Microsoft Exchange vs. Sophos Email

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Microsoft Exchange
Score 8.7 out of 10
N/A
Microsoft Exchange is a secure email / messaging gateway with file archiving and encryption / data loss capability, available as a hosted service (Exchange Online) or installed (Exchange Server).N/A
Sophos Email
Score 9.0 out of 10
N/A
Sophos Email is presented as Predictive Cloud Email Security Powered by Artificial Intelligence designed to block spam and malware, as well as protect employees and block phishing attempts.N/A
Pricing
Microsoft ExchangeSophos Email
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Microsoft ExchangeSophos Email
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Microsoft ExchangeSophos Email
Considered Both Products
Microsoft Exchange

No answer on this topic

Sophos Email
Chose Sophos Email
I was not part of selecting Sophos for this organization. I would recommend a full POC before landing on this as your decision. Some things that you should test for are targeted credential harvesting sites, impersonation rules processing, and general consistency in the …
Chose Sophos Email
MS Exchange has the capabilities of out of the box workflow (as described previously), however, we managed to customize Sophos to do semi-manual workflow which is still acceptable. And more the encryption methods of Sophos has been proven by us to be more suitable. And the …
Features
Microsoft ExchangeSophos Email
Secure Email Gateway
Comparison of Secure Email Gateway features of Product A and Product B
Microsoft Exchange
7.3
84 Ratings
13% below category average
Sophos Email
7.3
19 Ratings
13% below category average
Anti-malware6.567 Ratings7.519 Ratings
Customizability8.079 Ratings7.119 Ratings
Data Loss Protection8.368 Ratings7.516 Ratings
Threat Detection6.566 Ratings7.118 Ratings
Sandboxing7.444 Ratings7.814 Ratings
End-to-End Encryption6.767 Ratings7.416 Ratings
Management Tools8.080 Ratings6.719 Ratings
Best Alternatives
Microsoft ExchangeSophos Email
Small Businesses
Zoho Mail
Zoho Mail
Score 9.4 out of 10
Zoho Mail
Zoho Mail
Score 9.4 out of 10
Medium-sized Companies
Avanan
Avanan
Score 9.8 out of 10
Avanan
Avanan
Score 9.8 out of 10
Enterprises
Avanan
Avanan
Score 9.8 out of 10
Avanan
Avanan
Score 9.8 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Microsoft ExchangeSophos Email
Likelihood to Recommend
9.0
(102 ratings)
7.5
(22 ratings)
Likelihood to Renew
10.0
(4 ratings)
1.1
(2 ratings)
Usability
8.5
(6 ratings)
8.2
(9 ratings)
Availability
10.0
(1 ratings)
-
(0 ratings)
Performance
9.0
(1 ratings)
-
(0 ratings)
Support Rating
9.9
(12 ratings)
2.8
(11 ratings)
Implementation Rating
10.0
(1 ratings)
-
(0 ratings)
Configurability
7.0
(1 ratings)
-
(0 ratings)
Ease of integration
5.0
(1 ratings)
-
(0 ratings)
Product Scalability
10.0
(1 ratings)
-
(0 ratings)
Vendor post-sale
5.0
(1 ratings)
-
(0 ratings)
Vendor pre-sale
8.0
(1 ratings)
-
(0 ratings)
User Testimonials
Microsoft ExchangeSophos Email
Likelihood to Recommend
Microsoft
Creating and receiving emails is simple. Managing contacts is a nice feature, especially connecting to Active Directory. Calendar management is also helpful and sharing access to others' calendars for scheduling meetings is useful. And reserving resources such as rooms or equipment is also useful. Personal and shared mailboxes are good features, as well. Tasks are a little lacking, but other than that, the features are thorough.
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Sophos
The Sophos email solution is a good fit for my organization which is a mid-size resort with 200 users. Sophos email has revealed unwanted emails that were getting through our built in Microsoft email security scanning and policies so having this extra layer was a no brainier. With that we were able to focus on the bad stuff and even tweak our products with this information from Sophos email.
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Pros
Microsoft
  • As we have a large user base of 11,000 users we use MailTips to avoid people getting confused with people with similar names in the organization.
  • The integration between Teams Meeting and Resource booking is generally very good. The Scheduling Assistance makes it easy to scan calendars and find free periods to provisionally scheduled events.
  • Marking yourself as Out of the Office and busy is easy, as is sharing your calendar within the team/organization or individuals.
  • Voicemail integration and the ability to receive missed chats in your inbox are highly used and useful.
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Sophos
  • We could customize it to have a certain level of workflow. We manage to enforce certain email (based on key-phrases) to be quarantined before send it to the recipient. And the email needs to be approved (manually) before being released.
  • For certain type (using regex) of email, we will encrypt it if it's sent outside our organization domain.
  • Scalable
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Cons
Microsoft
  • The two main factors for the better reliability & Uptime of internally hosted Exchange Server depends on Exchange Server configuration and the level of investment the organization is willing to provide for hosting the Exchange Server On-Premise Environment. As the data is stored in the organization’s hardware, any disaster may lead to the loss of email and servers.
  • Losing data might affect business continuity and rebuilding it can be costly.
  • Security remains a major concern.
