What users are saying about
<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener noreferrer'>Customer Verified: Read more.</a>
Top Rated
192 Ratings
21 Ratings

monday.com

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener noreferrer'>Customer Verified: Read more.</a>
Top Rated
192 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8.5 out of 100
21 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8.5 out of 100

Likelihood to Recommend

monday.com

I enjoy the ease of use of the system from logging in to inputting your information. The ability to be able to tag an employee if they are waiting on a task to be completed is a nice function. Previously we were tracking this in excel and only one person could be in the checklist at a time without causing errors. With Monday.com, multiple users can be in the checklist at any given time with no issues.
Brian Goldrick | TrustRadius Reviewer

Nutshell

This can be used for different industries, healthcare, IT, retail or any company with a customer service line, big or small. if i had to ask, i would say "Do you have any type of filing system that you use?" "anything where you are keeping track of personal/ business information." Do you need access to information on a day to day basis?If they do , then this can be used , especially if you need to keep track of the numbers; we like how we can see if are things going up or down.
Catherine Corass | TrustRadius Reviewer

Feature Rating Comparison

Project Management

monday.com
8.2
Nutshell
Task Management
monday.com
9.2
Nutshell
Resource Management
monday.com
8.3
Nutshell
Gantt Charts
monday.com
8.3
Nutshell
Scheduling
monday.com
8.1
Nutshell
Workflow Automation
monday.com
8.0
Nutshell
Team Collaboration
monday.com
9.1
Nutshell
Support for Agile Methodology
monday.com
8.0
Nutshell
Support for Waterfall Methodology
monday.com
7.0
Nutshell
Document Management
monday.com
7.7
Nutshell
Email integration
monday.com
7.9
Nutshell
Mobile Access
monday.com
7.9
Nutshell
Timesheet Tracking
monday.com
8.1
Nutshell
Change request and Case Management
monday.com
8.3
Nutshell

Professional Services Automation

monday.com
8.1
Nutshell
Quotes/estimates
monday.com
8.2
Nutshell
Project & financial reporting
monday.com
8.0
Nutshell

Sales Force Automation

monday.com
Nutshell
7.3
Customer data management / contact management
monday.com
Nutshell
9.0
Workflow management
monday.com
Nutshell
8.1
Territory management
monday.com
Nutshell
6.0
Opportunity management
monday.com
Nutshell
8.7
Integration with email client (e.g., Outlook or Gmail)
monday.com
Nutshell
7.5
Quote & order management
monday.com
Nutshell
6.8
Interaction tracking
monday.com
Nutshell
9.3
Channel / partner relationship management
monday.com
Nutshell
3.0

Customer Service & Support

monday.com
Nutshell
8.8
Case management
monday.com
Nutshell
9.7
Call center management
monday.com
Nutshell
8.0

Marketing Automation

monday.com
Nutshell
8.1
Lead management
monday.com
Nutshell
8.4
Email marketing
monday.com
Nutshell
7.8

CRM Project Management

monday.com
Nutshell
9.0
Task management
monday.com
Nutshell
9.1
Reporting
monday.com
Nutshell
8.8

CRM Reporting & Analytics

monday.com
Nutshell
8.2
Forecasting
monday.com
Nutshell
8.0
Pipeline visualization
monday.com
Nutshell
8.0
Customizable reports
monday.com
Nutshell
8.7

Customization

monday.com
Nutshell
8.3
Custom fields
monday.com
Nutshell
7.9
Custom objects
monday.com
Nutshell
9.0
Scripting environment
monday.com
Nutshell
9.0
API for custom integration
monday.com
Nutshell
7.1

Security

monday.com
Nutshell
7.5
Single sign-on capability
monday.com
Nutshell
9.0
Role-based user permissions
monday.com
Nutshell
6.0

Social CRM

monday.com
Nutshell
7.7
Social data
monday.com
Nutshell
7.4
Social engagement
monday.com
Nutshell
8.0

Integrations with 3rd-party Software

monday.com
Nutshell
8.0
Marketing automation
monday.com
Nutshell
8.0
Compensation management
monday.com
Nutshell
8.0

Platform

monday.com
Nutshell
7.7
Mobile access
monday.com
Nutshell
7.7

Pros

monday.com

  • Easily move columns and rows to customize your view.
  • Easily update progress status with the click of a button, and assign a task owner.
  • The bright color coding makes it easy to visually organize information and track progress at a glance.
Nichole Pelaez | TrustRadius Reviewer

Nutshell

  • Customization - we are able to make Nutshell make the most sense for our company and processes
  • Scheduling - the ability to set tasks allows us to never forget a follow-up call or email
  • Tags - allow us to prioritize leads and segment our customers and potential customers
  • Communication - the ability to tag colleagues in notes for callbacks or updates to accounts is very helpful to keep everyone on the same page
  • Email History - being able to blind copy all our email communication to Nutshell, allows us to have email threads and notes all in one place
Jennifer Callaghan | TrustRadius Reviewer

Cons

monday.com

  • This may already exist - but I would love a video that tells us about all the latest features.
  • I would recommend a cheaper plan for single-person use (or perhaps for a family?) I could see a teacher using this for their classroom planning.
  • A group for similar companies to connect with each other and share their use-cases would be awesome! I haven't seen any other property mgmt companies on here, but I would love to chat with any that might also be using Monday.
  • The ability to upload an excel spreadsheet *after* you've made the board and set up the automation & integrations. This would be a great time-saver for us.
Karen Mulford | TrustRadius Reviewer

