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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Milanote

    Score9.1 out of 10
    N/AMilanote is a visual Collaboration and Note-taking platform built on an Infinite Canvas architecture. The platform enables the spatial organization of diverse media types, including text, images, and files, to facilitate non-linear creative workflows and project planning.

    $12.50

    per month

    OpenAir PSA

    Score5.5 out of 10
    N/ANetSuite OpenAir is a cloud-based Professional Service Automation (PSA) product which includes capabilities around project management, resource management, project accounting, etc.N/A

    Trello

    Score8.2 out of 10
    N/ATrello from Atlassian is a project management tool based on a Kanban framework. Trello is ideal for task-management in a to-do list format. It supports sharing boards and cards across users or teams. The product offers a free version, and paid versions add greater automation, collaboration, and administrative control.

    $6

    per month per user

    Pricing
    MilanoteOpenAir PSATrello
    Editions & Modules
    Pay per person billed annually
    $9.99
    per month
    Pay per person billed monthly
    $12.50
    per month
    Upgrade your team for up to 10 people
    $49
    per month
    Upgrade your team for up to 50 people
    $99
    per month
    Use Milanote for free
    Free
    No answers on this topic
    Standard
    $6
    per month per user
    Premium
    $12.50
    per month per user
    Enterprise
    $17.50
    per month per user
    Free
    Forever Free
    Offerings
    Pricing Offerings
    MilanoteOpenAir PSATrello
    Free Trial
    NoNoNo
    Free/Freemium Version
    YesNoYes
    Premium Consulting/Integration Services
    NoNoNo
    Entry-level Setup FeeNo setup feeNo setup feeNo setup fee
    Additional Details——A discount is offered for annual billing and for larger numbers of users.
    More Pricing Information
    Community Pulse
    MilanoteOpenAir PSATrello
    Considered Multiple Products
    Milanote
    No answer on this topic
    NetSuite
    Chose OpenAir PSA
    Our team found that OpenAir has better, increased functionality than other project management programs. Instead of using multiple softwares for time tracking, expense reports and project management, OpenAir combines all three into one. Using one tool instead of three saves us …
    Incentivized
    Atlassian
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    60%
    Would buy again
    3 Answers
    97%
    Would buy again
    104 Answers
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    99%
    Delivers good value for the price
    94 Answers
    Happy with the feature set
    No answers on this topic
    60%
    Happy with the feature set
    3 Answers
    99%
    Happy with the feature set
    106 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    98%
    Lived up to sales and marketing promises
    63 Answers
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    100%
    Implementation went as expected
    83 Answers
    Features
    MilanoteOpenAir PSATrello
    Project Management
    Comparison of Project Management features of Milanote and OpenAir PSA and Trello
    Feature
    Milanote
    -
    Ratings
    OpenAir PSA
    7.3
    15 Ratings
    5% below category average
    Trello
    8.4
    223 Ratings
    9% above category average
    Task Management00 Ratings8.015 Ratings9.5223 Ratings
    Resource Management00 Ratings7.515 Ratings9.2186 Ratings
    Gantt Charts00 Ratings8.09 Ratings7.374 Ratings
    Scheduling00 Ratings6.012 Ratings8.8169 Ratings
    Workflow Automation00 Ratings6.09 Ratings8.1143 Ratings
    Team Collaboration00 Ratings8.012 Ratings8.8219 Ratings
    Support for Agile Methodology00 Ratings6.07 Ratings8.9148 Ratings
    Support for Waterfall Methodology00 Ratings7.08 Ratings7.8116 Ratings
    Document Management00 Ratings8.56 Ratings8.2160 Ratings
    Email integration00 Ratings7.09 Ratings7.4147 Ratings
    Mobile Access00 Ratings7.512 Ratings9.2193 Ratings