  • Security of data loss is main concern. To ensure that, organization needs to configure networks, systems and Exchange platform against possible threats.
  • Hardware and license costs are high.
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Sophos
  • I would love to see tips integrated into the user interface from the management side to allow for easier dissection of email headers. This would allow lower level admins that may work at smaller companies to better understand the information presented.
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Likelihood to Renew
Microsoft
Email and calendars in a business setting are requirements. And Microsoft continues to be the standard of business applications. Microsoft 365 makes Microsoft Exchange easy to use. Everything is in the cloud. Let Microsoft take care of the hardware, the software, and the security. You just enable your business users with the functionality they need.
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Sophos
It was easy to use and easy to implement. You don't need previous knowledge on the products, after we got this up and running, it took us hours to put everything together. The transition was easy and seamless.
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Usability
Microsoft
Microsoft Exchange has come a long way over the years and has nowhere near the technical overhead required for support as it did back in 2003/2007 and prior. The integrations with Teams, Defender, Sharepoint, Copilot and many other products make it a solid and well-rounded tool used for many day-to-day tasks.
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Sophos
It's mostly great and for policies and features, it does everything we would ask it to and more. The only thing keeping it from being a 10 is the lack of granularity in the reporting, which is actually an issue within Sophos Central as a whole. The ability to drill down from dashboards into accurate, detailed data would be very helpful at times.
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Reliability and Availability
Microsoft
Exchange is setup with multiple servers behind load balancers to provide high availability.
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Sophos
No answers on this topic
Performance
Microsoft
I would say it's the best email product I've experienced.
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Sophos
No answers on this topic
Support Rating
Microsoft
We have a good enterprise agreement with Microsoft which affords us quick phone support. I have found the support staff knowledgeable and prompt with a solution when required. At times it may be difficult to schedule a call back, this is mainly due to our need for calls early in the morning which happens to be during a shift change at Microsoft support.
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Sophos
Support is slow to respond. They call back outside of normal business hours despite clearly being advised when they should call. They try to BS you that the platform is working properly although there is hard evidence to the contrary. Once you get to senior level of support they agree that the product is incapable of performing properly in its current iteration.
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Implementation Rating
Microsoft
Implementation/conversion can be quite complex and, unless you have certified Exchange administrators in-house, you should strongly consider a 3rd party consultant for this implementation.
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Sophos
No answers on this topic
Alternatives Considered
Microsoft
Microsoft Exchange Product The best cloud-based enterprise-grade archiving platform with a host of features that enable files to be securely archived and retrieved with advanced search options. This tool is very easy to use and has a User-friendly interface. It is a highly reliable platform that allows all employees to automatically store their data without any limitations. It offers a cost-effective solution with customized policy management. We are happy that the customer support team is always fast and concerned, and the product's uninterrupted service experience. It is very good that it stores data in real-time without losing it, even in the event of a disaster. The cost-effective solution and integration with other tools are seamless.
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Sophos
I have only tried Sophos Email, and I find it to be a very useful tool, as it protects against information leakage such as fraudulent emails, cloud sandboxing and quarantine, which are essential functions and the product works excellent.
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Scalability
Microsoft
The only time Exchange has failed us is when we did something to cause the failure.
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Sophos
No answers on this topic
Return on Investment
Microsoft
  • It has been an important factor in allowing seamless communication with clients and scheduling business meetings, which in turn works in the company's favor.
  • Haven't noticed any negative impact Exchange has had on our ROI. The support team is also responsive and helpful.
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Sophos
  • Sophos Email has been protecting our users, including the administrative branch, who are the target of attacks most frequently.
  • Every month Sophos Email stops about 100,000 malicious emails. We calculate that if these attacks have saved the company time, it prevents us from having a lot of support staff to attend to the cases.
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