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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Microsoft To Do

    Score7.9 out of 10
    N/AMicrosoft To Do replaces the former Wunderlist task management tool.N/A

    OpenAir PSA

    Score5.5 out of 10
    N/ANetSuite OpenAir is a cloud-based Professional Service Automation (PSA) product which includes capabilities around project management, resource management, project accounting, etc.N/A
    Pricing
    Microsoft To DoOpenAir PSA
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Microsoft To DoOpenAir PSA
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Microsoft To DoOpenAir PSA
    Considered Both Products
    Microsoft
    No answer on this topic
    NetSuite
    No answer on this topic
    Key User Insights
    Would buy again
    92%
    Would buy again
    34 Answers
    60%
    Would buy again
    3 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    37 Answers
    No answers on this topic
    Happy with the feature set
    95%
    Happy with the feature set
    35 Answers
    60%
    Happy with the feature set
    3 Answers
    Lived up to sales and marketing promises
    88%
    Lived up to sales and marketing promises
    21 Answers
    No answers on this topic
    Implementation went as expected
    93%
    Implementation went as expected
    28 Answers
    No answers on this topic
    Features
    Microsoft To DoOpenAir PSA
    Project Management
    Comparison of Project Management features of Microsoft To Do and OpenAir PSA
    Feature
    Microsoft To Do
    5.6
    76 Ratings
    31% below category average
    OpenAir PSA
    7.3
    15 Ratings
    5% below category average
    Task Management8.076 Ratings8.015 Ratings
    Resource Management6.141 Ratings7.515 Ratings
    Gantt Charts4.58 Ratings8.09 Ratings
    Scheduling8.458 Ratings6.012 Ratings
    Workflow Automation3.033 Ratings6.09 Ratings
    Team Collaboration5.067 Ratings8.012 Ratings
    Support for Agile Methodology6.017 Ratings6.07 Ratings
    Support for Waterfall Methodology7.017 Ratings7.08 Ratings
    Document Management3.038 Ratings8.56 Ratings
    Email integration6.342 Ratings7.09 Ratings
    Mobile Access7.371 Ratings7.512 Ratings
    Timesheet Tracking3.012 Ratings7.014 Ratings
    Change request and Case Management5.39 Ratings8.010 Ratings
    Budget and Expense Management4.95 Ratings7.514 Ratings
    Professional Services Automation
    Comparison of Professional Services Automation features of Microsoft To Do and OpenAir PSA
    Feature
    Microsoft To Do
    6.5
    7 Ratings
    17% below category average
    OpenAir PSA
    8.6
    10 Ratings
    11% above category average
    Quotes/estimates5.04 Ratings8.05 Ratings
    Invoicing7.04 Ratings9.07 Ratings
    Project & financial reporting7.96 Ratings8.59 Ratings
    Integration with accounting software6.02 Ratings9.07 Ratings
    Best Alternatives
    Microsoft To DoOpenAir PSA
    Small Businesses
    Any.do
    Score8 out of 10
    Any.do
    Score8 out of 10
    Medium-sized Companies
    KanbanFlow
    Score7.3 out of 10
    KanbanFlow
    Score7.3 out of 10
    Enterprises
    Workzone
    Score9.1 out of 10
    Microsoft To Do
    Score7.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Microsoft To DoOpenAir PSA
    Likelihood to Recommend
    8.5
    (76 ratings)
    8.5
    (20 ratings)
    Likelihood to Renew
    8.0
    (4 ratings)
    8.2
    (7 ratings)
    Usability
    7.4
    (12 ratings)
    9.4
    (4 ratings)
    Availability
    -
    (0 ratings)
    10.0
    (3 ratings)
    Performance
    -
    (0 ratings)
    9.0
    (3 ratings)
    Support Rating
    7.6
    (30 ratings)
    5.5
    (6 ratings)
    In-Person Training
    -
    (0 ratings)
    10.0
    (2 ratings)
    Implementation Rating
    10.0
    (3 ratings)
    10.0
    (2 ratings)
    Configurability
    -
    (0 ratings)
    8.0
    (2 ratings)
    Ease of integration
    -
    (0 ratings)
    10.0
    (2 ratings)
    Product Scalability
    -
    (0 ratings)
    10.0
    (2 ratings)
    Vendor post-sale
    -
    (0 ratings)
    10.0
    (2 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    10.0
    (2 ratings)
    User Testimonials
    Microsoft To DoOpenAir PSA
    Likelihood to Recommend
    Microsoft
    I think Microsoft To Do is helpful for people who don't need a lot of customization in a task manager. I prefer using 3rd party task managers that allow me to create projects with tasks and subtasks. But for a team that already uses Microsoft products and doesn't want to learn or invest capital in another task manager, Microsoft To Do covers the basics and syncs with your calendar.
    Incentivized
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    NetSuite
