MSP360 Managed Backup vs. NAKIVO Backup & Replication

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
MSP360 Managed Backup
Score 6.9 out of 10
Small Businesses (1-50 employees)
CloudBerry Backup is a cross-platform cloud backup and disaster recovery solution. It is integrated with major public cloud services and comes with complete backup and disaster recovery capabilities like data compression and military-grade encryption using customer-controlled keys.N/A
NAKIVO Backup & Replication
Score 9.2 out of 10
N/A
NAKIVO Backup & Replication now also supports Proxmox VE, alongside VMware, Hyper-V, Nutanix AHV, and AWS EC2. It offers replication, failover, cloud backup, backup copy, size reduction, screenshot verification, and site recovery.
$2.50
month per workload
Pricing
MSP360 Managed BackupNAKIVO Backup & Replication
Editions & Modules
No answers on this topic
Enterprise Essentials/Enterprise (Perpetual)
Starting at $329 per CPU socket
Indefinite use. Includes technical support during business hours. CPU sockets
Enterprise Essentials/Enterprise
Starting $76 per server and $25 per workstation
Indefinite use. Includes technical support during business hours. Server Workstation
Enterprise Plus
Contact vendor
Enterprise Essentials/Enterprise (Subscription)
Starting at $3.5 per workload/month
Billed yearly for up to 5 years. Includes 24/7 Support. Workload/Month
Pro Essentials/Pro (Perpetual)
Starting at $239 per CPU socket
Indefinite use. Includes technical support during business hours. CPU Socket
Pro Essentials/Pro (Subscription)
Starting at $2.5 per workload/month
Billed yearly for up to 5 years. Includes 24/7 Support. Workload/Month
Pro Essentials/Pro
Starting at $58 per server and $19 per workstation
Indefinite use. Includes technical support during business hours. Server Workstation
NAKIVO Backup for Microsoft 365
Starting at $0.80 per user/month
Billed yearly for up to 5 years. Includes 24/7 Support. Microsoft 365 User/Month
Offerings
Pricing Offerings
MSP360 Managed BackupNAKIVO Backup & Replication
Free Trial
YesYes
Free/Freemium Version
YesYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsPlease contact MSP360 for pricing details.A workload is a VMware vSphere VM, Microsoft Hyper-V VM, Nutanix AHV VM, a physical machine (01 server and 03 workstations), an Oracle database, or an Amazon EC2 instance.
More Pricing Information
Community Pulse
MSP360 Managed BackupNAKIVO Backup & Replication
Considered Both Products
MSP360 Managed Backup
Chose MSP360 Managed Backup
I use Veeam, Nakivo and CloudBerry across the networks I manage. All three work well for their needs. Veeam is great for larger virtual environments. Nakivo is also good in those situations and because it's less expensive; it works well in smaller virtual environments. …
NAKIVO Backup & Replication
Chose NAKIVO Backup & Replication
Very simple and robust tool
Chose NAKIVO Backup & Replication
Nakivo is more cost effective, so it scales to smaller VM environments better than Veeam. Both are great products though.
Top Pros
Top Cons
Features
MSP360 Managed BackupNAKIVO Backup & Replication
Data Center Backup
Comparison of Data Center Backup features of Product A and Product B
MSP360 Managed Backup
-
Ratings
NAKIVO Backup & Replication
9.2
142 Ratings
8% above category average
Universal recovery00 Ratings9.0118 Ratings
Instant recovery00 Ratings9.0120 Ratings
Recovery verification00 Ratings9.2126 Ratings
Business application protection00 Ratings9.0109 Ratings
Multiple backup destinations00 Ratings9.4128 Ratings
Incremental backup identification00 Ratings9.2132 Ratings
Backup to the cloud00 Ratings9.3102 Ratings
Deduplication and file compression00 Ratings9.0128 Ratings
Snapshots00 Ratings9.3121 Ratings
Flexible deployment00 Ratings9.593 Ratings
Management dashboard00 Ratings9.0105 Ratings
Platform support00 Ratings9.1102 Ratings
Retention options00 Ratings9.5102 Ratings
Encryption00 Ratings9.092 Ratings
Enterprise Backup
Comparison of Enterprise Backup features of Product A and Product B
MSP360 Managed Backup
-
Ratings
NAKIVO Backup & Replication
8.8
32 Ratings
8% above category average
Continuous data protection00 Ratings9.027 Ratings
Replication00 Ratings9.131 Ratings
Operational reporting and analytics00 Ratings8.231 Ratings
Malware protection00 Ratings8.621 Ratings
Multi-location capabilities00 Ratings9.128 Ratings
Ransomware Recovery00 Ratings8.728 Ratings
Best Alternatives
MSP360 Managed BackupNAKIVO Backup & Replication
Small Businesses
Axcient x360Cloud
Axcient x360Cloud
Score 9.1 out of 10
Backblaze B2 Cloud Storage
Backblaze B2 Cloud Storage
Score 9.7 out of 10
Medium-sized Companies
Spanning Backup
Spanning Backup
Score 9.5 out of 10
Bacula Enterprise
Bacula Enterprise
Score 9.7 out of 10
Enterprises
Druva Data Resiliency Cloud
Druva Data Resiliency Cloud
Score 9.6 out of 10
Bacula Enterprise
Bacula Enterprise
Score 9.7 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
MSP360 Managed BackupNAKIVO Backup & Replication
Likelihood to Recommend
10.0
(14 ratings)
9.2
(146 ratings)
Likelihood to Renew
10.0
(1 ratings)
9.1
(6 ratings)
Usability
7.1
(2 ratings)
