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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Microsoft Exchange

    Score8.6 out of 10
    N/AMicrosoft Exchange is a secure email / messaging gateway with file archiving and encryption / data loss capability, available as a hosted service (Exchange Online) or installed (Exchange Server).N/A
    Pricing
    Microsoft Exchange
    Editions & Modules
    No answers on this topic
    Offerings
    Pricing Offerings
    Microsoft Exchange
    Free Trial
    No
    Free/Freemium Version
    No
    Premium Consulting/Integration Services
    No
    Entry-level Setup FeeNo setup fee
    Additional Details—
    More Pricing Information
    Community Pulse
    Microsoft Exchange
    Considered Both Products
    Microsoft
    Chose Microsoft Exchange
    Microsoft Exchange is the DeFacto groupware product. It handles mail and calendar so well that it is mostly unrivaled. While I used Zimbra at a previous employer, we ended up moving to Microsoft Exchange because of better Outlook use and the overall Microsoft Exchange product …
    Incentivized
    Chose Microsoft Exchange
    Google Workspace has much more limited functionality compared to Exchange. I believe it is a bit cheaper on the most basic subscription tier but that's about the only reason to consider using it. It may also be worth considering if you have other workloads using Google Cloud …
    Incentivized
    Chose Microsoft Exchange
    We have not tried other Email server products yet, but we are about to make this step in the near future. We are definitely going to try several Linux-based Email Server solutions so that we can choose the one that better suits our needs. Have some time to do this, as our …
    Incentivized
    Chose Microsoft Exchange
    We had a Zimbra on-premise server earlier and were pretty satisfied with it. But when compared with the advanced features of the Microsoft Exchange server, we could easily justify our purchase team to go for this since we already have O365 apps.
    Incentivized
    Chose Microsoft Exchange
    Microsoft Exchange Product The best cloud-based enterprise-grade archiving platform with a host of features that enable files to be securely archived and retrieved with advanced search options. This tool is very easy to use and has a User-friendly interface. It is a highly …
    Incentivized
    Chose Microsoft Exchange
    Both items are used by me on a daily basis. Microsoft Exchange and Microsoft SharePoint don't seem to have a lot in common to me. When working with the Exchange platform, it's all about scheduling events in the calendar and sending emails. I was able to find the most crucial …
    Incentivized
    Chose Microsoft Exchange
    Most of the 365 subscriptions include desktop and cloud versions of Microsoft programs. These "traditional" software may be installed on a desktop computer and used offline without any problems, as long as you have a working Internet connection. Because so many firms still …
    Incentivized
    Chose Microsoft Exchange
    1) The cost per user is almost the same (around $3 USD more than Google Workspace) but the Office tools that Microsoft includes are the best in the market. The end-users are really adapted to them and the other tools like Google Sheets and Google Documents are really bad. 2) …
    Incentivized
    Chose Microsoft Exchange
    Given all businesses I have worked for used Windows OS and Microsoft applications, it makes sense to stick with Microsoft Exchange. It's a given that if you use Microsoft applications you should use Microsoft Exchange.
    Incentivized
    Chose Microsoft Exchange
    Microsoft Exchange is used by several companies worldwide due to its versatility and competitive rates which includes Office 365 (depending on the license purchased), it stacks up against other vendors e.g., Google. MS Exchange provides shared mailboxes which are not available …
    Incentivized
    Chose Microsoft Exchange
    In comparison to Amazon SES, Microsoft Exchange was significantly more flexible and customizable. Amazon SES seems more complicated from an administrative standpoint. It became more difficult for us to consider migrating to a new platform since our workers were more comfortable …
    Incentivized
    Chose Microsoft Exchange
    It has better ease of integration with the servers and company data. It has a relatively better cost compared to all the tools available. The privacy features and capabilities are something best in class.
    Incentivized
    Chose Microsoft Exchange
    Office 365 is not recommended for shared use so we are using Microsoft Exchange. This helps to have access to multiple users and easy access to emails and calendars to provide support round the clock.
    Incentivized
    Chose Microsoft Exchange
    MDaemon is too simplistic for complex uses, while Exchange covers any uses and scale for every customer size.
