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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Miro

    Score9 out of 10
    N/AMiro is a web-based Collaborative Whiteboard platform that provides teams with an infinite digital canvas for visual planning, diagramming, and workflow mapping. The platform integrates a spatial user interface with automated drawing tools and natural-language processing (NLP) to structure freeform ideas into defined project workflows and database schemas.

    $10

    per month per user

    Polycom RealPresence Group Series

    Score7.7 out of 10
    N/AThe Polycom RealPresence Group Series is a video conferencing codec that connects to a standards-based video conferencing infrastructure to allow users to make video conference calls. There are three products in the series – RealPresence Group 300, RealPresence Group 500, and RealPresence Group 700. It is certified to use with Office 365 and Skype for Business.N/A
    Pricing
    MiroPolycom RealPresence Group Series
    Editions & Modules
    1. Free - To discover what Miro can do. Always free
    $0
    2. Starter - Unlimited and private boards with essential features
    $8
    per month (billed annually) per user
    3. Business - Scales collaboration with advanced features and security
    $16
    per month (billed annually) per user
    4. Enterprise - For work across the entire organization, with support, security and control, to scale
    contact sales
    annual billing per user
    No answers on this topic
    Offerings
    Pricing Offerings
    MiroPolycom RealPresence Group Series
    Free Trial
    YesNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional DetailsMonthly billing also available at $10 per month for the Starter plan, or $20 for the Business plan.—
    More Pricing Information
    Community Pulse
    MiroPolycom RealPresence Group Series
    Considered Both Products
    Miro
    No answer on this topic
    Poly
    No answer on this topic
    Key User Insights
    Would buy again
    97%
    Would buy again
    6201 Answers
    No answers on this topic
    Delivers good value for the price
    98%
    Delivers good value for the price
    4106 Answers
    No answers on this topic
    Happy with the feature set
    98%
    Happy with the feature set
    6244 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    98%
    Lived up to sales and marketing promises
    2536 Answers
    No answers on this topic
    Implementation went as expected
    97%
    Implementation went as expected
    2711 Answers
    No answers on this topic
    Best Alternatives
    MiroPolycom RealPresence Group Series
    Small Businesses
    Lucid Visual Collaboration Suite
    Score9 out of 10
    No answers on this topic
    Medium-sized Companies
    Lucid Visual Collaboration Suite
    Score9 out of 10
    Cisco Room Series
    Score8.6 out of 10
    Enterprises
    Lucid Visual Collaboration Suite
    Score9 out of 10
    Cisco Webex DX80 (discontinued)
    Score9.1 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    MiroPolycom RealPresence Group Series
    Likelihood to Recommend
    9.0
    (6389 ratings)
    9.0
    (25 ratings)
    Likelihood to Renew
    9.2
    (199 ratings)
    7.3
    (1 ratings)
    Usability
    8.5
    (770 ratings)
    9.0
    (4 ratings)
    Availability
    8.8
    (24 ratings)
    -
    (0 ratings)
    Performance
    8.6
    (24 ratings)
    -
    (0 ratings)
    Support Rating
    7.1
    (71 ratings)
    8.3
    (4 ratings)
    In-Person Training
    5.9
    (4 ratings)
    -
    (0 ratings)
    Online Training
    8.6
    (11 ratings)
    -
    (0 ratings)
    Implementation Rating
    8.9
    (3660 ratings)
    -
    (0 ratings)
    Configurability
    8.6
    (19 ratings)
    -
    (0 ratings)
    Ease of integration
    8.0
    (4001 ratings)
    -
    (0 ratings)
    Product Scalability
    8.8
    (24 ratings)
    -
    (0 ratings)
    Vendor post-sale
    6.9
    (12 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    7.1
    (13 ratings)
    -
    (0 ratings)
    User Testimonials
    MiroPolycom RealPresence Group Series
    Likelihood to Recommend
    Miro
    We work on a lot of materials across different media. Sketches could be on real paper and later scanned, or on iPad and photoshops. Prototypes could be digital CAD models or 3D-printed models and later captured with cameras. Renderings be in another programs. So having Miro as whiteboard and being able to put all kind of materials (in forms of pictures or links) in one place and arrange them in a structural way is a huge productivity advantage for us.
    Incentivized
    Read full review
    Poly
    If you're always working in the Polycom ecosystem then the Group Series codecs are reliable and the quality of the camera and microphones are extremely good. However, the system relies heavily on either having onsite server technology and/or cloud based bridging capability. In addition, the peripherals like cameras and microphones are quite expensive. Maintenance and support costs also make the ongoing investment a costly one
