TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Mitratech PolicyHub

    Score5.8 out of 10
    N/AMitratech PolicyHub is a policy management solution designed to create, update, approve and communicate policies to automated knowledge assessments, audit and reporting.N/A

    Zoho Wiki

    Score8 out of 10
    N/AZoho Wiki is presented by the vendor as an easy to use knowledge management tool, caters to the particular needs of teams within the organization. With it users can effectively create and share knowledge.N/A
    Pricing
    Mitratech PolicyHubZoho Wiki
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Mitratech PolicyHubZoho Wiki
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Best Alternatives
    Mitratech PolicyHubZoho Wiki
    Small Businesses
    PowerDMS by NEOGOV
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    Medium-sized Companies
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    Score7 out of 10
    Bloomfire
    Score8.4 out of 10
    Enterprises
    No answers on this topic
    Bloomfire
    Score8.4 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Mitratech PolicyHubZoho Wiki
    Likelihood to Recommend
    5.6
    (5 ratings)
    7.7
    (3 ratings)
    Likelihood to Renew
    6.2
    (5 ratings)
    -
    (0 ratings)
    Implementation Rating
    6.1
    (4 ratings)
    -
    (0 ratings)
    User Testimonials
    Mitratech PolicyHubZoho Wiki
    Likelihood to Recommend
    Mitratech
    If you need a centralized location for policies and procedures, this system is great for the cost and effectiveness. While other systems had more bells and whistles, PolicyHub had everything one needs to maintain their P&Ps without costing a small fortune.
    Incentivized
    Read full review
    Zoho
    You can keep all of your organization information in one place without having to pay for it. You can make it your permanent knowledge base for training of your customers, without having to build another one on your website. However if you have multiple projects, then you need to either use the paid version or some other tool, as for the free version you are only provided with one free wiki.
    Incentivized
    Read full review
    Pros
    Mitratech
    • Reminders of policies needing updating
    • Simple inbox for end-user
    • Online Access
    Incentivized
    Read full review
    Zoho
    • Centralized Content
    • Categorization
    • Collaboration
    • Notifications & Updates
    • Integrations
    Incentivized
    Read full review
    Cons
    Mitratech
    • Document retraction can be confusing. Document in the library will still show as published even though it has been retracted.
    • Reporting is lacking in some areas. We have had issues meeting compliance requirements for document review status dates.
    Incentivized
    Read full review
    Zoho
    • Even for business plan, they provide 1GB storage/ User which is very less in case if you need to attach files, this must be upgraded without increasing cost.
    • It is no-where mentioned that where their data centers are located, in some countries like India it is legal compliance that data should reside in country.
    • They don't have adequate templates to start with.
    Incentivized
    Read full review
    Likelihood to Renew
    Mitratech
    It helps us do what we need it to do.
    Incentivized
    Read full review
    Zoho
    No answers on this topic
    Implementation Rating
    Mitratech
    There were a number of calls and fixes that had to take place. we have a number of patches in places and bugs that needed fixing. we identified issues as we went along and became the company trying to test the system with no real benefit to us.
    Incentivized
    Read full review
    Zoho
    No answers on this topic
    Alternatives Considered
    Mitratech
    We did not evaluate any other product.
    Incentivized
    Read full review
    Zoho
    Confluence features were limited with the free version and our organization wasn't in a position to invest in a knowledge sharing platform, hence Zoho Wiki came in handy as it saved us on the extra cost which we could not initially afford. Also as we were already using other Zoho products which Atlassian was not offering, therefore Zoho Wiki was considered the best alternative.
    Incentivized
    Read full review
    Return on Investment
    Mitratech
    • It has enabled us to maintain a central database of P&P to ensure everyone is on the same page. We were completely paper/manual before so some things didn't get updated appropriately. This enables us to review and comply with requirements we have as a federally-qualified health center. It also makes it easier for us to pull policies when we need them.
    Incentivized
    Read full review
    Zoho
    • Quicker Ramp Times of Employees.
    • Time Savings
    • Improved Efficiencies
    Incentivized
    Read full review
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