    Incentivized
    Chose Microsoft Exchange
    I am not really sure as I did not choose to go to Microsoft Exchange.
    Incentivized
    Chose Microsoft Exchange
    Microsoft Exchange offered far more flexibility and customization than Google Workspace. From an administration perspective, it seemed easier to work with Exchange than with Gsuite/Google Workspace. Our employees were more familiar with Microsoft and their comfort level made …
    Incentivized
    Chose Microsoft Exchange
    Easy to use, keeping calendar as an inbuilt feature and other AI tools which are missing on other companies features.
    Incentivized
    Chose Microsoft Exchange
    I myself am a front-end user of both products. I don't really see too much of a comparison between Microsoft Exchange and Microsoft SharePoint. When using the Exchange platform it is more about calendar appointments and email communication. Using share Point I was able to …
    Incentivized
    Chose Microsoft Exchange
    Microsoft is more sturdy and feature-packed than GSuite. Especially with the Office integrations, even though the UI doesn't stand up against them, it offers way better features and is just more convenient to use for what we require at our organization.
    Incentivized
    Chose Microsoft Exchange
    Office 365 is pure ease. You get excellent compatibility with the entire Microsoft Office suite, as well as affordable access to Microsoft Office applications. All of this is supported by Microsoft's extremely dependable cloud. It's a great option for small businesses that …
    Incentivized
    Chose Microsoft Exchange
    We use Zimbra for some specific tasks in our company. Microsoft has superiority over Zimbra in terms of the graphical user interface. I like the Microsoft exchange interface as it is more futuristic. Also, Microsoft exchange has a better user experience. Zimbra mail can be …
    Incentivized
    Chose Microsoft Exchange
    It gives the impression of being a more professional and more robust tool. Despite the large amount of data, it always manages them at its best, without performance problems.
    Incentivized
    Chose Microsoft Exchange
    Google Workspace has excellent spam filtering, but poor customizability without resorting to third-party software or hacks/workarounds. Microsoft 365 has its own problems. We are currently using both Microsoft Exchange and Exchange Online (Microsoft 365) to handle mailbox …
    Incentivized
    Chose Microsoft Exchange
    We found the Microsoft Exchange to be more robust and loaded with features which made our life easy and our ability to communicate and provide\get updates more efficient. Microsoft Exchange provided more advanced security features which were what our organization was looking …
    Incentivized
    Chose Microsoft Exchange
    It provides me enhanced security over Gmail and is easy to navigate all around the console but its cost can be made less cheap as compared to Gmail.
    Incentivized
    Key User Insights
    Would buy again
    94%
    Would buy again
    65 Answers
    Delivers good value for the price
    97%
    Delivers good value for the price
    63 Answers
    Happy with the feature set
    99%
    Happy with the feature set
    68 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    46 Answers
    Implementation went as expected
    96%
    Implementation went as expected
    52 Answers
    Features
    Microsoft Exchange
    Secure Email Gateway
    Comparison of Secure Email Gateway features of Microsoft Exchange
    Feature
    Microsoft Exchange
    7.3
    84 Ratings
    14% below category average
    Anti-malware6.567 Ratings
    Customizability8.079 Ratings
    Data Loss Protection8.368 Ratings
    Threat Detection6.566 Ratings
    Sandboxing7.444 Ratings
    End-to-End Encryption6.767 Ratings
    Management Tools8.080 Ratings
    Best Alternatives
    Microsoft Exchange
    Small Businesses
    Sophos Email
    Score8.9 out of 10
    Medium-sized Companies
    Barracuda ESG (discontinued)
    Score6.2 out of 10
    Enterprises
    OpenText Core Email Threat Protection
    Score7.5 out of 10
    All AlternativesView all alternatives
    User Ratings
    Microsoft Exchange
    Likelihood to Recommend
    9.0
    (102 ratings)
    Likelihood to Renew
    10.0
    (4 ratings)
    Usability
    8.5
    (6 ratings)
    Availability
    10.0
    (1 ratings)
    Performance
    9.0
    (1 ratings)
    Support Rating
    9.9
    (12 ratings)
    Implementation Rating
    10.0
    (1 ratings)
    Configurability
    7.0
    (1 ratings)
    Ease of integration
    5.0
    (1 ratings)
    Product Scalability
    10.0
    (1 ratings)
    Vendor post-sale
    5.0
    (1 ratings)
    Vendor pre-sale
    8.0
    (1 ratings)
    User Testimonials
    Microsoft Exchange
    Likelihood to Recommend
    Microsoft
    Creating and receiving emails is simple. Managing contacts is a nice feature, especially connecting to Active Directory. Calendar management is also helpful and sharing access to others' calendars for scheduling meetings is useful. And reserving resources such as rooms or equipment is also useful. Personal and shared mailboxes are good features, as well. Tasks are a little lacking, but other than that, the features are thorough.