    Incentivized
    Read full review
    Pros
    Miro
    • Offer excellent structure to our meetings and planning sessions.
    • Impressive collaboration tools.
    • The range of available templates makes it easy to start working without starting from scratch.
    • Great for pulling ideas in a more visual way.
    • Simple to create interactive presentations.
    Incentivized
    Read full review
    Poly
    • The audio and video quality can not be matched.
    • For the most part, they are rather simplistic in their use and just work. People don't usually have a hard time operating them
    • They are rather versatile in that we have been able to integrate them with other applications
    Incentivized
    Read full review
    Cons
    Miro
    • Sometimes locating information on a bigger board is quite difficult as the information starts to look less sorted. So there can be a little bit of improvement in terms of bigger boards
    • Complex features are hard to navigate and implement without a proper hand. A little bit of intuitivity can help fix that, especially for beginners
    • In my opinion, a few more formatting tools for a legal workflow would really be a great add on
    Read full review
    Poly
    • The only issue that we have experienced with Polycom RealPresence Group Series is the speed dial functionality. When attempting to use the speed dial buttons, the system occasionally sends a call through the computer system, not the phone. While the computer call option is valuable, not everyone can answer calls that way and we have had to do a manual lookup of an extension and call back when that happens.
    Incentivized
    Read full review
    Likelihood to Renew
    Miro
    Miro saves my day. I would spend at least 4x more time on documenting my projects and work without this tool. It support my day to day role and helps me be successful while saving my capacity. It is not only very easy to start working on it without additional training required, but also adapts to any use case that I might need to implement
    Incentivized
    Read full review
    Poly
    We love the product and is totally integrated in our company.
    Incentivized
    Read full review
    Usability
    Miro
    What elevates usability for me is how easily the software keeps everyone on the same page during the live session. When a team member is explaining a complex diagram, I can simply click on their avatar to instantly track their cursor and see the exact same perspective they are looking at, which is awesome.
    Incentivized
    Read full review
    Poly
    The directory is slightly dated and unless you have a Skype for Business integration license, dialing users into a call is difficult. The Group Series Remote whilst minimalistic is actually more difficult to use than the previous HDX remote. Having to recharge the battery on the group series remote is both annoying and difficult as if you do not keep on top of it, you will be faced with a situation where the remote is not working and then have to try and find another one. Not ideal if you need to start a video call (assuming auto join has not been enabled in the admin portal).
    Incentivized
    Read full review
    Reliability and Availability
    Miro
    I have not encountered events where Miro is not available. It is quite nice and reliable to be fair, even on my freemium version (startup) I don't have reliability issues. It does have sometimes where the screen refresh or "freezes" or "consumes a lot of data" and we have to rewind windows and the likes, this instances are very less
    Incentivized
    Read full review
    Poly
    No answers on this topic
    Performance
    Miro
    I took the loading quickly to be related to availability which I commented on before, so ditto with those comment on load time here. Although to reemphasize, Miro doesn't crash or just refuse to load like some other programs. The weak point of Miro for me is integration of files like Word, Excel, or PowerPoint (especially the later two). When you embed these, it gets slow, and complicated to bring them up while you're in the application.
    Incentivized
    Read full review
    Poly
    No answers on this topic
    Support Rating
    Miro
    We have never reached out to or contacted support because Miro's platform has been incredibly intuitive and user-friendly. The comprehensive resources available, such as tutorials, documentation, and community forums, have provided all the guidance we needed. The seamless integration with our existing tools and the reliability of the platform have ensured that we rarely encounter issues that require external assistance. This self-sufficiency has allowed us to focus more on our projects and collaboration without interruptions. Overall, our experience with Miro has been smooth and efficient, eliminating the need for additional support
    Incentivized
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    Poly
