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Microsoft Dynamics SL vs. OpenText Content Suite Platform

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Microsoft Dynamics SL

    Score5.1 out of 10
    N/AMicrosoft Dynamics SL is one of the ERP products in the Dynamics family. This product was acquired from Solomon 2000. The product is typically used by SMBs, particularly in project-based businesses (e.g. construction). It has strong accounting and project management capabilities.N/A

    OpenText Content Suite Platform

    Score9 out of 10
    N/AThe OpenText Content Suite Platform oversees the lifecycle management of information across the enterprise from capture through archiving and disposition. With agile information governance to address the latest data governance and data privacy best practices, the vendor states their Content Suite reduces risk and empowers organizations to focus on using information to drive strategic growth and productivity.N/A
    Pricing
    Microsoft Dynamics SLOpenText Content Suite Platform
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Microsoft Dynamics SLOpenText Content Suite Platform
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Microsoft Dynamics SLOpenText Content Suite Platform
    Considered Both Products
    Microsoft
    No answer on this topic
    OpenText
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    100%
    Would buy again
    6 Answers
    Delivers good value for the price
    No answers on this topic
    100%
    Delivers good value for the price
    6 Answers
    Happy with the feature set
    No answers on this topic
    100%
    Happy with the feature set
    6 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    100%
    Implementation went as expected
    6 Answers
    Features
    Microsoft Dynamics SLOpenText Content Suite Platform
    Payroll Management
    Comparison of Payroll Management features of Microsoft Dynamics SL and OpenText Content Suite Platform
    Feature
    Microsoft Dynamics SL
    8.5
    2 Ratings
    12% above category average
    OpenText Content Suite Platform
    -
    Ratings
    Pay calculation9.62 Ratings00 Ratings
    Direct deposit files9.01 Ratings00 Ratings
    Customization
    Comparison of Customization features of Microsoft Dynamics SL and OpenText Content Suite Platform
    Feature
    Microsoft Dynamics SL
    6.0
    6 Ratings
    23% below category average
    OpenText Content Suite Platform
    -
    Ratings
    API for custom integration6.06 Ratings00 Ratings
    Plug-ins6.04 Ratings00 Ratings
    Security
    Comparison of Security features of Microsoft Dynamics SL and OpenText Content Suite Platform
    Feature
    Microsoft Dynamics SL
    8.7
    10 Ratings
    3% above category average
    OpenText Content Suite Platform
    -
    Ratings
    Single sign-on capability7.49 Ratings00 Ratings
    Role-based user permissions10.09 Ratings00 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of Microsoft Dynamics SL and OpenText Content Suite Platform
    Feature
    Microsoft Dynamics SL
    8.0
    10 Ratings
    6% above category average
    OpenText Content Suite Platform
    -
    Ratings
    Dashboards8.06 Ratings00 Ratings
    Standard reports8.010 Ratings00 Ratings
    Custom reports8.010 Ratings00 Ratings
    General Ledger and Configurable Accounting
    Comparison of General Ledger and Configurable Accounting features of Microsoft Dynamics SL and OpenText Content Suite Platform
    Feature
    Microsoft Dynamics SL
    7.1
    11 Ratings
    8% below category average
    OpenText Content Suite Platform
    -
    Ratings
    Accounts payable6.011 Ratings00 Ratings
    Accounts receivable6.08 Ratings00 Ratings
    Global Financial Support6.02 Ratings00 Ratings
    Primary and Secondary Ledgers6.63 Ratings00 Ratings
    Journals and Reconciliations3.04 Ratings00 Ratings
    Configurable Accounting8.03 Ratings00 Ratings
    Standardized Processes6.03 Ratings00 Ratings
    Inventory Management
    Comparison of Inventory Management features of Microsoft Dynamics SL and OpenText Content Suite Platform
    Feature
    Microsoft Dynamics SL
    5.7
    6 Ratings
    33% below category average
    OpenText Content Suite Platform
