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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Middesk

    Score8.9 out of 10
    N/AMiddesk is a business intelligence (BI) software used to onboarded clients working in three primary verticals — Fintech, Credit Reporting, and Business Marketplaces.

    $1,000

    per month

    Smartsheet

    Score8.3 out of 10
    N/ASmartsheet is an online project management and collaboration tool. It includes automated alerts, instantaneous updating and sharing across team members, resource management, nested tasks organized in a hierarchy, a Gantt chart view, exportable and automated reports, and integration with email.

    $12

    per month per user (up to 10 users)

    Pricing
    MiddeskSmartsheet
    Editions & Modules
    No answers on this topic
    Pro
    $12
    per month per user (up to 10 users)
    Business
    $24
    per month per user (3 user minimum)
    Enterprise
    Contact Sales
    Advanced Work Management
    Contact Sales
    Offerings
    Pricing Offerings
    MiddeskSmartsheet
    Free Trial
    NoYes
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsUsers may also pay per use if they are expecting a lower volume of usage.A discount is offered for annual billing.
    More Pricing Information
    Community Pulse
    MiddeskSmartsheet
    Considered Both Products
    Middesk Inc.
    No answer on this topic
    Smartsheet
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    90%
    Would buy again
    62 Answers
    Delivers good value for the price
    No answers on this topic
    97%
    Delivers good value for the price
    58 Answers
    Happy with the feature set
    No answers on this topic
    88%
    Happy with the feature set
    61 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    98%
    Lived up to sales and marketing promises
    47 Answers
    Implementation went as expected
    No answers on this topic
    96%
    Implementation went as expected
    51 Answers
    Features
    MiddeskSmartsheet
    BI Standard Reporting
    Comparison of BI Standard Reporting features of Middesk and Smartsheet
    Feature
    Middesk
    7.7
    1 Ratings
    6% below category average
    Smartsheet
    -
    Ratings
    Pixel Perfect reports8.01 Ratings00 Ratings
    Customizable dashboards7.01 Ratings00 Ratings
    Report Formatting Templates8.01 Ratings00 Ratings
    Ad-hoc Reporting
    Comparison of Ad-hoc Reporting features of Middesk and Smartsheet
    Feature
    Middesk
    8.0
    1 Ratings
    0% below category average
    Smartsheet
    -
    Ratings
    Drill-down analysis8.01 Ratings00 Ratings
    Formatting capabilities8.01 Ratings00 Ratings
    Integration with R or other statistical packages8.01 Ratings00 Ratings
    Report sharing and collaboration8.01 Ratings00 Ratings
    Report Output and Scheduling
    Comparison of Report Output and Scheduling features of Middesk and Smartsheet
    Feature
    Middesk
    6.4
    1 Ratings
    25% below category average
    Smartsheet
    -
    Ratings
    Publish to Web7.01 Ratings00 Ratings
    Publish to PDF5.01 Ratings00 Ratings
    Report Versioning5.01 Ratings00 Ratings
    Report Delivery Scheduling8.01 Ratings00 Ratings
    Delivery to Remote Servers7.01 Ratings00 Ratings
    Data Discovery and Visualization
    Comparison of Data Discovery and Visualization features of Middesk and Smartsheet
    Feature
    Middesk
    7.3
    1 Ratings
    9% below category average
    Smartsheet
    -
    Ratings
    Pre-built visualization formats (heatmaps, scatter plots etc.)7.01 Ratings00 Ratings
    Location Analytics / Geographic Visualization7.01 Ratings00 Ratings
    Predictive Analytics8.01 Ratings00 Ratings
    Access Control and Security
    Comparison of Access Control and Security features of Middesk and Smartsheet
    Feature
    Middesk
    8.5
    2 Ratings
    0% above category average
    Smartsheet
    -
    Ratings
    Multi-User Support (named login)7.01 Ratings00 Ratings
    Role-Based Security Model8.52 Ratings00 Ratings
    Multiple Access Permission Levels (Create, Read, Delete)9.52 Ratings00 Ratings
    Single Sign-On (SSO)9.02 Ratings00 Ratings
    Mobile Capabilities
    Comparison of Mobile Capabilities features of Middesk and Smartsheet
    Feature
    Middesk
    6.3
    1 Ratings
    21% below category average
    Smartsheet
    -
    Ratings
    Responsive Design for Web Access8.01 Ratings00 Ratings
    Mobile Application8.01 Ratings00 Ratings
    Dashboard / Report / Visualization Interactivity on Mobile3.01 Ratings00 Ratings
    Application Program Interfaces (APIs) / Embedding
