TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Moodle

    Score8.2 out of 10
    N/AMoodle is an open source learning management system with hundreds of millions of users around the globe and translated into over 100 languages, used by organizations to support their education and training needs.N/A

    Zoom Workplace

    Score8.6 out of 10
    N/AZoom Workplace, Zoom’s open collaboration platform with an AI Companion, empowers teams to be more productive, and strengthen customer relationships throughout the customer lifecycle with Zoom’s Business Services for sales, marketing, and customer experience teams, including Zoom Contact Center.

    $16.99

    per month per user

    Pricing
    MoodleZoom Workplace
    Editions & Modules
    No answers on this topic
    Add-On Zoom Translated Captions
    $5
    per month per license
    Pro
    $16.99
    per month per user
    Business
    $21.99
    per month per user
    Add-On - Conference Room Connector
    $499
    per year
    Basic
    Free
    Enterprise
    Custom
    Add-On - Zoom Whiteboard
    starting at $2.49
    per month per user
    Add-On - Large Meetings
    starting at $600
    per year
    Add-On - Cloud Storage
    starting at $120
    per year
    Add-On Audio Conferencing
    starting at $1200
    per year
    Add-On Zoom Phone Power Pack
    Starting at $300
    per year per user
    Add-On - Quality of Service Subscription
    Contact Sales
    Offerings
    Pricing Offerings
    MoodleZoom Workplace
    Free Trial
    YesYes
    Free/Freemium Version
    YesYes
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeOptionalNo setup fee
    Additional Details—Discount available for annual billing.
    More Pricing Information
    Community Pulse
    MoodleZoom Workplace
    Considered Both Products
    Moodle
    Chose Moodle
    Moodle is a bit better than Collaborate; our organization no longer uses Collaborate. Collaborate was good for webinars.
    Incentivized
    Zoom
    Chose Zoom Workplace
    First, Zoom gives great discounts for educators and educational institutions. Second, the others always have some sort of lag issue. Zoom is only one I know that doesn't lag when both of the internet connections is great. It does lag if one of connections is poor, but it's …
    Incentivized
    Chose Zoom Workplace
    We tested many of the competitors and found that Zoom had all the options we wanted, better video quality, great pricing and was extremely user friendly.
    Incentivized
    Chose Zoom Workplace
    I have used Google Hangouts, Skype, and TinyChat. Zoom makes it very easy to record and has so many utilities for creating content. Our students are now starting to request to "Zoom in" to class if they are unable to make an in-person session.
    Incentivized
    Key User Insights
    Would buy again
    90%
    Would buy again
    18 Answers
    92%
    Would buy again
    412 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    17 Answers
    93%
    Delivers good value for the price
    386 Answers
    Happy with the feature set
    90%
    Happy with the feature set
    18 Answers
    95%
    Happy with the feature set
    437 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    10 Answers
    92%
    Lived up to sales and marketing promises
    287 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    17 Answers
    95%
    Implementation went as expected
    327 Answers
    Features
    MoodleZoom Workplace
    Learning Management
    Comparison of Learning Management features of Moodle and Zoom Workplace
    Feature
    Moodle
    8.0
    29 Ratings
    0% below category average
    Zoom Workplace
    -
    Ratings
    Course authoring8.725 Ratings00 Ratings
    Course catalog or library8.026 Ratings00 Ratings
    Player/Portal8.326 Ratings00 Ratings
    Learning content7.724 Ratings00 Ratings
    Mobile friendly5.726 Ratings00 Ratings
    Progress tracking & certifications8.527 Ratings00 Ratings
    Assignments8.729 Ratings00 Ratings
    Compliance management9.022 Ratings00 Ratings
    Learning administration8.627 Ratings00 Ratings
    Learning reporting & analytics9.024 Ratings00 Ratings
    Social learning7.426 Ratings00 Ratings
    Gamification6.03 Ratings00 Ratings
    Single Sign On (SSO) Enabled Learning8.52 Ratings00 Ratings
    Performance & Compatibility of Online Events Software
    Comparison of Performance & Compatibility of Online Events Software features of Moodle and Zoom Workplace
    Feature
    Moodle
    -
    Ratings
    Zoom Workplace
    8.5
    1006 Ratings
    1% above category average
    High quality audio00 Ratings8.9998 Ratings
    High quality video00 Ratings8.9998 Ratings
    Screen Sharing
    Comparison of Screen Sharing features of Moodle and Zoom Workplace
    Feature
    Moodle
    -
    Ratings
    Zoom Workplace
    8.7
    1006 Ratings
    2% above category average
    Desktop sharing00 Ratings9.31005 Ratings
    Online Meetings / Events
    Comparison of Online Meetings / Events features of Moodle and Zoom Workplace
    Feature
    Moodle
    -
    Ratings
    Zoom Workplace
    8.7
    1012 Ratings
    1% above category average
    Calendar integration00 Ratings9.0923 Ratings
    Meeting initiation00 Ratings9.1986 Ratings
    Record meetings / events00 Ratings9.2961 Ratings
    Online Events Collaboration
    Comparison of Online Events Collaboration features of Moodle and Zoom Workplace
    Feature
    Moodle
    -
    Ratings
    Zoom Workplace
    8.5
    874 Ratings
    2% above category average
    Live chat00 Ratings9.1856 Ratings
