MyCase vs. PracticePanther

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
MyCase
Score 7.7 out of 10
N/A
MyCase provides web-based practice management software designed for solo and small firm legal professionals. MyCase aims to offer a secure, all-in-one legal practice management solution to alleviate the burden of high caseloads, poor client communication, and practice management operations. The product aims to help users spend less time managing their firm and more time practicing law. MyCase can be accessed from any device or computer so users can manage documents and…
$39
per month per user
PracticePanther
Score 8.7 out of 10
N/A
PracticePanther is law practice management software. Customers include solo practitioners, virtual, small, and mid-sized firms worldwide. The core of PracticePanther software includes contact & matter management, time & expense tracking, invoicing, calendaring, reporting, permissions, tasks, templates, intake forms, document management & automation. A free trial is available for 3 clients / 3 cases.
$49
per month
Pricing
MyCasePracticePanther
Editions & Modules
Basic
$39
per month per user
Pro
$69
per month per user
Advanced
$89
per month per user
Solo Plan (Billed Annually)
$49
per user
Solo Plan (Billed Monthly)
$59
per user
Essential Plan (Billed Annually)
$69
per user
Essential Plan (Billed Monthly)
$79
per user
Business Plan (Billed Annually)
$89
per user
Business Plan (Billed Monthly)
$99
per user
Offerings
Pricing Offerings
MyCasePracticePanther
Free Trial
YesYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsBasic: $39 per user/month(billed annually) or $49 per user/month(billed monthly) Pro: $69 per user/month(billed annually) or $79 Per user/month(billed monthly) Advanced: $89 per user/month(billed annually) or $99 Per user/month(billed monthly)
More Pricing Information
User Ratings
MyCasePracticePanther
Likelihood to Recommend
7.7
(9 ratings)
10.0
(2 ratings)
Likelihood to Renew
10.0
(2 ratings)
-
(0 ratings)
Usability
10.0
(3 ratings)
-
(0 ratings)
Support Rating
9.9
(3 ratings)
10.0
(1 ratings)
Implementation Rating
10.0
(1 ratings)
-
(0 ratings)
Configurability
1.0
(1 ratings)
-
(0 ratings)
Vendor post-sale
10.0
(1 ratings)
-
(0 ratings)
Vendor pre-sale
10.0
(1 ratings)
-
(0 ratings)
User Testimonials
MyCasePracticePanther
Likelihood to Recommend
AffiniPay
My case is well suited for collaboration with clients and remote access to online documents. It allows for secure online communication with clients in a secure online portal. These features allow for increased and efficient communication with clients about the status of their case. It saves time by avoiding unnecessary client phone calls and meetings. It allows attorneys and staff to remotely access documents without being tied down by a local server at an office using this cloud SAS program. Its automatic document preparation program lacks some features and has limited support for Apple software. The API for MyCase is limited to a few software integrations. Importing contact information from other programs is limited, and backing up online documents is currently restricted to a new Dropbox integration. MyCase has good timekeeping, billing, invoice, and credit card processing features that improve collecting account receivables. These features in and of themselves can justify the cost of the program.
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PracticePanther
It is perfect for law management as it has integrations with Lawpay, which is specific for operating and trust account billing. I am able to create custom intakes for a client to fill out, automated with a task when submitted, and then review and response. I am also able to use the forms for internal use to enter information and use templates to populate those fields onto documents that I create.
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Pros
AffiniPay
  • Trust accounting. This is an area of great concern as little mistakes can lead to serious consequences.
  • Client management. By posting all client documents we have significantly reduced postage and rather than getting a phone call, the clients can see what is happening in their case.
  • Scheduling. This is a great way to keep on top of calendars and a better way to avoid missing deadlines.
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PracticePanther
  • Invoicing with Ease
  • Customization
  • Customer Support
  • Cost Efficient
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Cons
AffiniPay
  • Integrations
  • Signatures
  • Workflows
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PracticePanther
  • There are some features that are available on one part of the software but not on others. E.g., when creating a task, you can add and make new tags. But during the creation of a workflow, when making a task, you can't make new tags. You have to make the task outside of the workflow space.
  • An event whereby you can invite outside users/clients without creating a client portal.
  • If the client portal was a bit more robust, I would like to use it. See the first item; I am unable to make tasks through workflows with links to be populated for my clients to make client task easier when I need to direct them to a different webpage to complete an item.
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Likelihood to Renew
AffiniPay
It does the job and the dev team keeps adding new useful features.
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PracticePanther
No answers on this topic
Usability
AffiniPay
It is so easy to use. We've had multiple people join our team and they don't have any issues using it right away. It's also easy to use new features as they're developed. I think everyone should have and use a simple case management platform, and MyCase is my usual recommendation.
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PracticePanther
No answers on this topic
Support Rating
AffiniPay
I call. They answer. They speak English and they know exactly what I need to know to answer the questions when I call them. Probably the best customer support I have experienced. Personable and friendly staff
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PracticePanther
I love the Support team. Available through chat on any screen on your practice panther. They say they respond within 24 hours but it's usually at most 3 hours and they direct you a solution or that confirm no available solution. The team at PP is always helpful and know how to follow up with issues in a timely manner.
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Online Training
AffiniPay
We love the program.
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PracticePanther
No answers on this topic
Implementation Rating
AffiniPay
None. This thing is a no brainer for a small law firm.
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PracticePanther
No answers on this topic
Alternatives Considered
AffiniPay
Prior to using MyCase, my firm relied on AbacusLaw for its CRM program. I have also used Amicus Attorney prior to that. AbacusLaw and Amicus Attorney were local area network programs using an onsite computer server. I started using MyCase so that I would have an entire cloud-based legal CRM program. At the time its best competitive feature was that the program was entirely cloud-based and that online retrieval of documents and client contact information was easily retrievable. The best contribution of these features is not just improving team collaboration, but improving efficient communication with clients by allowing them online access to their case file and secure communication with the client portal. Our Intake staff uses Clio Grow as a CMS (Contact Management System) despite some intake features being added my MyCase in the past year. Clio Grow has a Kanban board interface to manage incoming leads and improve intake team collaboration. MyCase's intake feature is new and less robust and intuitive to use compared to Clio Grow (formerly Lexicata). From the beginning, G Suite has always been an integral tool for email and calendar management. MyCase offers email and calendar support but G Suite is easiest to use on multiple platforms and hardware devices compared to MyCase.
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PracticePanther
PracticePanther is much easier and much more user friendly for what I need.
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Return on Investment
AffiniPay
  • Reduced the time spent on emailing for legal processes
  • Collaborative tool for expenses and time track
  • Streamlined calendar helps to reduce the deadlines and complete the process on time.
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PracticePanther
  • It has allowed me to keep up with my time and billing.
  • It has allowed me to keep client information all in one place.
  • It has allowed me to keep up with money that I am owed.
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ScreenShots

MyCase Screenshots

Screenshot of MyCase DashboardScreenshot of Screenshot of Screenshot of

PracticePanther Screenshots

Screenshot of Dashboard - Mobile FriendlyScreenshot of DashboardScreenshot of CalendarScreenshot of Time TrackingScreenshot of InvoicesScreenshot of Document Management