    Incentivized
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    Pros
    Microsoft
    • As we have a large user base of 11,000 users we use MailTips to avoid people getting confused with people with similar names in the organization.
    • The integration between Teams Meeting and Resource booking is generally very good. The Scheduling Assistance makes it easy to scan calendars and find free periods to provisionally scheduled events.
    • Marking yourself as Out of the Office and busy is easy, as is sharing your calendar within the team/organization or individuals.
    • Voicemail integration and the ability to receive missed chats in your inbox are highly used and useful.
    Incentivized
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    Cons
    Microsoft
    • The two main factors for the better reliability & Uptime of internally hosted Exchange Server depends on Exchange Server configuration and the level of investment the organization is willing to provide for hosting the Exchange Server On-Premise Environment. As the data is stored in the organization’s hardware, any disaster may lead to the loss of email and servers.
    • Losing data might affect business continuity and rebuilding it can be costly.
    • Security remains a major concern.
    • Security of data loss is main concern. To ensure that, organization needs to configure networks, systems and Exchange platform against possible threats.
    • Hardware and license costs are high.
    Incentivized
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    Likelihood to Renew
    Microsoft
    Email and calendars in a business setting are requirements. And Microsoft continues to be the standard of business applications. Microsoft 365 makes Microsoft Exchange easy to use. Everything is in the cloud. Let Microsoft take care of the hardware, the software, and the security. You just enable your business users with the functionality they need.
    Incentivized
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    Usability
    Microsoft
    Microsoft Exchange has come a long way over the years and has nowhere near the technical overhead required for support as it did back in 2003/2007 and prior. The integrations with Teams, Defender, Sharepoint, Copilot and many other products make it a solid and well-rounded tool used for many day-to-day tasks.
    Incentivized
    Read full review
    Reliability and Availability
    Microsoft
    Exchange is setup with multiple servers behind load balancers to provide high availability.
    Incentivized
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    Performance
    Microsoft
    I would say it's the best email product I've experienced.
    Incentivized
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    Support Rating
    Microsoft
    We have a good enterprise agreement with Microsoft which affords us quick phone support. I have found the support staff knowledgeable and prompt with a solution when required. At times it may be difficult to schedule a call back, this is mainly due to our need for calls early in the morning which happens to be during a shift change at Microsoft support.
    Incentivized
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    Implementation Rating
    Microsoft
    Implementation/conversion can be quite complex and, unless you have certified Exchange administrators in-house, you should strongly consider a 3rd party consultant for this implementation.
    Incentivized
    Read full review
    Alternatives Considered
    Microsoft
    Microsoft Exchange Product The best cloud-based enterprise-grade archiving platform with a host of features that enable files to be securely archived and retrieved with advanced search options. This tool is very easy to use and has a User-friendly interface. It is a highly reliable platform that allows all employees to automatically store their data without any limitations. It offers a cost-effective solution with customized policy management. We are happy that the customer support team is always fast and concerned, and the product's uninterrupted service experience. It is very good that it stores data in real-time without losing it, even in the event of a disaster. The cost-effective solution and integration with other tools are seamless.
    Incentivized
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    Scalability
    Microsoft
    The only time Exchange has failed us is when we did something to cause the failure.
    Incentivized
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    Return on Investment
    Microsoft
    • It has been an important factor in allowing seamless communication with clients and scheduling business meetings, which in turn works in the company's favor.
    • Haven't noticed any negative impact Exchange has had on our ROI. The support team is also responsive and helpful.
    Incentivized
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