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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Microsoft Sentinel

    Score8.6 out of 10
    N/AMicrosoft Sentinel (formerly Azure Sentinel) is designed as a birds-eye view across the enterprise. It is presented as a security information and event management (SIEM) solution for proactive threat detection, investigation, and response.

    $2.46

    per GB ingested

    SAP Customer Data Solutions

    Score8.1 out of 10
    N/AThe SAP Customer Data Cloud, based on Gigya (acquired by SAP in 2017) is a product suite that allows users to identify consumers, business customers, or partners across devices and channels to drive registrations and engagement; manage access, permission, and consent; and transform data into unified customer profiles.N/A
    Pricing
    Microsoft SentinelSAP Customer Data Solutions
    Editions & Modules
    Azure Sentinel
    $2.46
    per GB ingested
    100 GB per day
    $123.00
    per day
    200 GB per day
    $221.40
    per day
    300 GB per day
    $319.80
    per day
    400 GB per day
    $410.00
    per day
    500 GB per day
    $492.00
    per day
    More than 500 GB per day
    $492.00 + $98.40
    per day/plus each additional 100 GB increment
    No answers on this topic
    Offerings
    Pricing Offerings
    Microsoft SentinelSAP Customer Data Solutions
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Microsoft SentinelSAP Customer Data Solutions
    Considered Both Products
    Microsoft
    No answer on this topic
    SAP
    No answer on this topic
    Key User Insights
    Would buy again
    99%
    Would buy again
    73 Answers
    98%
    Would buy again
    50 Answers
    Delivers good value for the price
    94%
    Delivers good value for the price
    59 Answers
    100%
    Delivers good value for the price
    44 Answers
    Happy with the feature set
    96%
    Happy with the feature set
    71 Answers
    100%
    Happy with the feature set
    51 Answers
    Lived up to sales and marketing promises
    93%
    Lived up to sales and marketing promises
    52 Answers
    95%
    Lived up to sales and marketing promises
    37 Answers
    Implementation went as expected
    97%
    Implementation went as expected
    66 Answers
    93%
    Implementation went as expected
    39 Answers
    Features
    Microsoft SentinelSAP Customer Data Solutions
    Security Information and Event Management (SIEM)
    Comparison of Security Information and Event Management (SIEM) features of Microsoft Sentinel and SAP Customer Data Solutions
    Feature
    Microsoft Sentinel
    8.5
    34 Ratings
    7% above category average
    SAP Customer Data Solutions
    -
    Ratings
    Centralized event and log data collection9.134 Ratings00 Ratings
    Correlation8.835 Ratings00 Ratings
    Event and log normalization/management8.435 Ratings00 Ratings
    Deployment flexibility8.333 Ratings00 Ratings
    Integration with Identity and Access Management Tools8.933 Ratings00 Ratings
    Custom dashboards and workspaces8.435 Ratings00 Ratings
    Host and network-based intrusion detection8.030 Ratings00 Ratings
    Data integration/API management8.433 Ratings00 Ratings
    Behavioral analytics and baselining9.031 Ratings00 Ratings
    Rules-based and algorithmic detection thresholds8.733 Ratings00 Ratings
    Response orchestration and automation8.232 Ratings00 Ratings
    Reporting and compliance management7.35 Ratings00 Ratings
    Incident indexing/searching8.733 Ratings00 Ratings
    Tag Management
    Comparison of Tag Management features of Microsoft Sentinel and SAP Customer Data Solutions
    Feature
    Microsoft Sentinel
    -
    Ratings
    SAP Customer Data Solutions
    7.8
    27 Ratings
    5% below category average
    Tag library00 Ratings7.826 Ratings
    Tag variable mapping00 Ratings7.824 Ratings
    Ease of writing custom tags00 Ratings7.825 Ratings
    Rules-driven tag execution00 Ratings7.825 Ratings
    Tag performance monitoring00 Ratings8.024 Ratings
    Page load times00 Ratings7.925 Ratings
    Mobile app tagging00 Ratings7.524 Ratings
    Library of JavaScript extensions00 Ratings7.623 Ratings
    Audience Segmentation & Targeting
    Comparison of Audience Segmentation & Targeting features of Microsoft Sentinel and SAP Customer Data Solutions
    Feature
    Microsoft Sentinel
    -
    Ratings
    SAP Customer Data Solutions
    7.5
    28 Ratings
    8% below category average
    Standard visitor segmentation00 Ratings8.028 Ratings
    Behavioral visitor segmentation00 Ratings8.027 Ratings
    Traffic allocation control00 Ratings4.327 Ratings
    Website personalization00 Ratings9.926 Ratings
    Customer Data Management
    Comparison of Customer Data Management features of Microsoft Sentinel and SAP Customer Data Solutions
    Feature
    Microsoft Sentinel
    -
    Ratings
    SAP Customer Data Solutions
    6.4
    29 Ratings
    24% below category average
    Account Scoring00 Ratings8.027 Ratings
    Customer Data Governance00 Ratings8.928 Ratings
    Data Connectors00 Ratings4.329 Ratings
    Data Enhancement00 Ratings5.229 Ratings
    Data Ingestion00 Ratings6.129 Ratings
    Data Storage00 Ratings2.529 Ratings
    Data Visibility00 Ratings8.029 Ratings
    Event Data00 Ratings6.127 Ratings
