Likelihood to Recommend Miro's infinite canvas and sticky notes functionality make it ideal for brainstorming ideas, contributing thoughts and organizing them visually in real-time.Software teams use Miro to manage sprints, backlogs, and stand-ups, visualizing tasks and progress. We use it for sprint planning, retrospectives, and kanban boards.Miro is well suited for user journey maps, facilitating collaboration between designers, product managers, and developers.We've also used it for strategy planning and workshops: mapping out strategies, SWOT analysis, and plan projects. It's useful for visualizing goals, actions, and timelines.Also, we use it to organize research findings, synthesize user insights, and map out data visually, helping in the analysis and decision-making process. Less appropriate scenarios for Miro include working with Text Documents; doing High-Fidelity Prototyping and interactive prototypes that require detailed user interactions; and working with large datasets & calculations. We don't use Miro to replace the polished, slide-based presentations created in PowerPoint. Also, we need to be very careful with confidential information.
Read full review Workzone eliminates confusion and ensures that the team uses the latest version of files by organizing these files and adding version numbers as files are being revised. The team can share these files with other team members or with clients and even set file permissions to ensure individuals get access to those files that are only appropriate to them and avoid confidential information getting into the wrong hands. The system notifies the users of the progress of their tasks, comments or calendar events through alerts.
Read full review Pros Exceptional templates help me get started quickly with almost any type of whiteboarding, creating consistency where needed and extreme variety when also needed. Having multiple active users on the same board happens so smoothly. It's easy to get people on the board and updating objects simultaneously without weird conflicts is amazing. The amount of objects & tools Miro provides allows us to create very specific and detailed artifacts. Read full review WorkZone is good at basic project management like scheduling and time management. The software can be set to send you a daily email with the list of the tasks that you need to get done for that day. Workzone allows the admin for the account to pick and choose which clients/projects can be seen by each person with an account, which allows each user to focus on the projects that they are involved in without being distracted by other things. Read full review Cons Probably our instance of Miro, our security reqs: repeated need to sign in. Blerg. I like rectangular stickies - but Miro defaults to square. Let me set my default. Layers - I wish I could more easily have something below my stickies - yes - can do with locking but if you have to change your locked material, it's a pain. Read full review One of the reasons we left WorkZone was due to how videos/roughs were presented. While WorkZone does allow for a customizable and professional, clean looking interface; it did not offer everything we needed when it came to cross platform integration. WorkZone was also a little more pricy compared to a few competitors. WorkZone is worth the price and we loved using it, but a competitor offered an added feature that WorkZone does not offer that tipped the scales. There is no 'library'. As an AD Agency, we have worked on a lot of different spots for a lot of different clients. WorkZone did not offer a comprehensive library for us to upload content and use for presentations purposes. If WorkZone does add this feature later on down the road, it would be a great improvement and we would give serious thought about switching back. Read full review Likelihood to Renew There is no other tool like Miro for process Mapping in particular. I've tried PowerPoint, Word, and other programs, but when collaborating virtually on how to improve a process, Miro has all of the tools and more to enable successful mapping. The colors, different types of shapes and text books, along with the ability to integrate different documents and other functionality, make it ideal for this purpose. In a virtual world, it's a must-have.
Read full review Because of time constraints, our team hasn't been able to fully implement and change our existing processes. If we can get our templates set up and maybe some better export options figured out, I think it'll be a no-brainer to renew, but until then it maybe be difficult to financially justify something we're only partially using.
Read full review Usability It's pretty easy to use. My gripes are with some small idiosyncrasies with selection behavior with objects and editing text. When I move an object, it automatically de-selects it when I am not done with it. I have to click to select again. Text control is challenging and could be improved. It could use a little more styling capability. It's also weird that it behaves differently in a shape then when using the text tool.
Read full review WorkZone was very easy to learn, especially for the members of our team who were not as technology-savvy. WorkZone offered unlimited training as well, making it easy to transition new team members to the program, as we were a startup organization consistently adding new team members.
Read full review Reliability and Availability I only give a 9/10 because of the speed at which it loads. I have never experienced issues with Miro logging me out early, or some other technical issue causing the program to crash, or even it just loading in perpetuity without ever actually coming up (unlike other programs such as SFDC). It take a minute for all of my boards to come up after I click on it in my favorites, but besides that, it's all good.