    Online Events Security
    Comparison of Online Events Security features of Moodle and Zoom Workplace
    Feature
    Moodle
    -
    Ratings
    Zoom Workplace
    8.9
    864 Ratings
    11% above category average
    User authentication00 Ratings8.9755 Ratings
    Participant roles & permissions00 Ratings8.7829 Ratings
    Cloud PBX
    Comparison of Cloud PBX features of Moodle and Zoom Workplace
    Feature
    Moodle
    -
    Ratings
    Zoom Workplace
    8.1
    236 Ratings
    5% below category average
    Hosted PBX00 Ratings8.3112 Ratings
    Multi-level Interactive Voice Response (IVR)00 Ratings7.8141 Ratings
    Directory of employee names00 Ratings8.3218 Ratings
    Call Management
    Comparison of Call Management features of Moodle and Zoom Workplace
    Feature
    Moodle
    -
    Ratings
    Zoom Workplace
    8.2
    264 Ratings
    6% below category average
    Answering rules00 Ratings8.5192 Ratings
    Call recording00 Ratings8.7240 Ratings
    Call park00 Ratings7.8147 Ratings
    Call screening00 Ratings8.0165 Ratings
    Message alerts00 Ratings8.2210 Ratings
    Business SMS/External Messaging00 Ratings7.9135 Ratings
    Voicemail Transcription00 Ratings7.9183 Ratings
    Mobile apps
    Comparison of Mobile apps features of Moodle and Zoom Workplace
    Feature
    Moodle
    -
    Ratings
    Zoom Workplace
    8.8
    297 Ratings
    0% below category average
    Mobile app for iOS00 Ratings8.8263 Ratings
    Mobile app for Android00 Ratings8.9181 Ratings
    Unified Communications Platform and Collaboration
    Comparison of Unified Communications Platform and Collaboration features of Moodle and Zoom Workplace
    Feature
    Moodle
    -
    Ratings
    Zoom Workplace
    8.7
    249 Ratings
    2% above category average
    Centralized communications management00 Ratings8.9199 Ratings
    Team messaging00 Ratings8.9214 Ratings
    Team document sharing00 Ratings8.6193 Ratings
    Call and meeting analytics00 Ratings8.5202 Ratings
    Best Alternatives
    MoodleZoom Workplace
    Small Businesses
    Google Classroom
    Score8 out of 10
    Broadvoice | GoContact
    Score9.1 out of 10
    Medium-sized Companies
    Schoology Learning
    Score8 out of 10
    Webex Calling
    Score8.8 out of 10
    Enterprises
    D2L Brightspace
    Score7.8 out of 10
    Webex Calling
    Score8.8 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    MoodleZoom Workplace
    Likelihood to Recommend
    8.0
    (65 ratings)
    8.8
    (1070 ratings)
    Likelihood to Renew
    10.0
    (22 ratings)
    9.4
    (27 ratings)
    Usability
    8.0
    (8 ratings)
    9.5
    (46 ratings)
    Availability
    9.0
    (4 ratings)
    9.1
    (2 ratings)
    Performance
    10.0
    (2 ratings)
    9.0
    (3 ratings)
    Support Rating
    7.4
    (15 ratings)
    6.4
    (46 ratings)
    In-Person Training
    -
    (0 ratings)
    9.1
    (1 ratings)
    Online Training
    6.0
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    9.8
    (2 ratings)
    6.4
    (11 ratings)
    Configurability
    -
    (0 ratings)
    9.1
    (2 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    8.0
    (13 ratings)
    Ease of integration
    9.0
    (1 ratings)
    7.3
    (2 ratings)
    Product Scalability
    9.0
    (3 ratings)
    9.8
    (3 ratings)
    Professional Services
    -
    (0 ratings)
    9.2
    (8 ratings)
    Vendor post-sale
    -
    (0 ratings)
    9.1
    (2 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    7.3
    (2 ratings)
    User Testimonials
    MoodleZoom Workplace
    Likelihood to Recommend
    Moodle
    Moodle is great for any environment where a class or other learning activity needs to be completed in an asynchronous manner. It can be used to post information, create interactive threads for discussion, issue quiz and exam work with grading, track and grade progress, and keep track of attendance. It is an overall wonderful solution for managing asynchronous learning.
    Read full review
    Zoom
    In most cases, and I mean almost all, Zoom is vastly superior to Teams in terms of functionality and ease of use. Case in point: I recently tried to join a Teams meeting in the web browser, and it took me multiple attempts to access it. This NEVER happens with a Zoom link.
    Incentivized
    Read full review
    Pros
    Moodle
    • Moodle's grade book works well. Assignments are integrated so the grades are recorded automatically.
    • Moodle is customizable by administrators, so our version only gives us the options we need. NO Clutter.
    • The discussion board offers several options for instructors that help with grading. I use "sum of points", but there are other options as well.
    Incentivized
    Read full review
    Zoom
    • Audio quality of phone calls is spot on. Calls are clear and crisp.
    • Video quality of video meetings are clear and there aren't any pixelization artifacts that some systems can have.
    • Having AI summaries have been life changing for us. We no longer have to concentrate on note taking, like we did in the past. The summaries are accurate and enable us to put our efforts in the meeting or conversation. Plus, we can save them into our practice management system as required.
    Incentivized
    Read full review
    Cons
    Moodle
    • The interface is not very intuitive. You must know what you are looking for in order to navigate effectively.
    • Although installation of Moodle is easy, it is a little more difficult to configure it with your other Learning tools. As an example, LDAP synchronization is a little difficult.
