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Microsoft Exchange vs. Pega Platform vs. Proofpoint Intelligent Compliance

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Microsoft Exchange

    Score8.6 out of 10
    N/AMicrosoft Exchange is a secure email / messaging gateway with file archiving and encryption / data loss capability, available as a hosted service (Exchange Online) or installed (Exchange Server).N/A

    Pega Platform

    Score8.5 out of 10
    N/APega Platform is a combined business process management and robotic process automation (RPA) platform with advanced workforce analytics from Pegasystems.

    $0.45

    one-time fee per case**

    Proofpoint Intelligent Compliance

    Score8.3 out of 10
    N/ALaunched in August, 2022 and replacing Proofpoint Archiving and Compliance, Proofpoint's Intelligent Compliance Platform offers enterprises regulatory compliance safeguards while simplifying corporate legal protection practices. The platform offers AI-powered collection, classification, detection, prevention, search, eDiscovery, supervision, and predictive analytics, helping companies to meet complex compliance and information governance obligations.N/A
    Pricing
    Microsoft ExchangePega PlatformProofpoint Intelligent Compliance
    Editions & Modules
    No answers on this topic
    Low-code Factory Edition
    $0.45
    one-time fee per case**
    Standard Edition
    $0.80
    one-time fee per case**
    Enterprise Edition
    Custom Quote
    No answers on this topic
    Offerings
    Pricing Offerings
    Microsoft ExchangePega PlatformProofpoint Intelligent Compliance
    Free Trial
    NoYesNo
    Free/Freemium Version
    NoNoNo
    Premium Consulting/Integration Services
    NoNoNo
    Entry-level Setup FeeNo setup feeNo setup feeNo setup fee
    Additional Details—**350,000 cases / year minimum. Additional cases available in blocks of 150,000.—
    More Pricing Information
    Community Pulse
    Microsoft ExchangePega PlatformProofpoint Intelligent Compliance
    Considered Multiple Products
    Microsoft
    No answer on this topic
    Pegasystems
    No answer on this topic
    Proofpoint
    No answer on this topic
    Key User Insights
    Would buy again
    94%
    Would buy again
    65 Answers
    90%
    Would buy again
    9 Answers
    No answers on this topic
    Delivers good value for the price
    97%
    Delivers good value for the price
    63 Answers
    100%
    Delivers good value for the price
    8 Answers
    No answers on this topic
    Happy with the feature set
    99%
    Happy with the feature set
    68 Answers
    100%
    Happy with the feature set
    10 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    46 Answers
    100%
    Lived up to sales and marketing promises
    5 Answers
    No answers on this topic
    Implementation went as expected
    96%
    Implementation went as expected
    52 Answers
    78%
    Implementation went as expected
    7 Answers
    No answers on this topic
    Features
    Microsoft ExchangePega PlatformProofpoint Intelligent Compliance
    Secure Email Gateway
    Comparison of Secure Email Gateway features of Microsoft Exchange and Pega Platform and Proofpoint Intelligent Compliance
    Feature
    Microsoft Exchange
    7.3
    84 Ratings
    14% below category average
    Pega Platform
    -
    Ratings
    Proofpoint Intelligent Compliance
    -
    Ratings
    Anti-malware6.567 Ratings00 Ratings00 Ratings
    Customizability8.079 Ratings00 Ratings00 Ratings
    Data Loss Protection8.368 Ratings00 Ratings00 Ratings
    Threat Detection6.566 Ratings00 Ratings00 Ratings
    Sandboxing7.444 Ratings00 Ratings00 Ratings
    End-to-End Encryption6.767 Ratings00 Ratings00 Ratings
    Management Tools8.080 Ratings00 Ratings00 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of Microsoft Exchange and Pega Platform and Proofpoint Intelligent Compliance
    Feature
    Microsoft Exchange
    -
    Ratings
    Pega Platform
    5.3
    63 Ratings
    37% below category average
    Proofpoint Intelligent Compliance
    -
    Ratings
    Dashboards00 Ratings4.062 Ratings00 Ratings
    Standard reports00 Ratings6.062 Ratings00 Ratings
    Custom reports00 Ratings6.061 Ratings00 Ratings
    Process Engine
    Comparison of Process Engine features of Microsoft Exchange and Pega Platform and Proofpoint Intelligent Compliance
    Feature
    Microsoft Exchange
    -
    Ratings
    Pega Platform
    8.0
    66 Ratings
    4% below category average
    Proofpoint Intelligent Compliance
    -
    Ratings
    Process designer00 Ratings9.065 Ratings00 Ratings
    Process simulation00 Ratings8.057 Ratings00 Ratings
    Business rules engine00 Ratings10.065 Ratings00 Ratings
    SOA support00 Ratings7.051 Ratings00 Ratings
    Process player00 Ratings7.048 Ratings00 Ratings
    Support for modeling languages00 Ratings5.46 Ratings00 Ratings
    Form builder00 Ratings9.059 Ratings00 Ratings
    Model execution00 Ratings8.956 Ratings00 Ratings