    Comparison of Application Program Interfaces (APIs) / Embedding features of Middesk and Smartsheet
    Feature
    Middesk
    8.0
    1 Ratings
    3% above category average
    Smartsheet
    -
    Ratings
    REST API8.01 Ratings00 Ratings
    Javascript API8.01 Ratings00 Ratings
    iFrames6.01 Ratings00 Ratings
    Java API8.01 Ratings00 Ratings
    Themeable User Interface (UI)8.01 Ratings00 Ratings
    Customizable Platform (Open Source)10.01 Ratings00 Ratings
    Project Management
    Comparison of Project Management features of Middesk and Smartsheet
    Feature
    Middesk
    -
    Ratings
    Smartsheet
    9.1
    129 Ratings
    17% above category average
    Task Management00 Ratings9.8126 Ratings
    Resource Management00 Ratings10.0108 Ratings
    Gantt Charts00 Ratings9.0109 Ratings
    Scheduling00 Ratings9.8111 Ratings
    Workflow Automation00 Ratings9.2100 Ratings
    Team Collaboration00 Ratings10.0122 Ratings
    Support for Agile Methodology00 Ratings8.981 Ratings
    Support for Waterfall Methodology00 Ratings9.079 Ratings
    Document Management00 Ratings9.2101 Ratings
    Email integration00 Ratings9.0100 Ratings
    Mobile Access00 Ratings8.096 Ratings
    Timesheet Tracking00 Ratings9.762 Ratings
    Change request and Case Management00 Ratings8.169 Ratings
    Budget and Expense Management00 Ratings8.075 Ratings
    Professional Services Automation
    Comparison of Professional Services Automation features of Middesk and Smartsheet
    Feature
    Middesk
    -
    Ratings
    Smartsheet
    7.9
    66 Ratings
    3% above category average
    Quotes/estimates00 Ratings8.144 Ratings
    Invoicing00 Ratings7.537 Ratings
    Project & financial reporting00 Ratings8.760 Ratings
    Integration with accounting software00 Ratings7.332 Ratings
    Best Alternatives
    MiddeskSmartsheet
    Small Businesses
    Cyfe
    Score4 out of 10
    Any.do
    Score8 out of 10
    Medium-sized Companies
    Qlik Cloud Analytics (Qlik Sense)
    Score8.1 out of 10
    KanbanFlow
    Score7.3 out of 10
    Enterprises
    Sisense
    Score6.9 out of 10
    Microsoft To Do
    Score7.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    MiddeskSmartsheet
    Likelihood to Recommend
    8.5
    (2 ratings)
    9.3
    (146 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    9.0
    (24 ratings)
    Usability
    7.5
    (2 ratings)
    9.2
    (17 ratings)
    Performance
    -
    (0 ratings)
    10.0
    (1 ratings)
    Support Rating
    9.0
    (2 ratings)
    8.1
    (45 ratings)
    Online Training
    -
    (0 ratings)
    7.0
    (1 ratings)
    Implementation Rating
    -
    (0 ratings)
    10.0
    (6 ratings)
    User Testimonials
    MiddeskSmartsheet
    Likelihood to Recommend
    Middesk Inc.
    Middesk majorly provides us with real-time access to the data and documents which are required for automating KYB and CIP regulatory compliance, mitigating front and backend risk. In addition, it is the easiest way for financial services companies to verify and monitor their business customers. It for us very much makes the process of onboarding customers very easy.
    Incentivized
    Read full review
    Smartsheet
    Smartsheet shines for collaboration. When you have multiple people involved with planning events Smartsheet makes it easy to share and collaborate. For instance, multiple people can be in Smartsheet working at the same time. Also setting permissions for exactly those who need to know is quite easy with Smartsheet. For data analytics and general spreadsheet purposes Excel is better but for project management and event planning Smartsheet is superior
    Incentivized
    Read full review
    Pros
    Middesk Inc.
    • Gathering information needed for registration.
    • Making the registration process efficient.
    • Guiding us through the process when we hit snags.
    Incentivized
    Read full review
    Smartsheet
    • Its hard to overstate the value of familiarity. Being able to use a tool that has some familiarity takes away the time needed to train and orient employees on a new tool and allows an organization to hit the ground running.
    • Smartsheet covers most of the basics of a project management tool, the usual tasks, milestones and project viewing options.
    • For data viewing, you get multiple data viewing options including a calendar view (good for marketing teams and those who work around scheduling), Kanban, Gaant etc
    Incentivized
    Read full review
    Cons
    Middesk Inc.
    • Better navigation.
    • More marketing and make it very reachable to customers.