    • The interface is a little dated, even though new releases keep coming out (which is great!) none of them really add value to the appearance of the platform.
    Incentivized
    Read full review
    Zoom
    • Love notes - allow insertion of table or grid
    • Allow admin to turn off DND
    • Allow a way to group individual people chats - not channels just individual peeps into groups for ease of finding - like how you can group shared calendars into sections in Outlook
    Incentivized
    Read full review
    Likelihood to Renew
    Moodle
    We use it because it is what have committed to back in 2011. Perhaps Moodle will evolve and advance in a positive way that will alleviate most of our user-based gripes? Perhaps it will not appear to be as cost effective given the need for a certain level of engineering and support staff to maintain it at a future level of sustainability? It's hard to say. As an enterprise scale critical application, we like it, but don't love it. Our instructors don't particularly like it at all.
    Read full review
    Zoom
    We're sticking with Zoom for the foreseeable future--given its compelling feature set, ease of use, and advanced technology, there's just no other competition to be excited about. Plus it's a Gartner-recognized industry leader, so it's a rather easy choice.
    Read full review
    Usability
    Moodle
    Moodle can be used on a tablet, on a mobile phone, and on a PC. It is easy to navigate for learners and figure out for administrators. The learners can easily complete tasks and the administrators can easily track completion. The last thing about Moodle that one may not realize is that it somewhat resembles Facebook in its layout. This means that users are already familiar with the interface and therefore they are more comfortable using it.
    Incentivized
    Read full review
    Zoom
    Zoom is made for the non tech office. It has features that can be made to do what you need to run things on a day to day basis. Immediately we we able to get meetings going with remote employees. The ability to be able to add smartphone connected people was a big plus. Zoom met our needs at the time.
    Read full review
    Reliability and Availability
    Moodle
    Yes, Moodle is always available. We are self-hosted and Moodle is always up and available. The only time that it is not available is when we are upgrading it each semester. It is then down for just a few planned hours. That is in-between semesters and we let the faculty and students know. We do it on a Friday evening and it is back up within a few hours.
    Incentivized
    Read full review
    Zoom
    There have been less than a handful of outages during our two years with Zoom, and whenever there was one, an email informing us of the outage went out immediately, and they had the issue resolved shortly thereafter.
    Read full review
    Performance
    Moodle
    Moodle is an excellent LMS in relationship to any other one that I have seen or used. The pages load quickly and the reports complete in a reasonable time frame. Moodle has taken on Respondus, StudyMate, BigBlueButton, Turning Tech, Turnitin2, Certificates, Attendance, Tegrity, Questionnaire, Virtual Programming Lab, and Badges. All of these programs work right in with Moodle and do not cause any issues. Instructors may also use Camtasia and Snagit software as well as using webcams, downloading videos from the Internet, adding into books, or any of the many other areas within Moodle. Our instructors use the grade books without many problems and really don't ask questions much anymore. We upgrade Moodle every semester and are currently on 2.9+. Our instructors have basically learned to use most of the resources and activities.
    Incentivized
    Read full review
    Zoom
    Zoom has among the best performance of any video conference platform, as I've mentioned several times. Besides that, their Chat platform works great, and their back end always runs smooth. It's unfortunate that reporting can now only be done by one month at a time, but nonetheless, it only takes a second to run any kind of Zoom report, whether it's an attendee report, Poll results, a user report, a list of meetings from the past month, etc.
    Read full review
    Support Rating
    Moodle
    Moodle is open source, and must be evaluated in that context, but one also has to provide a fair comparison to competing products with commercial backing. Support varies depending on the component of Moodle. Bug reports in Moodle Core that affect security or stability are dealt with promptly. Functionality requests or features not working smoothly may or may not be addressed, depending on whether the functionality desired matches the "vision" of Moodle HQ. The user community provides excellent support for initial installation and configuration, but more complex questions may go unanswered, unless they are noticed by someone who happens to know the answer. The support forum feature at the Moodle site (the same feature used within Moodle itself) does not provide granular subscription to topic discussions, apparently by design, and Moodle HQ seems resistant to changing this feature.
    Incentivized
    Read full review
    Zoom
    Because I got a response right away, and was assigned one specific individual to work with me from the beginning to the resolution. I had an actual email address and direct contact with this person without having to start over and over every time I contacted Zoom - this singular individual remained attentive and was well informed on the subject matter and quite able to resolve my needs.