    -
    Ratings
    Inventory tracking5.06 Ratings00 Ratings
    Location management6.03 Ratings00 Ratings
    Order Management
    Comparison of Order Management features of Microsoft Dynamics SL and OpenText Content Suite Platform
    Feature
    Microsoft Dynamics SL
    6.2
    4 Ratings
    25% below category average
    OpenText Content Suite Platform
    -
    Ratings
    Pricing6.03 Ratings00 Ratings
    Order entry3.04 Ratings00 Ratings
    Credit card processing7.02 Ratings00 Ratings
    Cost of goods sold7.03 Ratings00 Ratings
    Subledger and Financial Process
    Comparison of Subledger and Financial Process features of Microsoft Dynamics SL and OpenText Content Suite Platform
    Feature
    Microsoft Dynamics SL
    5.7
    4 Ratings
    28% below category average
    OpenText Content Suite Platform
    -
    Ratings
    Billing Management6.02 Ratings00 Ratings
    Cash and Asset Management7.33 Ratings00 Ratings
    Travel & Expense Management5.01 Ratings00 Ratings
    Budgetary Control & Encumbrance Accounting6.32 Ratings00 Ratings
    Period Close6.04 Ratings00 Ratings
    Project Financial Management
    Comparison of Project Financial Management features of Microsoft Dynamics SL and OpenText Content Suite Platform
    Feature
    Microsoft Dynamics SL
    4.7
    3 Ratings
    47% below category average
    OpenText Content Suite Platform
    -
    Ratings
    Budgeting and Forecasting7.33 Ratings00 Ratings
    Project Costing6.33 Ratings00 Ratings
    Cost Capture2.12 Ratings00 Ratings
    Capital Project Management8.01 Ratings00 Ratings
    Project Revenue Recognition2.01 Ratings00 Ratings
    Grants Management
    Comparison of Grants Management features of Microsoft Dynamics SL and OpenText Content Suite Platform
    Feature
    Microsoft Dynamics SL
    6.3
    1 Ratings
    18% below category average
    OpenText Content Suite Platform
    -
    Ratings
    Award Lifecycle Management6.01 Ratings00 Ratings
    Manufacturing
    Comparison of Manufacturing features of Microsoft Dynamics SL and OpenText Content Suite Platform
    Feature
    Microsoft Dynamics SL
    6.0
    1 Ratings
    22% below category average
    OpenText Content Suite Platform
    -
    Ratings
    Production Management6.01 Ratings00 Ratings
    Supply Chain
    Comparison of Supply Chain features of Microsoft Dynamics SL and OpenText Content Suite Platform
    Feature
    Microsoft Dynamics SL
    6.0
    1 Ratings
    20% below category average
    OpenText Content Suite Platform
    -
    Ratings
    Inventory Planning6.01 Ratings00 Ratings
    Enterprise Content Management
    Comparison of Enterprise Content Management features of Microsoft Dynamics SL and OpenText Content Suite Platform
    Feature
    Microsoft Dynamics SL
    -
    Ratings
    OpenText Content Suite Platform
    8.4
    7 Ratings
    4% above category average
    Content capture & imaging00 Ratings9.07 Ratings
    File sync, storage & archiving00 Ratings9.07 Ratings
    Document management00 Ratings9.07 Ratings
    Records management00 Ratings8.06 Ratings
    Content search & retrieval00 Ratings8.07 Ratings
    Enterprise content collaboration00 Ratings9.07 Ratings
    Content publishing & creation00 Ratings8.06 Ratings
    Security, risk management & information governance00 Ratings8.06 Ratings
    Contract lifecycle management00 Ratings8.07 Ratings
    Automated workflows00 Ratings9.06 Ratings
    Artificial intelligence00 Ratings7.05 Ratings
    Mobile support00 Ratings9.05 Ratings
    Integration00 Ratings8.06 Ratings
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    User Ratings
    Microsoft Dynamics SLOpenText Content Suite Platform
    Likelihood to Recommend
    5.0
    (18 ratings)
    9.0
    (9 ratings)
    Likelihood to Renew
    5.4
    (8 ratings)
    8.0
    (1 ratings)
    Usability
    3.0
    (7 ratings)
    8.0
    (2 ratings)
    Availability
    9.9
    (2 ratings)
    8.0
    (1 ratings)
    Performance
    1.0
    (1 ratings)
    8.0
    (1 ratings)
    Support Rating
    9.5
    (4 ratings)
    9.0
    (1 ratings)
    Online Training
    1.0
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    9.0
    (4 ratings)
    8.0
    (1 ratings)
