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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    monday.com

    Score8.2 out of 10
    Mid-Size Companies (51-1,000 employees)
    monday.com Work OS is an open platform designed so that anyone can create the tools they need to run all aspects of their work. It includes ready-made templates or the ability to customize any work solution ranging from sales pipelines to marketing campaigns, CRMs, and project tracking.

    $36

    per month (3 seats)

    Pigeon Messengr (discontinued)

    Score9 out of 10
    N/APigeon Messengr was a business communication platform that let mployees can text, chat, set up video calls or voice calls, have private or group discussions. The product is discontinued.N/A
    Pricing
    monday.comPigeon Messengr (discontinued)
    Editions & Modules
    Basic
    $12
    per month per user
    Standard
    $14
    per month per user
    Pro
    $24
    per month per user
    Enterprise
    Contact Sales
    Contact us
    No answers on this topic
    Offerings
    Pricing Offerings
    monday.comPigeon Messengr (discontinued)
    Free Trial
    YesNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional DetailsAn 18% discount is available for annual billing.Pricing is per user per month. Contact Pigeon Messengr for more information on pricing for your team.
    More Pricing Information
    Community Pulse
    monday.comPigeon Messengr (discontinued)
    Considered Both Products
    monday.com
    No answer on this topic
    Discontinued Products
    No answer on this topic
    Key User Insights
    Would buy again
    98%
    Would buy again
    2239 Answers
    100%
    Would buy again
    11 Answers
    Delivers good value for the price
    99%
    Delivers good value for the price
    1899 Answers
    100%
    Delivers good value for the price
    8 Answers
    Happy with the feature set
    98%
    Happy with the feature set
    2243 Answers
    100%
    Happy with the feature set
    11 Answers
    Lived up to sales and marketing promises
    98%
    Lived up to sales and marketing promises
    1572 Answers
    100%
    Lived up to sales and marketing promises
    7 Answers
    Implementation went as expected
    96%
    Implementation went as expected
    1745 Answers
    100%
    Implementation went as expected
    8 Answers
    Features
    monday.comPigeon Messengr (discontinued)
    Project Management
    Comparison of Project Management features of monday.com and Pigeon Messengr (discontinued)
    Feature
    monday.com
    7.6
    2321 Ratings
    1% below category average
    Pigeon Messengr (discontinued)
    -
    Ratings
    Task Management8.92314 Ratings00 Ratings
    Resource Management7.71984 Ratings00 Ratings
    Gantt Charts7.91370 Ratings00 Ratings
    Scheduling7.71931 Ratings00 Ratings
    Workflow Automation7.82014 Ratings00 Ratings
    Team Collaboration8.62269 Ratings00 Ratings
    Support for Agile Methodology7.21218 Ratings00 Ratings
    Support for Waterfall Methodology7.01 Ratings00 Ratings
    Document Management6.91877 Ratings00 Ratings
    Email integration7.21667 Ratings00 Ratings
    Mobile Access7.01848 Ratings00 Ratings
    Timesheet Tracking7.61091 Ratings00 Ratings
    Change request and Case Management7.91210 Ratings00 Ratings
    Budget and Expense Management7.21086 Ratings00 Ratings
    Professional Services Automation
    Comparison of Professional Services Automation features of monday.com and Pigeon Messengr (discontinued)
    Feature
    monday.com
    6.9
    1058 Ratings
    11% below category average
    Pigeon Messengr (discontinued)
    -
    Ratings
    Quotes/estimates6.5713 Ratings00 Ratings
    Project & financial reporting7.5943 Ratings00 Ratings
    Integration with accounting software6.7534 Ratings00 Ratings
    Best Alternatives
    monday.comPigeon Messengr (discontinued)
    Small Businesses
    Any.do
    Score8 out of 10
    Workplace from Meta (discontinued)
    Score8 out of 10
    Medium-sized Companies
    KanbanFlow
    Score7.3 out of 10
    Workvivo
    Score9.4 out of 10
    Enterprises
    Microsoft To Do
    Score7.9 out of 10
    Workplace from Meta (discontinued)
    Score8 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    monday.comPigeon Messengr (discontinued)
    Likelihood to Recommend
    8.4
    (2335 ratings)
    9.0
    (11 ratings)
    Likelihood to Renew
    9.1
    (34 ratings)
    -
    (0 ratings)
    Usability
    8.1
    (2263 ratings)
    -
    (0 ratings)
    Availability
    9.1
    (11 ratings)
    10.0
    (1 ratings)
    Performance
    6.4
    (11 ratings)
    9.0
    (1 ratings)