    Identity Resolution00 Ratings8.927 Ratings
    Best Alternatives
    Microsoft SentinelSAP Customer Data Solutions
    Small Businesses
    No answers on this topic
    Twilio Segment
    Score8.4 out of 10
    Medium-sized Companies
    IBM Security QRadar SIEM
    Score8.9 out of 10
    Treasure AI
    Score9 out of 10
    Enterprises
    SolarWinds Security Event Manager (SEM)
    Score8 out of 10
    Treasure AI
    Score9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Microsoft SentinelSAP Customer Data Solutions
    Likelihood to Recommend
    8.5
    (74 ratings)
    9.0
    (58 ratings)
    Likelihood to Renew
    6.5
    (2 ratings)
    9.5
    (10 ratings)
    Usability
    8.2
    (27 ratings)
    9.1
    (7 ratings)
    Availability
    -
    (0 ratings)
    9.0
    (57 ratings)
    Performance
    -
    (0 ratings)
    7.3
    (7 ratings)
    Support Rating
    8.0
    (3 ratings)
    9.1
    (8 ratings)
    In-Person Training
    -
    (0 ratings)
    9.1
    (2 ratings)
    Online Training
    -
    (0 ratings)
    9.1
    (7 ratings)
    Implementation Rating
    -
    (0 ratings)
    7.3
    (7 ratings)
    Configurability
    -
    (0 ratings)
    9.1
    (1 ratings)
    Ease of integration
    -
    (0 ratings)
    9.1
    (1 ratings)
    Product Scalability
    -
    (0 ratings)
    9.1
    (1 ratings)
    Professional Services
    5.0
    (1 ratings)
    -
    (0 ratings)
    Vendor post-sale
    -
    (0 ratings)
    4.5
    (1 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    4.5
    (1 ratings)
    User Testimonials
    Microsoft SentinelSAP Customer Data Solutions
    Likelihood to Recommend
    Microsoft
    What has really impressed me is how Microsoft Sentinel delivers centralised security monitoring across multiple data sources in our enterprise. It has reduced cost of handling large security logs by collecting and analyzing data without friction of managing traditional SIEM infrastructure. It is easy to work to integrate with Azure logs for quick data analysis.
    Incentivized
    Read full review
    SAP
    It's best suited for business business to turn digital interaction in to richer and high value and experience that reach across computing platform also it offers a holistic and integrated approach to managing customer data and enhancing and personalized experience.it also draw actionable insights.because it offers wide range of products . perfect customer insight data solutions
    Incentivized
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    Pros
    Microsoft
    • The visual presentation of data is terrific, so including what we had prior to Microsoft Sentinel, it presents data in a much more usable way, so that's been quite refreshing. It's not quite as complex to understand what you're looking at.
    Incentivized
    Read full review
    SAP
    • SAP's Customer Data Solutions provide a comprehensive customer view by collecting detailed data, including age, web activity, and buying history.
    • The software's strong analytics features give valuable information about how customers use content and products, so we can enhance our strategies.
    • SAP Customer Data Solutions offers insights to create specific marketing campaigns that sort audiences by preferences, browsing, and purchase behavior.
    Incentivized
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    Cons
    Microsoft
    • One feature that I would like to see improved is probably the log parsing. I think one of the big things that Splunk does better than Microsoft Sentinel is that it makes it easy to bring in new log streams of arbitrary formats and parse them out into columns and tables. Microsoft Sentinel is a lot more involved, though. It takes a lot more manual work to bring in different log sources and parse them out.
    Incentivized
    Read full review
    SAP
    • I find the interface a bit complex and challenging to navigate. I remember having difficultly grasping it completely especially when I was new to the system. Simplifying the user experience would make it more accessible for everyone, making tasks quicker and more intuitive.
    • integrating it seamlessly with other software and platforms could enhance its functionality. I would really really love an integration between BenchMark email marketing tool.
    Incentivized
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    Likelihood to Renew
    Microsoft
    it does the job reasonably well
    Incentivized
    Read full review
    SAP
    On the whole I am really impressed with SAP Customer Data Solutions and would highly recommend that other professionals look at this software to enhance their B2C and B2B sales
    Incentivized
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    Usability
    Microsoft
    Mirosoft sentinel is easy to use once the inital setup is completed.The dashboard and centralized alerts make it simple to monitor security events and investigate incidents.Integration with other microsoft security tool is also helpful.Some advanced features and configurations can take time to understand, but overall it provides good, user-friendly security monitoring.
    Incentivized
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    SAP
