MINDBODY vs. Zen Planner

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
MINDBODY
Score 7.7 out of 10
N/A
MINDBODY is business management software for gyms and spas, as well as fitness and yoga studios built around appointment scheduling and online bookings and calendaring, from the company of the same name in San Luis Obispo, California. Notably, the platform also contains marketing automation to maintain club member engagement, and enrollment.
$129
per month
Zen Planner
Score 10.0 out of 10
N/A
Zen Planner is a comprehensive member management software for gyms, affiliate gyms, martial arts schools, MMA schools and fitness studios. The vendor says this solution provides everything necessary to turn the user’s passion into a successful business. With integrated payment processing and automated billing, a self-service Kiosk iPad App, an engaging Member App for Android and Apple devices, scheduling, automations, Advanced Workout Tracking, belt and skill tracking, site templates and…N/A
Pricing
MINDBODYZen Planner
Editions & Modules
Starter
$129
per month
Accelerate
$259
per month
Ultimate
$399
per month
Ultimate Plus
$599
per month
No answers on this topic
Offerings
Pricing Offerings
MINDBODYZen Planner
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsZen Planner offers straightforward, no-nonsense pricing plans for fitness businesses. Pricing is based off the number of active members your fitness business currently has. Pricing plans start at $75 a month. There are no contracts, startup fees or hidden fees, and key features like payment processing and workout tracking are included in the monthly plan.
More Pricing Information
Community Pulse
MINDBODYZen Planner
Top Pros
Top Cons
Best Alternatives
MINDBODYZen Planner
Small Businesses
Kajabi
Kajabi
Score 8.2 out of 10
Kajabi
Kajabi
Score 8.2 out of 10
Medium-sized Companies

No answers on this topic

No answers on this topic

Enterprises

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All AlternativesView all alternativesView all alternatives
User Ratings
MINDBODYZen Planner
Likelihood to Recommend
7.9
(37 ratings)
10.0
(2 ratings)
Likelihood to Renew
-
(0 ratings)
10.0
(1 ratings)
Usability
6.0
(2 ratings)
-
(0 ratings)
Availability
1.0
(1 ratings)
-
(0 ratings)
Performance
1.0
(1 ratings)
-
(0 ratings)
Support Rating
6.0
(23 ratings)
-
(0 ratings)
Product Scalability
1.0
(1 ratings)
-
(0 ratings)
User Testimonials
MINDBODYZen Planner
Likelihood to Recommend
MINDBODY
MINDBODY excels in areas that rely on the "bread and butter" of its design: scheduling, member management, and payment processing. Overall as a fitness center management solution, MINDBODY is by far the best product we have used and they have evolved their capabilities in good alignment with our needs as well.
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Daxko
I have used Zen Planner at 3 different Jujitsu schools. Every school that has used it, has had great success in keeping their attendance records straight for their students. This is great when promotions are coming up, or special seminars that need to reach everyone. I don't know that Zen Planner is a great product for places that don't need to communicate with their clients on a regular basis.
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Pros
MINDBODY
  • MindBody does a great job of sending out reminder emails to clients so they do not miss a class.
  • MindBody does a great job at giving instructors a fast and easy way to check in clients and to see who is all signed up for their classes for the week.
  • MindBody has a great payroll feature. All you have to do is set the dates and it generates a nicely laid out PDF of all the classes you taught during that time period and what you have made from them.
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Daxko
  • Easy to use interface
  • Payment processing is easy for classes or for a small retail shop.
  • The free integrated mobile website is great for everyone to check out the calendar and even sign and pay from within it.
  • I can also send emails right from the platform when I need to connect with a student.
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Cons
MINDBODY
  • There is so much functionality and not enough accountability. I wish there were more tracking of all transactions done on the clients or operations end to be able to review history and learn from mistakes.
  • The MINDBODY branded app connection needs more attention.
  • Please add a covid vaccination checker to the application (not just to use in the web browser). It has taken way too long to get this feature.
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Daxko
  • The only thing I would like to see, is the ability to see my entire attendance from the app. I can view it on the desktop though.
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Likelihood to Renew
MINDBODY
No answers on this topic
Daxko
No questions about that, I'm with Zen Planner for a while! They have everything I need and more.
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Usability
MINDBODY
Settings are often buried, user interface rules vary depending on whether it's a newer feature or an older one. From daily usage, people learn how it works and get used to it, but it's not something someone could just pick up without any training or hand-holding.
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Daxko
No answers on this topic
Reliability and Availability
MINDBODY
Constant errors and TERRIBLE PRODUCT support
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Daxko
No answers on this topic
Performance
MINDBODY
Fails at everything form availability to reliability.
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Daxko
No answers on this topic
Support Rating
MINDBODY
MINDBODY support takes forever to get back to you via email in my experience. The process is not as simple as it was back when they had the chat feature. I really wish they would bring that back! Most items are normally some weird glitch that they can fix in minutes but you have to wait days now.
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Daxko
No answers on this topic
Alternatives Considered
MINDBODY
MINDBODY is really the only system of its kind that is widely used by fitness and yoga studios. Its app is the industry standard for looking up and signing up for classes, so most students rely on it exclusively. If there were another viable alternative it would have to promise more ease of use and intuitive backend.
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Daxko
I have not used any product that are similar to Zen Planner in any way.
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Scalability
MINDBODY
Constant errors and ZERO support from the company.
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Daxko
No answers on this topic
Return on Investment
MINDBODY
  • I've had agents help me set something up that ended up costing time and money because it was done wrong. [In my experience], less senior agents need to stop guessing or going with "I think so" and talk to a senior agent to make sure what they are telling the client is correct.
  • The app is good exposure.
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Daxko
  • Saves me time in using a paper attendance record sheet.
  • Payments are automated, no need to request checks or payments from anyone. Emails are sent out if a payment fails.
  • I can keep track of 10, 20, 30, or even 50 students using this platform.
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ScreenShots

Zen Planner Screenshots

Screenshot of Detailed Member InformationScreenshot of Instructor BiosScreenshot of Advanced Workout TrackingScreenshot of Retail Sales & Inventory ManagementScreenshot of Embedded SchedulesScreenshot of Quick Check-Ins