    • Login is difficult.
    Incentivized
    Read full review
    Smartsheet
    • Smartsheet set up is similar to Excel, yet when you upload an Excel file, things like conditional formatting are lost. Smartsheet has its own conditional formatting, and you have to reinstate the rules. It would be great if those would apply automatically once a file is uploaded
    • Some Smartsheet management and access rules can take some tweaking to work properly. This may be a case of offering more info to admins so they can apply these better and with more efficiency
    Incentivized
    Read full review
    Likelihood to Renew
    Middesk Inc.
    No answers on this topic
    Smartsheet
    It definitely meets our needs as far as organizing and archiving our tasks and files. As we train more staff to view it, I see opportunities for more improvement, which I am sure this program can handle. I look forward to seeing continued improvement from Smartsheet on their capabilities and functionality.
    Incentivized
    Read full review
    Usability
    Middesk Inc.
    UI is not as intuitive as other systems we use. For states that require income tax withholding, some of them require registration with multiple agencies - the UI doesn't easily tell you which login credentials are tied to which agency.
    Incentivized
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    Smartsheet
    Smartsheet is very easy to learn. However, while I have been able to pick it easily, Microsoft Excel and Project super users that I have trained on Smartsheet get bogged down in the differences and can find it frustrating. Explaining the differences ahead of time and why Smartsheet is being chosen instead of a different software seems to counteract those reactions
    Incentivized
    Read full review
    Support Rating
    Middesk Inc.
    The user experience of this tool must be rearchitected. I am able to observe a lot of lag in the process when initiated. There are sometimes when the tool's navigation becomes difficult. The time taken at times is large to process a request and this can also be highly improved in the future.
    Incentivized
    Read full review
    Smartsheet
    I give this rating because it fills a niche in the market. MS Project scares many away from proper task management but there are limited tools our there, especially cloud-based that are mobile-friendly. Smartsheet fills this market gap, especially for small to medium-sized businesses. IT is not fair to compare it to MS Project, but fairer to see what gaps it fills.
    Incentivized
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    Implementation Rating
    Middesk Inc.
    No answers on this topic
    Smartsheet
    It's absolutely paramount to take a few minutes to actually play with the software. It's nearly impossible to do anything wrong or make a mistake which cannot be fixed easily. Under the help menu is Live Training option. After you familiarize yourself with the commands, watch the live training for some in depth understanding of how to make the software fit your needs perfectly.
    Read full review
    Alternatives Considered
    Middesk Inc.
    ADP Workforce Now offers a module to handle payroll tax registrations. The interface is confusing and the information is hard to find. The service and support are awful - nobody ever knows who can answer tax account questions, they escalate to a different department and promise a callback but they never call back.
    Incentivized
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    Smartsheet
    Jira and Redmine are much more robust and technologically advanced project management solutions. I enjoy using either when managing a very large project. However, I prefer to use Smartsheet for my smaller to medium sized projects. As for Google Drive - I would say that Google sheets and Smartsheet are almost identical in my opinion when it comes to functionality. Personally I prefer to manage smaller projects via Google Drive, but it is a personal preference!
    Incentivized
    Read full review
    Return on Investment
    Middesk Inc.
    • Better speed.
    • Better quality for optimal cost.
    • Saves a lot of time.
    Incentivized
    Read full review
    Smartsheet
    • This has really opened up collaboration across teams. A lot less working in silos.
    • It hasn't fully replaced any one tool so it means having to go to another place. Hopefully, we can eliminate a tool or two in the next six months.
    Incentivized
    Read full review
    ScreenShots

    Middesk Screenshots

    Screenshot of Middesk