20 Ratings
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Score 8.6 out of 100
Top Rated
48 Ratings
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Score 8.3 out of 100

Likelihood to Recommend

MSP360 Backup (formerly CloudBerry Backup)

For any Managed Service Provider (MSP) that offers backups services to its clients, Cloudberry MBS is a winning solution. It is fast, powerful, flexible and priced to provide room for decent profit margins for the MSP. MSP's that handle clients so large that they need Appliance-based backups and recovery will need more sophisticated (read pricier) solutions, but for the vast majority of customers that have 1-10 servers, CloudberryLab MBS is an excellent solution.
Steve Putnam | TrustRadius Reviewer

NAKIVO Backup & Replication

For our use case the product is good. I am unsure if scaling to a much bigger environment would work as well as some competitor products. Reporting is sufficient in this product, although, as we use it not for our big production environment, we do not have to deal with all the big compliance rules so reporting is more of a technical purpose.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Data Center Backup

MSP360 Backup (formerly CloudBerry Backup)
NAKIVO Backup & Replication
8.8
Universal recovery
MSP360 Backup (formerly CloudBerry Backup)
NAKIVO Backup & Replication
8.7
Live recovery
MSP360 Backup (formerly CloudBerry Backup)
NAKIVO Backup & Replication
9.1
Recovery verification
MSP360 Backup (formerly CloudBerry Backup)
NAKIVO Backup & Replication
8.5
Business application protection
MSP360 Backup (formerly CloudBerry Backup)
NAKIVO Backup & Replication
8.6
Multiple backup destinations
MSP360 Backup (formerly CloudBerry Backup)
NAKIVO Backup & Replication
8.8
Incremental backup identification
MSP360 Backup (formerly CloudBerry Backup)
NAKIVO Backup & Replication
8.5
Backup to the cloud
MSP360 Backup (formerly CloudBerry Backup)
NAKIVO Backup & Replication
9.3
Deduplication and file compression
MSP360 Backup (formerly CloudBerry Backup)
NAKIVO Backup & Replication
8.8
Snapshots
MSP360 Backup (formerly CloudBerry Backup)
NAKIVO Backup & Replication
9.0

Pros

MSP360 Backup (formerly CloudBerry Backup)

  • Low cost backup solution for servers and workstations that is easy to setup and manager and it works!
  • I love the file level backups with ransomware protection also. Perfect for file servers.
David Judice | TrustRadius Reviewer

NAKIVO Backup & Replication

  • Creating G-F-S backups of virtual servers in a completely automated fashion.
  • Restoring data easily when needed, either as specific individual files or entire servers (and the run-from-backup option is just neat, although we've rarely had use for that).
  • Storing Data in a de-duplicated, compressed format has allowed us to store many many backups in a space that is many many times smaller than it would take to keep multiple full copies of each server.
Anonymous | TrustRadius Reviewer

Cons

MSP360 Backup (formerly CloudBerry Backup)

  • The CloudBackup Drive has some issues.
  • Would be nice to have a single interface to manage all my servers.
  • Requires a console on each machine being backed up.
chris maddox | TrustRadius Reviewer

NAKIVO Backup & Replication

  • You can only backup virtual machines.
  • Although you can easily set up NAKIVO, the more specific or complex your configuration, the more reliant you become on tech support. Knowing Linux would be a big plus with these types of configurations.
  • Updating the software could be a little more user-friendly.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

MSP360 Backup (formerly CloudBerry Backup)

MSP360 Backup (formerly CloudBerry Backup) 10.0
Based on 1 answer
I love Cloudberry. I am using it at three different sites to backup their mission critical file servers and it works great. It is a very cost effective backup solution that is easy to setup and use and the support is also very good. I would recommend it to anyone that needs a good backup solution for their business.
David Judice | TrustRadius Reviewer

NAKIVO Backup & Replication

NAKIVO Backup & Replication 10.0
Based on 1 answer
It's great. It works, it's cost effective and it's easy to maintain. I don't see us ever changing away from Nakivo Backup and Replication to any other product. We are very impressed and satisfied with the results.
David Judice | TrustRadius Reviewer

Usability

MSP360 Backup (formerly CloudBerry Backup)

MSP360 Backup (formerly CloudBerry Backup) 7.5
Based on 2 answers
They have a great app with more backups. It can be confusing to provide and push backups until you get used to it. Auto-renew is also a little weird with the licenses.
Daniel Cauley | TrustRadius Reviewer

