Mikogo vs. SolarWinds Network Automation Manager (NAM)

Pros Mikogo is well-suited and cost-effective for the small business Simple & well-designed; easy to figure out. Works best for one-on-one client support. Cons No live customer support Free version has limited features (e.g. no invite meeting allowed) Trial version only 14 days

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

Well Suited Areas - 1. Network Fault and Performance Monitoring 2. Network Devices Configuration Backup and Configuration Push 3. Netflow Analysis 4. Call Quality Monitoring for Cisco and Avaya 5. Users Ports Management 6. DSN/DHCP Monitoring 7. Alerting and Integration Not Well Suited - 1. Predictive Intelligence based Alerting or data analysis 2. REST API Based Monitoring. 3. SD-WAN Monitoring

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• Inexpensive
• Simple interface
• Menus and prompts were clear

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• Fault and Performance Monitoring
• Devices Configuration Backup
• IP Address Management
• Voice Infrastructure Monitoring
• Users Ports monitoring
• Netflow Traffic Utilization

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• I'd like to be able to record a session easier.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• Support for more call infra provider vendors
• Cloud Network Monitoring
• Event Management
• Predictive Intelligence using AIOps and ML

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

I do not have any experience with Mikogo's support as I have never experienced any problem with it.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

Mikogo has simple features and is easy to use. If you don't need lots of bells and whistles and just want to screen share or video conference on a small scale Mikogo works best. Join.me & TeamViewer are a bit confusing for the novice small business person. My experience with LogMeIn has been that it's sluggish. GoToMeeting works great but is pricey for the small firm that mainly does one-to-one support/training. I couldn't get Zoom to work right.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

Well Solarwinds is placed much ahead of these products because of the following reasons - One single tool which can perform Fault, Performance Monitoring, Network Bandwidth Utilization, Devices configuration backup, IP Address Management, NetPath, Voice Infra Monitoring, Traps and Syslog Logging, Alerting's, Users Ports Monitoring, Rpeorting etc and hence this make Solarwinds a complete solutions. Whereas other products Like Microfocus requires multiple modules and installation is not easy. LogicMonitor on the other side is well competing (Specially SD-WAN Monitoring) with Solarwinds but it still lacks Devices Configuration Push feature, IP Address Management, NetPath, Users Port Monitoring etc.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• Zero positive impact
• Spend just a little more with products like AnyDesk and get some real ROI
• Short term, the product can be used on a trial basis (or at least it was available as a trial)

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• Our Network Health has improved with Proactive Monitoring
• Cost reduction on additional products like PowerBI for Reporting
• Service Now Integration was easy enough and hence less efforts and cost

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info