    We mostly work with the API which is of very good quality and is well documented.However, some of our success is also due to having very talented developers on staff, and also understanding advanced gamification design. The tool supports a talented team! It won't actually do everything for you automatically.
    Read full review
    Reliability and Availability
    Microsoft
    No answers on this topic
    SAP
    The platform pulls data from multiple sources, cleaning, and restructuring it allowing us to expand our growth opportunities by providing highly tailored suggestions on each page for our visitors which made it tremendously simple for us to provide rich and customized experiences to our visitors in the best way possible.
    Incentivized
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    Performance
    Microsoft
    No answers on this topic
    SAP
    There are some latency issues. The 24 hour caching problem mentioned earlier is a problem. Sometimes the Gigya system makes two calls instead of a single call if we go directly to the social platform. For this reason, it's sometimes more efficient to go direct rather than use Gigya.
    Read full review
    Support Rating
    Microsoft
    Microsoft support is one of the highest rated on the market. It has global and multilingual support. Calls can be made over the phone and the solution is virtually instantaneous with the help of Microsoft engineers. It's great!
    Incentivized
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    SAP
    We have had multiple instances of help from Gigya to get our custom implementation working, including detailed technical assistance to a third party. We have found Gigya to be thorough and timely in their responses to all queries, which are consistently excellent.
    Read full review
    In-Person Training
    Microsoft
    No answers on this topic
    SAP
    because it was made directly in the company
    Incentivized
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    Online Training
    Microsoft
    No answers on this topic
    SAP
    They trained me in a train the trainer model. I then trained the internal team. Total training was about two hours, with an additional two hours for system setup.
    Training was maybe a little thin, but the system was fairly easy to learn and this wasn't really a problem.
    Read full review
    Implementation Rating
    Microsoft
    No answers on this topic
    SAP
    There was a bit of a learning curve in the beginning, and perhaps we were unclear on some of our requirements. Once they figured out what we wanted though, things went pretty smoothly. Just some minor hiccups in the beginning
    Read full review
    Alternatives Considered
    Microsoft
    Compared to platforms such as Splunk, LogRhythm, and Devo, Microsoft Sentinel’s cloud‑native, consumption‑based pricing model and reduced infrastructure overhead tend to offer better overall cost efficiency. This is especially true for organizations already invested in the Microsoft ecosystem, where Sentinel can deliver strong capabilities with a lower total cost of ownership.
    Incentivized
    Read full review
    SAP
    Resources and specialized IT personnel is needed for the effective administration and deployment of Informatica Customer 360. This resource-intensive for smaller organizations. Although Informatica has the ability to integrate, the process of setting up and establishing these integrations can be difficult and may call for programming experience.
    Incentivized
    Read full review
    Scalability
    Microsoft
    No answers on this topic
    SAP
    because the platform actually allows you to scale at any time if designed following best practices
    Incentivized
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    Professional Services
    Microsoft
    Did not use professional services
    Incentivized
    Read full review
    SAP
    No answers on this topic
    Return on Investment
    Microsoft
    • It's probably neutral. We see value, but it's, again, tick that kind of expense stuff. We're getting more insight and value into what is going on in that cloud workspace, but just noting the cost. So it's probably neutral. I'm not directly responsible, so the full kind of return on investment kind of cycle, that's someone else's problem. I'm like the end user. It's my team that will look at the data and look at the output of Microsoft Sentinel. So the ROI, someone else can worry about that.
    Incentivized
    Read full review
    SAP
    • Having a single, stremlined point of entry for the customers improves the overall customer experience
    • By the same reason, maintenance costs are reduced because interventions focus on a single object
    • It's versatile in its integration so there is no need to change the surrounding software ecosystem
    Incentivized
    Read full review
    ScreenShots

    Microsoft Sentinel Screenshots

    Product screenshotProduct screenshotScreenshot of Microsoft Sentinel Capabilities

    SAP Customer Data Solutions Screenshots

    Screenshot of Customer Login in SAP Enterprise Consent and Preference ManagementScreenshot of User Identities report dashboardScreenshot of Search by Custom Fields windowScreenshot of Customer Data DataflowScreenshot of Account InformationScreenshot of SAP Customer Data Platform