    Timesheet Tracking00 Ratings7.014 Ratings8.989 Ratings
    Change request and Case Management00 Ratings8.010 Ratings8.6103 Ratings
    Budget and Expense Management00 Ratings7.514 Ratings7.374 Ratings
    Professional Services Automation
    Comparison of Professional Services Automation features of Milanote and OpenAir PSA and Trello
    Feature
    Milanote
    -
    Ratings
    OpenAir PSA
    8.6
    10 Ratings
    11% above category average
    Trello
    6.6
    73 Ratings
    15% below category average
    Quotes/estimates00 Ratings8.05 Ratings7.250 Ratings
    Invoicing00 Ratings9.07 Ratings6.643 Ratings
    Project & financial reporting00 Ratings8.59 Ratings6.859 Ratings
    Integration with accounting software00 Ratings9.07 Ratings5.845 Ratings
    Best Alternatives
    MilanoteOpenAir PSATrello
    Small Businesses
    Google Keep
    Score9.2 out of 10
    Any.do
    Score8 out of 10
    Any.do
    Score8 out of 10
    Medium-sized Companies
    Google Keep
    Score9.2 out of 10
    KanbanFlow
    Score7.3 out of 10
    KanbanFlow
    Score7.3 out of 10
    Enterprises
    Google Keep
    Score9.2 out of 10
    Microsoft To Do
    Score7.9 out of 10
    Microsoft To Do
    Score7.9 out of 10
    All AlternativesView all alternativesView all alternativesView all alternatives
    User Ratings
    MilanoteOpenAir PSATrello
    Likelihood to Recommend
    10.0
    (2 ratings)
    8.5
    (20 ratings)
    9.3
    (223 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    8.2
    (7 ratings)
    9.9
    (6 ratings)
    Usability
    10.0
    (1 ratings)
    9.4
    (4 ratings)
    9.3
    (61 ratings)
    Availability
    -
    (0 ratings)
    10.0
    (3 ratings)
    10.0
    (1 ratings)
    Performance
    -
    (0 ratings)
    9.0
    (3 ratings)
    10.0
    (1 ratings)
    Support Rating
    -
    (0 ratings)
    5.5
    (6 ratings)
    9.9
    (81 ratings)
    In-Person Training
    -
    (0 ratings)
    10.0
    (2 ratings)
    10.0
    (1 ratings)
    Implementation Rating
    -
    (0 ratings)
    10.0
    (2 ratings)
    8.0
    (2 ratings)
    Configurability
    -
    (0 ratings)
    8.0
    (2 ratings)
    5.0
    (1 ratings)
    Ease of integration
    -
    (0 ratings)
    10.0
    (2 ratings)
    -
    (0 ratings)
    Product Scalability
    -
    (0 ratings)
    10.0
    (2 ratings)
    10.0
    (1 ratings)
    Vendor post-sale
    -
    (0 ratings)
    10.0
    (2 ratings)
    10.0
    (1 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    10.0
    (2 ratings)
    -
    (0 ratings)
    User Testimonials
    MilanoteOpenAir PSATrello
    Likelihood to Recommend
    Milanote
    Milanote works great for scheduling work-related trips, events and/or photoshoots. Photoshoots in particular are easier to coordinate with Milanote because of the ability to build a board that functions like a calendar with multiple boards and links inside. The level of collaboration helps my team to organize events and check items off of our checklists in a timely manner.
    Incentivized
    Read full review
    NetSuite
    This product is well suited for an organization that is focused on client services, project delivery, time tracking, expense reporting, and revenue recognition. From a pure project management perspective, this product is not as feature rich as say Microsoft Project Server. For organizations that are looking for detailed complex project plan and resource management (along with resource leveling, etc.), this is probably not the best suited product
    Incentivized
    Read full review
    Atlassian
    For teams or individuals with lots of individual tasks/details to track, Trello is perfect! It basically removes the need for a paper checklist. For those that need an overall project management tool that requires less tasks and more overarching goals, collaboration amongst various teams, and gantt charts I would suggest monday.com
    Incentivized
    Read full review
    Pros
    Milanote
    • Mindmapping
    • Creative Presentations
    • Marketing Plans