    Incentivized
    Read full review
    Online Training
    Moodle
    I have used a few sites and they were adequate but my best learning experience was face to face and hands on.
    Incentivized
    Read full review
    Zoom
    No answers on this topic
    Implementation Rating
    Moodle
    Find a partner who will work with you during the implementation process. Be sure to provide ample training for veteran users on the changes and for newbies on the overall product.
    Incentivized
    Read full review
    Zoom
    If you receive any pushback from higher ups, point to any of the various positive reviews like this one. Or show Zoom's excellent Gartner report, or articles describing Zoom's partnership with Sequoia capital. It's not difficult to show how Zoom is a trustworthy industry leader with best-in-class technology.
    Read full review
    Alternatives Considered
    Moodle
    Blackboard has clear advantages in rubric management, and offers a content management system of its own. The largest barrier is cost for smaller or financially-disadvantaged organizations. However, as in any IT project, adequate resources must be made for even "free" software.
    Incentivized
    Read full review
    Zoom
    Zoom Workplace is typically on the more expensive end against other options, but it's the industry leader for a reason. It has the most brand credibility by far, but that doesn't mean it's perfect. There are limitations when it comes to technical performance, customization and video/audio quality. I prefer Slack myself for communication apps, but Zoom Workplace is a good alternative.
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    Moodle
    No answers on this topic
    Zoom
    The billing and price model is really fair for so many functions that they offer, our remote work requires each of the features that Zoom offers, so accepting payment for a tool like this is the least we can do. I like that billing arrives on time and that they offer opportunities and payment times.
    Read full review
    Scalability
    Moodle
    Well, I administer Moodle for a dozen of our divisions and there is a wide range of flexibility between offerings. I have course instructors who use every module i their course, chock full of videos, pictures, links to web tools for synchronous sessions within the asynchronous course. I also have others who are content with a syllabus, a few pdfs, links to podcast lectures and a few simple assignments. No matter if your organization is big or small, or if your requirements are strict for credentialing or non-existent (for internal know-how), Moodle can accommodate you.
    Incentivized
    Read full review
    Zoom
    Because the Basic licenses are completely free, and because it's very easy to configure and install Zoom, and because anyone can join Zoom from a link without needing an account, scaling is a Breeze. There are absolutely no roadblocks. My company keeps adding more Zoom Pro license every week since it's so in demand. We were able to convert users from several different platforms onto Zoom with no trouble at all.
    Read full review
    Professional Services
    Moodle
    No answers on this topic
    Zoom
    Zoom is perfect for our business. We use it to video chat with prospective clients. The name recognition alone gives us credibility and it is very easy to screen share and send content out.
    Read full review
    Return on Investment
    Moodle
    • While it certainly takes more time to develop an online training vs a face-to-face we can offer the same content over and over again and meet a larger audience. There's no way we could have offered these trainings face-to-face to the same size audience. Economically it's just not feasible. Moodle allows us to share multiple trainings on a variety of topics over extended periods of time in a cost effective way.
    • The impact on early interventionists is still being evaluated, but we do know that early interventionist now have more ways to access professional development than in the past. The ability to customize the registration page has allowed us to track which agencies in Virginia are having their staff participate and we can see which topics are favored above others.
    • Other LMS's were far too costly. Aside from the monthly hosting fees (less than $200 a year), and the time it took to do the initial install and setup, Moodle is free. Once it's setup the only elearning costs are related to the development and creation of each training and then the setup of training on Moodle. This allows us to devote more time and money to the development and creation of more courses vs. the management of the system.
    • Minimal tech support for the users is required and most requests are limited to lost/userid passwords. The course designer is able to manage tech support needs for the users because so few requests are received.
    Incentivized
    Read full review
    Zoom
    • We have not lost much productivity in our teamwork during the pandemic because of the ability to have Zoom video calls and keep everyone in touch. This is definitely a positive.
    • We are able to have more people participate in coaching sessions (described earlier) because we don't have room space limitations. This is a big positive.
    • Being able to start a meeting instantly is great when we are doing support and/or training with a client over the phone and need to be able to share a visible
    Incentivized
    Read full review
    ScreenShots

