Mixpanel vs. Protectimus

As a worker in the sales area, I see closely how complex it can be to evaluate the commercial funnel and Mixpanel has been an indispensable guide to prioritize above all what customers expect to receive from our company, and thus be able to determine the main service we offer. Without a doubt, Mixpanel has special functions to be the one that guides the route and marks the objectives much more clearly.

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One thing we really like is getting OTPs and payment alerts through messaging bots. Unlike SMS, it’s free for us, secure, and users like it. It’s a way to send codes and notifications without extra costs. These messages are always right there for the user, easy to access on their phone.

• Mixpanel is a daily use application for everyone in my organization; it helps us have a better flow of information and interaction between work teams.
• The user interface of this platform is simple and has a wide variety of functions and resources to help us work in the most organized way, have better team coordination, and keep efficiency high.
• I love that it is so easy to program our calendar to our liking, so we can prioritize our activities and know what is pending, and the best thing is that I can update the calendar if necessary.
• The chat function is great to improve the interaction between colleagues and share work schedules and any information with third parties.

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• Mixpanel requires an explicit setting of events from your app. This means you need to be very thoughtful in the design of your events because missing one means you aren't collecting any data from it. Inserting it into the process later on then brings challenges in tracking when certain events came online.
• A tool like Mixpanel comes packed with features that sometimes are harder to discover. It's very easy to get sucked into one part of its toolset and not be aware of other tools which may be very useful.

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Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

It's not an all encompassing solution like Google Analytics tries to be, but MixPanel offers much easier to use and understandable data insights. That's valuable when juggling many responsibilities as startup life demands, so a renewal would be easily justified.

We’ll keep using Protectimus. Been using it for years, no real issues, it just works. Covers what we need, different setups, mgmt, logs, all that. OTP via bots is really handy and saves us money. Support’s fine, they reply when needed. Overall, it does the job, so we’ll keep it.

Relativity easy to use. Once you get the hang of it, very easy to create dashboards for different use cases. I split my dashboards between customers or use cases

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I gave 10 points for their solution because the GUI got a fresh update and it’s really easy to use now. The old one had some annoying limitations, but the new layout is much more intuitive. On mobile it works good too. Managing relations between tokens, users, and resources is way smoother now.

We have only ever had to use their support once, when we were setting up the account, but their responses were prompt and the solutions were well documented. The people who solved our issues were helpful, even to non-tech people.

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Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

Mixpanel has a great resource about their product, with videos on how to use it and real world examples from other companies on how they integrate Mixpanel into their business processes.

Again, somewhat annoying to be charged based on data points when many other analytics providers have one flat fee. Implementation was good, but I might have tracked a few more detailed points if I had the option.

• There was not really any other competitors for this specific use case that had a chance
• We used Google Analytics for some things but obviously, GA is anonymous data so not useful for product teams with users
• Other solutions out there seemed to be too expensive and this was the most recommended
• Heap seemed to be the best OTHER option but didn't take the time to evaluate

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Independently Invited by TrustRadius

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We checked a few options before picking Protectimus. We looked at SafeNet Auth Management, Duo, and using Google Authenticator with our own backend. SafeNet felt really old-school — UI looks dated and the system’s kinda tricky to run & maintain. Duo’s solid, but it’s pricey and, more importantly, doesn’t offer full on-prem deployment. We need on-prem to handle auth for our employees on our own infra, so that was a dealbreaker. Google Authenticator is popular & free, but it’s just a client for generating OTPs — all the user mgmt, token handling, and policies would be on us.Protectimus gives all that out of the box. We can manage users & tokens centrally, set auth policies, and support multiple channels. That flexibility made it the best fit for our setup.

• We've been able to increase the funnel conversions of one of our new product funnels from a 1% conversion rate to a 5% conversion rate.
• We've been able to increase the CTR on another of our main product pages from ~3% to ~10% (so far)
• We've been able to segment out how users from different traffic sources behave, allowing us to eliminate thousands of dollars of wasteful spending on advertising campaigns that weren't working.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info