Mimecast Advanced Email Security vs. Trustwave MailMarshal

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Mimecast Advanced Email Security
Score 8.8 out of 10
N/A
The Mimecast Secure Email Gateway is a messaging security option with anti-spam / anti-malware, data loss prevention, large file send, and other features, from UK company Mimecast.N/A
Trustwave MailMarshal
Score 7.0 out of 10
N/A
Trustwave MailMarshal’s layered security helps to reduce false positives and protects against spam, gateway attacks, viruses, phishing attempts, and malicious URLs. It is available on-premise, delivered as a cloud-based service, or as a hybrid implementation.N/A
Pricing
Mimecast Advanced Email SecurityTrustwave MailMarshal
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Mimecast Advanced Email SecurityTrustwave MailMarshal
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Mimecast Advanced Email SecurityTrustwave MailMarshal
Top Pros
Top Cons
Features
Mimecast Advanced Email SecurityTrustwave MailMarshal
Secure Email Gateway
Comparison of Secure Email Gateway features of Product A and Product B
Mimecast Advanced Email Security
7.9
19 Ratings
7% below category average
Trustwave MailMarshal
-
Ratings
Anti-malware8.019 Ratings00 Ratings
Customizability7.419 Ratings00 Ratings
Data Loss Protection8.016 Ratings00 Ratings
Threat Detection8.218 Ratings00 Ratings
Sandboxing7.216 Ratings00 Ratings
End-to-End Encryption8.816 Ratings00 Ratings
Management Tools8.019 Ratings00 Ratings
Best Alternatives
Mimecast Advanced Email SecurityTrustwave MailMarshal
Small Businesses
Barracuda Essentials
Barracuda Essentials
Score 9.2 out of 10
Barracuda Essentials
Barracuda Essentials
Score 9.2 out of 10
Medium-sized Companies
Barracuda Essentials
Barracuda Essentials
Score 9.2 out of 10
Barracuda Essentials
Barracuda Essentials
Score 9.2 out of 10
Enterprises
Cisco Cloud Email Security
Cisco Cloud Email Security
Score 7.8 out of 10
Cisco Cloud Email Security
Cisco Cloud Email Security
Score 7.8 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Mimecast Advanced Email SecurityTrustwave MailMarshal
Likelihood to Recommend
8.2
(31 ratings)
7.0
(1 ratings)
Usability
6.4
(6 ratings)
-
(0 ratings)
Support Rating
8.9
(5 ratings)
-
(0 ratings)
Ease of integration
7.0
(2 ratings)
-
(0 ratings)
User Testimonials
Mimecast Advanced Email SecurityTrustwave MailMarshal
Likelihood to Recommend
Mimecast
Mimecast is good when you are needing a basic email security platform. It does some basic things really well, but when you start hitting some advanced needs, it lacks. Mimecast does not do a good job with BEC detection. Mimecast does spam filtering alright, but it could be much better. It really doesn't care about gmail or other external addresses. It doesn't check for age of accounts, etc.
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Trustwave
In a medium company, it is suited since the cost can be high for a smaller one.
I think there are better and more complete products for companies with higher volume or levels of confidentiality. While it is a good product, today there are several that exceed it in quality and functionality.
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Pros
Mimecast
  • Email retention - convenience for the end-users to access older messages even if they've deleted them from Outlook
  • SPAM management - allows us to prevent SPAM and Phishing attacks with custom policies that fit our organizational needs
  • URL protection - allows incoming emails with a URL to be scanned and protects our end-users from clicking on malicious URLs
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Trustwave
  • By having the physical appliance, it is more granular the control that is had of the users, which also accelerates the speed of detection of threats.
  • The few options of DLP that it has are very useful when filtering sensitive data, but I stress "few".
  • The interface is intuitive, but for more advanced options, it requires a higher than average knowledge of these systems.
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Cons
Mimecast
  • The Admin Management console is absurdly complicated. For every first time we wanted to setup we've had to call their support for assistance. Support is quick and fantastic but it's so difficult to do anything yourself. They seem to have gone out of their way to call features unique things instead of using standard language from other providers so you as an IT professional know what you're looking for to setup.
  • They have lots of KB articles, which their support will point you to. They are written on the most basic level and don't actually provide the help you need. For example, the KB page will tell you the list of options on the page... but not actually tell you what you do, why you might use them, or define their terminology.
  • Their email threat management system has several nice features. One of the features available is that it will rewrite links in emails so that users click the link and it sandboxes the link, testing it on their server space and the user sees it there. This means the actual link in the email gets changed to the address of one of their servers. As a law firm, the EXACT LINKS are important to maintain in our communications and editing actual data from our clients to point to a Mimecast server is an unacceptable practice. I wish they had an alternative that did not edit the link itself on the page.
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Trustwave
  • I know it is not a DLP since there is another specific product for it, but they could do it just a little easier for the average user.
  • An intuitive interface in a broader aspect, not only in the basic functions.
  • The option only in the cloud is good, but only the appliance offers all the functionalities.
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Usability
Mimecast
Yes using the same administration console is good, as user that you have assigned limited functionality to the console, they are already familiar with it when you increase their functionality. The new portal does take a bit of getting used to, but i can see that it is an improvement on the old version.
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Trustwave
No answers on this topic
Support Rating
Mimecast
When calling them you get best in the world customer services but as previously mentioned their online community and capabilities are a bit lacking. They want you to log into their portal to see updates on issues (vs. using a public facing service) and I rarely find the answers to my issues in electronic format. Their online presence is only helpful with the simplest of issues.
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Trustwave
No answers on this topic
Alternatives Considered
Mimecast
Previously we have only used the default on-premise exchange that comes with SBS. This was very simple and only provided basic filtering of spam and junk mail. We weren't able to filter impersonation mail or emails with malicious code
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Trustwave
Unfortunately all these products are better in almost all aspects. It is not to discredit the Trustwave, but they have much to improve in this area.
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Return on Investment
Mimecast
  • Reasonably priced solution, even for a small business like ours.
  • It's hard to put a figure on our ROI - I would just say we feel like we've gotten our money's worth with the advanced email protection we receive. We have definitely avoided many potentially dangerous emails since we've implemented this solution.
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Trustwave
  • While it is a good product, today there are several that exceed it in quality and functionality.
  • In a medium company it is correct, since the cost can be high for a smaller one and it is not worth it.
  • It is a basic product, compared to others of the same type
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ScreenShots