    Collaboration
    Comparison of Collaboration features of Microsoft Exchange and Pega Platform and Proofpoint Intelligent Compliance
    Feature
    Microsoft Exchange
    -
    Ratings
    Pega Platform
    9.0
    50 Ratings
    8% above category average
    Proofpoint Intelligent Compliance
    -
    Ratings
    Social collaboration tools00 Ratings9.050 Ratings00 Ratings
    Content Management Capabilties
    Comparison of Content Management Capabilties features of Microsoft Exchange and Pega Platform and Proofpoint Intelligent Compliance
    Feature
    Microsoft Exchange
    -
    Ratings
    Pega Platform
    4.4
    9 Ratings
    59% below category average
    Proofpoint Intelligent Compliance
    -
    Ratings
    Content management00 Ratings4.49 Ratings00 Ratings
    Best Alternatives
    Microsoft ExchangePega PlatformProofpoint Intelligent Compliance
    Small Businesses
    Sophos Email
    Score9.1 out of 10
    Process Street
    Score8.2 out of 10
    No answers on this topic
    Medium-sized Companies
    Sophos Email
    Score9.1 out of 10
    TIBCO® BPM Enterprise
    Score8 out of 10
    No answers on this topic
    Enterprises
    OpenText Core Email Threat Protection
    Score7.5 out of 10
    IBM Business Automation Workflow
    Score10 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternativesView all alternatives
    User Ratings
    Microsoft ExchangePega PlatformProofpoint Intelligent Compliance
    Likelihood to Recommend
    9.0
    (102 ratings)
    7.9
    (74 ratings)
    8.3
    (6 ratings)
    Likelihood to Renew
    10.0
    (4 ratings)
    10.0
    (7 ratings)
    -
    (0 ratings)
    Usability
    8.5
    (6 ratings)
    9.0
    (2 ratings)
    -
    (0 ratings)
    Availability
    10.0
    (1 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Performance
    9.0
    (1 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Support Rating
    9.9
    (12 ratings)
    10.0
    (7 ratings)
    -
    (0 ratings)
    Online Training
    -
    (0 ratings)
    8.0
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    10.0
    (1 ratings)
    10.0
    (1 ratings)
    -
    (0 ratings)
    Configurability
    7.0
    (1 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Ease of integration
    5.0
    (1 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Product Scalability
    10.0
    (1 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Vendor post-sale
    5.0
    (1 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    8.0
    (1 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    User Testimonials
    Microsoft ExchangePega PlatformProofpoint Intelligent Compliance
    Likelihood to Recommend
    Microsoft
    Creating and receiving emails is simple. Managing contacts is a nice feature, especially connecting to Active Directory. Calendar management is also helpful and sharing access to others' calendars for scheduling meetings is useful. And reserving resources such as rooms or equipment is also useful. Personal and shared mailboxes are good features, as well. Tasks are a little lacking, but other than that, the features are thorough.
    Incentivized
    Read full review
    Pegasystems
    Pega Platform has introduced the low code feature, using app studio seasonal and professional developer can develop application easily and quickly. The initial application can be build by Business analyst and product owner who has less knowledge of Pega Platform, further application can be enhanced/extended by professional developer. We can develop end to end application and promote to higher environment. Easily we can perform parallel development using branch.
    Incentivized
    Read full review
    Proofpoint
    Proofpoint Intelligent Compliance is well suited for organizations with a large amount of employees, in my opinion, as they have a lot of options for grouping users in various ways to send specific learning content to them. For a smaller organization, the employees might utilize all of the built-in training videos, phishing simulations, and content more rapidly, which would not justify the pricey cost of the tool.
    Incentivized
    Read full review
    Pros
    Microsoft
    • As we have a large user base of 11,000 users we use MailTips to avoid people getting confused with people with similar names in the organization.
    • The integration between Teams Meeting and Resource booking is generally very good. The Scheduling Assistance makes it easy to scan calendars and find free periods to provisionally scheduled events.
    • Marking yourself as Out of the Office and busy is easy, as is sharing your calendar within the team/organization or individuals.
    • Voicemail integration and the ability to receive missed chats in your inbox are highly used and useful.
    Incentivized
    Read full review
    Pegasystems
    • Quick development time. Much of the Pega "rules" are easy to configure and implement.