Nutshell

  • SWOT analysis --- currently we put this in as custom fields but they don't link up at all and are hard to read/navigate. We also use the custom fields for other information we want to capture. It would be nice to build those in so they can show the info as bullet points or something --- currently paragraph form and hard to find things at a glance.
  • Funnel could use some work. Only shows how many leads are currently in that part of the pipeline which doesn't give us a good historical comparison.
Laci Fitch | TrustRadius Reviewer

Likelihood to Renew

monday.com

monday.com 9.4
Based on 2 answers
It solves all our needs the exact way we imagined it. coming across monday gave us the feeling that we designed the program ourselves to work for the use cases we had in mind.
Joseph Madere | TrustRadius Reviewer

Nutshell

Nutshell 10.0
Based on 1 answer
This is perfect for a small business / Home based business with SaaS. Nutshell constantly adds new features and the price is much better than more robust software like Salesforce.
Dan Aylward | TrustRadius Reviewer

Usability

monday.com

monday.com 8.9
Based on 6 answers
The UI makes the app feel like it is a less capable system, most controls and interfaces seem unprofessional.Several features make no impact on my workflow, namely the inbox. Some of the UI elements take more screen real estate than they need. The sidebar for example: I'm on a project with 5 boards and I really don't think an entire sidebar is needed to display those, I usually collapse the sidebar because it gets in my way.The task detail view is also a bit odd to me. The only relevant information on it is the task title, but if you want to know the status, ID, author, or anything else about a task you will have to go back to the board view because the detailed view won't have those fields available.
Hernán Silva | TrustRadius Reviewer

Nutshell

Nutshell 9.0
Based on 1 answer
Very easy to use, great for small office
Dan Aylward | TrustRadius Reviewer

Support Rating

monday.com

monday.com 7.9
Based on 29 answers
We didn't actively ask for support for monday.com, but they had automated emails with tools and things for us to consider as we started monday.com. Other than that, I wouldn't be able to speak into the overall support of monday.com. They weren't really proactive during the trial period, but rather were trying to get me to sign up for a monthly plan.
Brian Chung | TrustRadius Reviewer

Nutshell

Nutshell 9.5
Based on 2 answers
Nutshell's support team has always been great and they tend to go above and beyond. They are polite, friendly, personable and great listeners. They are also great about sending follow up emails too.
Jennifer Callaghan | TrustRadius Reviewer

Implementation Rating

monday.com

monday.com 9.4
Based on 2 answers
We signed up for the accounts. Created the accounts. Ran the trial version and tested it live while we were running multiple projects and found that it was fitting our needs perfectly. When the trial ended and we were asked to purchase the full version, we did. We have found other ways to use it and it's a breeze.
Joseph Madere | TrustRadius Reviewer

Nutshell

Nutshell 8.0
Based on 1 answer
Implementation is difficult everytime but this was relatively simple due to the small amount of data we moved
Dan Aylward | TrustRadius Reviewer

Alternatives Considered

monday.com

ClickUp is a competitor but Monday's design is much better and user experience is superior. Also, export functions are a class above those of ClickUp. Asana is trying to compete with a lot more project management apps by picking the best features and making them available to users. In this regard, it is somewhat better than Monday and can perform most if not all the functions of Monday but it comes down to personal preference and pricing in the end.
Nathan Sichilongo | TrustRadius Reviewer

Nutshell

Well, my team had trials for these others and they all prefer Nutshell for different reasons. I prefer it as I need a user-friendly software to help me out as I am not a big tech guy. I have heard others in the office say things like they like the way activities are scheduled better, or the way nothing ever gets accidentally erased if they hard crash or power goes out.
Gregory Palenschat | TrustRadius Reviewer

Return on Investment

monday.com

  • I truly live in Monday.com. It's the first thing I look at when I start my day, even before emails.
  • It helps me stay organized and the rest of my team stay organized and in the loop
  • no negatives so far
Jen Sheppard | TrustRadius Reviewer

Nutshell

  • Nutshell's mobility has provided significant ROI for me since we've started using the CRM. I've been able to provide immediate feedback to clients, schedule meetings from the field with confidence, and much more.
  • Nutshell's tagging features have helped us craft custom mailing/email lists. We struggled to do this in the past.
Phil Curtolo | TrustRadius Reviewer

Screenshots

Pricing Details

monday.com

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

monday.com Editions & Modules

Edition
Basic$51
Standard$81
Pro$121
Enterprise$241
  1. per user
Additional Pricing Details
Yearly plan: Save 18% Two yearly plan: 32% Monthly plan also available

Nutshell

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Nutshell Editions & Modules

Edition
Starter$201
Pro$351
Pro+$701
  1. per user, per month
Additional Pricing Details

Rating Summary

Likelihood to Recommend

monday.com
8.4
Nutshell
8.5

Likelihood to Renew

monday.com
9.4
Nutshell
10.0

Usability

monday.com
8.9
Nutshell
9.0

Support Rating

monday.com
7.9
Nutshell
9.5

Implementation Rating

monday.com
9.4
Nutshell
8.0

Add comparison