    This product is well suited for an organization that is focused on client services, project delivery, time tracking, expense reporting, and revenue recognition. From a pure project management perspective, this product is not as feature rich as say Microsoft Project Server. For organizations that are looking for detailed complex project plan and resource management (along with resource leveling, etc.), this is probably not the best suited product
    Incentivized
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    Pros
    Microsoft
    • Wunderlist is what you need for your to do lists. It's really simple to use.
    • Allows you to set due date to your lists, share them with your team and/or create a folder to divide and organize all your list set
    • Also, Wunderlist is compatible with all platform and devices. So you can always be updated on your list or work on them from wherever you are and with all the devices you have.
    Incentivized
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    NetSuite
    • Netsuite OpenAir PSA is highly configurable and has a large ecosystem of assets to work with.
    • Tasks are easily designed to automate processes in your business workflow.
    • OpenAir is designed in such a way that it can communicate and receive information from external systems without having to re-engineer your systems to make them work if you are following standard business practice.
    Incentivized
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    Cons
    Microsoft
    • Viewing more than one task at a time.
    • Email forwarding tasks - sometimes can be buggy and not always smooth.
    • Option to show more detail on a task without clicking task - example: being able to see attachment without clicking on task to view.
    Incentivized
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    NetSuite
    • Compared to QuickArrow, setting up reports to reflect the data accurately seemed to require a bit more consultant time and collaboration. Getting the numbers correct is essential, so budget extra time for this iniative. We also learned that certain calculations can not be displayed in the executive dashboards. Ask these questions upfront to ensure your dashboards are complete for your needs (again, working backwards in the preparation stages).
    • Compared to QuickArrow, NetSuite OpenAir PSA falls short in the resource management capabilities. UI, flexibility, and scheduling options all could be improved. This is on their roadmap, timeline yet to be defined. Scheduling is vitally important to our company and this is THE area where we feel is the applications weakest. However, the application does provide everything critical to scheduling and provided the elements we needed in order to be successful. We altered our scheduling process accordingly.
    • During our System Administration 3 day online training, when a question was asked about detailed functionality, sometimes the trainer would share..."Yes, OpenAir has a configuration for that. Just inquire with your consultant and they can flip that flag in your instance." The responsibility for obtaining these special application configurations was placed on the System Admin [in training] to ask and to take notes. If your company needs the application to work a certain way, speak up and ask your OA consultant. There seems to be MANY flags that can be flipped in the background to allow for the system to meet your needs. My complaint is that these are not published, rather made available if one inquires.
    • OpenAir is able to generate invoices directly and we strongly encourage using this feature to keep everything housed under one application. However, this did not work for our organization and we leveraged a financial integration. A bit of a pioneer integrating with Softrax -- the integration works well, however is quite fragile. We do receive appropriate support when needed, but would prefer the integration to be a bit more stable. We recommend integrating with their stated supported financial systems, as staying the course will likely net a more stable integration.
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    Likelihood to Renew
    Microsoft
    It's working, and doing precisely what we selected it for. The only hesitation is if Microsoft suddenly drops the platform.
    Incentivized
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    NetSuite
    It all depends. We are still looking at moving our consultants to Oracle PAC, in order to get our financial systems in line (we use Oracle Financials currently). We are feeling a lot of pain with integration and segmented systems.

    Ultimately,it depends on how much pain is felt there. OpenAir has given us a path to follow on from QuickArrow. I foresee either moving onto Oracle PAC by end of calendar, or staying on OpenAir.