    Support Rating
    8.0
    (1963 ratings)
    -
    (0 ratings)
    In-Person Training
    9.1
    (1 ratings)
    -
    (0 ratings)
    Online Training
    7.3
    (5 ratings)
    -
    (0 ratings)
    Implementation Rating
    7.9
    (10 ratings)
    -
    (0 ratings)
    Configurability
    7.6
    (9 ratings)
    -
    (0 ratings)
    Ease of integration
    8.5
    (9 ratings)
    -
    (0 ratings)
    Product Scalability
    8.5
    (11 ratings)
    10.0
    (1 ratings)
    Vendor post-sale
    7.9
    (9 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    8.5
    (9 ratings)
    -
    (0 ratings)
    User Testimonials
    monday.comPigeon Messengr (discontinued)
    Likelihood to Recommend
    monday.com
    Another feature I love in the free plan is the “Sort” feature, which enables me to sort all my clients by name alphabetically. Or sort by date,
    status, progress notes, etc. I make extensive use of the text column, where I can keep ongoing, detailed notes on the progress of a particular client's work and the information I am still waiting on. I have it open automatically every day, and my tasks are listed there for me to follow through on.
    Incentivized
    Read full review
    Discontinued Products
    Pigeon Messengr functions well as a general communication tool. In my experience, the only area it is not well suited for is transferring documents with specialized file formats. I also am not aware of what its auditability is like, but we are using it so it must be there.
    Read full review
    Pros
    monday.com
    • Intuitive board functionality with a variety of column types and customizations to address different use-cases, such as templates for user lifecycle management, checklists for onboarding.
    • Extensive automation capabilities to reduce tedium in more complex boards, such as our company's computer asset inventory board, to ensure devices are kept organized within the board for quicker reference.
    • The ability to connect boards and mirror info across them allowed us to build out a cross-functional, quasi-ticketing system enabling more efficient processing of requests that involved action items from different departments and/or teams.
    • We could use both the many board functions in tandem with the WorkForm feature to create an IT ticketing system that could be replicated and tailored for other teams needs.
    Incentivized
    Read full review
    Discontinued Products
    • Notifications - I can minimize the window while I'm working and new messages will pop up on my screen so I don't have to remember to check the channel.
    • Statuses - we always put up a status of what we're working on, I like how you can hover over user names and it will show you their statuses.
    • Overall look - I don't know if my company chose the color scheme but it's really sharp. Also love that I can use Dark Mode, easier on my eyes for sure!
    Read full review
    Cons
    monday.com
    • The management of holdable items, continuously drops in incorrect places or doesn't show the 'correct way' to handle in the wished place, it happens with the dragable items on dashboards
    • The 'favorites' menu on desktop is now with 'Use my IA feature' everywhere and has removed the Fav section of for the boards in the sidebar. It was so useful when there were hundreds of Tables and only work on or update 3 - 4 of them (it is still visible on the mobile version, by the way)
    • The errors after using for a while, like 90 minutes, I am writing something and unexpectedly the app says something is wrong and I need to reload the page, and the thing I was doing doesn't still local storage as in other use cases
    Incentivized
    Read full review
    Discontinued Products
    • Sometimes a message will get broken up and I am unable to view it all at once.
    • It would be nice if it had a way to select a message as being unread. I like to leave messages unread as reminders but sometimes need to just read them first.
    • It won't allow me to upload a picture because it has to be of a very small size. Would be more personal if I could use a picture on my profile.
    Read full review
    Likelihood to Renew
    monday.com
    Teams involved in content creation, such as marketing or editorial teams, could use monday.com to manage the entire content lifecycle. Boards might track content ideas, assignments, drafts, reviews, approvals, and publication schedules, helping teams collaborate and keep content production on track.
    Incentivized
    Read full review
    Discontinued Products
    No answers on this topic
    Usability
    monday.com