    Moodle Screenshots

    Screenshot of Moodle offers activities and resources to create courses.Screenshot of The course dashboard shows the courses which an student is enrolled in.Screenshot of Inside a course view shows the course complete index of activities and resources.
The course view can be customised to be cleaner allowing the student to focus on learning.Screenshot of Moodle Workplace includes all features in Moodle LMS and other exclusive features like multi-tenancy, dynamic rules, and report builder.Screenshot of Programs help users stay up-to-date with compliance, and help with designing learning paths for a teams so that they can develop the right competencies. Certificates can also be issued to validate learning and compliance.Screenshot of Dynamic Rules help to avoid the tedious tasks and create and manage automated rules for several groups of users. Learning experiences based on location, department, position, roles and other criteria are available.

    Zoom Workplace Screenshots

    Screenshot of an example collaboration feature. These are used to:
Transcribe, summarize, and capture action items with AI Companion from your in-person meetings.
Improve visibility and alignment by sharing emails to chats
Elevate a chat to a meeting or phone call to get to resolution faster. 
Continue meeting conversations and easily access shared information in Team Chat.Screenshot of an example of Zoom's productivity features. These features are used to:
Improve productivity across teams, locations, and time zones.
Organize project deliverables and assets in a centralized, collaborative doc.
Collaborate and map out projects visually on a whiteboard.
Jumpstart brainstorming sessions using AI and templates.
Gather valuable team input for well-informed decision-making with surveys and polls.
Stay on top of action items surfaced from across Zoom Workplace.Screenshot of some additional collaboration features. These are used to:
Optimize office experiences and in-person time.
Make sure remote participants feel connected with what is going on in the room.
Collaborate across remote and in-person teams on a virtual whiteboard.
Easily know and identify who is in the room and who is speaking in a Zoom Room with smart name tags and smart speaker tags.Screenshot of an example of Zoom's AI companion. This feature is used to streamline communications, improve productivity, increase employee engagement, and optimize flexible work.Screenshot of additional AI Companion features. The tools is also used to:
Launch internal campaigns.
Deliver visually rich updates with live streams, billboards, and videos.
Ensure critical comms are never missed with read receipts.
Send updates to deskless workers with Workvivo TV and Chat.