TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Mindbody

    Score7.8 out of 10
    N/AMindbody is business management software for gyms and spas, as well as fitness and yoga studios built around appointment scheduling and online bookings and calendaring, from the company of the same name in San Luis Obispo, California. Notably, the platform also contains marketing automation to maintain club member engagement, and enrollment.

    $129

    per month

    Rocketrip

    Score8.5 out of 10
    N/ARocketrip headquartered in New York offers their travel management platform, supporting budgeting, employee tracking and rewards, and comprehensive reporting.N/A
    Pricing
    MindbodyRocketrip
    Editions & Modules
    Starter
    $129
    per month
    Accelerate
    $259
    per month
    Ultimate
    $399
    per month
    Ultimate Plus
    $599
    per month
    No answers on this topic
    Offerings
    Pricing Offerings
    MindbodyRocketrip
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    MindbodyRocketrip
    Considered Both Products
    Mindbody
    No answer on this topic
    Rocketrip
    No answer on this topic
    Key User Insights
    Would buy again
    77%
    Would buy again
    24 Answers
    No answers on this topic
    Delivers good value for the price
    65%
    Delivers good value for the price
    15 Answers
    No answers on this topic
    Happy with the feature set
    77%
    Happy with the feature set
    24 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    69%
    Lived up to sales and marketing promises
    18 Answers
    No answers on this topic
    Implementation went as expected
    68%
    Implementation went as expected
    17 Answers
    No answers on this topic
    Best Alternatives
    MindbodyRocketrip
    Small Businesses
    No answers on this topic
    Airbnb for Work
    Score8.5 out of 10
    Medium-sized Companies
    No answers on this topic
    Lola.com
    Score8 out of 10
    Enterprises
    No answers on this topic
    Egencia
    Score5.5 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    MindbodyRocketrip
    Likelihood to Recommend
    7.6
    (39 ratings)
    8.5
    (3 ratings)
    Usability
    7.0
    (3 ratings)
    -
    (0 ratings)
    Availability
    1.0
    (1 ratings)
    -
    (0 ratings)
    Performance
    1.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    7.8
    (23 ratings)
    10.0
    (1 ratings)
    Product Scalability
    1.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    MindbodyRocketrip
    Likelihood to Recommend
    Mindbody
    Mindbody excels in areas that rely on the "bread and butter" of its design: scheduling, member management, and payment processing. Overall as a fitness center management solution, Mindbody is by far the best product we have used and they have evolved their capabilities in good alignment with our needs as well.
    Incentivized
    Read full review
    Rocketrip
    I was assigned to fly from Amsterdam to Silicon Valley as a young professional to present our idea to a huge international corporation. A budget for two nights' lodging and flights as specified in the invitation. I was 24, and this was my first trip to the West Coast, so I knew I wanted to stay longer than two days. I began looking for cheap hotels in order to fit five nights into the budget. I booked something cheap and was looking forward to my trip despite knowing nothing about San Francisco and having done no homework. I grabbed an Uber from the airport when I arrived. When I told the driver where I wanted to go: Tenderloin, he gave me an odd look. This makes Rockettrip less appropriate.
    Incentivized
    Read full review
    Pros
    Mindbody
    • Mindbody does a great job of sending out reminder emails to clients so they do not miss a class.
    • Mindbody does a great job at giving instructors a fast and easy way to check in clients and to see who is all signed up for their classes for the week.
    • Mindbody has a great payroll feature. All you have to do is set the dates and it generates a nicely laid out PDF of all the classes you taught during that time period and what you have made from them.
    Read full review
    Rocketrip
    • Rewards employees for being frugal travelers.
    • Saves company a ton of money on T&E.
    Incentivized
    Read full review
    Cons
    Mindbody
    • There is so much functionality and not enough accountability. I wish there were more tracking of all transactions done on the clients or operations end to be able to review history and learn from mistakes.
    • The Mindbody branded app connection needs more attention.
    • Please add a covid vaccination checker to the application (not just to use in the web browser). It has taken way too long to get this feature.
    Incentivized
    Read full review
    Rocketrip
    • Receipts can be auto-uploaded. Sounds great on paper, but sometimes it can misread the numbers, and then you have to manually enter the data anyway. So that can definitely be improved with time.
    • Points that you earn can go to waste if you don’t earn enough of them in a certain amount of time.
    • If there's a change in travel plans, it can lead to a lot of hurdles.
    Incentivized
    Read full review
    Usability
    Mindbody
    Settings are often buried, user interface rules vary depending on whether it's a newer feature or an older one. From daily usage, people learn how it works and get used to it, but it's not something someone could just pick up without any training or hand-holding.
    Incentivized
    Read full review
    Rocketrip
    No answers on this topic
    Reliability and Availability
    Mindbody
    Constant errors and TERRIBLE PRODUCT support
    Read full review
    Rocketrip
    No answers on this topic
    Performance
    Mindbody
    Fails at everything form availability to reliability.
    Read full review
    Rocketrip
    No answers on this topic
    Support Rating
    Mindbody
    Mindbody support takes forever to get back to you via email in my experience. The process is not as simple as it was back when they had the chat feature. I really wish they would bring that back! Most items are normally some weird glitch that they can fix in minutes but you have to wait days now.
    Incentivized
    Read full review
    Rocketrip
    Support staff was always available to help if I had questions
    Incentivized
    Read full review
    Alternatives Considered
    Mindbody
    Mindbody is really the only system of its kind that is widely used by fitness and yoga studios. Its app is the industry standard for looking up and signing up for classes, so most students rely on it exclusively. If there were another viable alternative it would have to promise more ease of use and intuitive backend.
    Incentivized
    Read full review
    Rocketrip
    Works Recipe scanning is simple. It allows you to easily track and manage your expenses. Automatic debit collection. Tax calculation and information are simple. Support for mobile applications. Expensify is a highly automated expense calculator that detects and computes all expenses stored in the system. There is no need to add a single transaction. It also allows you to edit data if you discover an incorrect transaction. Overall it was a great experience with Expensify but create glitches.
    Incentivized
    Read full review
    Scalability
    Mindbody
    Constant errors and ZERO support from the company.
    Read full review
    Rocketrip
    No answers on this topic
    Return on Investment
    Mindbody
    • I've had agents help me set something up that ended up costing time and money because it was done wrong. [In my experience], less senior agents need to stop guessing or going with "I think so" and talk to a senior agent to make sure what they are telling the client is correct.
    • The app is good exposure.
    Read full review
    Rocketrip
    • It has helped our organization save a small but discernable margin on travel expenses.
    Incentivized
    Read full review
    ScreenShots