    • Moodboards
    Incentivized
    Read full review
    NetSuite
    • Netsuite OpenAir PSA is highly configurable and has a large ecosystem of assets to work with.
    • Tasks are easily designed to automate processes in your business workflow.
    • OpenAir is designed in such a way that it can communicate and receive information from external systems without having to re-engineer your systems to make them work if you are following standard business practice.
    Incentivized
    Read full review
    Atlassian
    • Helps track employees "to do before hire", "to do after hired," and "to do when employee leaves"
    • Provides important information on each employee like personal information along with data collected during the time of hire and during employment time
    • Allows more than one person to be assigned to a task per employee and will remain open until everyone involved has completed their task
    Read full review
    Cons
    Milanote
    • More visually appealing (color + recommended options)
    • Sound desktop notifications when a new task is assigned
    • Slack integration
    Incentivized
    Read full review
    NetSuite
    • Compared to QuickArrow, setting up reports to reflect the data accurately seemed to require a bit more consultant time and collaboration. Getting the numbers correct is essential, so budget extra time for this iniative. We also learned that certain calculations can not be displayed in the executive dashboards. Ask these questions upfront to ensure your dashboards are complete for your needs (again, working backwards in the preparation stages).
    • Compared to QuickArrow, NetSuite OpenAir PSA falls short in the resource management capabilities. UI, flexibility, and scheduling options all could be improved. This is on their roadmap, timeline yet to be defined. Scheduling is vitally important to our company and this is THE area where we feel is the applications weakest. However, the application does provide everything critical to scheduling and provided the elements we needed in order to be successful. We altered our scheduling process accordingly.
    • During our System Administration 3 day online training, when a question was asked about detailed functionality, sometimes the trainer would share..."Yes, OpenAir has a configuration for that. Just inquire with your consultant and they can flip that flag in your instance." The responsibility for obtaining these special application configurations was placed on the System Admin [in training] to ask and to take notes. If your company needs the application to work a certain way, speak up and ask your OA consultant. There seems to be MANY flags that can be flipped in the background to allow for the system to meet your needs. My complaint is that these are not published, rather made available if one inquires.
    • OpenAir is able to generate invoices directly and we strongly encourage using this feature to keep everything housed under one application. However, this did not work for our organization and we leveraged a financial integration. A bit of a pioneer integrating with Softrax -- the integration works well, however is quite fragile. We do receive appropriate support when needed, but would prefer the integration to be a bit more stable. We recommend integrating with their stated supported financial systems, as staying the course will likely net a more stable integration.
    Read full review
    Atlassian
    • I use colour coding a lot so I would like a wider range of colour options.
    • Also as a visual thinker I would like to be able to easily add images to cards.
    • I would like to be able to attach a wider range of file formats to cards.
    Incentivized
    Read full review
    Likelihood to Renew
    Milanote
    No answers on this topic
    NetSuite
    It all depends. We are still looking at moving our consultants to Oracle PAC, in order to get our financial systems in line (we use Oracle Financials currently). We are feeling a lot of pain with integration and segmented systems.

