Essential
    $435
    monthly (billed quarterly) per location
    Professional
    $635
    monthly (billed quarterly) per location
    Custom
    Custom Quote
    Offerings
    Pricing Offerings
    Microsoft Dynamics GPRestaurant365
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Microsoft Dynamics GPRestaurant365
    Considered Both Products
    Microsoft
    No answer on this topic
    Restaurant365
    No answer on this topic
    Key User Insights
    Would buy again
    33%
    Would buy again
    2 Answers
    No answers on this topic
    Delivers good value for the price
    83%
    Delivers good value for the price
    5 Answers
    No answers on this topic
    Happy with the feature set
    83%
    Happy with the feature set
    5 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Features
    Microsoft Dynamics GPRestaurant365
    Payroll Management
    Comparison of Payroll Management features of Microsoft Dynamics GP and Restaurant365
    Feature
    Microsoft Dynamics GP
    6.4
    20 Ratings
    16% below category average
    Restaurant365
    -
    Ratings
    Pay calculation6.119 Ratings00 Ratings
    Benefit plan administration5.715 Ratings00 Ratings
    Direct deposit files7.518 Ratings00 Ratings
    Salary revision and increment management6.517 Ratings00 Ratings
    Reimbursement management6.016 Ratings00 Ratings
    Customization
    Comparison of Customization features of Microsoft Dynamics GP and Restaurant365
    Feature
    Microsoft Dynamics GP
    4.3
    27 Ratings
    55% below category average
    Restaurant365
    -
    Ratings
    API for custom integration2.526 Ratings00 Ratings
    Plug-ins6.021 Ratings00 Ratings
    Security
    Comparison of Security features of Microsoft Dynamics GP and Restaurant365
    Feature
    Microsoft Dynamics GP
    6.8
    40 Ratings
    18% below category average
    Restaurant365
    -
    Ratings
    Single sign-on capability5.432 Ratings00 Ratings
    Role-based user permissions8.140 Ratings00 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of Microsoft Dynamics GP and Restaurant365
    Feature
    Microsoft Dynamics GP
    5.3
    41 Ratings
    39% below category average
    Restaurant365
    -
    Ratings
    Dashboards3.429 Ratings00 Ratings
    Standard reports6.139 Ratings00 Ratings
    Custom reports6.439 Ratings00 Ratings
    General Ledger and Configurable Accounting
    Comparison of General Ledger and Configurable Accounting features of Microsoft Dynamics GP and Restaurant365
    Feature
    Microsoft Dynamics GP
    4.9
    48 Ratings
    44% below category average
    Restaurant365
    -
    Ratings
    Accounts payable6.245 Ratings00 Ratings
    Accounts receivable5.636 Ratings00 Ratings
    Cash management6.236 Ratings00 Ratings
    Bank reconciliation5.541 Ratings00 Ratings
    Expense management4.431 Ratings00 Ratings
    Time tracking8.014 Ratings00 Ratings
    Fixed asset management4.328 Ratings00 Ratings
    Multi-currency support2.519 Ratings00 Ratings
    Multi-division support3.026 Ratings00 Ratings
    Regulations compliance3.114 Ratings00 Ratings
    Electronic tax filing9.012 Ratings00 Ratings
    Self-service portal7.012 Ratings00 Ratings
    Global Financial Support6.07 Ratings00 Ratings
    Primary and Secondary Ledgers4.721 Ratings00 Ratings
    Intercompany Accounting3.518 Ratings00 Ratings
    Localizations4.513 Ratings00 Ratings
    Journals and Reconciliations4.526 Ratings00 Ratings
    Enterprise Accounting2.516 Ratings00 Ratings
    Configurable Accounting3.317 Ratings00 Ratings
    Centralized Rules Framework3.014 Ratings00 Ratings
    Standardized Processes6.119 Ratings00 Ratings
    Inventory Management
    Comparison of Inventory Management features of Microsoft Dynamics GP and Restaurant365
    Feature
    Microsoft Dynamics GP
    4.1
    26 Ratings
    56% below category average
    Restaurant365
    -
    Ratings
    Inventory tracking5.324 Ratings00 Ratings
    Automatic reordering1.013 Ratings00 Ratings
    Location management4.018 Ratings00 Ratings
    Manufacturing module3.015 Ratings00 Ratings
    Order Management
    Comparison of Order Management features of Microsoft Dynamics GP and Restaurant365
    Feature
    Microsoft Dynamics GP
    3.5
    25 Ratings
    71% below category average
    Restaurant365
    -
    Ratings
    Pricing3.718 Ratings00 Ratings
    Order entry3.721 Ratings00 Ratings
    Credit card processing1.012 Ratings00 Ratings
    Cost of goods sold4.925 Ratings00 Ratings
    Order Orchestration4.89 Ratings00 Ratings
    End-to-end order visibility3.112 Ratings00 Ratings
    Order exception Resolution3.37 Ratings00 Ratings
    Best Alternatives
    Microsoft Dynamics GPRestaurant365
    Small Businesses
    QuickBooks Self-Employed (discontinued)
    Score3.7 out of 10
    HotSchedules
    Score8 out of 10
    Medium-sized Companies
    MYOB
    Score8.3 out of 10
    Compeat, with Ctuit Radar
    Score10 out of 10
    Enterprises
    No answers on this topic
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Microsoft Dynamics GPRestaurant365
    Likelihood to Recommend
    3.9
    (54 ratings)
    10.0
    (1 ratings)
    Likelihood to Renew
    9.9
    (7 ratings)
    -
    (0 ratings)
    Usability
    5.4
    (10 ratings)
    -
    (0 ratings)
    Availability
    10.0
    (2 ratings)
    -
    (0 ratings)
    Performance
    7.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    7.0
    (5 ratings)
    -
    (0 ratings)
    Implementation Rating
    8.2
    (3 ratings)
    -
    (0 ratings)
    CPA Rating
    9.0
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    9.1
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Microsoft Dynamics GPRestaurant365
    Likelihood to Recommend
    Microsoft
    Microsoft Dynamics GP is well-suited for our environment, as we pay a diverse group of employees, including on-the-road drivers, shop employees (some in other locations), and office employees. It easily tracks time off, taxes, pay, etc. The reporting allows us to verify with our drivers how they are paid each week, whether it be through mileage or stop-offs.