    • Visually friendly and modern. Much of the UI/UX elements in the system are continuously supported and updated, giving a nice feel to the apps.
    • Many of the configurations and rules Pega gives to the developers can also be delegated to business users. The organization and structure of the client's business can easily be adapted in the Pega platform.
    Incentivized
    Read full review
    Proofpoint
    • Email archiving. Being able to access, on the fly, your entire email archive. Being able to filter by date, sender, attachment, etc. It can get really granular and is able to pull up records fast.
    • Targeted Attack Protection for all incoming emails. Having the ability to automatically scan, quarantine, or re-write URLs within emails. Comparing incoming emails to potential phishing attempts already seen by other institutions.
    • Email encryption & automatic encryption are based on certain rules set up on the firewall. e.g. automatically encrypt outgoing email if it has an attachment or contains a string of numbers that may be personal information.
    Incentivized
    Read full review
    Cons
    Microsoft
    • The two main factors for the better reliability & Uptime of internally hosted Exchange Server depends on Exchange Server configuration and the level of investment the organization is willing to provide for hosting the Exchange Server On-Premise Environment. As the data is stored in the organization’s hardware, any disaster may lead to the loss of email and servers.
    • Losing data might affect business continuity and rebuilding it can be costly.
    • Security remains a major concern.
    • Security of data loss is main concern. To ensure that, organization needs to configure networks, systems and Exchange platform against possible threats.
    • Hardware and license costs are high.
    Incentivized
    Read full review
    Pegasystems
    • Need more learning materials. For Beginners who have previous programming experience with another language takes more time to learn.
    • If the developer is met with an issue in pega platform , they have to rely on Pega supporting team to fix it.
    • Customization is available but is not encouraged. Pega does not support faults that occur in customized solutions.
    Incentivized
    Read full review
    Proofpoint
    • The end-user interface is lacking in appeal/aesthetics and is not that intuitive. I have seen archive solutions that don't work very well have a better interface than this. I think the interface can be prettied up quite a bit.
    • The admin interface is lacking in features and is not intuitive. It has more capabilities than the previous archives I've used, but utilizing these features is a little complicated without demos or being walked through it.
    • We have had a lot of accounts not map properly. Apparently, there is a limit as to how many errors can be outstanding before you run into issues because all the emails tied to those issues are "queued" waiting for a home (and there is a storage limit for that). I have to set a reminder to check that periodically and resolve the issues manually.
    Incentivized
    Read full review
    Likelihood to Renew
    Microsoft
    Email and calendars in a business setting are requirements. And Microsoft continues to be the standard of business applications. Microsoft 365 makes Microsoft Exchange easy to use. Everything is in the cloud. Let Microsoft take care of the hardware, the software, and the security. You just enable your business users with the functionality they need.
    Incentivized
    Read full review
    Pegasystems
    Pegasystems has continued to demonstrate a strong partnership with our organization and investment in their product that aligns with our overall vision and need. Pegasystems has engaged us at every level, with the assistance of minor defects to the overall roadmap planning and alignment of our goals
    Read full review
    Proofpoint
    No answers on this topic
    Usability
    Microsoft
    Microsoft Exchange has come a long way over the years and has nowhere near the technical overhead required for support as it did back in 2003/2007 and prior. The integrations with Teams, Defender, Sharepoint, Copilot and many other products make it a solid and well-rounded tool used for many day-to-day tasks.
    Incentivized
    Read full review
    Pegasystems
    Pega Platform is enhancing its product and launching new features day by day which help to achieve customers needs. If I talk about the earlier version of Pega Platform (i.e. pega v5 and 6.3) there were many numbers of limitations in Pega Platform and if we need to do some customization then needed to write custom java and jave scripts to achieve the functionally. Now I can say Pega Platform is running with market trends and demand. Pega Platform is giving all the options which support the current technologies like decisioning capabilities, real time processing, mashup, process fabrics etc..
    Incentivized
    Read full review
    Proofpoint