    Ultimately,it depends on how much pain is felt there. OpenAir has given us a path to follow on from QuickArrow. I foresee either moving onto Oracle PAC by end of calendar, or staying on OpenAir.

    OpenAir to Oracle integration is not easy. From a reporting and process perspective, there’s been pain from being in different systems
    Read full review
    Atlassian
    I am very likely to renew Trello, because it doesn't cost anything to do so. I am also very likely to use Trello's upgraded features in the future because a lot of my team's data is stored on there and they have already gotten used to the platform. Trello is very easy for new team members to pick up, making the onboarding and usability very streamlined.
    Incentivized
    Read full review
    Usability
    Milanote
    Milanote is extremely user friendly and easy to learn. I have been able to add new users to our plan with little to no training and they were able to easily integrate themselves into the program. Once a user has been able to navigate through the software in its entirety, they are able to use it with little to no training.
    Incentivized
    Read full review
    NetSuite
    In this day and age I should not have to read a manual to understand a product. It should be intuitive to administrate and perform basic tasks. It feels like a ton of intelligence was poured into making OpenAir feature rich but no where near as much attention was given to the user experience.
    Incentivized
    Read full review
    Atlassian
    Trello is incredibly intuitive, both on desktop and mobile right away. It is also full of helpful features that make it even easier to use, and is flexible enough to suit almost any organizational need. Onboarding for the software is thorough, but concise, and the service is frequently updated with even more QOL improvements.
    Incentivized
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    Reliability and Availability
    Milanote
    No answers on this topic
    NetSuite
    The system up time was reliable and that was never anything we ever had any concerns/issues with.
    Read full review
    Atlassian
    yes always support available when I need it!
    Read full review
    Performance
    Milanote
    No answers on this topic
    NetSuite
    The performance was acceptable. If you had a very large data set you were working with it might take a little longer, but within reason.
    Read full review
    Atlassian
    Never experienced issues with the above!
    Read full review
    Support Rating
    Milanote
    No answers on this topic
    NetSuite
    As an admin, I've had more contact with OA support than most. I've found their response to tickets typically timely and helpful, however many of the responses to tickets are "we will file an enhancement request" and then I never hear about it again. So not terrible, but not a very fulfilling experience.
    Incentivized
    Read full review
    Atlassian
    I haven't reached out to their support very often and their support is very limited anyway for the free users. They do have tons of great articles and videos in their Help Center and constantly send emails with updates and add-ons to the product. The fact that I've barely ever had to contact their support team means that they've developed a great product.
    Incentivized
    Read full review
    In-Person Training
    Milanote
    No answers on this topic
    NetSuite
    Very knowledgeable and able to articulate how other customers configured the solution to meet their needs as well as the best practices they recommended.
    Read full review
    Atlassian
    It was helpful and informative! It was back before the pandemic in 2019 so I'm not sure if they still do it but I really enjoyed the experience
    Read full review
    Online Training
    Milanote
    No answers on this topic
    NetSuite
    We did a 3 day online remote course back in April. NetSuite prefers training to occur before migration. We went over the functionality of tool and three months later we migrated. Personally, I didn’t find it that beneficial. Certain parts of it were beneficial as they applied to me – talked a lot about invoicing capabilities that didn’t apply to me. They also have knowledge base / e-learning assets, but I haven’t referred to them
    Read full review
    Atlassian
    No answers on this topic
    Implementation Rating
    Milanote
    No answers on this topic
    NetSuite
    It went fine. Everything came over the way we wanted. In addition to migrating the current projects we wanted to migrate historical data – did that seamlessly. The finished product looked pretty good – just needed to tweak – and they helped us with that
    Read full review
    Atlassian
    For our small business, getting a few of us started well on Trello was the key, I think. As long as a couple of us were really comfortable with the interface, we could lead others and help them with any questions. From now on, anyone who works with us just naturally uses Trello for information sharing - it's just part of what we do.
    Incentivized
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    Alternatives Considered
    Milanote
    I think Milanote stacks pretty well. Lucidchart is great for outlining processes, whereas Milanote is excellent for creative mind-mapping and marketing presentations.
    Incentivized
    Read full review
    NetSuite
    OpenAir accurately reflects changes in real-time as well as lends itself to see where a draw is at, when payment is expected and what percentage of the contract has been billed or approved to date. This helps with project billing and tracking as well as cash flow. Quickbooks lacks the ability to show progress draws, approved changes, and pending changes on a given project where OpenAir excels.
    Incentivized
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    Atlassian
    Trello is more simple and not as "robust" as the other tools, but it's easier to use and manage and understand and ACTUALLY get stuff done with. It's simplicity is part of the beauty of using it. You don't need a million options that nobody uses, you just need to get stuff done.
    Incentivized
    Read full review
    Scalability
    Milanote
    No answers on this topic
    NetSuite
    Once the system is setup, it's easy to manage and maintain.
    Read full review
    Atlassian
    Feels like anyone across the org (no matter their location) can use the tool easily!
    Read full review
    Professional Services
    Milanote
    No answers on this topic
    NetSuite
    No answers on this topic
    Atlassian
    Not sure if we use those
    Read full review
    Return on Investment
    Milanote
    • The positive impact is the ability to outline projects that I share with the team as it saves time from having to use PowerPoint.
    Incentivized
    Read full review
    NetSuite
    • It covers our requirements for time tracking and project/resource management better than the previous solution we used.
    • Project managers are happier having this tool for their job and also because it is running on the cloud as opposed to running on-prem.
    • It doesn't help in any way improving the "chasing" of the people that don't submit their time-sheets in time. This one stayed the same as before.
    Incentivized
    Read full review
    Atlassian
    • Trello keeps me organized, focused, and on track. I could filter the Trello board to only see my issues and understand what I needed to work on and when.
    • Trello helped our team implement an agile structure. It's a very simple kanban method of viewing all of your team's tasks and statuses. You can completely customize the columns to your team's specific workflow and create tags relevant to your work.
    • Trello helps reduce unnecessary communications between teams. When I want to request translations, I simply create a card on the localization Trello board -- no need to directly message anyone on the team, and I can watch the status of the card change from "in progress" to "in review" to "translated," all without having to directly ask for updates.
    Incentivized
    Read full review
    ScreenShots