Read full review Throughout the use of the WorkZone software, we never had a issue with it being unavailable. This is important, considering we wanted to access our projects and see our progress at any moment. WorkZone was always available and made constant supervision of tasks and goals easy; no excuses for not checking in on the status of a project.
Read full review Performance I took the loading quickly to be related to availability which I commented on before, so ditto with those comment on load time here. Although to reemphasize, Miro doesn't crash or just refuse to load like some other programs. The weak point of Miro for me is integration of files like Word, Excel, or PowerPoint (especially the later two). When you embed these, it gets slow, and complicated to bring them up while you're in the application.
Read full review I have zero complaints about the performance of WorkZone; for our organization's needs, it was a perfect tool for keeping track of various responsibilities and tasks. We never experienced a lag or down-time when using the software, and the simple interface made things exactly that from our end...simple. WorkZone is a fantastic tool for work management that never fails to perform, in my experience.
Read full review Support Rating The support staff at Miro are fantastic. Whenever I have had an issue, they have been timely and helpful with their response. They are also very knowledgeable and go out of their way to not only help, but offer proactive training sessions on different topics and new functionality so everyone can try it out.
Read full review The team at WorkZone is incredibly helpful and very willing to lend support when they can. Our team was constantly growing, and our new team members needed training every time someone cam on board. The WorkZone support staff was more than willing to ensure our new team members were completely comfortable using the software and set up for success.
Read full review In-Person Training Not applicable as never had in person training
Read full review Online Training Superb. very well explained videos. Really helps get the knowledge up on the product. The slides are divided into the topics of usage. I have enjoyed following and implementing all of these slides. The videos are well explained and it is easy to follow. There are tutorials that you can take yourself later. It would be nice however if more training modules were added.
Read full review The WorkZone trainers are wonderful! They offered us unlimited over-the-phone and online support, and the trainings were always informative. The WorkZone support team was willing to answer multiple questions and review sections of the training if need be. They were always accommodating, and trainings were scheduled very quickly for when our team needed them!
Read full review Implementation Rating It was and still is a challenge to get our IT folks at 3M to support the tool. Single sign on still not implemented. I now have Miro on my personal computer. I had a few hardware issues, but nothing major.
Read full review Implementation of WorkZone was very easy. We simply log into a portal online and begin to set up our projects. Access codes were sent very quickly to our team, so there was practically no delay once we signed the contract for our subscription. Training was scheduled quickly and was very helpful, especially as new team members joined our organization.
Read full review Alternatives Considered I find Miro to be a superior tool, other tools I have used became unresponsive or too slow to be effective in the roles and jobs I needed them to do. I am currently working in a Miro board with over 1000 discrete elements and it loads fast, I can maneuver and work with the material in real time without the board lagging to keep up. When working with a tool like this, it's important the tool itself doesn't become an obstruction to getting the work done. With Miro, I've never had to worry about that
Adam Wint Trends + Futuring Engagement Manager
Read full review I selected WorkZone based on several criteria: 1. It is web based 2. It has more robust reporting capabilities 3. the price was right 4. It was easy to use and easy to train people 5. Timelines are easy to update.
Read full review Scalability Miro is great for scaling. In every department and subdivision across my entire organization, there is someone using it. From Sales to marketing, to manufacturing and operations; and even in legal and finance, there isn't a process or a department that is not using Miro, and if they aren't, they're missing out! Even at the highest to the lowest levels of the organization, it is essential for virtual collaboration.
Read full review We are a small organization, so the need to expand our use of WorkZone was limited. I only rate it below a 10 simply because I do not have much experience with the scaleability of the product. From the previews and training sessions, it does seem that the software can easily be adjusted to accommodate a growing workload; something we may use in future, just not at this point in our organization's development.
Read full review Return on Investment Simplicity- it’s simplified our communication It’s taken away the stress of manually documenting research with pen and paper in live design thinking sessions Remote - we can host our diverse teams from all over the world in quick productive meetings without paying for travel Miro has helped me design for over 8 enterprise product teams Read full review It has positively affected our workflow - keeping projects moving without requiring constant back and forth of emails and other communications. It has helped our team to avoid missing crucial steps in project and client management. We are definitely more efficient when WorkZone is being used and updated properly! Kirsten Lowery Senior Client Engagement Manager / Social Media Marketing
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