9.3
(43 ratings)
Support Rating
8.4
(6 ratings)
9.7
(47 ratings)
Implementation Rating
10.0
(1 ratings)
9.0
(3 ratings)
Contract Terms and Pricing Model
-
(0 ratings)
9.2
(32 ratings)
Professional Services
-
(0 ratings)
9.0
(13 ratings)
User Testimonials
MSP360 Managed BackupNAKIVO Backup & Replication
Likelihood to Recommend
MSP360
For any Managed Service Provider (MSP) that offers backups services to its clients, Cloudberry MBS is a winning solution. It is fast, powerful, flexible and priced to provide room for decent profit margins for the MSP. MSP's that handle clients so large that they need Appliance-based backups and recovery will need more sophisticated (read pricier) solutions, but for the vast majority of customers that have 1-10 servers, CloudberryLab MBS is an excellent solution.
Read full review
Nakivo Inc.
NAKIVO Backup & Replication is well suited for a variety of scenarios. Firstly, it is ideal for businesses with virtualized environments, such as VMware or Hyper-V, as it offers seamless backup and recovery solutions tailored to these platforms. Secondly, organizations with a mix of virtual, physical, and cloud environments can benefit from NAKIVO's ability to provide unified data protection across these platforms. Additionally, businesses requiring fast and reliable disaster recovery capabilities will find NAKIVO Backup & Replication valuable, thanks to its site recovery and orchestration features.However, there are scenarios where NAKIVO may be less appropriate. For organizations with exclusively physical infrastructure and no virtualized environments, the full range of NAKIVO's features may not be utilized to its fullest potential. Similarly, companies with limited data storage requirements may not fully benefit from NAKIVO's deduplication and compression capabilities.
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Pros
MSP360
  • Great management panel from the web. You can add and configure existing backup plans without access to the endpoint server.
  • You can limit cloud usage for customers and servers.
  • You can transfer entire servers or virtual machines to cloud.
  • You can backup files, disks, or virtual machines to local and cloud locations.
Read full review
Nakivo Inc.
  • Can be installed natively on nas appliances leveraging the use of underutilized appliances. No need to install the software on Windows or Linux Servers.
  • Backup natively Vmware Virtual Machines and File Shares (you need to buy the right license modules).
  • Destination storage for backups (or of the backup copies) can be Microsoft shares, Amazon S3, Wasabi, Backblaze and remotely to other sites using their transporter vm.
  • To not overload the system with overlapping jobs, they can be chained one after the other.
  • Rapid add/remove/reorder priority of vm to backup and their backup archive. Jobs can be easily changed or chained.
  • Quick support service
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Cons
MSP360
  • Message errors are hard to understand
  • Should add a general interface to manage all accounts, not a specific interface for every account.
  • The new backup formats enhancements should be available for all cloud storage companies. More focus with Wasabi would be great because of their focus on storage and low prices.
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Nakivo Inc.
  • Backups have the option of "screenshot verification". Screenshot verification doesn't always work for us when our vmtools is out of date. If we are on an older version of VMware and that version of vmtools is up to date, NAKIVO still thinks it is out of date.
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Likelihood to Renew
MSP360
I love Cloudberry. I am using it at three different sites to backup their mission critical file servers and it works great. It is a very cost effective backup solution that is easy to setup and use and the support is also very good. I would recommend it to anyone that needs a good backup solution for their business.
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Nakivo Inc.
It is a product that contains most of the features of its big competitors but at an affordable price for small businesses. In addition, the support is very good even if they only have support in English. Another important factor is its compatibility with NAS devices, which greatly simplifies deployment. The implementation is simple and in a matter of minutes you can define the first copy Jobs
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Usability
MSP360
The screens are very easy to understand and very detailed. I have not had any issues finding what I was looking for or understanding what options to use to create my backups. Cloudberry has a simple easy to use interface that is well designed and the documentation is excellent compared to some other backup software I have used in the past.
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Nakivo Inc.