    Product Scalability
    1.4
    (2 ratings)
    -
    (0 ratings)
    User Testimonials
    Microsoft Dynamics SLOpenText Content Suite Platform
    Likelihood to Recommend
    Microsoft
    For a small to mid-size business, MS Dynamics SL is effective. We are capable of managing our finances with a very low risk of error. We have worked with MS Dynamics for almost 15 years and have more than doubled the size of our business in that time with very few issues from the program. We have exponentially increased our revenue and reporting demands and have found SL to be very dependable and stable. The program does have the occasional glitch and those are sometimes outside of the realm of expertise of our IT department. SL support is excellent, but their timeliness is not as urgent as ours.
    Incentivized
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    OpenText
    Great for content management and records even for organizations whose staff are not much experienced in the technical backgrounds as it's easy to use and no previous knowledge on HTML is required. It is great for storing invoices and payment proofs and for organizations dealing with global clients for general use documents.
    Incentivized
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    Pros
    Microsoft
    • Provides flexibility for complex project based cost accounting
    • Strong and flexible allocation processer for cost allocations, markups, and pricing
    • A "Flexible Billing" module under the project controller series that allows for multiple billing formats ranging from fixed price schedule of values, T&M or Cost Plus, and scheduled billing.
    • Flexible reporting with options using Crystal Reports, SSRS, a Quick Query tool, and ability to tie into MS Office tools such as MS Access and MS Excel
    • Tight integration with Financials, but also the ability to integrate with modules such as Sales Order, Inventory, and Field Service
    • Customization abilities ranging from a VBA (visual basic for application) foundation to allow customizing existing forms to the ability to use the SDK (Software Development Kit) to build more complex customizations that integrate with Dynamics SL.
    Incentivized
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    OpenText
    • Document Management is being done well since it allows you to put in a corporate folder structure that applies to the business unit you currently work in.
    • Records Management works well in this organisation as it allows you to classify the document according to the file plan, as well as manage it according to the retention schedule for tat file plan.
    • The ability to collaborate on files works really well. You can share with users within your group, as well as allow other users access to the files for either read access to read/write access.
    • Access control of the folder and even individual files allows you to ensure only necessary people can have the right type of access. This is especially welcome in the government environment where document management is of utmost importance.
    Incentivized
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    Cons
    Microsoft
    • Reporting in the Project module is lacking functionality. I understand that most companies have specific needs when it comes to tracking project information but the standard reports are not good.
    • I would recommend a product like Management Reporter that is for Projects only. Project Reporter should allow users to pull in all Project related data into reports.
    • Fixing suspended batches. Obviously all of us users have experienced this mess. SL knows what needs to be corrected and there could be some step by step fixes in a separate repair module to do the steps we do in Query Analyzer.
    Incentivized
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    OpenText
    • The user interface and configurability of that interface lack a lot of flexibility and modern tools.
    • There needs to be stronger and more powerful integration to electronic forms and workflow capabilities which are core to modern ECM.
    • Management of audit and content history needs to be modernized and made more dynamic and sustainable.