NAKIVO Backup & Replication

NAKIVO Backup & Replication 10.0
Based on 2 answers
Because it is very easy to use.
Aba-Mark Mihaly | TrustRadius Reviewer

Support Rating

MSP360 Backup (formerly CloudBerry Backup)

MSP360 Backup (formerly CloudBerry Backup) 8.4
Based on 6 answers
It's easy to set up, but a few things prevent it from being great. All the computers require one license. You have to stay on top of it, otherwise you fill up data storage with outdated and unused data. It's super easy to call CloudBerry for support and they are very friendly to work with. It's difficult as a tech when you want to fix the issue, but you are relying on technical support. Many times an error happens and you cannot find a single issue. The only solution is to update the application and hope the newest build fixed the issue.
Anonymous | TrustRadius Reviewer

NAKIVO Backup & Replication

NAKIVO Backup & Replication 8.7
Based on 4 answers
As with any support, it can always improve, but since the result has always been getting my issue resolved quickly I can't complain. Nakivo support has been great to work with when I have needed them, which hasn't been often.
David Judice | TrustRadius Reviewer

Implementation Rating

MSP360 Backup (formerly CloudBerry Backup)

MSP360 Backup (formerly CloudBerry Backup) 10.0
Based on 1 answer
Easy and successful implementation and the results have been very good with no issues since the install and go live. I highly recommend Cloudberry Backup software to anyone needing an easy to install, setup and manage backup solution. Excellent product with great features and reliability at a very good price point.
David Judice | TrustRadius Reviewer

NAKIVO Backup & Replication

NAKIVO Backup & Replication 10.0
Based on 1 answer
It was simple and easy to implement and went very quickly
David Judice | TrustRadius Reviewer

Alternatives Considered

MSP360 Backup (formerly CloudBerry Backup)

The MSP360 web management portal is unbeatable. It makes management and fault correction much easier. Unfortunately, Veeam does not have this without setting up a specific server for this purpose.
Anonymous | TrustRadius Reviewer

NAKIVO Backup & Replication

Altaro offers a competitive price but not VMware support which is our preferred virtualisation product.The Vembu Cloud DR is more expensive to implement, less flexibile (requires a Windows server) and it is a product with a lot of space for improvements, however excellent support when needed.StorageCraft Cloud Backup same as Vembu is pricier and less flexible in deployment options.
Adrian Takacs | TrustRadius Reviewer

Return on Investment

MSP360 Backup (formerly CloudBerry Backup)

  • We spend little time managing the backups once deployed.
  • It is a little more expensive than other backup solutions by the time you figure in the cloud storage portion.
Anonymous | TrustRadius Reviewer

NAKIVO Backup & Replication

  • Provides a robust service at an affordable cost.
  • Intuitive web interface along with the technology itself provides a path for quick, easy restores.
  • Not supporting S3 compatible storage for off-site storage of backups has required us to add an additional piece of software to the workflow.
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

MSP360 Backup (formerly CloudBerry Backup)

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

MSP360 Backup (formerly CloudBerry Backup) Editions & Modules

Edition
CloudBerry Backup Free$01
CloudBerry Backup Pro29.991
CloudBerry Backup Server119.991
CloudBerry Backup Ultimate299.991
CloudBerry Backup MS SQL149.991
CloudBerry Backup MS Exchange229.991
  1. Per server
Additional Pricing Details

NAKIVO Backup & Replication

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

NAKIVO Backup & Replication Editions & Modules

Edition
Pro Essentials$1991
Enterprise Essentials$2991
Pro$3991
Enterprise$5991
  1. per socket
Additional Pricing Details
The product is licensed per physical CPU socket for each ESXi server on which you back up or replicate VMs.

Rating Summary

Likelihood to Recommend

MSP360 Backup (formerly CloudBerry Backup)
8.8
NAKIVO Backup & Replication
9.1

Likelihood to Renew

MSP360 Backup (formerly CloudBerry Backup)
10.0
NAKIVO Backup & Replication
10.0

Usability

MSP360 Backup (formerly CloudBerry Backup)
7.5
NAKIVO Backup & Replication
10.0

Support Rating

MSP360 Backup (formerly CloudBerry Backup)
8.4
NAKIVO Backup & Replication
8.7

Implementation Rating

MSP360 Backup (formerly CloudBerry Backup)
10.0
NAKIVO Backup & Replication
10.0

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