NAKIVO Backup & Replication is very easy to set up. I did it by myself, and it went perfectly. Online documents are very well written, and also the tech support asked to help me set it up. I want to do it by myself and the setup process is very easy to do. The connection to your VM and servers is very easy to do.
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Support Rating
MSP360
I have not had to reach out to their support. However, when we were elvaluating options and looking at MSP360, their reps did a great job. They were able to answer our questions quickly, andf had a real understanding of their product and all the ways that it could be deployed.
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Nakivo Inc.
The support is fast and perfect. If u have any questions, you can contact the support team via mail or chat and you always get a fast answer. You can also find a lot of help in the FAQ in the help center to resolve your problems. Anytime I had to contact the support, they helped me and solved my problem.
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Implementation Rating
MSP360
Easy and successful implementation and the results have been very good with no issues since the install and go live. I highly recommend Cloudberry Backup software to anyone needing an easy to install, setup and manage backup solution. Excellent product with great features and reliability at a very good price point.
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Nakivo Inc.
It is very easy to do in all the formats in which it is implemented, whether as an appliance, in a windows machine, or an implementation in NAS. I only use the appliance one, but I have tried all of them in trial mode to know which one interested me more.
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Alternatives Considered
MSP360
We have looked into other backup providers, but it has all come down to value for the dollar. While some providers are more polished or have better name brand recognition, MSP360 has all the core components and is just as strong of a platform for considerably fewer investment costs. MSP360 is also much more MSP centric in that they allow MSPs to operate with reselling the platform without breaking the bank and being much more competitive to prospective clients than the other larger backup providers.
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Nakivo Inc.
NAKIVO Backup & Replication stands out as a more cost-effective and robust solution compared to Veeam ONE. With competitive pricing and a comprehensive feature set including incremental backups, global deduplication, LAN-free data transfer, and built-in WAN acceleration, NAKIVO offers efficient data protection and optimized storage usage. Its user-friendly interface and streamlined setup process make it appealing for organizations with limited IT resources. Additionally, NAKIVO's support for VMware vSphere, Microsoft Hyper-V, and Nutanix AHV further enhances its versatility. When evaluating data protection solutions, NAKIVO's affordability, robustness, and ease of use make it an attractive choice for businesses seeking a comprehensive and cost-effective backup solution.
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Contract Terms and Pricing Model
MSP360
No answers on this topic
Nakivo Inc.
The pricing for VM backups is good value for money as it does not limit how many VM's per socket. This works well for smaller sites with simple backup requirements. Physical machine backup pricing would more attractive with a sliding scale based on the number of physical machines.
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Professional Services
MSP360
No answers on this topic
Nakivo Inc.
I contacted a few times Nakivo representatives, once for technical doubt and the other ones for commercial ones. Both support services are fast and reliable.
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Return on Investment
MSP360
  • Since switching from Mozy Pro to Cloudberrylab four years ago, our ROI has been extremely positive. The reliability of the product has improved significantly such that we do not need to dedicate much staff time to monitor/manage the backups on a daily basis.
  • By designating a backup specialist within our organization tasked with keeping up with the latest features, testing restores, and fixing any issues that arise with client backups, we have a high level of efficiency and can respond to restore requests in a very short timeframe.
  • We have been able to lower the per GB price to our customers and still maintain our overall profitability for our backup service
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Nakivo Inc.
  • One of our contributors has permanently deleted worksheets from our file server. From Nakivo, we were able to recover all the data in less than 10 minutes.
  • An authentication server was encrypted by ransomware, through NAKIVO Backup & Replication, we recover the entire server within 1 hour.
Read full review
ScreenShots

MSP360 Managed Backup Screenshots

Screenshot of Web panelScreenshot of Image-based backup wizardScreenshot of File backup wizardScreenshot of Cloud storages

NAKIVO Backup & Replication Screenshots

Screenshot of Screenshot of Screenshot of Screenshot of