    monday.com was pretty easy to use from the get-go. Their automation templates are really easy to get things set up. A few of my monday.com boards are essentially upgraded spreadsheets that are much easier to digest and automatically send out reminder email to myself and my team.
    Incentivized
    Read full review
    Discontinued Products
    No answers on this topic
    Reliability and Availability
    monday.com
    There have only been 2 instances in the past year where monday.com was down.
    Incentivized
    Read full review
    Discontinued Products
    I've never had it be not available.
    Read full review
    Performance
    monday.com
    Everything performs fairly well. Every now and then there are user errors where an employee will not click "ok" on a note they've created and simply exit out (I do wish that something was in place to prevent this, such as a pop "are you finished?")
    Incentivized
    Read full review
    Discontinued Products
    Occasionally, files can take forever to upload and download, and the calendar integrations also don't work sometimes.
    Read full review
    Support Rating
    monday.com
    I personally haven't found their customer success managers to be proactive or useful as the primary user of our monday.com account. This is different from a few years ago, when I had a contact that I reached out to as-needed (we are an enterprise account). I don't get a lot of touchpoints with anyone from monday.com and rarely submit tickets.
    Incentivized
    Read full review
    Discontinued Products
    No answers on this topic
    Online Training
    monday.com
    To have someone walk you thru the features and capabilities of Monday.com is priceless. Someone also coming along later in the contract to see if you are maximizing the program to suit your company needs is beyond helpful. The staff that have provided this training are fun, creative and very patient.
    Incentivized
    Read full review
    Discontinued Products
    No answers on this topic
    Implementation Rating
    monday.com
    We signed up for the accounts. Created the accounts. Ran the trial version and tested it live while we were running multiple projects and found that it was fitting our needs perfectly. When the trial ended and we were asked to purchase the full version, we did. We have found other ways to use it and it's a breeze.
    Incentivized
    Read full review
    Discontinued Products
    No answers on this topic
    Alternatives Considered
    monday.com
    monday.com gives us the most flexibility when it comes to its features -- to create templates and quickly modify or customize. While limited in its overall functionality, it is secure and does what it is supposed to do well. An ability to interpret documents given to it -- not just its own assets -- would take monday.com to the next level.
    Incentivized
    Read full review
    Discontinued Products
    Pigeon Messengr has everything in one, although there are some things that could be improved, what product doesn't? I prefer it over some of the other platforms because it is more organized for our business needs and communications, and it has several updates a month to make sure everything is working properly.
    Read full review
    Scalability
    monday.com
    For it to work across multiple departments and sites, I would like to see improvements made with integrations and automation. For this question, I am acknowledging not only the addition of internal triggers/automation, but also an expansion on external ones.
    Incentivized
    Read full review
    Discontinued Products
    I have not noticed any issues for a company of about 400 employees. I imagine the channel functionality would enable fairly unlimited scaling.
    Read full review
    Return on Investment
    monday.com
    • The platform has saved us time by allowing us to have all of our program information in one place.
    • The fact that it is easy to set up has saved us countless hours of trying to learn the platform.
    • The platform has helped us greatly with collaboration with our program partners who need to use our data.
    Incentivized
    Read full review
    Discontinued Products
    • Positive - less time wasted on emails
    • Positive - less expensive than having a chat tool and a video tool (and phones!)
    • Negative - sometimes tone is hard to convey in text, and this has led to a couple of misunderstandings
    Read full review
    ScreenShots

    monday.com Screenshots

    Screenshot of Work OSScreenshot of Ready-Made TemplatesScreenshot of MobileScreenshot of Visual BoardsScreenshot of Real-time NotificationsScreenshot of Automations