    No answers on this topic
    Reliability and Availability
    Microsoft
    Exchange is setup with multiple servers behind load balancers to provide high availability.
    Incentivized
    Read full review
    Pegasystems
    No answers on this topic
    Proofpoint
    No answers on this topic
    Performance
    Microsoft
    I would say it's the best email product I've experienced.
    Incentivized
    Read full review
    Pegasystems
    No answers on this topic
    Proofpoint
    No answers on this topic
    Support Rating
    Microsoft
    We have a good enterprise agreement with Microsoft which affords us quick phone support. I have found the support staff knowledgeable and prompt with a solution when required. At times it may be difficult to schedule a call back, this is mainly due to our need for calls early in the morning which happens to be during a shift change at Microsoft support.
    Incentivized
    Read full review
    Pegasystems
    It’s very slow sometimes, but that may be our servers. Also the Knowledge Library needs some work - again, not sure if it’s our setup or what- but I’m unable to search the body of an article for content, so I have to be very intentional with tagging, but it’s not ideal.
    Incentivized
    Read full review
    Proofpoint
    No answers on this topic
    Online Training
    Microsoft
    No answers on this topic
    Pegasystems
    The online training is an excellent one, but still it is missing hands on development.
    Read full review
    Proofpoint
    No answers on this topic
    Implementation Rating
    Microsoft
    Implementation/conversion can be quite complex and, unless you have certified Exchange administrators in-house, you should strongly consider a 3rd party consultant for this implementation.
    Incentivized
    Read full review
    Pegasystems
    Implementation is totally depend up on the requirement
    Incentivized
    Read full review
    Proofpoint
    No answers on this topic
    Alternatives Considered
    Microsoft
    Microsoft Exchange Product The best cloud-based enterprise-grade archiving platform with a host of features that enable files to be securely archived and retrieved with advanced search options. This tool is very easy to use and has a User-friendly interface. It is a highly reliable platform that allows all employees to automatically store their data without any limitations. It offers a cost-effective solution with customized policy management. We are happy that the customer support team is always fast and concerned, and the product's uninterrupted service experience. It is very good that it stores data in real-time without losing it, even in the event of a disaster. The cost-effective solution and integration with other tools are seamless.
    Incentivized
    Read full review
    Pegasystems
    We did evaluate multiple products offerings with Pega Platform capabilities and observed that Pega PRPC rules engine and case management capabilities are better over so many BPM Tools. We also conducted a detailed study with developers to identify the best products out of Suite of BPM products. It's observed that Rules engines integration is very streamlined with forms in Pega whereas other tools multiple have powerful data model capabilities but lacks the ease of creating business rules.
    Incentivized
    Read full review
    Proofpoint
    We did a bake off and for our particular needs Proofpoint was the right product. We used a matrix with requirements and their product checked all the boxes. Making it a easy decision.
    Incentivized
    Read full review
    Scalability
    Microsoft
    The only time Exchange has failed us is when we did something to cause the failure.
    Incentivized
    Read full review
    Pegasystems
    No answers on this topic
    Proofpoint
    No answers on this topic
    Return on Investment
    Microsoft
    • It has been an important factor in allowing seamless communication with clients and scheduling business meetings, which in turn works in the company's favor.
    • Haven't noticed any negative impact Exchange has had on our ROI. The support team is also responsive and helpful.
    Incentivized
    Read full review
    Pegasystems
    • For one of the applications we worked on, we were able to reduce the processing time on a case from 2 days to 20 minutes by utilizing Pega
    • We were able to resolve the issue of the routing of cases to users based on a specific algorithm by use of Pega
    • Pega case management feature was extensively used in one of the application to establish a parent-child relationship which was very helpful for all the business users
    Incentivized
    Read full review
    Proofpoint
    • Strengthened our staff's Cybersecurity Skills.
    • Provided a variety of additional training content that is used throughout the year
    • Allowed us to track and monitor which of our users need additional training in regard to Cybersecurity
    Incentivized
    Read full review
    ScreenShots