    Incentivized
    Read full review
    Restaurant365
    I think any business that needs to track its expenses and create a P&L and balance sheet could benefit from this program. Once you get the training on it, it really makes the whole thing a breeze, saves you time, and creates beautiful reports. I don't know any business that wouldn't need it. Maybe if your business is selling one thing, maybe it won't be worth it for you. I think the sales would need to back up the subscription price, so I would weigh that into the equation. But there is nothing R365 doesn't do. It does inventory, it does waste tracking, it gets into the nitty gritty of business.
    Incentivized
    Read full review
    Pros
    Microsoft
    • Great Plains started as back office/accounting, and that is still it's strong suit.
    • SQL and the GP programming language, Dexterity, provide a robust, scalable, and stable platform with well documented maintenance and repair procedures. Relatively easy to manage, tune, and support.
    • Microsoft support for GP verges on "particularly well". Doesn't quite get there but good enough once you know what you're doing
    • Strong partner network, including the GP User Group (GPUG)
    Incentivized
    Read full review
    Restaurant365
    • Invoice tracking.
    • Expense tracking.
    • Sales tracking.
    • Labor tracking.
    Incentivized
    Read full review
    Cons
    Microsoft
    • With respect to the allocations, once the expense is entered into the allocation account, you lose the ability to run any detail on just the total of the expense. It would be nice if you could run a trial balance on the allocation accounts the same way you can with regular accounts.
    • I've always thought security set up could be a bit simpler. It actually has gotten better through the years. Specifically, with eight separate entities, it would be nice to have a "master" setup where you could call up one group entity, assign the users rights, and then be finished. Currently, whenever I have a new user, I have to call up each individual entity and select all of the features I want the user to have. That means I have to do eight steps for each user.
    Incentivized
    Read full review
    Restaurant365
    • Credit cards and banks don't always connect, so sometimes you have to manually import transactions or reconnect the bank.
    • When classifying transactions, the program can lag at times.
    Incentivized
    Read full review
    Likelihood to Renew
    Microsoft
    Due the economic challenges that Puerto Rico is having, the company has had to merge some companies in order to be more efficient. It has been easy in GP to process those merges, even thought we had to spend days to accomplish that the process was smooth and accurate. In addition we were able to streamline the purchasing and sales process and the organization is confident to keep renewing GP for the future versions.
    Incentivized
    Read full review
    Restaurant365
    No answers on this topic
    Usability
    Microsoft
    Though it is a basic accounting package, I believe some users do not find the old style menus and navigation options intuitive. There is also a great lack of training resources in the market, so users have to learn the product without guidance a lot, resulting in inefficient workflows and misuse or misunderstanding of many features.
    Incentivized
    Read full review
    Restaurant365
    No answers on this topic
    Support Rating
    Microsoft
    The rating is directed to the thrid party serive provider that we use. I do not now how good the Microsoft direct support is.
    Incentivized
    Read full review
    Restaurant365
    No answers on this topic
    Implementation Rating
    Microsoft
    Basically the challenge with this implementation was the Business Portal, too many errors and even the aplication is up and running the users are still having issues. We will start planning the migraton to GP 2015 soon.
    Incentivized
    Read full review
    Restaurant365
    No answers on this topic
    Alternatives Considered
    Microsoft
    I come from a strong background of using SAP. SAP doesn't have the flexibility of GP, an example would be SAP doesn't allow core mods, if they catch you, you lose support. Microsoft doesn't really care about mods, but they will be quick to have the vendor you used support your issue if it is caused by those mods. With SAP your company adapts to the software, where with GP you adapt the software to you.
    Incentivized
    Read full review
    Restaurant365
    The sales integration and labor integration with our POS is really where it is light years better than QB. Quickbooks is good, but R365 is like QB on steroids. The drill down feature is fantastic, which QB doesn't have, and again, the sheer number of reports and customization is an asset. There is so much customization on R365 that I forgot to mention earlier on. And the level of support! You can go to their online support center and get answers so fast! You chat with a live person, not a bot, and they are real people giving you real answers.
    Incentivized
    Read full review
    Scalability
    Microsoft
    The functionality that GP and related ISV solutions offer and the ease of integration of GP to other systems makes it an extremely scalable solution
    Incentivized
    Read full review
    Restaurant365
    No answers on this topic
    Return on Investment
    Microsoft
    • Microsoft Dynamics GP allows my clients to move from a paper or spreadsheet based company to an integrated, electronic, streamlined business. I love being able to help clients gain efficiencies through the use of Microsoft Dynamics GP.
    • Microsoft Dynamics GP allows for better customer service because everything is at our fingertips. If someone calls questioning an invoice, we can easily look it up. If someone calls stating they paid an invoice with a certain check number, we can quickly run a query to find that particular check number to see where it was applied.
    • Having everything on a single platform provides ease of use for upgrades, backups and end user training. There is only one software to learn!
    Incentivized
    Read full review
    Restaurant365
    • Accuracy! Accuracy all around.
    • Now we know exactly how much money we are making, rather than a roundabout guess based off a spreadsheet.
    Incentivized
    Read full review
    ScreenShots