    I can't say I've needed support more than a handful of times. One was for trying to connect a Polycom Conference phone and a Real Presence together. After a few months, we came to the conclusion it wasn't possible, that was the only frustrating occurance with support. Any other time if we needed to RMA a device, it was very smooth.
    Incentivized
    Read full review
    Online Training
    Miro
    There was a series of webinars which Miro hosted with our organization that went over the basics, then progressively became more advanced with additional sections. The instructors were knowledgeable, and provided examples throughout the sessions, as well as answered peoples' questions. There was ample time and experience on the calls to cover a range of topics. The instructors were also very friendly and sociable, as well as honest. Of course Miro isn't a "God-tool" that does absolutely everything, but the instructors were aware and emphasized the strengths where Miro had them and sincerely accepted feedback.
    Incentivized
    Read full review
    Poly
    No answers on this topic
    Implementation Rating
    Miro
    Easy to learn, Miro has a series of videos on YouTube that effectively taught this program to my team members and me. The program is drag-and-drop and works excellently. People pick up on how to use it efficiently, and it's great for organizing ideas more freely. This product is more challenging for some older audiences who are not accustomed to using a touchpad, but for most, it was very easy to use.
    Incentivized
    Read full review
    Poly
    No answers on this topic
    Alternatives Considered
    Miro
    I like that Miro is something that anyone from any department can pick up, use and understand. You do not need specific domain knowledge. Miro has clean UI so running complex exercises becomes easier and can be easily shared across tools/platforms. Managing large number of participants on Miro is easier. FigJam on the other side is simpler and suits the needs of quick and simple brainstorm
    Incentivized
    Read full review
    Poly
    Our Polycom RealPresence Group Series unit replaced a Cisco Room Series that was mounted to a mobile cart. The cart had one smaller display and the speakers\microphone at the cart. This required staff to be very close to the cart to hear and speak during the meeting. No fault of Cisco but the cart was not sufficient for the space. Polycom RealPresence Group Series was less costly when we were planning out the room.
    Incentivized
    Read full review
    Scalability
    Miro
    Maybe is possible now so... Could be useful to manage in some way source code for the projects? not to edit so when we make solutions with different components in MIro, maybe each component could redirect to the source code of this component
    Incentivized
    Read full review
    Poly
    No answers on this topic
    Return on Investment
    Miro
    • Miro has helped increase productivity within teams because all the brainstorming, planning, and collaborative tasks can now be done within one tool.
    • Conversations about projects and decision-making processes are now quicker, allowing teams to plan and document their work much faster.
    • Working remotely has become much better because everyone can collaborate through Miro, eliminating communication gaps.
    • It has become easier to create documentation and follow up on meetings, saving time during the process.
    Incentivized
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    Poly
    • Once pexip integrates Polycom/skype this will be a big win for us due to the RPTouch integrating the "one - touch join". This will increase adoption of video greatly.
    • Before the Group series with peripherals was implemented the cost of a video room was twice what it is today. Massive win.
    • Due to provisioning and automated firmware the IT involvement has been greatly reduced. No longer is there a need for manual changes to individual endpoints.
    Incentivized
    Read full review
    ScreenShots

    Miro Screenshots

    Screenshot of Miro's design sprint templates, used to solve big challenges, create new products or improve existing ones.Screenshot of the Sprint Planning features in Miro, that assists Development Teams in creating a transparent understanding of what can be built and how. Users can run sprints and turn a team into creative and active participants. Today, many organizations use Agile tools to manage software development and other non-IT projects.Screenshot of the PI Planning Template that brings teams toward one vision of what stories to develop. Used to manage a backlog, increase productivity, and build the foundation for a successful PI Planning event. Miro’s PI Planning Template helps to get an overview of any PI Planning event, with step-by-step frames to guide the process.Screenshot of diagrams, concept maps, and system mapping templates used to communicate complex flows and create a shared understanding. Users can check off all the essential steps of the diagramming process and gain a complete overview of operations with Miro's diagramming templates collection.