    Incentivized
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    Likelihood to Renew
    Microsoft
    Unfortunately, Dynamics' lack of ability to smoothly integrate with our CRM system is causing us to look at other solutions. The efficiencies that we gain by using Dynamics for our day to day accounting are lost in the constant headaches of getting sales quotes to import properly into the system for invoicing. Another major issue for us has been budgeting and reporting. We currently do all of our budgeting and board reporting in Excel, which is too time consuming and inefficient, especially when a system as robust as Dynamics should easily be able to handle this relatively simple task.
    Incentivized
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    OpenText
    The staff is comfortable with it and I doubt they'd change at this point.
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    Usability
    Microsoft
    I rate it a 10 because we have removed the fields we don't need so users can really crank the data into the system. The software was designed for the professional services firm in mind but does a tremendous job for construction firms and "blended" companies that are both distribution firms but project centric as well. Perhaps they drop ship inventory to a project where their employees or subs need to work on a project for example.
    Incentivized
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    OpenText
    Strong for Core Content and Records Management
    Effective for Non-Technical Users (with the right configuration)
    Incentivized
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    Reliability and Availability
    Microsoft
    We have had only one unplanned outage for 2 hours in the last 30 months. We shut down for 30 min to 1 hour once a month, but that is for Microsoft OS updates to the servers. Being a 24/7 world wide operation, the reliability is really important. We do get an 8 hour window on the weekend that we can be down for a short period to install Microsoft Dynamics SL updates, but we do not have many of those. On our last version upgrade, we shut the users out at 9:30 am and were fully operational in less than 6 hours. The upgrade was New SQL server, New SL server and 2 new Citrix servers.
    Incentivized
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    OpenText
    I never had any issues with access internally or via VPN. But, the response via VPN, was a bit slow.
    Incentivized
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    Performance
    Microsoft
    No answers on this topic
    OpenText
    • I used OpenText nearly every day and I never had any performance issues that I can recall. That said, it's not terribly fast either.
    Incentivized
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    Support Rating
    Microsoft
    Support is only used when needed, so unfortunately ,they get all the odd issues. It's a difficult business, but Microsoft and our firm do a great job of meeting customer needs. We get routine feedback that our support services are very good.
    Incentivized
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    OpenText
    OpenText has an outstanding support and knowledge base. All problems which couldn't be solved by us (high complexity cases) were promptly resolved and the resolution also shared with us.
    Incentivized
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    Implementation Rating
    Microsoft
    Just to let it take its course. The implementation for me once I became a part of my former organization was pretty seamless. Just get to know the basics and call the support team to ask questions if you need help on an issue, should they arise. They are ready, willing, and able to help!
    Incentivized
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    OpenText
    No, it's pretty easy to implement and use.
    Incentivized
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    Alternatives Considered
    Microsoft
    Of the comparable mid-range ERP systems, Dynamics SL competes at the lower end based on price, but also above the high-end based on flexibility, data, and reporting. Being able to stay with the same core accounting from a $100 million dollar company to a $3 billion dollar company shows the range of capabilities.
    Incentivized
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    OpenText
    Having used OpenText Content Suite for a long time, I can say it stands the competition. It offers many versions which is unlike many products in its category. Also, while it is not affordable, I believe the cost is justified considering what a business can achieve with this software.
    Incentivized
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    Scalability
    Microsoft
    Since the backbone of the database is MS SQLServer, the database can be easily scaled.
    Incentivized
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    OpenText
    No answers on this topic
    Return on Investment
    Microsoft
    • More time is spent on manipulating reports which can and should be automated.
    • Lack of electronic invoicing process and other green technology features creates more cost on printing and storage costs.
    • The lack of a user friendly interface requires more training and a bigger learning curve for staff.
    Incentivized
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    OpenText
    • With OpenText Content Suite, we can easily keep documents safe
    • Document collaboration is easy with OpenText
    • We can easily handle invoicing and automation thanks to features such as content capture and imaging.
    • With OpenText Content Suite, there is better file sync and archiving
    Incentivized
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    ScreenShots