    OpenAir to Oracle integration is not easy. From a reporting and process perspective, there’s been pain from being in different systems
    Read full review
    Usability
    Microsoft
    User friendly, easy to configure, and VERY simplistic. I particularly use heavily the phone app feature. While others in the room are on social media, I am reviewing my tasks and this triggers other tasks I know I need to get done. I like the sense of accomplishment of moving things to the completed pile as well.
    Incentivized
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    NetSuite
    In this day and age I should not have to read a manual to understand a product. It should be intuitive to administrate and perform basic tasks. It feels like a ton of intelligence was poured into making OpenAir feature rich but no where near as much attention was given to the user experience.
    Incentivized
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    Reliability and Availability
    Microsoft
    No answers on this topic
    NetSuite
    The system up time was reliable and that was never anything we ever had any concerns/issues with.
    Read full review
    Performance
    Microsoft
    No answers on this topic
    NetSuite
    The performance was acceptable. If you had a very large data set you were working with it might take a little longer, but within reason.
    Read full review
    Support Rating
    Microsoft
    I have not had an issue where I needed to reach out to Wunderlist, but I know their contact and online chat is easy to access and feel confident that they would be helpful. My only worry is Wunderlist is becoming Microsoft to-do in May 2020, and I believe the app will become worse after that.
    Incentivized
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    NetSuite
    As an admin, I've had more contact with OA support than most. I've found their response to tickets typically timely and helpful, however many of the responses to tickets are "we will file an enhancement request" and then I never hear about it again. So not terrible, but not a very fulfilling experience.
    Incentivized
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    In-Person Training
    Microsoft
    No answers on this topic
    NetSuite
    Very knowledgeable and able to articulate how other customers configured the solution to meet their needs as well as the best practices they recommended.
    Read full review
    Online Training
    Microsoft
    No answers on this topic
    NetSuite
    We did a 3 day online remote course back in April. NetSuite prefers training to occur before migration. We went over the functionality of tool and three months later we migrated. Personally, I didn’t find it that beneficial. Certain parts of it were beneficial as they applied to me – talked a lot about invoicing capabilities that didn’t apply to me. They also have knowledge base / e-learning assets, but I haven’t referred to them
    Read full review
    Implementation Rating
    Microsoft
    Wunderlist giving 100% work satisfaction for me and my organization
    Incentivized
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    NetSuite
    It went fine. Everything came over the way we wanted. In addition to migrating the current projects we wanted to migrate historical data – did that seamlessly. The finished product looked pretty good – just needed to tweak – and they helped us with that
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    Alternatives Considered
    Microsoft
    It's a small tool compared to bigger project management software, but we found that they work perfectly together. It helps you declutter the larger PM tools, keep your smaller tasks in-line and make sure they get completed. When you're working in a creative agency, ideas and tasks are flying around, so having a tool like this that keeps you accountable and reminds you of your tasks is a must!
    Incentivized
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    NetSuite
    OpenAir accurately reflects changes in real-time as well as lends itself to see where a draw is at, when payment is expected and what percentage of the contract has been billed or approved to date. This helps with project billing and tracking as well as cash flow. Quickbooks lacks the ability to show progress draws, approved changes, and pending changes on a given project where OpenAir excels.
    Incentivized
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    Scalability
    Microsoft
    No answers on this topic
    NetSuite
    Once the system is setup, it's easy to manage and maintain.
    Read full review
    Return on Investment
    Microsoft
    • Its affordable enough that the limited set of problems it solves are worth the investment.
    • If you already have Office 365 it doesn't really make sense unless you hate the task app.
    • With Microsoft acquiring Wunderlist I wouldn't start investing in this product. I would either choose Office 365 and go with TO-DO or use a free app.
    Incentivized
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    NetSuite
    • It covers our requirements for time tracking and project/resource management better than the previous solution we used.
    • Project managers are happier having this tool for their job and also because it is running on the cloud as opposed to running on-prem.
    • It doesn't help in any way improving the "chasing" of the people that don't submit their time-sheets in time. This one stayed the same as before.
    Incentivized
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    ScreenShots