Microsoft SharePoint vs. OpenText Extended ECM Platform

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
SharePoint
Score 8.0 out of 10
N/A
Microsoft's SharePoint is an Intranet solution that enables users to share and manage content, knowledge, and applications to empower teamwork, quickly find information, and collaborate across the organization.
$5
Per User Per Month
OpenText Extended ECM Platform
Score 8.0 out of 10
N/A
The OpenText Extended ECM Platform aims to transparently integrate with applications such as SAP S/4HANA®, SAP® SuccessFactors®, Salesforce®, Microsoft® Office 365® or other process-driving software. With ECM integrations, the content services platform bridges content silos and automates business processes to allow information to flow across applications. Extended ECM Platform leverages an organization’s investment in its enterprise content services software and other applications, with the goal…N/A
Pricing
Microsoft SharePointOpenText Extended ECM Platform
Editions & Modules
Plan 1
$5.00
Per User Per Month
Plan 2
$10.00
Per User Per Month
Office 365 E3
$20.00
Per User Per Month
No answers on this topic
Offerings
Pricing Offerings
SharePointOpenText Extended ECM Platform
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Microsoft SharePointOpenText Extended ECM Platform
Top Pros
Top Cons
Features
Microsoft SharePointOpenText Extended ECM Platform
Enterprise Content Management
Comparison of Enterprise Content Management features of Product A and Product B
Microsoft SharePoint
-
Ratings
OpenText Extended ECM Platform
8.1
1 Ratings
Content capture & imaging00 Ratings9.01 Ratings
File sync, storage & archiving00 Ratings8.01 Ratings
Document management00 Ratings9.01 Ratings
Records management00 Ratings8.01 Ratings
Content search & retrieval00 Ratings8.01 Ratings
Enterprise content collaboration00 Ratings5.01 Ratings
Security, risk management & information governance00 Ratings9.01 Ratings
Contract lifecycle management00 Ratings8.01 Ratings
Automated workflows00 Ratings8.01 Ratings
Integration00 Ratings9.01 Ratings
User Ratings
Microsoft SharePointOpenText Extended ECM Platform
Likelihood to Recommend
8.3
(191 ratings)
8.0
(2 ratings)
Likelihood to Renew
9.8
(21 ratings)
9.0
(1 ratings)
Usability
8.2
(17 ratings)
8.0
(1 ratings)
Support Rating
8.6
(17 ratings)
7.0
(1 ratings)
In-Person Training
4.5
(1 ratings)
-
(0 ratings)
Online Training
6.4
(1 ratings)
-
(0 ratings)
Implementation Rating
6.0
(8 ratings)
-
(0 ratings)
User Testimonials
Microsoft SharePointOpenText Extended ECM Platform
Likelihood to Recommend
Microsoft
MS Sharepoint is specifically useful when you have to collaborate with multiple teams. All teams know what exactly is happening and if they need help they can get it without asking you to share the link every time. This really [transfers] the burden from my shoulders to the participants. As participants can access all resources on demand. For a small team[,] it might feel [like] firing a cannon to kill a mosquito. They can avoid Sharepoint and use [a] planner. If you are the one like me who was excited to see different templates, you will be sad to see there are not many and most of them [look the same].
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OpenText
Information control. Information management. Not good at collaboration or collaborative work on documents. Administration is complex, and requires highly specialized teams to do it.
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Pros
Microsoft
  • Microsoft SharePoint integrates well with Office 365. So long as the content is organized and users know what they are looking for, it can store a wealth of information.
  • It's simple for administrators to add and remove users. It is possible to restrict access to specific pages of a website to particular individuals or groups.
  • As long as the document structure is simple and keeps track of authors and last edited dates, it is simple to store documents in Microsoft's simple document structure.
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OpenText
  • Searching
  • Create Metadata to help with searching
  • Control versioning you can see multiple versions of a document and can revert back to it if necessary.
  • Document management, it has built in house keeping features.
  • One source of the truth.
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Cons
Microsoft
  • It does take some work to get your setup to be as graphical as modern design tends to be.
  • Overlapping calendars are great but they do take some time investment to create.
  • Depending on how many project or teams you work with it can get a little overwhelming to have so many different groupings.
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OpenText
  • Flow management.
  • Inefficiency in BD.
  • Electronic signatures.
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Likelihood to Renew
Microsoft
It's integral to our business. It's already included with most of the Office 365 licensing we buy, so the cost is effectively zero. It stores our files, it is the foundation for custom applications, and Microsoft only continues to enhance its functionality and its connections to other Microsoft tools. SharePoint just keeps getting better and better.
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OpenText
OpenText Enterprise Content Management is reliable and it has a friendly user interface. It can replace all legacy document repositories. With the integrations with SAP, it gives non-Sap users visibility into documents that are critical for making key decisions.
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Usability
Microsoft
No usability issues reported. Individual teams also have allocated areas which replace legacy shared drives on local LANs. Access to Sharepoint resources is fully integrated with corporate Active Directory with additional two-factor authentication required for administrative users. Users have access to Microsoft Services Hub which allows you to create, manage, and track support requests while staying current on Microsoft technologies with access to select self-paced learning paths
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OpenText
It is used for the basics of the tool, without taking advantage of the options it has.
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Support Rating
Microsoft
Support for SharePoint is quite good. Microsoft provides good support. Microsoft offers
  • Quick turnaround time for issues
  • A range of support services
  • Access to a network of resources
  • Escalation of issues
  • Ongoing development and commitment to produce enhancement
The majority of support is required for initial installation. Once complete and the system is operating we have had very few support issues.
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OpenText
The support is not very efficient, either by a partner or directly from Opentext. The support for Latin America is very limited by the language, and they do not have specialized support that supports the Spanish language.
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In-Person Training
Microsoft
The face to face training I received was on SharePoint Administration. It was rushed as there was a lot of information to cover and the application of the labs weren't that great either. I like to be able to relate what I am learning to what I am currently doing.
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OpenText
No answers on this topic
Online Training
Microsoft
I like to learn at my own pace and online training allows for that. Additionally, you can skip through pieces of content that you already know or are already comfortable with. Microsoft actually offers great videos on their website for basic fundamental SharePoint Training. I have used these training videos in some of my own training sessions with end users.
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OpenText
No answers on this topic
Implementation Rating
Microsoft
Planning to the last detail would be advised. SharePoint is a very large application that takes a lot of finesse to get operational
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OpenText
No answers on this topic
Alternatives Considered
Microsoft
The reasons for selecting MS SharePoint are: SharePoint provides ease of use and web design assistance and support SharePoint helps you schedule your content for publishing. enables users to share documents with external parties and offers a better internal structure of the content and better indexing and searching capabilities.
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OpenText
No answers on this topic
Return on Investment
Microsoft
  • Increased collaboration - MS Sharepoint has increased knowledge share and collaboration between departments. This saves time and energy because of its efficient and effective communication
  • Increased document security - MS Sharepoint has increased our document security so we're safer knowing that our documents are security and access controlled appropriately. We are less prone to get in trouble by our customers due to the security provided by MS Sharepoint
  • Negative Impact Compared to other software - Not sure if the MS Sharepoint's main functionalities could've been met with other tools we currently have
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OpenText
  • Users are empowered to manage their own content
  • Employees are more effecient, not spending a lot of time searching for documents.
  • Reduced company liability
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